Inspection Reports for Jewish Senior Services

The inspection was conducted as a licensing inspection for renewal purposes at the facility.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Unannounced visits were conducted to Mozaic Senior Life for multiple investigations related to compliance with state regulations and statutes.

The facility was found deficient in multiple areas including failure to ensure dignified dining, failure to maintain privacy for urinary collection devices, failure to document and investigate grievances and allegations of neglect, failure to notify the State Ombudsman of resident discharge, failure to follow resident care plans, failure to follow physician orders, failure to maintain safe water temperatures, medication errors, unsafe medication storage, and inadequate infection control practices.

The investigation was complaint-driven, focusing on allegations of neglect, dignity issues, medication errors, infection control, and safety concerns.

The inspection was conducted as a Desk Audit on July 9, 2025.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Inspection to identify violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies at the time of the inspection.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified during the inspection. See attached violation letter for details.

The inspection was conducted as a complaint investigation related to Complaint Investigations #43419.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Complaint Investigation #43419 was the reason for the visit; no violations were found.

A complaint investigation survey was conducted at Mozaic Senior Life on March 4 and 5, 2025, to determine compliance with 42 CFR Part 483 requirements for long term care facilities.

Deficiencies were cited as a result of this complaint investigation survey.

Complaint Investigation Survey, ACT Reference Numbers CT #43120 and #43122.

The inspection visit was conducted as part of complaint investigations #42714.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Complaint investigation #42714 was conducted and found no violations.

The Department of Public Health conducted multiple unannounced inspections between August 23, 2022 and December 21, 2023, resulting in findings of Immediate Jeopardy related to medication errors, failure to implement care plans, inadequate supervision, and safety issues including resident elopement and pressure ulcers. This Consent Order formalizes enforcement actions and corrective requirements.

The Department found multiple serious deficiencies including failure to accurately transcribe medication orders leading to hypoglycemic events and hospitalizations, inadequate assistance with mobility and protective equipment, failure to prevent falls and pressure ulcers, and ineffective resident elopement prevention measures. Immediate Jeopardy was identified on several occasions, and civil penalties were imposed.

The inspection was conducted as a complaint investigation related to allegations of abuse and failure to ensure resident safety and proper notification following incidents.

The facility was found to have multiple violations related to failure to notify the psychiatric provider of changes in resident behavior, failure to ensure residents were free from physical abuse, failure to revise care plans following incidents, and failure to report suspected mistreatment within required timeframes.

The complaint investigation involved allegations of abuse including physical altercations between residents and mistreatment by staff. The investigation substantiated violations related to failure to notify providers, failure to prevent abuse, failure to revise care plans, and failure to report allegations timely.

The inspection was conducted as a renewal licensing inspection for the facility.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Unannounced visits were made to Jewish Senior Services concluding on November 9, 2021, for the purpose of conducting multiple investigations including complaint investigations. The August 23, 2022 visit was for a complaint investigation survey to determine compliance with long term care facility regulations.

The facility was found noncompliant with several regulations including failure to assess pressure wounds timely, maintain a safe environment, provide competent staff, secure medication rooms, and ensure staff wore identification badges. Medication administration errors and failure to follow medication administration rights were also noted, resulting in significant resident harm.

Complaint investigations #30709, 29938, 25799 in 2021 and #00032653, 00032679 in 2022 were conducted. Violations were substantiated as deficiencies were cited.

Visit or revisit for the purpose of extended survey.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

The inspection was conducted as a complaint investigation survey to determine compliance with 42 CFR Part 483 requirements for long term care facilities, triggered by complaints CT# 00032653 and CT# 00032679.

Violations of Connecticut State Agencies regulations were identified, including significant medication errors resulting in hospital admission, failure to ensure newly licensed nurse competency, and incomplete annual employee performance evaluations. Immediate jeopardy findings were noted related to medication administration errors.

The visit was complaint-related based on complaints CT# 00032653 and CT# 00032679. Violations were substantiated as indicated by the findings of medication errors and other deficiencies.

Unannounced visit was conducted at Friedman Home Care and Chaifez Family Hospice on 3/30/2022 for the purpose of recertification, state re-licensure, and COVID-19 staff vaccination survey.

Standard-level deficiencies were identified related to supervision of licensed practical nurses and home health aides, and failure to monitor and verify clinical documentation completeness, accuracy, and timely submission. The agency was in compliance with staff vaccination regulatory requirements at the time of the survey.

The inspection was conducted as a complaint investigation based on multiple complaint numbers (#26281, #26419, #28742, #29874, and #30663) and to identify violations of Connecticut State regulations.

The facility was found to have violations related to failure to complete an admission skin assessment for a resident with an alteration in skin condition. Documentation deficiencies were noted in skin assessments and care plans for the resident. The facility's wound management program and monitoring procedures were reviewed.

Complaint investigation involved multiple complaint numbers (#26281, #26419, #28742, #29874, and #30663). The report does not explicitly state substantiation status.

The inspection was conducted as a renewal licensing inspection and included review of complaint investigations (FRIs: 30709, 29938, 25799). The visit also involved verification of CMP fund, CRF grant, Shift Coach, and full-time Infection Prevention and Control Specialist.

