Total health inspections
14
California average 12.5
Last Health inspection on May 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Knolls West Assisted Living
Nursing Home
Knolls West Assisted Living
Nursing Home
Knolls West Assisted Living is a skilled nursing facility located in Victorville, California. It provides 24-hour care by licensed nurses and focuses on personalized care for patients with complex medical conditions. The facility features a peaceful ambiance and is committed to ensuring a comfortable transition for residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
64
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.3%
Residents per day (avg)
108
Occupancy rate
90.3%
Residents per day (avg)
108
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
63% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
20% of new residents, often for short stays.
Typical stay
29 days
Medicaid
17% of new residents, often for long-term daily care.
Typical stay
4 - 5 months
Finances and operations
Proprietary home
Other
Home revenue
$47.3M
Profit
$1.7M
Proprietary home
Other
Home revenue
$47,336,078.00
Profit
$1,656,075.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$36.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$45.7M
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
10 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
License Status
LICENSEDFacility Type
RESIDENTIAL CARE ELDERLY
License Date
June 13, 2015
Additional licensing details
CMS Certification Number:
555251
County:
SAN BERNARDINO
Ownership & operating entity
Owner name:
KNOLLS WEST ASSISTED LIVING LLC
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Programs & Activities
Specific Programs
Skilled Nursing Care, Rehabilitation
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
5 visits
Breakdown by visit type
0 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
8 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Compare Nursing Homes around California
The information below is reported by the California Department of Social Services and Department of Public Health.
Knolls West Assisted Living
-47%
-5%
+7%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
CA 92395
118
No
KNOLLS WEST POST ACUTE LLC
90.3%
$46,525,283.00
$9,620,804.00
20.7%
108.40
4.0231
50
2
-47%-5%+7%
A & J Assisted Living
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
53
No
-
-
-
-
-
-
-
-
-
-
-
A1 Del Monte Stockton
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
158
No
-
-
-
-
-
-
-
-
-
-
-
Aaa Kindness Care II
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
32
No
-
-
-
-
-
-
-
-
-
-
-
Abbey Road Villa
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
78
No
-
-
-
-
-
-
-
-
-
-
-
Knolls West Assisted Living
Type of care:
SNF
AL
Community:
CA 92395
Bed Count:
118
Pets Allowed:
No
Operator:
KNOLLS WEST POST ACUTE LLC
CCN:
555251
Occupancy:
90.3%
Home Revenue:
$46,525,283.00
Payroll Costs:
$9,620,804.00
Payroll %:
20.7%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
4.0231
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
50
Severe Citations:
2
RN share vs State Avg:
-47%
-47%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+7%
+7%Places of interest near Knolls West Assisted Living
3.0 miles from city center
VICTORVILLE, CA 92395
Calculate Travel Distance to Knolls West Assisted Living
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
200
Total Staff
198
Employees
2
Contractors
59,812
Total Hours (Quarter)
83
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.4 | No |
| Licensed Practical Nurse | 52 | 7.9 | No |
| Certified Nursing Assistant | 96 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
163 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
4 staff
10.6hs shift avg
Therapy Services ⓘ
15 staff
7.1hs shift avg
Activities & Recreation ⓘ
4 staff
8.7hs shift avg
Social Services ⓘ
1 staff
8hs shift avg
Dietary Services ⓘ
8 staff
7.1hs shift avg
Other Services ⓘ
3 staff
9.3hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
40 contractor hours this quarter
Other Dietary Services Staff: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 96 | 0 | 96 | 27,321 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 52 | 0 | 52 | 11,423 | 91 | 100% | 7.9 |
| RN Director of Nursing | 6 | 0 | 6 | 3,805 | 91 | 100% | 10.2 |
| Registered Nurse | 9 | 0 | 9 | 3,314 | 91 | 100% | 8.4 |
| Other Dietary Services Staff | 6 | 1 | 7 | 2,102 | 91 | 100% | 6.9 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 1,919 | 85 | 93% | 9.3 |
| Nurse Practitioner | 2 | 0 | 2 | 1,693 | 88 | 97% | 12.3 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,652 | 74 | 81% | 8.6 |
| Dental Services Staff | 2 | 0 | 2 | 991 | 64 | 70% | 8.2 |
| Physical Therapy Aide | 5 | 0 | 5 | 970 | 68 | 75% | 5.7 |
| Diagnostic X-ray Services Staff | 1 | 0 | 1 | 761 | 68 | 75% | 11.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 675 | 64 | 70% | 7.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 616 | 63 | 69% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 518 | 60 | 66% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 443 | 53 | 58% | 8.4 |
| Qualified Activities Professional | 1 | 0 | 1 | 401 | 62 | 68% | 6.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 176 | 22 | 24% | 8 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Health Inspection History
Inspections
Total health citations
50
Citations per inspection
3.57
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 50 citations resulted from standard inspections; 12 of 50 resulted from complaint investigations; and 2 of 50 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
2
2
100% worse than California averageCalifornia average: 1
0 critical citations
2 serious citations
46 moderate citations
2 minor citations
Citations history (last 3 years)
Administration minor citation
May 22, 2025
Corrected
Environmental moderate citation
May 22, 2025
Corrected
Infection Control moderate citation
May 22, 2025
Corrected
Nursing Services moderate citation
May 22, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
109
Total Residents
Medicare
48
(44%)
ⓘ
Medicaid
52
(47.7%)
ⓘ
Private Pay/Other
9
(8.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
69% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.6
46% worse than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.8%
Percent of long-stay residents whose need for help with daily activities has increased
20.8%
88% worse than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.4%
Percent of long-stay residents whose ability to move independently worsened
24.4%
103% worse than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.6%
60% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
17% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.9%
Percent of long-stay high risk residents with pressure ulcers
7.9%
60% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.1%
Percent of long-stay residents with a urinary tract infection
3.1%
150% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.6%
Percent of long-stay residents who lose too much weight
1.6%
62% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
95.0%
Percent of long-stay residents who have depressive symptoms
95.0%
1319% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.6%
Percent of long-stay residents who received an antipsychotic medication
7.6%
25% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
In line with California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.4%
8% worse than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
113% worse than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.2%
9% worse than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Knolls West Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
90.3%
↑ 6.6pp vs 2022
Net Income
$1,656,075
↓ ~$352K vs 2022
Total Payroll
$11,112,680
↑ ~$1.7M vs 2022
Profit Margin
3.6%
↓ 2.9pp vs 2022
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