Inspection Reports for Maplewood Gardens
1100 N Superior St, Spokane, WA 99202, United States, WA, 99202
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8
4
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Inspection Report
Complaint Investigation
Deficiencies: 1
Nov 7, 2025
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Maplewood Gardens Assisted Living on November 7, 2025, due to concerns about monitoring residents' well-being.
Findings
The investigation found that the licensee failed to ensure staff evaluated and took appropriate action for skin wounds sustained by one resident, resulting in pain, ongoing skin injuries, and risk of further skin breakdown. This violation led to a civil fine.
Complaint Details
Complaint investigation conducted on November 7, 2025. The violation was substantiated and resulted in a $500 civil fine for failure to monitor and address a resident's skin wounds.
Deficiencies (1)
| Description |
|---|
| Failure to ensure staff evaluated and took appropriate action for skin wounds sustained by one resident. |
Report Facts
Civil fine amount: 500
Days to return Statement of Deficiencies: 10
Days to request Informal Dispute Resolution: 10
Days to request Formal Administrative Hearing: 28
Days to pay civil fine: 28
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Jenks | Field Manager | Contact person for submitting Plan of Correction and inquiries. |
| Matt Hauser | Compliance Specialist | Author of the imposition of civil fine letter. |
Inspection Report
Life Safety
Deficiencies: 8
Oct 3, 2025
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The Office of the State Fire Marshal conducted a fire safety inspection at Maplewood Gardens Assisted Living on 10/03/2025.
Findings
Multiple fire safety violations were observed including blocked fire extinguishers, loose electrical panels, open electrical junction boxes, doors not closing properly, cracked kitchen door, and fire sprinklers with paint and particulates. All violations were corrected or removed at inspection.
Deficiencies (8)
| Description |
|---|
| Kitchen serving area fire extinguisher was blocked. |
| Electrical panel in main laundry room is loose and only attached by 2 screws. |
| Electrical junction box hanging loose off the wall in lobby space near pool room. |
| Stairwell doors number 20 and 23 did not close and latch when tested. |
| Kitchen door has a crack in the upper corner. |
| Fire sprinklers in 2 restrooms outside mail room have paint on them. |
| Fire sprinklers in kitchen have extreme amounts of particulates attached. |
| Camera cabling attached to fire sprinkler pipe in staff break room. |
Report Facts
Provider Number: 2470
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara McMullen | Deputy State Fire Marshal | Signed inspection documents and conducted inspection |
| Andy Downing | Owner or Authorized Representative | Signed inspection documents |
Inspection Report
Enforcement
Deficiencies: 1
Aug 7, 2025
Visit Reason
The Department of Social and Health Services completed a follow-up visit to Maplewood Gardens Assisted Living to address previously cited deficiencies and enforce compliance, resulting in the imposition of a civil fine.
Findings
The facility failed to ensure that three staff members completed the required developmentally delayed specialty training course, placing residents at risk due to care from untrained staff. This deficiency was previously cited and remains uncorrected.
Deficiencies (1)
| Description |
|---|
| Failure to ensure staff completed developmentally delayed specialty training course for three staff members. |
Report Facts
Civil fine amount: 300
Number of staff untrained: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the enforcement letter regarding the civil fine. |
| Stephanie Jenks | Field Manager | Contact person for the facility regarding the plan of correction and appeals. |
Inspection Report
Complaint Investigation
Deficiencies: 2
Jun 11, 2025
Visit Reason
The Department of Social and Health Services conducted a Full Inspection and Complaint Investigation at Maplewood Gardens Assisted Living on June 11, 2025, resulting in imposition of civil fines due to violations of resident rights and medication services.
Findings
The facility failed to ensure residents were treated with dignity and respect, resulting in fear and privacy violations for eight residents, and failed to implement a safe medication assistance system for three residents, leading to unsafe medication administration and health risks. These deficiencies were recurring from previous citations.
Complaint Details
The visit was complaint-related, involving substantiated violations of resident rights and medication services, with recurring deficiencies previously cited on July 28, 2022, February 7, 2024, and August 7, 2023.
