The most recent inspection on November 25, 2025, found the facility in compliance with no specific deficiencies detailed. Earlier inspections showed some deficiencies primarily related to resident transfers and accident prevention, with citations for failure to follow care plans resulting in residents being lowered to the floor during transfers, though no injuries were reported. Prior reports also noted issues with resident rights violations, food safety, infection control, and maintaining a safe environment, including a substantiated complaint about unauthorized video recording of a resident. Complaint investigations were mostly unsubstantiated except for a few substantiated cases involving resident dignity and abuse concerns. The facility appears to have addressed many prior deficiencies, showing improvement in recent inspections, although transfer-related issues persisted until the latest survey.
Deficiencies (last 6 years)
Deficiencies (over 6 years)3.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
27% better than Iowa average
Iowa average: 4.4 deficiencies/year
Deficiencies per year
86420
2020
2021
2022
2023
2024
2025
Census
Latest occupancy rate31 residents
Based on a October 2025 inspection.
Census over time
Inspection Report Plan of CorrectionDeficiencies: 0Nov 25, 2025
Visit Reason
The document is a statement of deficiencies and plan of correction related to the facility's compliance status and certification.
Findings
Based on acceptance of the facility's credible allegation of substantial compliance and Plan of Correction, the facility will be certified in compliance effective November 26, 2025. No specific deficiencies are detailed in this document.
Inspection Report Plan of CorrectionCensus: 31Deficiencies: 1Oct 21, 2025
Visit Reason
The visit was conducted as an investigation of a facility reported incident #2639123-I from October 20 to October 21, 2025, related to a resident transfer issue.
Findings
The facility failed to follow the Care Plan for proper and safe transfer for Resident #3, resulting in the resident being lowered to the floor during an attempted improper transfer. No injuries were reported. Deficiencies were cited related to free of accident hazards and supervision/devices.
Severity Breakdown
SS = D: 1
Deficiencies (1)
Description
Severity
Facility failed to follow the Care Plan for proper and safe transfer for Resident #3, resulting in an accident where the resident was lowered to the floor during transfer.
SS = D
Report Facts
Resident census: 31Deficiency ID: 1
Inspection Report Plan of CorrectionDeficiencies: 0Jun 19, 2025
Visit Reason
The document is a Plan of Correction submitted following a prior inspection, indicating acceptance of credible allegation of substantial compliance and certification of the facility.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction, leading to certification effective June 12, 2025. No specific deficiencies are detailed in this document.
The inspection was conducted as part of the facility's annual recertification survey from June 9, 2025 to June 11, 2025.
Findings
The facility failed to follow the Care Plan for proper and safe transfer for one resident, resulting in a fall. The resident required assistance with transfers and ambulation using a gait belt and walker, but staff did not consistently use the gait belt as required.
Severity Breakdown
SS=D: 1
Deficiencies (1)
Description
Severity
Failure to ensure the resident environment remains free of accident hazards and to provide adequate supervision and assistance devices to prevent accidents, resulting in a fall for Resident #27.
SS=D
Report Facts
Resident census: 28Resident ID: 27Morse Fall Scale score: 75Date range: 2025-06-09 to 2025-06-11
Employees Mentioned
Name
Title
Context
Staff A
Certified Nurse Aide (CNA)
Witnessed and involved in the fall incident with Resident #27
Staff B
Licensed Practical Nurse (LPN)
Authored incident note documenting the fall of Resident #27
Staff C
Certified Nurse Aide (CNA)
Observed walking Resident #27 without using a gait belt during ambulation/transfer
Director of Nursing
Director of Nursing
Stated staff should always use gait belts for transfers and ambulation
A complaint investigation was conducted for Complaints #126878-C, #126918-C and Facility Reported Incidents #125862-I, #126158-I from March 17, 2025 to March 19, 2025.
Findings
The facility was found to be in substantial compliance following the complaint investigation.
Complaint Details
Complaint investigation for Complaints #126878-C, #126918-C and Facility Reported Incidents #125862-I, #126158-I; facility found in substantial compliance.
The inspection was conducted in response to a facility complaint #122135-C.
Findings
Karen Acres Care Center was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities with no deficiencies cited.
Complaint Details
The complaint investigation was related to facility complaint #122135-C and was found to have no deficiencies.
Inspection Report Plan of CorrectionDeficiencies: 0Jul 10, 2024
Visit Reason
The document serves as a plan of correction following a survey, indicating acceptance of the facility's credible allegation of compliance.
Findings
The facility was found to be in compliance based on the accepted plan of correction, with no specific deficiencies detailed in the report.
The inspection was conducted as the facility's Annual recertification survey and included investigations of Complaints #120806-C, #121722-C, Facility Reported Incidents #120016-I, and Mandatory #119273-M.
