Inspection Reports for Life Care Center of Hilton Head

120 Lamotte Dr, Hilton Head Island, SC 29926, United States, SC, 29926

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 4.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

37% worse than South Carolina average
South Carolina average: 3.5 deficiencies/year

Deficiencies per year

8 6 4 2 0
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jul 17, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to protect a resident (R26) from sexual abuse by another resident (R56), and a related allegation of untimely reporting of suspected abuse.

Complaint Details
The complaint involved Resident R56 exposing himself and masturbating in front of Resident R26. Both residents had severe cognitive impairment. The facility initially failed to protect R26 and delayed reporting the incident to the State Agency until seven days after the event. The facility conducted investigations, skin assessments, and implemented 1:1 supervision for R56. The Immediate Jeopardy was removed after corrective actions were validated.
Findings
The facility failed to protect Resident R26 from sexual abuse by Resident R56, who was observed masturbating in front of R26. Immediate Jeopardy was identified and later removed after corrective actions. The facility also failed to report the allegation of abuse to the State Agency in a timely manner, reporting it seven days after the incident.

Deficiencies (2)
Failure to protect residents from all types of abuse including sexual abuse, resulting in Immediate Jeopardy.
Failure to timely report suspected abuse to the State Agency.
Report Facts
Number of associates educated: 81 Total associates: 82 BIMS score of Resident R56: 5 BIMS score of Resident R26: 7

Employees mentioned
NameTitleContext
RN1Registered NurseWitnessed the incident and provided statements regarding the sexual abuse event
LPN1Licensed Practical NurseWitnessed the incident, intervened, and reported the sexual abuse event
Executive DirectorReceived notification of the incident, led investigation, and coordinated reporting
Regional Director of Clinical ServicesNotified of the incident, conducted assessments, and provided education on abuse policies
Social Services DirectorConducted psychosocial interviews and assessments related to the incident
Director of NursingConducted skin assessments and participated in corrective action education

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Jul 17, 2025

Visit Reason
The inspection was conducted due to a complaint investigation related to allegations of sexual abuse and failure to timely report suspected abuse at the Life Care Center of Hilton Head.

Complaint Details
The complaint investigation was triggered by an incident on 07/09/2025 where Resident R56 was observed masturbating in front of Resident R26. The facility was notified of the allegation on 07/09/2025 but did not report it to the State Agency until 07/16/2025. The investigation found no physical contact or trauma, but the incident was classified as sexual abuse due to exposure. Immediate Jeopardy was declared and later removed after corrective actions including 1:1 supervision and staff education.
Findings
The facility was found to have failed to protect a resident from sexual abuse by another resident, resulting in immediate jeopardy which was later removed after corrective actions. Additionally, the facility failed to timely report the abuse allegation to the State Agency. Other deficiencies included failure to accurately measure nutritional supplements, failure to provide scheduled bathing and nail care to residents, and failure to securely store medications and remove expired medications.

Deficiencies (5)
Failure to protect resident from sexual abuse by another resident.
Failure to timely report suspected abuse to the State Agency.
Failure to accurately measure nutritional supplement volume as ordered.
Failure to provide scheduled showers or baths for 5 of 5 residents and nail care for 1 of 5 residents.
Failure to securely store medications on medication carts and failure to remove expired medications and biologicals from medication and treatment carts.
Report Facts
Date of survey completion: Jul 17, 2025 Number of associates educated on abuse policies: 81 Resident weight: 131.4 Expired medication counts: 7

Employees mentioned
NameTitleContext
RN1Registered NurseWitnessed sexual abuse incident and provided statements
LPN1Licensed Practical NurseWitnessed sexual abuse incident and reported it to Director of Nursing
Executive DirectorExecutive DirectorReceived notification of abuse incident and coordinated investigation and reporting
Regional Director of Clinical ServicesRegional Director of Clinical ServicesNotified of abuse incident, conducted assessments, and provided education
Social Services DirectorSocial Services DirectorConducted psychosocial assessments and interviews related to abuse incident
Director of NursingDirector of NursingConducted skin assessments and involved in abuse education and medication storage oversight
RN2Registered NurseObserved medication administration without measuring nutritional supplement
CNA3Certified Nursing AssistantProvided 1:1 observation for resident and reported long nails

Inspection Report

Routine
Deficiencies: 6 Date: Jun 6, 2024

Visit Reason
The inspection was conducted as a routine survey to assess compliance with regulatory requirements related to resident rights, care planning, activities of daily living, medication storage, pressure ulcer care, and infection control.

Findings
The facility was found deficient in accurately documenting advance directives for a resident, timely revising care plans to reflect changes in resident condition and refusals of care, providing adequate assistance with activities of daily living, securing medications properly, ensuring physician supervision of pressure ulcers, and following infection control standards during wound care.

