Inspection Reports for Kryston’s Home Care II

7990 Zinfandel Dr, Reno, NV 89506, NV, 89506

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Deficiencies (last 10 years)

Deficiencies (over 10 years) 6.6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

7% better than Nevada average
Nevada average: 7.1 deficiencies/year

Deficiencies per year

16 12 8 4 0
2012
2013
2014
2015
2016
2019
2020
2021
2022
2024

Census

Latest occupancy rate 83% occupied

Based on a November 2024 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

0 3 6 9 12 Oct 2012 Oct 2014 Jun 2016 Jul 2020 Feb 2021 Aug 2024 Nov 2024
Inspection Report Complaint Investigation Census: 5 Capacity: 6 Deficiencies: 2 Nov 19, 2024
Visit Reason
The inspection was conducted as a result of a State Licensure mandatory re-grading survey and complaint investigation at the facility on 11/19/2024.
Findings
The facility was licensed for six beds and had a census of five at the time of the survey. One complaint was investigated but not substantiated due to lack of evidence. Several regulatory deficiencies were identified including lapses in CPR and first aid certification for two employees and failure to ensure a physical examination was completed prior to admission for one resident.
Complaint Details
Complaint #NV00070705 with allegations regarding missing lightbulbs, loose grab bars and handrails, and lack of handrails on backyard steps was investigated and not substantiated due to lack of evidence.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Failed to ensure caregivers were certified to perform CPR and first aid for 2 of 4 sampled caregivers (Employees #2 and #3) with expired certifications.Severity: 2
Failed to ensure a physical examination was completed prior to admission for 1 of 4 residents (Resident #4).Severity: 2
Report Facts
Licensed beds: 6 Current census: 5 Employees sampled: 4 Residents sampled: 4 Deficiency severity 2 count: 2
Employees Mentioned
NameTitleContext
Thelma FriasOwner/ManagerNamed as Owner and Manager, confirmed lapses in CPR and first aid training for employees #2 and #3
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 11 Aug 9, 2024
Visit Reason
This inspection was conducted as a State Licensure annual grading survey of the residential facility for groups, to assess compliance with Nevada Administrative Code Chapter 449.
Findings
The facility was found deficient in multiple areas including incomplete and inaccurate personnel and resident medical records, late elder abuse training for employees, missing tuberculosis testing documentation, incomplete background checks, expired CPR and first aid certifications, failure to obtain medical exemption for a bedfast resident, missing annual physical exams for residents, incomplete standard placement determinations for residents with dementia, lack of designated infection control personnel, and missing required infection control training.
Severity Breakdown
2: 10 1: 1
Deficiencies (11)
DescriptionSeverity
Administrator failed to ensure personnel and resident medical records were complete and accurate.2
Employees failed to complete timely annual elder abuse prevention training.2
Facility failed to ensure annual tuberculosis testing documentation was available for one employee.2
Facility failed to ensure background check requirements were met for one employee.2
Caregiver lacked current CPR and first aid certification during the inspection.2
Facility failed to obtain medical exemption to retain a bedfast resident.2
Facility failed to ensure annual physical examinations were completed for two residents.2
Facility failed to ensure an employee completed a cultural competency course approved by the Division.2
Facility failed to ensure standard placement determinations were completed upon admission and annually for residents with dementia.2
Facility lacked documented evidence of designated primary and secondary persons responsible for infection control.1
Primary infection control staff lacked required infection control training.2
Report Facts
Licensed beds: 6 Residents present: 5 Survey fee: 600 Deficiency severity counts: 11 Infection control training hours: 15
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrSigned report and involved in acknowledging deficiencies
Employee #1AdministratorNamed in findings for late elder abuse training, missing background check, missing cultural competency training
Employee #3Owner/ManagerNamed in findings for missing annual TB testing documentation
Employee #4CaregiverNamed in findings for expired CPR and first aid certification
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 2 Sep 22, 2022
Visit Reason
This inspection was conducted as an annual State Licensure Survey by the Division of Public and Behavioral Health in accordance with NAC 449 for Residential Facility for Groups.
Findings
The facility received a grade of A. Deficiencies identified included failure to ensure a caregiver completed a pre-employment physical examination, and failure to screen visitors for COVID-19 symptoms and temperature, placing residents at risk of infection.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Failed to ensure a caregiver completed a physical examination prior to providing care for 1 of 4 employees.Severity: 2