Findings
The facility was found to have multiple deficiencies including failure to protect a resident from abuse related to unauthorized video recording and posting on social media, unsafe and cluttered hallways obstructing safe environment, failure to serve appropriate menus and follow food preparation standards, improper food storage and labeling, and inadequate infection prevention and control practices.
Complaint Details
Complaint #120806-C was substantiated. The complaint involved a certified nursing assistant recording a resident on a personal smartphone and posting the video on social media, violating resident rights and facility policies.
Deficiencies (5)
Description
Failure to protect a resident from abuse when a certified nursing assistant used a personal smartphone to video record a resident and distribute the recording on social media.
Failure to maintain a safe, clean, comfortable, and homelike environment due to cluttered hallways obstructed by wheelchairs and equipment.
Failure to serve appropriate menus and follow standard pureed food preparation processes.
Failure to properly store, label, and date food items in the kitchen refrigerator and freezer.
Failure to maintain infection prevention and control practices including improper handling and disposal of lancets and failure to decrease infection risk for a resident with a urinary catheter.
Report Facts
Resident census: 28Resident census: 27Number of meals observed with menu deficiencies: 2Date survey completed: Jul 7, 2024
Employees Mentioned
Name
Title
Context
Staff G
Certified Nursing Assistant (CNA)
Named in abuse finding for recording and posting resident video on social media; terminated immediately.
Staff H
Certified Nursing Assistant (CNA)
Interviewed regarding the video incident and awareness of cell phone policy.
Staff D
Licensed Practical Nurse (LPN)
Interviewed regarding the video incident and reporting.
Staff I
Director of Nursing (DON)
Interviewed regarding the video incident and facility response.
Staff E
Cook
Observed during meal preparation with noted deficiencies in food handling.
Staff F
Dietary Aide
Observed during meal service with noted deficiencies.
Staff K
Executive Chef
Interviewed about menu preparation and serving sizes.
Staff A
Registered Nurse (RN), Director of Nursing (DON)
Observed blood glucose testing and infection control deficiencies.
Inspection Report Plan of CorrectionDeficiencies: 0Mar 28, 2024
Visit Reason
The document is a Plan of Correction submitted following a survey, indicating acceptance of credible allegation of substantial compliance and certification of the facility.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction, resulting in certification effective March 26, 2024.
The inspection was conducted as a result of investigations into complaints #117110-C, #117889-C, #118203-C, #118408-C, and Facility Report Incident #119409-I from March 11 to March 12, 2024.
Findings
The facility failed to treat residents with dignity and respect, as evidenced by staff using rude language and tones toward residents, including telling a resident to 'shut up.' Several residents reported delays or issues with call light responses and care provision. The facility was found to have substantiated complaints related to resident rights violations.
Complaint Details
Complaint #117110-C was not substantiated. Complaint #117889-C was substantiated. Complaint #118203-C was substantiated. Complaint #118408-C was not substantiated. Facility Report Incident #119409-I was substantiated.
Deficiencies (1)
Description
Facility failed to treat each resident with respect and dignity for 3 of 8 residents reviewed, including use of rude language and inappropriate tone by staff.
Named in findings for rude behavior and loud voice toward Resident #2
Staff E
Certified Nurse Aide (CNA)
Named in findings for rude behavior and disrespectful tone to residents
Staff F
Certified Nurse Aide (CNA)
Named in findings for rude behavior and disrespectful tone to residents
Staff A
Certified Nurse Aide (CNA)
Observed interacting with Resident #9 and mentioned in dignity findings
Staff B
Licensed Practical Nurse (LPN)
Interviewed regarding resident dignity and care
Staff C
Anonymous employee
Reported witnessing rude behavior by staff to residents
Director of Nursing
Director of Nursing (DON)
Provided statements regarding expectations for resident dignity and staff interactions
Inspection Report Plan of CorrectionDeficiencies: 0Oct 25, 2023
Visit Reason
The document is a Plan of Correction submitted following a survey to address deficiencies and certify the facility's compliance.
Findings
The facility was found to be in substantial compliance based on the credible allegation and Plan of Correction, resulting in certification effective October 25, 2023.
The inspection was conducted as the facility's annual recertification survey from October 9, 2023 to October 12, 2023.
Findings
The facility was found deficient in food safety practices, including failure to label open food items with dates and improper hand hygiene during food handling. Additionally, infection prevention and control deficiencies were identified related to improper handling of a urinary catheter bag and tubing for one resident, including lack of hand hygiene and failure to follow proper catheter care procedures.
Severity Breakdown
SS=E: 1SS=D: 1
Deficiencies (2)
Description
Severity
Failure to store food in accordance with professional standards by not labeling open foods with open dates and not practicing appropriate hand hygiene and glove changes during food handling.
SS=E
Failure to establish and maintain an infection prevention and control program, specifically failing to handle a urinary catheter bag and tubing with appropriate infection control standards for one resident.
