Occupancy rate
84%
In line with Kentucky averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home
Letcher Manor
Letcher Manor is a nursing and rehabilitation facility located in Whitesburg, Kentucky. It offers skilled nursing, rehabilitation, and respite care services. The facility is designed to enhance the mental, physical, social, and emotional health of its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
142
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.8%
Residents per day (avg)
119
Occupancy rate
83.8%
Residents per day (avg)
119
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
37% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
22% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15.4M
Profit
$1.3M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$15,390,778.00
Profit
$1,346,215.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.0M
142-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with Kentucky averageOccupied beds
119 / 142
Average residents
80 per day
License details
Facility type
Long Term Care (nursing Facility)
Status
Active
Issuance
October 1, 2025
County:
LETCHER
Additional licensing details
License number:
100604
CMS Certification Number:
185200
Ownership & operating entity
Letcher Manor is administrated by KIMBERLY MULLINS.
Owner name:
DJLM OPERATIONS, LLC
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Additional Policies & Features
Pets Allowed
Housekeeping:
Yes
Linen Service:
Yes
Amenities & Lifestyle
Programs & Activities
Specific Programs
Service, Rehabilitation, Skilled Nursing, Long-Term Care, Respite
Religious Services
Yes
Operating Hours
Open visiting hours
Inspection History
In Kentucky, the Cabinet for Health and Family Services, Office of Inspector General is the regulatory authority that conducts inspections and investigates complaints in all long-term care homes.
2 visits/inspections
Show Inspection Reports
Latest inspection
Date:June 25, 2025
Type:Abbreviated Survey
4 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Letcher Manor
The most recent inspection on June 25, 2025, found no deficiencies during the abbreviated survey. Earlier inspections, including one on February 27, 2025, identified several deficiencies related to care planning, discharge assessment reporting, food safety, and infection control. Inspectors cited issues such as failure to electronically transmit discharge assessments timely, incomplete care plans for a resident refusing wound care, and lapses in food sanitation and infection prevention. Multiple complaints were investigated, with most found unsubstantiated except for one that led to a cited deficiency in the February inspection. The facility appears to have addressed prior concerns, as indicated by the clean results in the latest survey.
Health Inspection History
Inspections
Total health inspections
3
Kentucky average 2.9
Last Health inspection on Feb 2025
Total health citations
11
Kentucky average 13.5
Citations per inspection
3.67
Kentucky average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 11 citations resulted from standard inspections; 1 of 11 resulted from complaint investigations; and 1 of 11 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Kentucky averageKentucky average: 1.1
Serious Health citations
0
0
100% better than Kentucky averageKentucky average: 0.6
0 critical citations
0 serious citations
11 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 27, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 27, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 27, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 27, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 27, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 27, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 27, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Kentucky The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
Barren County Nursing and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
GLASGOW
94
82.7%
+2%
3.22
-14%
1
11
0
88
Herbstman, Moshe
$8,6M
$2,8M
32.7%
185229
Auburn Nursing and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
AUBURN
66
62.0%
-24%
1.44
-62%
0
13
0
50
Bolster, Nancy
$4,0M
$1,8M
44.9%
185049
Letcher Manor
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
WHITESBURG
142
89.7%
+10%
2.81
-25%
0
11
0
119
Bishnoi, Carla
$15,3M
$5,3M
34.3%
185200
Beaver Dam Nursing and Rehab Center, Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
BEAVER DAM
71
84.3%
+4%
-
-
0
9
0
54
-
$7,0M
$3,4M
47.9%
185334
Bardstown Heatlh & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
BARDSTOWN
100
-
-
-
-
0
0
0
-
-
-
-
-
-
Places of interest near Letcher Manor
0.0 miles from city center
73 PIEDMONT DRIVE, WHITESBURG, KY 41858
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
134
Employees
112
Contractors
22
Staff to resident ratio
1.16:1