Deficiencies (2)
| Description |
|---|
| Failure to ensure residents were treated with dignity and respect and that their rights were protected, causing fear of eviction, feeling unsafe due to lack of call pendants, and privacy violations from unannounced staff entry. |
| Failure to implement a safe medication assistance system, resulting in unsafe self-administration, unmanaged blood sugars, falls, and missed medications for three residents. |
Report Facts
Civil fine amount: 400
Civil fine amount: 1200
Total civil fines: 1600
Number of residents affected: 8
Number of residents affected: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Jenks | Field Manager | Contact person for plan of correction and appeals |
| Matt Hauser | Compliance Specialist | Signed the imposition of civil fines letter |
Inspection Report
Complaint Investigation
Census: 184
Capacity: 190
Deficiencies: 8
Jun 11, 2025
Visit Reason
The Department completed a full inspection and complaint investigation of Maplewood Gardens Assisted Living Facility on 06/11/2025, referencing complaint number 180428.
Findings
The facility was found to have multiple deficiencies including failure to ensure resident rights and dignity, unsafe medication administration, inadequate communication systems, lack of nutritious snacks for non-diabetic residents, unsanitary kitchen conditions, incomplete tuberculosis testing for staff, and incomplete staff training and certification.
Complaint Details
The complaint investigation referenced complaint number 180428 and included an unannounced on-site full inspection conducted over multiple days in June 2025.
Deficiencies (8)
| Description |
|---|
| Failure to ensure residents were treated with dignity and respect, resulting in residents fearing eviction, feeling unsafe due to lack of call pendants, and privacy violations from unannounced room entries. |
| Failure to ensure a safe medication assistance system, resulting in unsafe self-administration, unmanaged blood sugars, missed medications, and health risks for residents. |
| Failure to provide a communication system in corridors of all resident buildings, placing residents at risk due to inability to summon staff in emergencies. |
| Failure to provide nutritious snacks to non-diabetic residents, resulting in residents having to purchase their own snacks and risk of malnourishment. |
| Failure to update service agreements when residents' conditions changed, risking lack of current information for staff and residents. |
| Failure to maintain sanitary conditions in the kitchen, including buildup of food debris, grease, dust, and lack of documented cleaning schedules. |
| Failure to ensure staff received required two-step tuberculosis skin testing within required timeframes, placing residents at risk of tuberculosis exposure. |
| Failure to ensure specialty training for dementia, mental illness, and developmental disabilities, continuing education, and home-care aide certification for staff, risking care from untrained personnel. |
Report Facts
Residents sampled for review: 22
Residents without call pendants: 78
Residents affected by dignity and rights deficiency: 8
Residents affected by medication deficiency: 3
Residents affected by snack deficiency: 4
Staff sampled for tuberculosis testing: 5
Staff sampled for training and certification: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Carla Rose | NCI Community Licensor | Department staff who inspected the facility. |
| Tethra Wales | Assisted Living Facility Licensor | Department staff who inspected the facility. |
| Jennifer Lee | Assisted Living Facility Licensor | Department staff who inspected the facility. |
| Brian Zbylski | ALF Licensor | Department staff who inspected the facility. |
| Staff F | Director of Nursing Services | Named in multiple findings including medication errors, resident rights violations, and medication removal. |
| Staff I | Executive Director | Named in findings related to resident rights and communication system deficiencies. |
| Staff H | Lead Housekeeper | Named in findings related to unpermitted room entries and resident belongings. |
| Staff L | Maintenance Manager | Named in findings related to unpermitted room entries. |
| Staff A | Caregiver | Named in findings related to tuberculosis testing and home-care aide certification. |
| Staff B | Medical Technician | Named in findings related to tuberculosis testing and specialty training. |
| Staff C | Medical Technician | Named in findings related to tuberculosis testing, specialty training, and continuing education. |
| Staff E | Medical Technician | Named in findings related to continuing education. |
| Staff J | Dietary Director | Named in findings related to snack availability and kitchen sanitation. |
| Staff K | Server | Named in findings related to snack availability. |
| Staff M | Cook | Named in findings related to kitchen cleaning schedules. |
Inspection Report
Follow-Up
Deficiencies: 1
Dec 30, 2024
Visit Reason
The Department completed a follow-up inspection of Maplewood Gardens Assisted Living Facility to verify correction of previously cited deficiencies related to medication availability and licensing compliance.
Findings
The follow-up inspection on 12/30/2024 found no deficiencies, indicating that the facility met Assisted Living Facility licensing requirements. The prior deficiencies related to failure to obtain prescribed medications in a timely manner were corrected.