Failed to ensure visitors were screened for temperature and signs and symptoms of COVID-19, placing residents at risk of infection.Severity: 2
Report Facts
Licensed beds: 6 Resident census: 5 Employees reviewed: 4 Resident files reviewed: 5
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrConfirmed Employee #4 had not completed pre-employment physical and visitor screening practices
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 4 Sep 16, 2021
Visit Reason
This annual State Licensure Survey was conducted to assess compliance with regulations for a Residential Facility for Groups, focusing on medication administration, resident files, and facility operations.
Findings
The facility was found deficient in ensuring medication profile reviews were conducted every six months for all residents, proper medication orders without ranges, tuberculosis testing compliance, and annual Activities of Daily Living assessments. The facility received a grade of A despite these deficiencies.
Severity Breakdown
F: 1 D: 3
Deficiencies (4)
DescriptionSeverity
Failed to ensure medication profile reviews were completed every six months for 5 of 5 residents.F
Failed to ensure medication orders did not contain a range and required assessment prior to administration for 1 of 5 residents.D
Failed to ensure tuberculosis testing requirements were met for 2 of 5 residents upon admission.D
Failed to ensure an annual Activities of Daily Living (ADL) assessment was completed for 1 of 5 residents.D
Report Facts
Residents reviewed: 5 Facility licensed capacity: 6 Severity 2 deficiencies: 4
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrSigned as Laboratory Director's or Provider/Supplier Representative on the report.
Inspection Report Complaint Investigation Census: 6 Deficiencies: 1 Feb 2, 2021
Visit Reason
The inspection was conducted as a result of a complaint investigation regarding an allegation that the facility failed to ensure a resident received their scheduled medication.
Findings
The complaint allegation was not substantiated after review of resident records, employee files, medication administration records, and interviews. However, a deficiency unrelated to the complaint was identified involving failure to document the time, reason, and results of administration of as needed medications for one resident.
Complaint Details
Complaint #NV00062982 with one allegation that the facility failed to ensure a resident received their scheduled medication was investigated and could not be substantiated.
Severity Breakdown
A: 1
Deficiencies (1)
DescriptionSeverity
Failure to document the time an as needed medication was given, the reason for administration, and the results of the medication administration for 1 of 6 residents (Resident #1).A
Report Facts
Census: 6 Complaint allegations investigated: 1
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrNamed as facility owner and manager involved in medication administration and documentation
Inspection Report Renewal Census: 3 Capacity: 6 Deficiencies: 0 Sep 30, 2020
Visit Reason
This inspection was a mandatory grading, State Licensure resurvey conducted as part of the State Licensure Survey for renewal of the facility license.
Findings
No regulatory deficiencies were identified during the survey. The facility received a grade of A. Three resident files and four employee files were reviewed.
Report Facts
Licensed beds: 6 Census: 3
Inspection Report Routine Census: 3 Capacity: 6 Deficiencies: 0 Sep 11, 2020
Visit Reason
The inspection was conducted as a State Licensure COVID-19 Infection Control and Prevention Plan Survey to assess the facility's compliance with infection control requirements.
Findings
No regulatory deficiencies were identified; however, the facility did not have a documented Infection Control and Prevention Plan. Resources were provided and the Administrator stated the plan would be documented and ready for follow-up by 09/25/20.
Report Facts
Licensed beds: 6 Census: 3
Inspection Report Annual Inspection Census: 4 Capacity: 6 Deficiencies: 14 Jul 13, 2020
Visit Reason
This annual State Licensure Survey was conducted to assess compliance with NAC 449 for a Category II Residential Facility for Group beds for elderly and disabled persons and/or persons with mental illness and/or intellectual disabilities.
Findings
The facility received a grade of D with multiple deficiencies identified including medication administration training by unapproved instructors, incomplete staffing schedules, missing background check documentation, lack of physical examination prior to admission for a resident, incomplete medication administration records, improper medication storage, missing physician orders, and failure to obtain required endorsements for Alzheimer's care.
Severity Breakdown
F: 2 E: 1 D: 9 C: 1
Deficiencies (14)
DescriptionSeverity
Caregivers who administer medication had completed annual medication management courses taught by an instructor not approved at the time.F
Facility failed to prepare a written monthly employee schedule with the number and type of staff assigned for each shift.C
