Inspection Reports for Madison Pointe Senior Living

Surveyor conducted a complaint investigation at Madison Pointe Senior Living from 08/12/2025 to 08/13/2025.

No deficiencies were identified during the complaint investigation. The complaint was unsubstantiated.

The complaint was unsubstantiated.

Surveyor conducted a verification visit at Madison Pointe Senior Living to verify correction of previous deficiencies.

No deficiencies were identified during the verification visit. A $200 revisit fee is being assessed under statutory provisions.

A complaint investigation was conducted at Madison Pointe Senior Living due to concerns about residents experiencing wounds and not receiving appropriate care.

One deficiency was identified related to inadequate health monitoring for one resident who developed a pressure wound that became unresponsive and septic, ultimately resulting in the resident's death. The facility failed to ensure appropriate monitoring and documentation of the resident's skin condition and wound care.

Complaint was substantiated. The investigation found that Resident 1, who required assistance with bathing, showering, and toileting, was not monitored for skin breakdown. Resident 1 developed a pressure wound that became unresponsive and septic and passed away on 03/23/2025.

A complaint investigation was conducted on 03/18/2025 to determine if Madison Pointe Senior Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued Statement of Deficiency #UZZU11 for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, identifying deficiencies related to health monitoring and medication administration. A forfeiture of $700 was imposed for these violations.

The complaint investigation concluded that the facility was not in substantial compliance with applicable statutes and codes, resulting in issuance of Statement of Deficiency #UZZU11 and enforcement actions including a forfeiture.

Surveyors conducted one complaint investigation and a standard survey at Madison Pointe Senior Living on 2024-04-09.

No deficiencies were identified during the complaint investigation and standard survey. The complaint was found to be unsubstantiated.

One complaint was investigated and found to be unsubstantiated.

Surveyor conducted a verification visit at Madison Pointe Senior Living on 07/31/2023.

No deficiencies were identified during the verification visit.

Two complaint investigations were concluded to determine if Madison Pointe Senior Living was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #W6Z611) for violations found during the complaint investigations, requiring corrective actions and training to ensure residents are treated with respect and allowed autonomy.

Two complaint investigations were concluded on 04/04/2023. The Department found violations and issued a Statement of Deficiency #W6Z611. Specific substantiation status is not stated.

Surveyor conducted two complaint investigations at Madison Pointe Senior Living based on concerns received regarding resident privacy and caregiver conduct.

Two deficiencies were identified related to residents' rights to self-determination and infection control practices during an active COVID outbreak. The provider failed to ensure Resident 3 could have private conversations and did not follow proper infection control procedures.

Two complaints were substantiated. Complaints included allegations that caregivers were eavesdropping on resident telephone calls and that Resident 3's privacy was not respected. The provider also failed to follow infection control protocols during a COVID outbreak.

Surveyor conducted a complaint investigation at Madison Pointe Senior Living on 01/26/2023.

No deficiencies were identified during the complaint investigation.

Complaint investigation conducted; no deficiencies identified.