The inspection included complaint investigations and licensing renewal. No violations of the General Statutes of Connecticut and/or regulations were identified at the time of the inspection. The facility was found to be in compliance with infection prevention and control requirements and other regulatory standards.

Complaint investigations referenced include FRIs 30709, 29938, and 25799. The complaints were reviewed as part of the inspection, but no violations were identified at the time of inspection.

A COVID-19 Focused Infection Control Survey and Complaint Investigation were conducted to determine compliance with infection control regulations related to COVID-19 at Jewish Senior Services.

Deficiencies were cited as a result of the COVID-19 focused infection control survey and complaint investigation regarding infection prevention and control practices to prevent COVID-19 transmission.

The visit was complaint-related under ACTS Reference Number CT #28276, conducted to investigate infection control compliance related to COVID-19.

An unannounced visit was made to Jewish Senior Services on May 9, 2020 for the purpose of conducting a COVID-19 focused infection control survey.

The facility failed to ensure appropriate infection control practices were implemented to prevent and control the spread of infection during the COVID-19 pandemic, including improper hand hygiene and reuse of isolation gowns by staff.

An unannounced visit was made to Jewish Senior Services on May 9, 2020 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a COVID-19 focused infection control survey.

A violation of the Regulations of Connecticut State Agencies and/or General Statutes was noted during the visit related to improper hand hygiene and reuse of isolation gowns by nursing staff. The facility was required to submit a plan of correction addressing these issues.

A COVID-19 Focused Infection Control Survey was conducted to determine compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, including proper infection prevention and control practices to prevent the development and transmission of COVID-19.

The facility failed to ensure appropriate infection control practices during the COVID-19 pandemic, specifically related to the reuse of isolation gowns without proper hand hygiene. Observations and interviews revealed that a nurse aide donned an isolation gown with ungloved hands without sanitizing, contrary to facility policy and infection control standards.

The document is a desk audit inspection conducted to review compliance with the General Statutes of Connecticut and regulations of Connecticut State Agencies for the facility.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection. The report indicates that a plan of correction was approved and violation #1 was corrected.

The inspection was conducted to assess the accuracy of resident assessments, specifically reviewing the discharge Minimum Data Set (MDS) for Resident #280 to verify correct documentation of discharge disposition.

The facility failed to provide accurate assessment data for Resident #280, as the discharge MDS incorrectly indicated discharge to an acute care hospital due to a data input error, which was acknowledged and planned to be corrected by the Director of Nurses.

Unannounced visits were made on June 3, 4, 5, and 6, 2019 by representatives of the Facility Licensing & Investigations Section for the purpose of conducting a licensure inspection and certification survey.

The facility failed to ensure the dignity of Resident #240 was maintained during dining, as the resident's urinary catheter bag was observed uncovered and visible to others. Nursing staff were re-educated on the use of privacy bags for residents with urinary catheters, and audits will be conducted to ensure compliance.

Unannounced visits were made to Jewish Senior Services by representatives of the Department of Public Health for the purpose of conducting a licensing renewal and certification inspection.

The report identified violations related to failure to ensure resident dignity during dining and inaccurate assessment data for a resident. Specific issues included uncovered urinary catheter bags and data input errors in discharge disposition. Plans of correction were submitted to address these deficiencies.

Unannounced visits were made to Jewish Senior Services for the purpose of conducting a licensing renewal and certification inspection.

Violations of Connecticut General Statutes and regulations were identified during the inspection, including uncovered urinary catheter bags and inaccurate assessment data. Plans of correction were submitted to address these issues.

An unannounced visit was made to review compliance with the Plan of Correction submitted due to a violation letter dated August 21, 2018.

The facility was found to be in substantial compliance with the Public Health Code. Citation #2018-49 was verified as corrected and no new violations were identified during this visit.

The inspection was conducted as a complaint investigation based on complaint numbers 23604, 23605, and 23522, with unannounced visits made on July 16, 17, 18, and 19, 2018.

Violations of Connecticut State regulations were identified during the inspection, including failure to provide adequate supervision to prevent a resident from falling out of bed, resulting in injury. The facility was cited and issued a violation letter with a plan of correction required.

The complaint investigation involved multiple residents, focusing on an incident where Resident #1 fell from bed and later expired. The investigation found inadequate supervision and failure to follow the care plan for repositioning and assistance. The complaint was substantiated with citations issued.

The visit was a desk audit conducted on 2018-06-20 to review the plan of correction for a violation letter dated 2018-05-07, including review of facility practices, documentation, and interviews.

Violations numbered 1a through 12a were noted to be corrected, and as a result, no violations were identified at the time of the desk audit.

Unannounced visits were made to Jewish Senior Services on April 18, 19, 23 and 24, 2018 for the purpose of conducting a licensure and certification inspection as part of the renewal process.

The facility was found to have multiple violations related to resident care, including failure to provide timely assistance for bowel incontinence, incomplete MDS assessments, failure to ensure resident choices were honored, inadequate pressure ulcer prevention, medication storage issues, and infection control deficiencies. The facility submitted a plan of correction and noted a 5-star rating for staffing from CMS.