Personnel file lacked State Notification of Clearance letter specific to the facility for criminal background check of one employee.D
Failed to obtain results of a general physical examination of a resident prior to admission.D
Administrator had taken annual medication course from an instructor who was not approved at the time.D
Administrator failed to ensure six-month pharmacy reviews were initialed for a resident.D
Dietary supplements given to a resident without documented physician order.E
Physician orders missing for medications administered to a resident.D
Inaccurate transcription in Medication Administration Records for a resident.D
Symptom not listed on Medication Administration Record for PRN medications for residents; PRN medication administered without documented symptom.F
Over-the-counter medication was not stored in a secure location.D
Medication containers were not labeled with resident's name and prescribing physician.D
Resident's file lacked evidence of tuberculosis testing within required timeframe.D
Facility failed to obtain endorsement to serve persons with Alzheimer's disease or related dementia for a resident.D
Report Facts
Deficiencies cited: 14 Facility licensed capacity: 6 Resident census: 4 Fine for resurvey application: 600
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrSigned the report and responsible for plan of correction.
Employee #2Caregiver who completed medication management course from unapproved instructor.
Employee #3Assistant Manager and CaregiverCompleted medication management course from unapproved instructor; involved in scheduling corrective training.
Employee #4CaregiverCompleted medication management course from unapproved instructor; scheduled for corrective training.
Employee #6CaregiverPersonnel file lacked State Notification of Clearance letter specific to the facility.
AdministratorFailed to take annual medication course from approved instructor; failed to initial pharmacy reviews; responsible for plan of correction.
Assistant ManagerProvided multiple verbal statements during inspection regarding deficiencies and corrective actions.
Caregiver #1Administered dietary supplements without physician order.
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 6 Jul 15, 2019
Visit Reason
This inspection was conducted as a State Licensure annual grading survey of the facility to assess compliance with regulations for a Category II Residential Facility for Group beds for elderly and disabled persons and/or persons with mental illness and/or mental retardation.
Findings
The facility received a grade of B with multiple deficiencies identified including failure to meet tuberculosis screening requirements for one employee, incomplete background checks for two employees, failure to prepare and retain activity calendars properly, lack of annual physical exams for two residents, missing medication profile reviews for multiple residents, and failure to obtain physician placement determinations for residents diagnosed with dementia.
Severity Breakdown
Level 1: 1 Level 2: 5
Deficiencies (6)
DescriptionSeverity
Failed to ensure employees met tuberculosis testing and pre-employment physical examination requirements for 1 of 5 employees.Level 2
Failed to ensure 2 of 5 employees met background check requirements.Level 2
Failed to prepare an activities calendar one month in advance and did not retain activity calendars for the previous six months.Level 1
Failed to ensure a physical examination including a review of systems was completed annually for 2 of 6 residents.Level 2
Failed to ensure medication profile reviews were performed and initialed by the Administrator at least once every six months for multiple residents.Level 2
Failed to obtain a physician placement determination for residents diagnosed with dementia for 2 of 5 residents.Level 2
Report Facts
Facility licensed capacity: 6 Census at time of survey: 5 Number of employees reviewed: 5 Number of resident files reviewed: 5
Employees Mentioned
NameTitleContext
Thelma FriasOwner/MgrSigned the Statement of Deficiencies
Inspection Report Annual Inspection Census: 5 Capacity: 6 Deficiencies: 8 Sep 27, 2016
Visit Reason
This annual State Licensure survey was initiated on 2016-09-22 and completed on 2016-09-27 to assess compliance with Nevada Revised Statutes and regulations for a residential facility for group beds for elderly and disabled persons.
Findings
The facility received a grade of C with multiple deficiencies identified including failure to ensure elder abuse training for one employee, incomplete background checks, inadequate facility cleanliness, missing physician assessments for residents, lack of annual physical exams, unsecured medication storage, failure to obtain required endorsements for residents with mental retardation, and insufficient mental illness training for staff.
Severity Breakdown
Level 2: 8
Deficiencies (8)
DescriptionSeverity
Failure to ensure 1 of 4 employees received initial and/or annual elder abuse training as required by NRS 449.093.Level 2
Failure to ensure 1 of 4 employees met background check requirements of NRS 449.Level 2
Facility failed to maintain cleanliness; mold/mildew in shower and grease/grime under stove hood observed.Level 2
