Inspection Reports for Jill‘s House Inc.

751 E Tamarack Trail #1211, Bloomington, IN 47408, IN, 47408

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Inspection Report Summary

The most recent inspection on June 4, 2025, found deficiencies related to failure to implement resident rights' policies for abuse and not immediately reporting an allegation to the administrator. Earlier inspections showed a pattern of deficiencies involving staff training and certification, resident assessments, documentation, infection control, and food safety. Complaint investigations were mostly unsubstantiated except for the latest substantiated case involving verbal abuse that led to cited deficiencies and corrective staff training. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with policy implementation and staff compliance, with no clear trend of overall improvement or worsening.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

52% better than Indiana average
Indiana average: 4.2 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Census

Latest occupancy rate 25 residents

Based on a June 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

15 20 25 30 35 Dec 2022 Feb 2023 Oct 2023 Apr 2024 Jan 2025 Jun 2025

Inspection Report

Complaint Investigation
Census: 25 Deficiencies: 1 Date: Jun 4, 2025

Visit Reason
This visit was conducted for the investigation of Complaint IN00460178 regarding allegations of abuse at the facility.

Complaint Details
Complaint IN00460178 was substantiated with state deficiencies cited related to allegations of abuse. Staff failed to immediately report an incident involving verbal abuse by CNA 2 towards Resident B.
Findings
The facility failed to implement resident rights' policies for 1 of 3 residents reviewed for abuse. Staff did not immediately report an allegation of abuse to the administrator. Resident B was assessed and found not harmed. Corrective actions included staff training on abuse policies and dementia care.

Deficiencies (1)
Failed to implement resident rights' policies for abuse; staff did not immediately report an allegation of abuse to the administrator (Resident B).
Report Facts
Residential Census: 25

Employees mentioned
NameTitleContext
CNA 2Certified Nursing AssistantNamed in verbal abuse incident towards Resident B
CNA 1Certified Nursing AssistantDid not immediately report the abuse incident
LPN 1Licensed Practical NurseReceived report of abuse incident from CNA 1
LPN 2Licensed Practical NurseWorked night shift after incident; reported incident to Wellness Director
Wellness DirectorReceived abuse report and provided facility policy
Administrator (ADM)AdministratorProvided facility reportable incidents during survey

Inspection Report

Renewal
Census: 23 Deficiencies: 4 Date: Jan 17, 2025

Visit Reason
This visit was for a State Residential Licensure Survey conducted on January 16 and 17, 2025, to assess compliance with state regulations for residential care facilities.

Findings
The facility was found deficient in several areas including failure to ensure CPR and First Aid certification on all shifts, incomplete semi-annual functional assessments for residents, unsigned service plans, and incomplete tuberculosis skin testing upon admission.

Deficiencies (4)
Failed to ensure a minimum of one employee with current CPR and First Aid certification on each shift for 5 of 7 days reviewed.
Failed to complete semi-annual functional assessments/evaluations for 3 of 7 residents reviewed.
Failed to ensure service plans were signed for 1 of 7 residents reviewed.
Failed to ensure first and second step tuberculin skin tests were completed timely for 1 of 7 residents reviewed.
Report Facts
Residents reviewed: 7 Residents with incomplete functional assessments: 3 Residents with unsigned service plans: 1 Residents with incomplete tuberculosis testing: 1 Residential census: 23 Employees certified in CPR and First Aid: 22

Employees mentioned
NameTitleContext
Shonte HallidayDirector of OperationsSigned the inspection report
Wellness DirectorProvided schedule, certifications, and interviews related to CPR/FA deficiencies and resident assessments

Inspection Report

Renewal
Census: 22 Deficiencies: 3 Date: Apr 3, 2024

Visit Reason
This visit was for a State Residential Licensure Survey conducted on April 2 and 3, 2024, to assess compliance with state regulations for residential care facilities.

Findings
The facility was found deficient in posting the most recent annual State survey and maintaining the survey book with the last two years of surveys. Additionally, expired food items were found in the kitchen, and infection control practices were not properly followed during medication administration when a pill dropped on the floor was given to a resident.

Deficiencies (3)
Failed to post notice of availability of the most recent annual State survey and maintain survey book with last two years of surveys.
Failed to ensure staff disposed of expired foods by the expiration date; six cartons of heavy whipping cream expired on 3/26/24 were found and discarded.
Failed to maintain infection control practices during medication administration; a nurse administered a pill that was dropped on the floor to a resident.
Report Facts
Residential Census: 22 Expired food items: 6 Medication dosage: 20

Employees mentioned
NameTitleContext
Shonte HallidayDirector of OperationsInterviewed regarding survey book and infection control policies
RN 1Registered NurseObserved administering medication that was dropped on the floor
Cook 1CookObserved discarding expired heavy whipping cream

Inspection Report

Complaint Investigation
Census: 25 Deficiencies: 0 Date: Oct 19, 2023

Visit Reason
This visit was conducted for the investigation of Complaints IN00419838 and IN00417330.

Complaint Details
Complaint IN00419838 - No deficiencies related to the allegations are cited. Complaint IN00417330 - No deficiencies related to the allegations are cited.
Findings
No deficiencies related to the allegations in Complaints IN00419838 and IN00417330 were cited. The facility was found to be in compliance with applicable regulations.

Inspection Report

Original Licensing
Census: 30 Deficiencies: 0 Date: Feb 23, 2023

Visit Reason
This visit was for a State Residential Licensure Survey.

Findings
Hi Jill's House LLC was found to be in compliance with 410 IAC 16.2-5 in regard to the State Residential Licensure Survey.

Inspection Report

Complaint Investigation
Census: 30 Deficiencies: 0 Date: Dec 7, 2022

Visit Reason
This visit was for the Investigation of Complaint IN00390119.

Complaint Details
Complaint IN00390119 - Unsubstantiated due to lack of evidence.
Findings
Complaint IN00390119 was found to be unsubstantiated due to lack of evidence. The facility was found to be in compliance with 410 IAC 16.2-5 regarding the complaint.

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