The most recent inspection on May 29, 2024, identified deficiencies related to violations of Connecticut statutes and regulations during a complaint investigation and re-licensure review. Earlier inspections showed a mixed pattern, with some complaint investigations substantiating violations and others finding no issues, while renewal inspections in 2022 were clean. The main themes of deficiencies involved regulatory compliance issues, including documentation and clinical record-keeping. Complaint investigations were substantiated at times, including concerns about clinical orders and family notification, but enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history shows ongoing challenges with compliance, with no clear trend of improvement or worsening over time.
Deficiencies (last 6 years)
Deficiencies (over 6 years)0.7 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
88% better than Connecticut average
Connecticut average: 5.6 deficiencies/year
Deficiencies per year
43210
2016
2017
2018
2022
2023
2024
Census
Latest occupancy rate93% occupied
Based on a February 2023 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
The inspection was conducted as a complaint investigation related to Complaint #38793 and included a licensing inspection and renewal review.
Findings
Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified during the inspection. A violation letter dated 7/1/24 was attached. The re-licensure survey included a tour and review of government authority minutes, quality assurance meeting minutes, personnel folders, and clinical record reviews.
Complaint Details
Inspection was triggered by Complaint #38793. Violations were substantiated as indicated by the attached violation letter dated 7/1/24.
The inspection was conducted as a renewal licensing inspection and included a complaint investigation (Complaint Investigation #23078).
Findings
Violations of the General Statutes of Connecticut and/or regulations were identified at the time of this inspection, as indicated by the attached violation letter.
Complaint Details
Complaint Investigation #23078 was part of this inspection; substantiation status is not stated.
The inspection was conducted as a complaint investigation based on Complaint Investigation #20921 and #21416, involving unannounced visits on October 3, 4, and 5, 2017 to Masonicare At Ashlar Village / Pond Ridge.
Findings
The investigation found that for one client requiring oxygen therapy, the agency failed to ensure a physician's order for the oxygen therapy was obtained. Specific deficiencies included lack of physician orders for oxygen and humidification equipment and incomplete documentation in the client's medical record.
Complaint Details
Complaint Investigation #20921 and #21416. Violations were identified and substantiated as noted in the attached violation letter dated 2018-07-23.
Deficiencies (1)
Description
Failure to ensure the physician ordered the oxygen therapy for Client #4 who required oxygen therapy.
Report Facts
Census: 122
Employees Mentioned
Name
Title
Context
Elizabeth Brown
Supervisor of Assisted Living Services Agency
Personnel contacted during inspection
Loan Nguyen
Supervising Nurse Consultant
Report submitted by and referenced in violation letter
Unannounced visits were made on May 23 and 24, 2016 for the purpose of conducting an investigation and a licensing renewal survey at Masonicare At Ashlar Village / Pond Ridge Assisted Living.
Findings
The inspection identified violations related to failure to notify family of clinical changes, inadequate updating of client service programs, and failure to maintain client safety in a memory impaired secured unit. Three violations were noted and a plan of correction was requested.
Complaint Details
Complaint #18711 triggered the investigation. The complaint was substantiated as violations were identified during the inspection.
Deficiencies (3)
Description
Nursing staff failed to notify a family member or significant other of a change in Client #1's condition in a timely manner.
Client service program was not updated to reflect new goals and interventions related to oral hygiene.
Assisted living agency failed to maintain the safety of a client who was a fall risk and experienced multiple falls.
Report Facts
Number of violations noted: 3Census: 35Licensed Capacity: 41
Employees Mentioned
Name
Title
Context
Loan Nguyen
Supervising Nurse Consultant
Signed the violation letter and approval for issuance of license.
Jason Rieger
Assistant Administrator / Assisted Living
Named in the Plan of Correction document.
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