Inspection Reports for Mansion at Waterford

A licensure inspection with complaint investigations was conducted due to multiple complaints alleging issues such as false billing, notification of rate increases, resident notification prior to completing a bank, medication administration, and abuse concerns.

The investigation found multiple deficiencies including failure to maintain sanitizer solution ppm levels in the dishwasher, incomplete resident assessments without required personal interviews or signatures, lack of a quality assurance committee monitoring trends and incidents, and failure to administer medications as ordered by the physician.

Multiple complaints were investigated including false billing, failure to notify residents of rate increases, failure to notify residents prior to completing a bank, medication administration errors, and abuse allegations. The investigations included interviews, observations, and record reviews.

The inspection was conducted as a complaint investigation regarding allegations that the facility failed to protect residents from abuse.

The complaint investigation found no deficiencies cited after a thorough review including observations, interviews with residents, family, and staff, and record reviews.

The complaint alleged the facility failed to protect residents from abuse. The investigation was unannounced and included interviews and observations. No deficiencies were cited, indicating the complaint was not substantiated.

This document serves as a renewal license certifying that VOP Mansion at Waterford LLC is licensed to conduct and maintain an Assisted Living Center at the specified location.

The license renewal confirms compliance with the Oklahoma Statutes and State Board of Health regulations, authorizing the facility to operate with a maximum capacity of 125 beds.

This document is the initial licensing certificate issued to VOP Mansion at Waterford LLC to conduct and maintain an Assisted Living Center.

The license certifies that the facility is authorized to operate as an Assisted Living Center with a maximum capacity of 125 beds, effective from 2023-09-01 through 2024-02-28.

A complaint investigation was conducted due to allegations regarding infection control and medication management at The Mansion at Waterford.

The investigation found the infection control allegation unsubstantiated, but substantiated deficiencies related to medication administration, including failure to administer medications according to physician orders for two residents. A plan of correction was submitted and accepted, and a follow-up revisit confirmed all deficiencies were corrected by January 6, 2023.

The complaint investigation included two allegations: failure to maintain an infection control program (unsubstantiated) and failure to have an effective medication management program (substantiated).

Complaint investigations were conducted based on allegations including failure to ensure residents' narcotics were not misappropriated, failure to provide adequate medical care, failure to administer medications as ordered, failure to allow visitors, and failure to provide services according to residents' contracts.

The investigation found some allegations unsubstantiated, but substantiated deficiencies related to medication administration, visitation restrictions, pest control, housekeeping, and failure to discontinue medication as ordered. Deficiencies represented potential for more than minimal harm but no actual harm was identified.

The complaint investigation was initiated on 12/15/2021 based on allegations of narcotics misappropriation, inadequate medical care, medication administration errors, visitation restrictions, and failure to provide contracted services. Some allegations were unsubstantiated, while others were substantiated requiring plans of correction.

The document is a license renewal issued to The Mansion Operations, LLC for The Mansion at Waterford Assisted Living Center.

This document certifies that the facility is licensed to conduct and maintain an assisted living center with a maximum capacity of 125 beds. It does not contain inspection findings or deficiencies.

A complaint investigation was conducted at The Mansion At Waterford related to allegations of medication administration errors, resident rights violations, service contract noncompliance, and abuse allegations.

The facility was found deficient in multiple areas including failure to provide services as per resident contracts, failure to administer medications as ordered, failure to obtain timely physician orders, failure to complete medication error reports, and failure to investigate and report abuse allegations. The revisit conducted on 2023-02-23 confirmed all deficiencies were corrected as of 2021-12-21.

The complaint investigation included multiple allegations: failure to administer medications as ordered, failure to ensure resident rights to an abuse-free environment, failure to provide care according to contract, failure to address grievances, and failure to provide a safe environment. All allegations were substantiated. The investigation was conducted on 10/27/21 and 10/28/21.

The document is a license renewal issued to The Mansion Operations, LLC to conduct and maintain an Assisted Living Center named The Mansion at Waterford.

The document certifies the renewal of the facility's license with a maximum capacity of 125 beds, issued by the Oklahoma State Department of Health.

A COVID-19 focused infection control survey was conducted to determine if the facility was in compliance with proper infection prevention and control practices to prevent the development and transmission of COVID-19.

The facility failed to ensure safe and adequate care was provided to 15 memory care residents by allowing two direct care staff who were positive for COVID-19 to provide care to residents. The staff returned to work before the appropriate isolation period following positive COVID-19 tests.

The visit was complaint-related due to concerns about COVID-19 infection control practices. The facility was found to have allowed COVID-19 positive staff to work and provide care prematurely.

This document is a renewal license issued to The Mansion Operations, LLC for The Mansion at Waterford Assisted Living Center, certifying the facility to conduct and maintain an assisted living center.

The document certifies the renewal of the facility's license with a maximum capacity of 125 beds, effective from 12/04/2019 to 12/03/2020.

The inspection was conducted as a complaint investigation related to an allegation that the facility failed to protect residents from abuse.

The allegation of resident abuse was substantiated, but no deficient practice was cited. The facility followed its abuse protocol, suspended the employee involved, and completed all necessary requirements prior to the surveyor entrance.

The allegation that the facility failed to protect residents from abuse was substantiated (S). No deficient practice or violation of state regulations was found.

The document is a license renewal issued to The Mansion Operations, LLC for The Mansion at Waterford Assisted Living Center.

This document certifies the renewal of the facility's license to operate as an assisted living center with a maximum capacity of 125 beds.