Occupancy rate
71%
In line with Louisiana averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Lake Charles Care Center
Lake Charles Care Center is a senior living community located in Lake Charles, Louisiana. It offers short-term rehabilitation, memory care, and long-term care services. The facility is committed to providing exceptional care in a home-like setting.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
182
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.2%
Residents per day (avg)
124
Occupancy rate
71.2%
Residents per day (avg)
124
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$11.7M
Profit
$848.3K
Privately-owned community
Home revenue
$11,733,360.00
Profit
$848,262.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.9M
182-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Louisiana averageOccupied beds
130 / 182
Average residents
89 per day
License details
Facility type
Medicare And Medicaid
County:
Calcasieu
Additional licensing details
CMS Certification Number:
195413
Accreditations:
Medicare and Medicaid certified, member of the Louisiana Nursing Home Association, American Healthcare Association and Lake Charles Chamber of Commerce
Ownership & operating entity
Owner name:
DIVERSIFIED HEALTH CARE-LAKE CHARLES, LLC
Profit status:
For profit - Limited Liability company
Safety & Compliance
Safety Features:
24-hour surveillance cameras, fire protection including fire alarm, smoke detectors and sprinkler system
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Hugh Fellows
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
24-Hour Staffing
Additional Policies & Features
Visitor Policy:
Visitors are welcome during typical waking hours.
Housekeeping:
Yes
Linen Service:
Yes
Utilities Included:
Yes
Programs & Activities
Activities
There are planned activities daily, a birthday party each month and special events.
Religious Services
Non-denominational church service provided on Sunday at 8:30 a.m.
Volunteer Programs
Yes, operated by the Activities Director
Dining & Nutrition
Food Description
Meals are served restaurant-style in dining rooms with three nutritious, dietician approved and chef prepared meals per day.
Meals Included
Yes
Meals Per Day
3
Meal Schedule
Breakfast 7:40 am; Lunch 11:40 am; Dinner 5:40 pm
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health inspections
4
Louisiana average 6.5
Last Health inspection on May 2025
Total health citations
13
Louisiana average 25.7
Citations per inspection
3.25
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 13 citations resulted from standard inspections; and 2 of 13 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
13 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 14, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 14, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
May 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
May 14, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
May 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
May 14, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 14, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Lake Charles The information below is reported by the Louisiana Department of Health, Health Standards Section.
Grand Cove Nursing & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
LAKE CHARLES
109
79.3%
+10%
3.56
-14%
2
21
2
85
A+
-
Beebe, Tracy
$8,1M
$3,8M
47.4%
195376
Landmark of Lake Charles
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
LAKE CHARLES
130
74.4%
+4%
4.79
+16%
0
17
0
96
A+
-
Pugh, William
$8,5M
$4,5M
53.5%
195630
Lake Charles Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
LAKE CHARLES
182
71.2%
-1%
4.17
+1%
0
13
0
124
A+
-
May, Brian
$10,5M
$6,1M
58.5%
195413
Lake Charles Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lake Charles
-
71.2%
-
4.17
-
0
13
0
124
-
77
May, Brian
$10,5M
$6,1M
58.5%
195413
Landmark of Lake Charles
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Lake Charles
-
-
-
-
-
0
0
0
-
-
45
-
-
-
-
-
Places of interest near Lake Charles Care Center
1.5 miles from city center
2701 ERNEST STREET, LAKE CHARLES, LA 70601
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
139
Employees
119
Contractors
20
Staff to resident ratio
1.13:1
28% worse than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
61
Average shift
8.9 hours
9% better than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
49,655
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
34
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
67
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
6.8%
3,367 contractor hours this quarter
Physical Therapy Aide: 4
Speech Language Pathologist: 4
Qualified Social Worker: 2
Clinical Nurse Specialist: 2
Physical Therapy Assistant: 2
RN Director of Nursing: 1
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Administrator: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 67 | 0 | 67 | 26,479 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 34 | 0 | 34 | 13,053 | 91 | 100% | 9.7 |
| RN Director of Nursing | 9 | 1 | 10 | 4,262 | 80 | 88% | 7.6 |
| Qualified Social Worker | 0 | 2 | 2 | 769 | 75 | 82% | 6.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 577 | 65 | 71% | 6.1 |
| Administrator | 1 | 1 | 2 | 518 | 52 | 57% | 10 |
| Physical Therapy Assistant | 0 | 2 | 2 | 506 | 64 | 70% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 490 | 69 | 76% | 7.1 |
| Physical Therapy Aide | 0 | 4 | 4 | 479 | 63 | 69% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 473 | 58 | 64% | 8.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Dietitian | 1 | 0 | 1 | 463 | 64 | 70% | 7.2 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 370 | 66 | 73% | 5.6 |
| Registered Nurse | 4 | 0 | 4 | 274 | 34 | 37% | 8.1 |
| Clinical Nurse Specialist | 0 | 2 | 2 | 250 | 41 | 45% | 5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 198 | 39 | 43% | 5.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 3 | 3% | 8.3 |
| Medical Director | 0 | 1 | 1 | 5 | 5 | 5% | 1 |
67 Certified Nursing Assistant
% of Days
100%
34 Licensed Practical Nurse
% of Days
100%
10 RN Director of Nursing
% of Days
88%
2 Qualified Social Worker
% of Days
82%
4 Speech Language Pathologist
% of Days
71%
2 Administrator
% of Days
57%
2 Physical Therapy Assistant
% of Days
70%
1 Other Dietary Services Staff
% of Days
76%
4 Physical Therapy Aide
% of Days
69%
1 Nurse Practitioner
% of Days
64%
1 Mental Health Service Worker
% of Days
65%
1 Dietitian
% of Days
70%
1 Respiratory Therapy Technician
% of Days
73%
4 Registered Nurse
% of Days
37%
2 Clinical Nurse Specialist
% of Days
45%
1 Occupational Therapy Aide
% of Days
43%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
123 residents
Residents by payment source
Medicare
14 residents (11.4%)
Medicaid
102 residents (82.9%)
Private pay or other
7 residents (5.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
In line with Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
22% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
14% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.3%
Percent of long-stay residents whose ability to move independently worsened
19.3%
18% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
36% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
10% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
11% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
11.2%
Percent of long-stay residents with a urinary tract infection
11.2%
310% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.5%
Percent of long-stay residents who lose too much weight
10.5%
104% worse than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.2%
Percent of long-stay residents who have depressive symptoms
0.2%
85% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
47.7%
Percent of long-stay residents who received an antipsychotic medication
47.7%
133% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
7% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
In line with Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
19% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Lake Charles Care Center based on CMS SNF Cost Reports.
Occupancy Rate
71.2%
↑ 1.1pp vs 2022
Net Income
$848,262
↑ ~$1.3M vs 2022
Total Payroll
$8,438,044
↑ ~$1.2M vs 2022
Profit Margin
8.1%
↑ 13.3pp vs 2022
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