Inspection Reports for Kendal at Longwood
1109 EAST BALTIMORE PIKE,, PA, 19348
Back to Facility ProfileDeficiencies per Year
24
18
12
6
0
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Monitoring
Census: 41
Capacity: 54
Deficiencies: 0
Aug 7, 2025
Visit Reason
The inspection was a partial, unannounced monitoring visit conducted by the Pennsylvania Department of Human Services, Bureau of Human Service Licensing on 08/07/2025.
Findings
No regulatory citations or deficiencies were identified during this inspection.
Report Facts
Total Daily Staff: 42
Waking Staff: 32
Resident Support Staff: 0
Residents Served: 41
License Capacity: 54
Residents Age 60 or Older: 41
Residents with Mobility Need: 1
Residents Receiving Supplemental Security Income: 0
Residents Diagnosed with Mental Illness: 0
Residents Diagnosed with Intellectual Disability: 0
Residents with Physical Disability: 0
Current Hospice Residents: 0
Inspection Report
Renewal
Census: 43
Capacity: 54
Deficiencies: 3
Jun 4, 2025
Visit Reason
The inspection was conducted as a renewal visit to review compliance with licensing requirements for the facility.
Findings
The inspection found deficiencies related to food protection, refrigerator/freezer temperature monitoring, and annual medical evaluations. All cited deficiencies had submitted plans of correction that were fully implemented by the time of the follow-up.
Deficiencies (3)
| Description |
|---|
| Uncovered tray of corn on the cobs and uncovered bag of corn dogs stored in the walk-in freezer in the main kitchen. |
| No thermometer in the ice cream freezer in the main kitchen. |
| Resident #1’s most recent medical evaluation was missing the resident's cognitive functioning assessment. |
Report Facts
License Capacity: 54
Residents Served: 43
Total Daily Staff: 44
Waking Staff: 33
Residents Age 60 or Older: 43
Residents with Mobility Need: 1
Inspection Report
Monitoring
Census: 47
Capacity: 54
Deficiencies: 5
Aug 26, 2024
Visit Reason
The visit was an unannounced partial inspection conducted as a monitoring review of the facility.
Findings
The inspection identified several deficiencies including unlocked resident records, a direct care staff member lacking required qualifications, uncovered trash receptacles, missing window coverings in a resident bedroom, and unlabeled/undated food items in the kitchen. All deficiencies had plans of correction accepted and were implemented by 10/28/2024.
Deficiencies (5)
| Description |
|---|
| Narcotics count book and two empty blister packs with resident information were unlocked, unattended, and accessible on top of medication cart #2 in the hallway. |
| Direct care staff person A does not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry. |
| Full, uncovered, unattended trash can in the main kitchen. |
| Window in resident bedroom does not have shades, blinds, or shutters. |
| Bag of potato fries, several plates of salad, and cookies in the main kitchen refrigerator were unlabeled and undated. |
Report Facts
Residents Served: 47
License Capacity: 54
Total Daily Staff: 47
Waking Staff: 35
Inspection Report
Renewal
Census: 45
Capacity: 54
Deficiencies: 22
Jun 5, 2024
Visit Reason
The inspection was conducted as a renewal inspection of the facility license for Kendal at Longwood.
Findings
The inspection found multiple deficiencies including medication errors, record confidentiality breaches, sanitary condition issues, food storage and temperature violations, emergency procedure deficiencies, and incomplete resident records. The facility submitted and implemented a plan of correction for all cited deficiencies.
Deficiencies (22)
| Description |
|---|
| The home shared resident 1's glucometer with resident 2 and did not report this medication error to the Department. |
| Staff left medication carts unlocked, unattended, and accessible with resident records visible on computer screens. |
| The entrance of the building lacked a prominently posted non-smoking sign as required by the Clean Air Act. |
| No signs stating video cameras were recording in common areas above the ATM and by the front door. |
| Telephone numbers of the local law enforcement agency were not posted in a conspicuous and public place in the home. |
| Staff list did not include all direct care or ancillary workers; multiple staff persons were on the schedule but not on the staff list. |
| Staff training record for onsite fire safety only listed May 2023 as the completion date. |
| Staff training plan did not include dates, times, and locations of scheduled training for each staff person for the upcoming year. |
| An uncovered urinal container nearly full was observed on a bedside table in a resident's bedroom. |
| A bucket of water and a large plexiglass piece were found outside the lounge on the first floor. |
| Freezer temperatures in the lounge kitchen and main kitchen were above required levels (4°F and 10°F respectively). |
| An ice cream container in the main kitchen freezer was opened and unsealed. |
| A bottle of lemon juice was open, half full, warm to the touch, and not refrigerated as required. |
| The home’s written emergency procedures did not include contact information for each resident’s designated person. |
| The fire extinguisher in the kitchen had not been inspected by a fire safety expert since April 2023. |
| Resident 4's medical evaluation did not include medical information pertinent to diagnosis and treatment in case of an emergency. |
| Resident 3's medication administration record did not match the contents of the medication storage box; resident had stopped certain medications without informing staff. |
| Lidocaine patches were observed unlocked in resident 5's bathroom cabinet but were not part of the resident's medication list. |
| OTC medications administered to resident 2 from stock medications were not labeled with the resident's name. |
| Medication error involving sharing of glucometer was not immediately reported to resident, designated person, and prescriber. |
| No documentation of the medication error involving sharing of glucometer was found in the resident's record. |
| Resident records, including resident 1's, did not include a photograph of the resident that is no more than 2 years old. |
Report Facts
License Capacity: 54
Residents Served: 45
Current Hospice Residents: 1
Residents 60 Years or Older: 45
Residents Diagnosed with Mental Illness: 2
Total Daily Staff: 45
Waking Staff: 34
Inspection Report
Complaint Investigation
Census: 48
Capacity: 54
Deficiencies: 6
Feb 7, 2024
Visit Reason
The inspection was conducted as a complaint investigation with an unannounced partial inspection on 02/07/2024.
