Inspection Reports for Lumia of Mequon Memory Care
11900 N Port Washington Road, Mequon, WI, 53092
Back to Facility ProfileDeficiencies (last 1 years)
Deficiencies (over 1 years)
2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
57% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/year
Deficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
29 residents
Based on a October 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 29
Deficiencies: 0
Date: Oct 6, 2025
Visit Reason
The surveyor conducted a complaint investigation at Lumia of Mequon Memory Care on 2025-10-06, with additional information gathered through 2025-10-07.
Complaint Details
One complaint was investigated and found to be unsubstantiated with no deficiencies identified.
Findings
The complaint investigation resulted in one complaint being unsubstantiated and no deficiencies identified.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 11, 2025
Visit Reason
A Standard Survey and Complaint Investigation were conducted to determine if Lumia of Mequon Memory Care was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.
Complaint Details
The visit was triggered by a complaint investigation combined with a standard survey to assess compliance with applicable statutes and administrative codes.
Findings
The Department issued a Statement of Deficiency (SOD #2UH011) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.
Report Facts
Days to achieve compliance: 45
Appeal filing period: 10
Posting duration: 90
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter as Bureau of Assisted Living, Division of Quality Assurance. |
| Vicky Wittman | Assisted Living Regional Director | Contact person for questions about the letter. |
Inspection Report
Complaint Investigation
Census: 34
Capacity: 37
Deficiencies: 2
Date: Jul 8, 2025
Visit Reason
The surveyor conducted one complaint investigation and a standard survey at Lumia of Mequon Memory Care to assess compliance with admission agreements and resident rights documentation.
Complaint Details
One complaint investigation was conducted and found to be unsubstantiated.
Findings
Two deficiencies were identified related to the lack of proper admission agreements and the absence of signed statements acknowledging receipt and explanation of resident rights for two residents. One complaint was unsubstantiated.
Deficiencies (2)
The provider did not have an Admission Agreement for 2 of 2 residents providing information regarding services and accommodations including charges specific to the Community Based Residential Facility (CBRF).
The provider did not ensure 2 of 2 resident records included a statement signed by themselves or their legal representatives acknowledging receipt and explanation of resident rights.
Report Facts
Deficiencies identified: 2
Residents reviewed: 2
Census: 34
Total licensed capacity: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| A | Executive Director | Interviewed regarding admission agreements and resident rights documentation. |
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