Inspection Reports for Linden Estates
3700 WEST PHILIP AVE, NORTH PLATTE, NE, 69101
Back to Facility ProfileDeficiencies (last 6 years)
Deficiencies (over 6 years)
0.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
83% better than Nebraska average
Nebraska average: 4.2 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
44 residents
Based on a September 2015 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Notice
Capacity: 68
Deficiencies: 0
Date: Apr 15, 2020
Visit Reason
This document serves as a renewal application for the assisted-living facility license for Linden Estates, including related licensure fees and certification of compliance with state regulations.
Findings
The documents certify that Linden Estates meets statutory requirements as an assisted-living facility and includes a certificate of occupancy with a maximum capacity of 57 persons. The renewal application confirms the facility's licensed capacity and ownership information.
Report Facts
Total licensed beds: 68
Maximum occupancy: 57
Renewal application date: Apr 15, 2020
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jack D. Vetter | Chairman of the Board and CEO | Named as authorized representative and board chairman in ownership and corporate documents |
| Glenn Van Ekeren | President | Named as authorized representative and president in ownership and corporate documents |
| Cassie Sundstrom | Administrator | Named as facility administrator in the renewal application |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Feb 1, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Linden Estates on February 1, 2018, by representatives of the Department of Health and Human Services Division of Public Health.
Complaint Details
The complaint alleged that the facility failed to maintain an effective pest control program. The allegation was investigated and found to be unsubstantiated as no pests were observed or reported.
Findings
The allegation that the facility failed to maintain an effective pest control program was investigated. Observations and interviews found no pests, and the facility was found to be in compliance with related regulatory requirements.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Betty Smith | Registered Nurse | Conducted the Compliance Inspection |
| Dan Taylor | RN, Training Coordinator | Signed the inspection report and correspondence |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 0
Date: Sep 15, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that the facility fails to ensure residents are bathed according to their preferences.
Complaint Details
The complaint alleged failure to ensure residents are bathed according to their preferences. The complaint was not substantiated as no violations were found.
Findings
The investigation found that residents received baths according to their preferences and resident service agreements. Interviews, record reviews, and observations did not support the allegation, and no violations were cited.
Report Facts
Residents interviewed: 6
Facility census: 44
Months of record review: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit |
Inspection Report
Complaint Investigation
Census: 43
Deficiencies: 1
Date: Mar 18, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging the facility failed to ensure residents are free from abuse and failed to provide services as outlined in the resident service agreement.
Complaint Details
The complaint investigation was substantiated for failure to ensure residents are free from abuse. The allegation was investigated with interviews and record reviews, confirming that the facility did not report or investigate the abuse allegation as required. No violation was found regarding resident service agreements.
Findings
The investigation found no issues with resident service agreements and services provided, but did find a violation related to failure to investigate and report an allegation of abuse involving a resident. One staff member was aware of the abuse allegation and did not report it, resulting in a cited violation.
Deficiencies (1)
Failure to investigate and report an allegation of abuse as required by regulations.
Report Facts
Facility census: 43
Regulation cited: 175
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Keeli Klein | Registered Nurse | Surveyor who conducted the complaint investigation |
| Dan Taylor | RN, Training Coordinator - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Author of the letter reporting investigation findings |
| Julie Skala | Administrator | Facility administrator interviewed during investigation |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 0
Date: Sep 16, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint at Linden Estates regarding failure to ensure resident property is free from misappropriation.
Complaint Details
The complaint alleged failure to ensure resident property is free from misappropriation. The investigation included interviews, observations, and record reviews, and found the facility compliant with policies and procedures to prevent misappropriation.
Findings
The facility was found to have developed policies and procedures to prevent misappropriation of resident property and implements these procedures, including investigations of reported misappropriation. The facility was not cited regarding this allegation.
Report Facts
Facility census: 44
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joseph Schumacher | Registered Nurse | Representative of the Department of Health and Human Services who conducted the investigation |
| Kaylene Straetker | Registered Nurse | Representative of the Department of Health and Human Services who conducted the investigation |
| Eve Lewis | Program Manager | Office of Long Term Care Facilities, signed the correspondence |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 0
Date: May 28, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint at Linden Estates regarding failure to protect residents from abuse and/or neglect.
Complaint Details
The complaint alleged the facility failed to protect residents from abuse and/or neglect. The allegation was not substantiated as the incident did not occur within the facility.
Findings
The investigation found that the facility had devised and implemented policies and procedures to protect residents from abuse and/or neglect. The specified incident did not occur within the facility, and no violation was found.