Administrator failed to provide a current physician's assessment for 1 of 5 residents.Level 2
Facility failed to ensure 1 of 5 residents received an annual physical examination.Level 2
Medication was not stored securely; medications found unsecured in resident's room without lockbox.Level 2
Facility failed to obtain endorsement allowing admission of a resident diagnosed with mental retardation prior to admission.Level 2
Facility failed to ensure 1 of 4 employees received 8 hours of mental illness training within 60 days of hire.Level 2
Report Facts
Licensed beds: 6 Residents present: 5 Employees reviewed: 4 Resident files reviewed: 5 Deficiency count: 8 Mental illness training hours: 8
Employees Mentioned
NameTitleContext
Employee #4Failed to receive required elder abuse and mental illness training
Employee #2Owner/Manager/CaregiverFailed to meet background check requirements; acknowledged mental illness and mental retardation endorsement confusion; provided training certificate for Employee #4
Employee #3Confirmed elder abuse test was a carbon copy; confirmed medication storage issues; acknowledged resident admission with mental retardation diagnosis
Inspection Report Complaint Investigation Census: 5 Deficiencies: 0 Jun 29, 2016
Visit Reason
The inspection was conducted as a result of a complaint investigation regarding allegations that a resident was not appropriate for the facility setting and that the facility had an unsafe environment.
Findings
The investigation included observations, interviews, and record reviews, and found that the allegations could not be substantiated. No regulatory deficiencies were identified and no further action was necessary.
Complaint Details
Complaint #NV00046284 with allegations that a resident was not appropriate for the facility setting and that the facility had an unsafe environment were investigated and found to be unsubstantiated.
Report Facts
Complaint count: 1 Sample size: 5
Inspection Report Complaint Investigation Census: 5 Deficiencies: 0 May 17, 2016
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint #NV00045779, which included allegations of resident neglect and Medication Administration Record (MAR) inaccuracies.
Findings
The investigation included observations, interviews, and record reviews, and concluded that the allegations could not be substantiated. No regulatory deficiencies were identified and no further action was necessary.
Complaint Details
Complaint #NV00045779 with allegations of resident neglect and MAR inaccuracies was investigated and found to be unsubstantiated.
Report Facts
Sample size: 5 Sample size: 3
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 0 Aug 25, 2015
Visit Reason
This document is a Statement of Deficiencies generated as a result of an annual State Licensure survey conducted at the facility on 08/25/15.
Findings
The facility was found to be in substantial compliance with regulations, with no deficiencies identified. The facility received a grade of A.
Report Facts
Resident files reviewed: 6 Employee files reviewed: 4
Inspection Report Complaint Investigation Census: 6 Capacity: 6 Deficiencies: 0 Oct 22, 2014
Visit Reason
The inspection was conducted as a complaint investigation regarding an allegation of employee to resident abuse involving a caregiver yelling and throwing things when a resident requested bathroom assistance frequently.
Findings
The investigation included review of six resident records and interviews with involved parties, revealing no documented evidence of abuse or unfavorable incidents. No regulatory deficiencies were identified and the complaint was not substantiated.
Complaint Details
Complaint #NV00040568 contained one allegation of employee to resident abuse. The complaint could not be substantiated after investigation.
Report Facts
Licensed beds: 6 Resident census: 6 Sample size: 6
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 2 Sep 9, 2014
Visit Reason
This inspection was conducted as an annual State Licensure survey of a residential facility for elderly or disabled persons and/or persons with mental illnesses.
Findings
The facility received a grade of A. Deficiencies were identified related to failure to ensure required initial and annual physical examinations for 5 of 6 residents and failure to ensure timely completion of annual Medication Management training by 1 of 3 employees.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Failure to ensure 5 of 6 residents completed required initial and/or annual physical examinations.Severity: 2 Scope: 3
Failure to ensure timely completion of annual Medication Management training by 1 of 3 employees.Severity: 2 Scope: 1
Report Facts
Residents present: 6 Total licensed capacity: 6 Employees reviewed: 3 Residents reviewed: 6
Employees Mentioned
NameTitleContext
Employee #3AdministratorNamed in deficiency for failure to complete annual Medication Management training timely
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 2 Sep 9, 2014
Visit Reason
This annual State Licensure survey was conducted on 9/9/2014 by the Division of Public and Behavioral Health to assess compliance with state regulations for the licensed residential facility.
Findings