34% worse than Kentucky averageKentucky average ratio: 1.75:1
Avg staff/day
50
Average shift
9.1 hours
7% better than Kentucky averageKentucky average: 8.5 hours
Total staff hours (quarter)
41,411
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.2%
3,404 contractor hours this quarter
Speech Language Pathologist: 6
Physical Therapy Aide: 5
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 2
Medical Director: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 65 | 0 | 65 | 21,356 | 91 | 100% | 9.6 |
| Licensed Practical Nurse | 16 | 0 | 16 | 6,327 | 91 | 100% | 9.6 |
| Registered Nurse | 11 | 0 | 11 | 3,173 | 91 | 100% | 10.8 |
| Medication Aide/Technician | 4 | 0 | 4 | 1,804 | 90 | 99% | 10.4 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,553 | 79 | 87% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,332 | 88 | 97% | 7.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,265 | 67 | 74% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,037 | 63 | 69% | 7.7 |
| Mental Health Service Worker | 2 | 0 | 2 | 592 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 5 | 5 | 570 | 73 | 80% | 7.6 |
| Qualified Social Worker | 0 | 2 | 2 | 536 | 66 | 73% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 441 | 74 | 81% | 5.8 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 202 | 31 | 34% | 6.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 190 | 58 | 64% | 2.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 71 | 16 | 18% | 4.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 6 | 7% | 6.2 |
| Medical Director | 0 | 1 | 1 | 6 | 13 | 14% | 0.4 |
65 Certified Nursing Assistant
% of Days
100%
16 Licensed Practical Nurse
% of Days
100%
11 Registered Nurse
% of Days
100%
4 Medication Aide/Technician
% of Days
99%
6 Speech Language Pathologist
% of Days
87%
4 Other Dietary Services Staff
% of Days
97%
4 Clinical Nurse Specialist
% of Days
74%
3 RN Director of Nursing
% of Days
69%
2 Mental Health Service Worker
% of Days
71%
5 Physical Therapy Aide
% of Days
80%
2 Qualified Social Worker
% of Days
73%
1 Nurse Practitioner
% of Days
66%
3 Physical Therapy Assistant
% of Days
81%
1 Administrator
% of Days
60%
1 Dental Services Staff
% of Days
34%
3 Respiratory Therapy Technician
% of Days
64%
1 Occupational Therapy Aide
% of Days
18%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
116 residents
Residents by payment source
Medicare
12 residents (10.3%)
Medicaid
93 residents (80.2%)
Private pay or other
11 residents (9.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
12% better than Kentucky averageKentucky average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.8
22% better than Kentucky averageKentucky average: 18.9
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
20% better than Kentucky averageKentucky average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.0%
Percent of long-stay residents whose ability to move independently worsened
12.0%
39% better than Kentucky averageKentucky average: 19.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.0%
7% better than Kentucky averageKentucky average: 20.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
In line with Kentucky averageKentucky average: 3.8%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.3%
Percent of long-stay high risk residents with pressure ulcers
8.3%
44% worse than Kentucky averageKentucky average: 5.8%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Kentucky averageKentucky average: 1.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.4%
Percent of long-stay residents who lose too much weight
8.4%
24% worse than Kentucky averageKentucky average: 6.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.5%
Percent of long-stay residents who have depressive symptoms
4.5%
69% better than Kentucky averageKentucky average: 14.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.0%
Percent of long-stay residents who received an antipsychotic medication
21.0%
35% worse than Kentucky averageKentucky average: 15.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
In line with Kentucky averageKentucky average: 93.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with Kentucky averageKentucky average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.8%
5% better than Kentucky averageKentucky average: 83.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
Percent of short-stay residents who newly received an antipsychotic medication
4.4%
126% worse than Kentucky averageKentucky average: 1.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
64.0%
23% worse than Kentucky averageKentucky average: 83.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Letcher Manor based on CMS SNF Cost Reports.
Occupancy Rate
89.7%
↑ 2.2pp vs 2022
Net Income
$1,346,215
↑ ~$374K vs 2022
Total Payroll
$5,988,296
↑ ~$307K vs 2022
Profit Margin
8.8%
↑ 1.4pp vs 2022
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