Report Facts
Facility census: 44
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Keeli Klein | Registered Nurse | Representative of the Department of Health and Human Services conducting the investigation |
| Joseph Schumacher | Registered Nurse | Representative of the Department of Health and Human Services conducting the investigation |
| Eve Lewis | Program Manager | Signed the correspondence regarding the investigation findings |
Inspection Report
Renewal
Census: 47
Deficiencies: 2
Date: Oct 9, 2013
Visit Reason
The inspection was conducted as a licensure inspection for an Assisted-Living Facility to assess compliance with licensure regulations following a compliance inspection at the facility.
Findings
The facility failed to ensure that two wall mounted fans, a ceiling vent, and a cart containing clean dishes were free of dust and debris, and that daily water temperatures for the dish machine were monitored and recorded. The violations did not create imminent danger or immediate adverse effects on residents.
Deficiencies (2)
Failure to ensure that two wall mounted fans, a ceiling vent, and a cart containing clean dishes were free of dust and debris.
Failure to ensure that daily water temperatures were monitored and recorded for the dish machine.
Report Facts
Facility census: 47
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Joseph Schumacher | Registered Nurse | Surveyor conducting the inspection |
| Kaylene Straetker | Registered Nurse | Surveyor conducting the inspection |
| Linda Logsdon | Administrator | Named in plan of correction letter |
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 1
Date: May 22, 2012
Visit Reason
The inspection was conducted following a complaint investigation regarding the facility's failure to protect residents from misappropriation.
Complaint Details
The complaint alleged the facility failed to protect residents from misappropriation. The investigation found probable misappropriation incidents were not reported to the State Agency, constituting a violation of 175 NAC 4-006.02.
Findings
The facility was found to be in compliance with all relevant regulations regarding resident protection, but failed to ensure all suspected incidents of misappropriation were reported to the State Agency as required.
Deficiencies (1)
Facility failed to ensure all suspected incidents of misappropriation were called into the State Agency as required by regulations.
Report Facts
Current census: 45
Survey date: May 22, 2012
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Susan Devereaux | Registered Nurse | Surveyor who completed the complaint investigation |
| Eve Lewis | Administrator | Named in correspondence regarding inspection and compliance |
| Linda Logsdon | Administrator | Signed statement of compliance and follow-up correspondence |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2016
Visit Reason
The document serves as a licensure renewal application and verification for the assisted-living facility Linden Estates, including renewal fees and certification of occupancy.
Findings
The documents confirm that Linden Estates meets statutory requirements as an assisted-living facility and is licensed through the indicated renewal date. The occupancy certificate states a maximum occupancy of 57 persons.
Report Facts
Total licensed beds: 57
Maximum occupancy: 57
Renewal fees: 950
Renewal fees: 1450
Renewal fees: 1650
Renewal fees: 1950
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Sundstrom | Administrator, R.N. | Named as administrator on the renewal application. |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2017
Visit Reason
This document serves as a licensure renewal application and verification for the assisted-living facility Linden Estates, including licensing expiration dates and ownership details.
Findings
The documents confirm that Linden Estates is licensed as an assisted-living facility with a total licensed capacity of 57 beds. The certificate of occupancy issued by the North Platte Fire Department states a maximum occupancy of 57 persons. Ownership and corporate structure details for the facility and related entities are provided.
Report Facts
Total licensed beds: 57
Maximum occupancy: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Sundstrom | Administrator | Named as facility administrator in the licensure renewal application. |
| Jack D. Vetter | President and Chair of the Board & CEO | Named as President of Vetter Holding, Inc. and Chair of the Board & CEO of Vetter Health Services, Inc. |
| Eldora D. Vetter | Vice President, Treasurer, Secretary | Named as Vice President, Treasurer, and Secretary of Vetter Holding, Inc. and Vetter Health Services, Inc. |
| Todd D. Vetter | Assistant Secretary and Secretary | Named as Assistant Secretary of Vetter Holding, Inc. and Secretary of Vetter Health Services, Inc. |
| Glenn Van Ekeren | President | Named as President of Vetter Health Services, Inc. |
| Shari Terry | Chief Operations Officer | Named as Chief Operations Officer of Vetter Health Services, Inc. |
| Rhonda Flanigan | Chief People Officer | Named as Chief People Officer of Vetter Health Services, Inc. |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2018
Visit Reason
This document serves to verify that Linden Estates Assisted-Living Facility is licensed through the date indicated on the renewal card, which expires on 2019-04-30.
Findings
The document confirms the facility meets statutory requirements as an assisted-living facility and is licensed through the renewal date.