Complaint Details
The complaint investigation conducted from 08/15/2024 through 08/23/2024 found that medications were not being administered as prescribed, specifically failure to obtain prescribed medications timely for Resident 1 and Resident 2. The complaint was substantiated with a citation issued under WAC 388-78A-2240 Nonavailability of medications.
Deficiencies (1)
| Description |
|---|
| Failure to obtain prescribed medications in a timely manner for residents, resulting in increased risk for unmanaged symptoms and decreased quality of life. |
Report Facts
Total residents: 184
Resident sample size: 2
Closed records sample size: 1
Deficiency duration: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amy Wright | NCI Complain Investigator | Department staff who conducted the complaint investigation and follow-up inspection |
| Staff A | Executive Director | Interviewed regarding medication delivery issues causing Resident 1 to go without trazodone |
| Staff B | Director of Nursing Services | Requested refill order for Resident 1's trazodone and communicated with pharmacy |
| Jessica Salquist | Field Manager | Signed the follow-up inspection letter confirming no deficiencies |
Inspection Report
Enforcement
Deficiencies: 1
Oct 25, 2024
Visit Reason
The Department of Social and Health Services completed a follow-up visit to Maplewood Gardens Assisted Living to address previously cited deficiencies and enforce compliance, resulting in the imposition of a civil fine.
Findings
The licensee failed to obtain prescribed medications in a timely manner for two residents, resulting in residents not receiving medications as prescribed and placing them at increased risk. This deficiency was previously cited and remains uncorrected.
Deficiencies (1)
| Description |
|---|
| Failure to obtain prescribed medications in a timely manner for two residents |
Report Facts
Civil fine amount: 500
Number of residents affected: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Hauser | Compliance Specialist | Signed the enforcement letter |
| Stephanie Jenks | Field Manager | Contact person for plan of correction and inquiries |
Inspection Report
Life Safety
Deficiencies: 0
Mar 27, 2024
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the facility on 03/27/2024 following an administrative complaint regarding a sprinkler burst caused by a fire sprinkler contractor shutting off the wrong water zone.
Findings
The sprinkler pipe burst was caused by incorrect water zone shut off during maintenance. The pipe has been fixed and the sprinkler system is back online. No violations were found during the inspection.
Complaint Details
Complaint #120951 regarding a sprinkler burst caused by a fire sprinkler contractor shutting off the wrong water zone. The pipe was fixed and the sprinkler system restored. No violations were found.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara McMullen | Deputy State Fire Marshal | Signed the inspection report |
| Andy Downing | Owner or Authorized Representative | Signed the inspection report |
Inspection Report
Complaint Investigation
Deficiencies: 1
Feb 7, 2024
Visit Reason
The Department of Social and Health Services completed a complaint investigation at Maplewood Gardens Assisted Living on February 7, 2024, due to concerns about medication administration.
Findings
The licensee failed to ensure a new medication was processed and administered as prescribed for one resident, resulting in the resident not receiving their medication for an extended period and placing the resident at risk of health complications. This was a recurring deficiency previously cited in 2023 and 2022.
Complaint Details
The visit was complaint-related and substantiated, resulting in a civil fine of $800.00 for medication service violations.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a new medication was processed and administered as prescribed for one resident. |
Report Facts
Civil fine amount: 800
Previous citation dates: August 7, 2023 and July 28, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Jenks | Field Manager | Contact person for plan of correction and appeals |
| Matt Hauser | Compliance Specialist | Signed the imposition of civil fine letter |
Inspection Report
Complaint Investigation
Census: 182
Deficiencies: 1
Jan 12, 2024
Visit Reason
The investigation was conducted due to a complaint alleging a medication error at Maplewood Gardens Assisted Living Facility.
Findings
The investigation found that the facility failed to ensure a resident received their medication for an extended period, violating medication policies. This failure placed the resident at risk of health complications and was cited as a failed provider practice.
Complaint Details
Complaint related to medication error. The complaint was substantiated with a failed provider practice identified and citation written.