Findings
The inspection found multiple deficiencies related to medication administration practices, privacy violations, sanitary conditions, medication security, disposal of discontinued medications, and incomplete resident support plans. The facility submitted a plan of correction which was determined to be fully implemented by the follow-up date.
Complaint Details
The inspection was complaint-driven and included a follow-up to verify the plan of correction submission and implementation.
Deficiencies (6)
| Description |
|---|
| A resident was administered medication in the common area with other residents present, violating privacy rights. |
| Medications were retrieved from a resident's trash can and administered, indicating unsanitary conditions. |
| Medication administration procedures were not properly followed, including transporting medication to resident rooms without privacy. |
| Prescription medications and syringes were left unlocked and unattended at the nurse's station. |
| Discontinued medications were found disposed of improperly in the common area trash can, not following approved destruction methods. |
| Resident support plans did not document the need for increased observation during medication administration. |
Report Facts
License Capacity: 54
Residents Served: 48
Total Daily Staff: 48
Waking Staff: 36
Residents Diagnosed with Mental Illness: 2
Residents 60 Years or Older: 48
Inspection Report
Renewal
Census: 45
Capacity: 62
Deficiencies: 5
Nov 21, 2022
Visit Reason
The inspection was conducted as a renewal visit to review compliance with licensing requirements at Kendal at Longwood.
Findings
The facility was found to have several deficiencies related to health and safety laws, including missing or non-functional carbon monoxide detectors, lack of thermometers in refrigeration units, presence of unlabeled canned goods, overdue fire extinguisher inspection, and fire drills conducted only on Fridays. The submitted plan of correction was fully implemented and compliance was maintained.
Deficiencies (5)
| Description |
|---|
| No carbon monoxide detectors in the main kitchen and The Café; detector in The Cumberland Kitchen present but not plugged in. |
| No thermometer in the ice cream freezer in the main kitchen. |
| Unlabeled, undated canned goods (Cannellini Beans and Sweet Orange Marmalade) in dry goods storage. |
| Fire extinguisher in the kitchen not inspected by a fire safety expert since April 2021. |
| Fire drills conducted only on Fridays, not on different days and times as required. |
Report Facts
License Capacity: 62
Residents Served: 45
Current Hospice Residents: 1
Residents 60 Years or Older: 44
Residents Diagnosed with Mental Illness: 1
Residents with Mobility Need: 1
Notice
Capacity: 62
Deficiencies: 0
Oct 1, 2021
Visit Reason
The document serves as a certificate of compliance and a license renewal notice for Kendal at Longwood Personal Care Home, confirming the facility's authorized capacity and informing about the upcoming annual inspection.
Findings
The certificate confirms that Kendal at Longwood is authorized to operate as a Personal Care Home with a maximum capacity of 62 residents. The Department will conduct an onsite inspection within the next twelve months to ensure compliance with applicable regulations.
Report Facts
Maximum capacity: 62
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signed the renewal license letter. |
Inspection Report
Follow-Up
Census: 46
Capacity: 62
Deficiencies: 4
Jul 19, 2021
Visit Reason
The inspection was conducted as a follow-up to verify the implementation of a previously submitted plan of correction for the facility.
Findings
The submitted plan of correction was determined to be fully implemented, with continued compliance required. Several deficiencies related to trash receptacles, refrigerator/freezer temperatures, medication storage procedures, and medication record documentation were identified and addressed with corrective actions and staff education.
Deficiencies (4)
| Description |
|---|
| Uncovered, unattended trash cans near the dishwashing station and kitchen entrance violating trash receptacle coverage requirements. |
| Freezer temperatures above required levels (10°F and 6°F) and refrigerator temperature at 46°F, exceeding food safety standards. |
| Inaccurate documentation of glucometer readings in the Medication Administration Record for resident #1. |
| Medication administration record discrepancies, including failure to document controlled substance administration and incorrect medication documentation. |
Report Facts
Residents Served: 46
License Capacity: 62
Staffing Hours: 46
Waking Staff: 35
Trash Cans Uncovered: 4
Freezer Temperature: 10
Freezer Temperature: 6
Refrigerator Temperature: 46
Glucometer Reading vs Documented: 7
Glucometer Reading vs Documented: 5
Glucometer Reading vs Documented: 7
Glucometer Reading vs Documented: 2
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