Deficiencies (6)
Failed to accurately document Resident R510's advance directives; care plan documented Full Code despite DNR orders.
Failed to revise Resident R4's care plan timely to reflect refusal of Activities of Daily Living (ADL) care.
Failed to offer/provide Resident R4 with ADL care related to facial hair grooming.
Failed to ensure medications were properly stored and secured for Resident R15; medications stored unsecured in plastic bins in resident's room.
Failed to provide physician supervision of a pressure ulcer for Resident R49's right foot.
Failed to follow infection control standards during wound care of Resident R49; hand hygiene lapses observed during dressing change.
Report Facts
Brief Interview for Mental Status (BIMS) score: 3 Brief Interview for Mental Status (BIMS) score: 8 Brief Interview for Mental Status (BIMS) score: 15 Medication quantities: 90 Medication quantities: 60 Medication quantities: 90 Medication quantities: 270 Medication quantities: 30 Medication quantities: 90 Medication quantities: 30 Medication quantities: 90

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)1Licensed Practical NurseInterviewed regarding advance directive documentation for Resident R510
Director of Nursing (DON)Director of NursingInterviewed regarding advance directive procedures, care plan updates, ADL care, and medication storage
Registered Nurse MDS Coordinator (RN)1Registered Nurse MDS CoordinatorInterviewed regarding care plan meetings and advance directive updates
Certified Nursing Assistant (CNA)4Certified Nursing AssistantInterviewed regarding ADL care and facial hair grooming for Resident R4
Certified Nursing Assistant (CNA)6Certified Nursing AssistantInterviewed regarding shower care and refusal documentation for Resident R4
Licensed Practical Nurse (LPN)2Licensed Practical NurseObserved and interviewed regarding wound care and dressing changes for Resident R49
Medical Doctor (MD)Medical DoctorInterviewed regarding wound care and physician supervision for Resident R49
Certified Nursing Assistant (CNA)5Certified Nursing AssistantInterviewed regarding medication storage awareness

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Apr 25, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to timely report an allegation of abuse involving two residents (Resident #4 and Resident #5).

Complaint Details
The complaint involved an altercation between Resident #4 and Resident #5 over a television remote control, resulting in a physical altercation where Resident #4 sustained a bleeding lip. The facility did not notify the state survey agency within the required 2-hour timeframe but did notify within 24 hours. Neither resident wished to file charges or seek emergency care.
Findings
The facility failed to report an allegation of abuse timely for one allegation involving two residents who had a physical altercation over a TV remote. Both residents sustained minor injuries and refused emergency care. The incident was reported to the state survey agency after the required 2-hour timeframe. The facility separated the residents and took corrective actions to prevent further incidents.

Deficiencies (1)
Failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Report Facts
Incident report notification timeframe: 2 Incident report notification timeframe: 24

Employees mentioned
NameTitleContext
Registered Nurse #4Registered NurseInterviewed regarding the incident and provided details about the altercation and subsequent actions.
Registered Nurse #1Registered NurseInterviewed about the residents' altercation and confirmed separation and care actions.
Executive DirectorExecutive DirectorInterviewed about the incident, confirmed the remote ownership dispute, injury details, and reporting timeline.

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Feb 16, 2022

Visit Reason
The inspection was conducted based on complaints regarding the facility's failure to maintain accurate resuscitation code status documentation, ensure competency training for oxygen administration, perform monthly drug regimen reviews, implement infection prevention and control programs, and proper catheter bag management.

Complaint Details
The complaint investigation focused on issues including inaccurate resuscitation code status documentation, inadequate staff competency in oxygen administration, lack of documented rationale for declining pharmacy recommendations, failure to quarantine unvaccinated residents and enforce PPE, and improper catheter bag placement.
Findings
The facility failed to maintain accurate resuscitation code status documentation for one resident, failed to provide competency training for oxygen administration to a CNA resulting in improper oxygen canister management, did not ensure documented rationale for declining pharmacy recommendations for unnecessary medications, failed to quarantine an unvaccinated resident and enforce PPE use, and allowed a catheter bag to be placed on the floor increasing infection risk.

Deficiencies (5)
Failure to ensure accurate resuscitation code status documentation was maintained in both the electronic medical record and paper medical record for one resident.
Failure to ensure one Certified Nursing Assistant was provided needed competency training for oxygen administration and maintenance, resulting in failure to recognize an empty oxygen canister.
Failure to ensure one of five residents reviewed for unnecessary medications had a documented rationale for declining pharmacy recommendations.
Failure to place an unvaccinated new admission resident under quarantine and enforce PPE use, increasing risk of COVID-19 transmission.
Failure to keep a catheter bag off the floor for one resident, increasing risk for urinary tract infection.
Report Facts
Residents sampled: 24 Oxygen administration training date: Feb 14, 2022 Oxygen liters per minute: 4 MDS BIMS score: 11 Pharmacy review dates: Oct 1, 2021 Pharmacy review dates: Oct 31, 2021 Pharmacy review date: Dec 28, 2021 MDS BIMS score: 11 MDS ARD: Jan 31, 2022

Employees mentioned
NameTitleContext
CNA9Certified Nursing AssistantNamed in oxygen administration competency deficiency
Director of NursingDirector of Nursing (DON)Interviewed regarding resuscitation code status and infection control
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed regarding oxygen training and infection control
CNA10Certified Nursing AssistantObserved correcting oxygen canister issue
Attending PhysicianAttending Physician (AP)Interviewed regarding declining pharmacy recommendations
Certified Occupational Therapy Assistant 8Certified Occupational Therapy Assistant (COTA)Interviewed regarding PPE use and quarantine of resident R99
Physical Therapist Assistant 11Physical Therapist Assistant (PTA)Interviewed regarding PPE use and quarantine of resident R99
Registered Nurse 5Registered Nurse (RN)Interviewed regarding quarantine procedures for unvaccinated residents
Certified Nursing Assistant 1Certified Nursing Assistant (CNA)Interviewed regarding PPE use with resident R99
Director of Rehabilitation ServicesDirector of Rehabilitation Services (DRS)Interviewed regarding PPE use and quarantine of resident R99
Licensed Practical Nurse 2Licensed Practical Nurse (LPN)Interviewed regarding catheter bag placement

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