The facility received a grade of A but was found deficient in ensuring 5 of 6 residents completed required initial and/or annual physical examinations. Additionally, the administrator failed to ensure timely completion of required annual Medication Management training by one employee.
Severity Breakdown
Severity: 2: 2
Deficiencies (2)
DescriptionSeverity
Failure to ensure 5 of 6 residents completed required initial and/or annual physical examinations.Severity: 2
Administrator failed to ensure timely completion of required annual Medication Management training by 1 of 3 employees.Severity: 2
Report Facts
Residents reviewed: 6 Employee files reviewed: 3 Employees required to complete medication training: 3 Employees not timely completing medication training: 1
Employees Mentioned
NameTitleContext
Employee #3AdministratorNamed in finding for failure to timely complete annual Medication Management training
Employee #2Owner/CaregiverInterviewed regarding physician visits and physical examination documentation
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 5 Oct 8, 2013
Visit Reason
This document is a State Licensure annual grading survey conducted from 10/7/13 to 10/8/13 to assess compliance with licensing requirements for Krystons Home Care 2, a residential facility for elderly and disabled persons.
Findings
The facility received a grade of A. Several deficiencies were identified including failure to ensure proper training for employees caring for residents with mental retardation, incomplete tuberculosis testing for staff, and medication administration errors including inaccurate medication records and failure to comply with medication administration protocols.
Severity Breakdown
Level 1: 3 Level 2: 2
Deficiencies (5)
DescriptionSeverity
Failure to ensure employees caring for a resident with mental retardation had the appropriate endorsement and training.Level 1
Failure to ensure 2 of 5 employees complied with tuberculosis testing requirements.Level 2
Failure to comply with medication administration requirements; medications not maintained at a maintenance level and lack of medical assessment before administration.Level 2
Failure to maintain accurate medication administration records (MAR) for resident #6.Level 1
Failure to provide required training within 60 days for 5 of 5 employees caring for adults with mental retardation.Level 1
Report Facts
Census: 6 Total Capacity: 6 Employees reviewed: 5 Resident files reviewed: 6 Training hours required: 4 Medication errors: 1
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 5 Oct 8, 2013
Visit Reason
This document is a State Licensure annual grading survey conducted from 10/7/13 to 10/8/13 to assess compliance with state regulations for a residential facility for group beds for elderly and disabled persons.
Findings
The facility received a grade of A but had several deficiencies including lack of appropriate endorsement and training for caring for a resident with mental retardation, incomplete tuberculosis testing for employees, medication administration errors, and inaccurate medication administration records.
Severity Breakdown
Level 1: 3 Level 2: 2
Deficiencies (5)
DescriptionSeverity
Facility was caring for a resident with a history of mental retardation without appropriate endorsement and training.Level 1
Facility failed to ensure 2 of 5 employees complied with tuberculosis testing requirements.Level 2
Medication for 1 of 5 residents was not at a maintenance level and required medical assessment before administration.Level 2
Medication administration record (MAR) was inaccurate for 1 of 5 residents inspected; medication given but not properly documented.Level 1
Facility failed to obtain required mental retardation training for 5 of 5 employees providing care for an adult with mental retardation.Level 1
Report Facts
Residents present: 6 Total licensed capacity: 6 Employees reviewed: 5 Resident files reviewed: 6
Inspection Report Annual Inspection Census: 6 Capacity: 6 Deficiencies: 4 Oct 11, 2012
Visit Reason
This document is the result of an annual State Licensure survey conducted at the facility to assess compliance with state regulations and licensing requirements.
Findings
The facility received a grade of A but had several deficiencies including insufficient caregiver staffing, failure to meet background check requirements for some employees, prohibition from caring for one resident due to medical condition, and failure to administer prescribed medication to a resident.
Severity Breakdown
Severity: 2: 4
Deficiencies (4)
DescriptionSeverity
Administrator failed to ensure sufficient number of caregivers were on duty, leaving residents without caregiver supervision temporarily.Severity: 2
Facility failed to ensure 2 of 4 employees met background check requirements; repeat deficiency.Severity: 2
Facility was prohibited from caring for 1 of 6 residents due to medical condition.Severity: 2
Facility failed to ensure 1 of 6 residents received medications as prescribed; medication not onsite.Severity: 2
Report Facts
Resident census: 6 Total licensed capacity: 6 Employee files reviewed: 4 Resident files reviewed: 6 Deficiency scope: 3 Deficiency scope: 2 Deficiency scope: 1

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