SS=D
Report Facts
Census: 29Deficiencies cited: 2
Employees Mentioned
Name
Title
Context
Staff A
Certified Nurse Aide (CNA)
Named in infection control deficiency related to improper catheter care
Staff B
Certified Nurse Aide (CNA)
Named in infection control deficiency related to improper catheter care
Dietary Manager
Responsible for performing random audits of food service and food items for dating
Director of Nursing
Director of Nursing
Provided immediate education to staff and will complete random audits of catheter care
Inspection Report Plan of CorrectionDeficiencies: 0May 13, 2022
Visit Reason
The document is a plan of correction submitted following a survey to address deficiencies and certify compliance.
Findings
The facility was found to be in compliance based on acceptance of a credible allegation of compliance and plan of correction effective May 13, 2022.
The inspection was conducted as a recertification survey to assess compliance with federal regulations for nursing homes.
Findings
The facility was found deficient in several areas including accuracy of assessments, development and implementation of comprehensive care plans, provision of ADL care, food safety practices, and infection prevention and control. Specific deficiencies included inaccurate medication documentation, incomplete care plans for oxygen, insulin, and anticoagulant use, failure to provide scheduled bathing, unlabeled and undated food items, and improper wound care infection control practices.
Severity Breakdown
SS=B: 1SS=D: 3SS=E: 1
Deficiencies (5)
Description
Severity
Failed to accurately document use of anticoagulant medication on the quarterly Minimum Data Set (MDS) assessment for one resident.
SS=B
Failed to ensure oxygen use, insulin use, and anticoagulant medication were included in comprehensive care plans for three residents.
SS=D
Failed to provide bathing services for one resident who required assistance.
SS=D
Failed to ensure food items were labeled and dated when opened in the kitchen.
SS=E
Failed to practice proper infection control measures during wound care for one resident.
SS=D
Report Facts
Census: 31Deficiencies cited: 5
Employees Mentioned
Name
Title
Context
Staff A
Licensed Practical Nurse (LPN)
Named in infection control deficiency related to improper wound care technique.
An investigation was conducted related to facility reported incident 96479-M and complaints 96480-A, 96437-A, 96544-A, and 96449-A.
Findings
No deficiencies were identified related to these intakes. Additional findings for these incidents will be sent to the facility at a later date under separate cover.
Complaint Details
Investigation related to facility reported incident 96479-M and complaints 96480-A, 96437-A, 96544-A, and 96449-A found no deficiencies related to these intakes.
The Iowa Department of Inspections and Appeals conducted a Recertification survey and investigation of a facility reported incident and complaint to assess compliance with Medicare Conditions of Participation.
Findings
The facility was found to be NOT IN COMPLIANCE due to deficiencies in medication administration, pharmacy services, and frequency of meals/snacks at bedtime. Specific issues included improper handling of syringes, medication discrepancies, and failure to provide a substantial evening snack for all residents.
Complaint Details
The survey included investigation of a complaint which was found to be not substantiated (#89135 and #89136).
Severity Breakdown
Level D: 2Level E: 1
Deficiencies (3)
Description
Severity
Facility failed to ensure proper handling of a syringe and needle during insulin administration.
Level D
Facility failed to sign out controlled substances properly and maintain accurate drug records.
Level D
Facility failed to provide a substantial evening snack causing more than a 14 hour lapse of time between the evening meal and breakfast for 5 of 5 residents.
Level E
Report Facts
Total residents: 29Residents observed receiving insulin: 1Residents affected by evening snack deficiency: 5Medication cart controlled substances count: 7
Employees Mentioned
Name
Title
Context
Pam Harned
Administrator
Signed the plan of correction
Staff D
Registered Nurse
Observed improperly handling syringe and medication discrepancies
Staff E
Registered Nurse
Reported on syringe safety and medication administration
Assistant Director of Nursing
ADON
Provided education and oversight on medication administration and narcotic counts
Staff A
Dietary Manager
Revealed information about evening snack preparation and distribution
Staff C
Dietary Aide
Interviewed about food storage and snack preparation
Staff B
Cook
Interviewed about snack preparation and distribution
A focused COVID-19 infection survey was conducted from 12/10/20 through 12/14/20 to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.
The inspection was conducted as a COVID-19 Focused Infection Control Survey by the Department of Inspection and Appeals on 07/28/2020.
Findings
The facility failed to properly implement infection prevention and control measures, including improper use of Personal Protective Equipment (PPE) by staff and inadequate sanitization of equipment such as the Hoyer lift. Observations and staff interviews revealed lapses in PPE usage and cleaning protocols in areas with COVID-19 positive and recovering residents.
Severity Breakdown
SS=E: 1
Deficiencies (1)
Description
Severity
Failure to establish and maintain an infection prevention and control program including proper PPE use and equipment sanitization.
A COVID 19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals on 6/30/20 to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.
Findings
The facility was found in compliance with CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Total Residents: 32
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