Deficiencies (1)
| Description |
|---|
| Facility failed to ensure a new medication order was processed and administered as prescribed for one resident, resulting in the resident not receiving medication for an extended period. |
Report Facts
Total residents: 182
Resident sample size: 6
Closed records sample size: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Raul Gatchalian | Community Complaint Investigator | Investigator who conducted the complaint investigation |
| Stephanie Jenks | Field Manager | Signed follow-up inspection letter |
| Staff A | Director of Nursing | Interviewed regarding medication administration and missing order |
Inspection Report
Complaint Investigation
Census: 190
Deficiencies: 1
Aug 4, 2023
Visit Reason
The investigation was conducted due to complaints alleging medication omissions, facility taking medications away from residents, lack of assistance to arrange appointments, and grievances about difficulty reaching staff by phone.
Findings
The investigation found a failed facility practice related to medication services where medication aides did not provide medications as ordered for two residents, placing them at risk. Other allegations regarding medication removal, appointment assistance, and staff accessibility were not substantiated.
Complaint Details
The complaint investigation involved allegations of medication omissions, medication removal by staff, lack of assistance with appointments, and difficulty reaching staff by phone. The medication omission allegation was substantiated with a failed provider practice identified and citation written. Other allegations were not substantiated.
Deficiencies (1)
| Description |
|---|
| Medication aides did not give two sample residents' medications as ordered, violating medication services regulations. |
Report Facts
Total residents: 190
Resident sample size: 3
Medication omissions: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sylvia Shauvin | Complaint Investigator | Conducted the on-site complaint investigation |
| Stephanie Jenks | Field Manager | Signed the follow-up inspection letter |
Inspection Report
Life Safety
Deficiencies: 13
Nov 4, 2022
Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at Maplewood Gardens Assisted Living facility on 11/04/2022.
Findings
The inspection found multiple fire safety code compliance issues including storage of combustible materials, ceiling clearance obstructions, improper use of multiplug adapters, and issues with emergency lighting and fire drills. Some violations were corrected during the inspection, while others require follow-up.
Deficiencies (13)
| Description |
|---|
| Storage of combustible materials in buildings shall be orderly and stacks shall be stable. |
| Storage shall be maintained 2 feet or more below the ceiling in nonsprinklered areas or 18 inches below sprinkler heads in sprinklered areas. |
| Combustible material shall not be stored in boiler rooms, mechanical rooms, electrical equipment rooms or fire command centers. |
| Multiplug adapters such as cube adapters or unfused plug strips not complying with NFPA 70 are prohibited. |
| Relocatable power taps shall be directly connected to a permanently installed receptacle. |
| Extension cords shall not be a substitute for permanent wiring and must be listed and labeled. |
| Records for inspections and cleanings must be maintained and completed after each inspection or cleaning. |
| Opening protectives in fire-resistance-rated assemblies and smoke barriers shall be inspected and maintained in accordance with NFPA 80 and NFPA 105. |
| Dampers protecting ducts and air transfer openings shall be inspected and maintained; facility does not have fire dampers. |
| Automatic fire-extinguishing system for commercial cooking systems shall be properly installed and maintained; system found out of alignment with nozzles. |
| Emergency lighting equipment shall be tested monthly for at least 30 seconds and annually for 90 minutes; documentation for annual power test not provided. |
| Compressed gas containers, cylinders and tanks shall be secured to prevent falling; oxygen cylinders in multiple rooms were not secured and excessive compressed gas found in room 277. |
| At least twelve planned and unannounced fire drills shall be held every year; facility missed some required fire drills in 2021 and 2022. |
Report Facts
Next inspection scheduled: Nov 30, 2023
Next inspection scheduled: Oct 16, 2022
Fire drills required: 12
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara McMullen | Deputy State Fire Marshal | Signed the inspection report and is the official conducting the inspection. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 3, 2022
Visit Reason
The inspection was conducted to investigate complaint #54628 regarding oxygen tanks stored near a gas dryer at Maplewood Gardens Assisted Living Facility.
Findings
The investigation found no oxygen stored in the 2nd floor laundry room and confirmed that laundry appliances were electrical, not fuel burning. Oxygen canisters were stored properly in the designated oxygen storage room. No violations were observed, but staff training on oxygen storage was recommended.
Complaint Details
Complaint #54628 alleged oxygen tanks stored near a gas dryer. The complaint was investigated and found to be unsubstantiated with no violations observed.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Barbara McMullen | Deputy State Fire Marshal | Conducted the inspection and investigation related to complaint #54628. |
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