Inspection Reports for Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY, 13662

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Inspection Report Summary

The most recent inspection on August 15, 2025, identified multiple deficiencies across health and life safety areas including bedrails, behavioral health services, food procurement, infection control, resident rights, and various safety systems. Earlier inspections showed a pattern of isolated deficiencies related to quality of care, nutrition and hydration, and repeated issues with Covid-19 reporting to the national health safety network. Complaint investigations were mostly unsubstantiated or involved deficiencies that were corrected within specified timeframes, and no fines or enforcement actions were listed in the available reports. The main themes of deficiencies have involved infection control, resident care, and safety system maintenance. The inspection history indicates ongoing challenges with compliance in several areas, with no clear pattern of overall improvement or worsening.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 13.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

169% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

36 27 18 9 0
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 33 Date: Aug 15, 2025

Visit Reason
Complaint Survey with multiple standard health and life safety code citations including bedrails, behavioral health services, food procurement, infection control, resident rights, and various life safety code issues.

Findings
Complaint Survey with multiple standard health and life safety code citations including bedrails, behavioral health services, food procurement, infection control, resident rights, and various life safety code issues.

Deficiencies (33)
Bedrails
Behavioral health services
Criminal history record check process
Food procurement,store/prepare/serve-sanitary
Free of accident hazards/supervision/devices
Grievances
Infection control
Infection prevention & control
Menus meet resident nds/prep in adv/followed
Nutritive value/appear, palatable/prefer temp
Resident rights/exercise of rights
Right to be informed/make treatment decisions
Right to forms of communication w/ privacy
Safe/clean/comfortable/homelike environment
Sufficient dietary support personnel
Use of outside resources
Cooking facilities
Develop ep plan, review and update annually
Doors with self-closing devices
Electrical equipment - power cords and extens
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Elevators
Fire alarm system - testing and maintenance
Fire drills
Hazardous areas - enclosure
Horizontal sliding doors
Maintenance, inspection & testing - doors
Means of egress - general
Sprinkler system - maintenance and testing
Stairways and smokeproof enclosures
Subsistence needs for staff and patients
Utilities - gas and electric

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Nov 19, 2024

Visit Reason
Complaint Survey with isolated quality of care deficiency corrected by December 30, 2024.

Findings
Complaint Survey with isolated quality of care deficiency corrected by December 30, 2024.

Deficiencies (1)
Quality of care

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 12, 2024

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 6, 2024

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 30, 2024

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Jan 29, 2024

Visit Reason
Complaint Survey with isolated deficiencies including nutrition/hydration status maintenance corrected by March 25, 2024.

Findings
Complaint Survey with isolated deficiencies including nutrition/hydration status maintenance corrected by March 25, 2024.

Deficiencies (1)
Nutrition/hydration status maintenance

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 8, 2024

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 2, 2024

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 26, 2023

Visit Reason
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Findings
Covid-19 Survey with widespread reporting deficiencies to national health safety network.

Deficiencies (1)
Reporting - national health safety network

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