Report Facts
Total licensed beds: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Sundstrom | Administrator, R.N. | Named as facility administrator |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2019
Visit Reason
This document serves to verify that the assisted-living facility Linden Estates is licensed through the expiration date indicated on the renewal card, which is 2020-04-30.
Findings
The document confirms that Linden Estates meets statutory requirements as an assisted-living facility and is licensed through the specified expiration date.
Report Facts
Total licensed beds: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Sundstrom | Administrator, R.N. | Named as facility administrator |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2021
Visit Reason
The documents serve to verify and renew the licensure of the assisted-living facility Linden Estates, including submission of the renewal application and confirmation of licensure status.
Findings
No inspection findings or deficiencies are reported. The documents confirm the facility meets statutory requirements for licensure and provide ownership and occupancy details.
Report Facts
Total licensed beds: 57
Document
Capacity: 57
Deficiencies: 0
Date: APP2022
Visit Reason
This document serves as a renewal application and certification for the assisted-living facility license of Linden Estates, verifying licensure through the indicated renewal date.
Findings
The document confirms that Linden Estates meets statutory requirements as an assisted-living facility and includes ownership information, licensing details, and certification of occupancy.
Report Facts
Total licensed beds: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassie Sundstrom | Administrator | Named as administrator on the renewal application (page 2). |
| Brian Stuhr | Treasurer | Listed as Treasurer of Vetter Senior Living & Related Disregarded LLC's (page 3). |
| Glenn Van Ekeren | President | Listed as President of Vetter Senior Living & Related Disregarded LLC's (page 3). |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2023
Visit Reason
This document serves to verify that Linden Estates is licensed as an assisted-living facility through the date indicated on the renewal card and includes a renewal application for the facility license.
Findings
The document confirms the facility's licensure status and renewal application details, including ownership and business organization information. It also includes a certificate of occupancy with a maximum occupancy of 57 persons and floor plans of the facility.
Report Facts
Total licensed beds: 57
Maximum occupancy: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Caudillo | Administrator | Named as facility administrator in the renewal application |
Notice
Census: 57
Capacity: 57
Deficiencies: 0
Date: APP2024
Visit Reason
This document serves to verify that Linden Estates assisted-living facility is licensed through the date indicated on the renewal card and includes a renewal application and occupancy certificate.
Findings
The documents confirm the facility's licensure status, renewal application details, ownership information, and maximum occupancy as 57 persons.
Report Facts
Maximum Occupancy: 57
Total Number of Beds: 57
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Caudillo | Administrator | Named as administrator on the renewal application |
| Brian Stuhr | Treasurer | Named as Treasurer of Vetter Senior Living & Related Disregarded LLC's |
| Glenn Van Ekeren | President | Named as President of Vetter Senior Living & Related Disregarded LLC's and authorized representative on renewal application |
Notice
Capacity: 57
Deficiencies: 0
Date: APP2025
Visit Reason
This document serves as a renewal application and verification of licensure for the assisted-living facility Linden Estates, confirming its license renewal and maximum occupancy.
Findings
The documents confirm that Linden Estates meets statutory requirements as an assisted-living facility, with a license renewal valid through 4/30/2026 and a maximum occupancy of 57 beds.
Report Facts
Maximum Occupancy: 57
Renewal License Fees: 950
Renewal License Fees: 1450
Renewal License Fees: 1650
Renewal License Fees: 1950
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Galy Huggenberger | Administrator | Named as the facility administrator on the renewal application. |
Document
Capacity: 57
Deficiencies: 0
Date: CHOW2017
Visit Reason
This document set includes licensing issuance, change of ownership, and related administrative documents for Linden Estates, an assisted living facility in North Platte, Nebraska.
Findings
The documents certify the licensing of Linden Estates as an assisted living facility, confirm a change of ownership effective July 1, 2017, and include related legal and administrative paperwork such as a certificate of occupancy, ownership assignments, and facility schematics.
Report Facts
Licensed capacity: 57
Licensure issuance date: Jul 1, 2017
License expiration date: Apr 30, 2018
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cassandra Sundstrom | Administrator | Named as facility administrator in licensing documents |
| Jack D. Vetter | President | Signed ownership transfer and warranty deed documents as President of Manor of North Platte, Inc. |
| Shari Terry | Chief Operations Officer | Signed letter submitting change of ownership packet |
| Eve Lewis | Program Manager, RN-C | Contact person for licensing questions |
| Thomas L. Williams, MD | Chief Medical Officer, Director Division of Public Health | Signed licensing issuance letter |
| Courtney N. Phillips, MPA | Chief Executive Officer | Signed licensing issuance documents |
| Becky Wisell | Administrator, Licensure Unit | Named in licensing correspondence |
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