Inspection Report Summary
The most recent inspection on May 28, 2025, identified deficiencies related to tenant care and safety, including failure to provide appropriate care for a tenant who died unexpectedly and inadequate management of inappropriate tenant behavior. Earlier inspections showed a pattern of deficiencies involving service plan updates, safety measures such as door alarms, and staff training, particularly in dementia-specific care. Complaint investigations were mostly unsubstantiated except for the most recent one, which substantiated issues with care and supervision. Enforcement actions included past fines of $2,500 and $10,000 with conditional operation certificates in earlier years, but no enforcement actions were listed in the most recent reports. The facility’s inspection history shows ongoing challenges with care planning and safety protocols, with some improvements in complaint outcomes but persistent areas needing attention.
Deficiencies (last 14 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a May 2025 inspection.
Census over time
| Description |
|---|
| Failure to provide appropriate care and treatment for Tenant C1, who died unexpectedly after a fall and medication error without timely recognition of stroke symptoms. |
| Failure to adequately address and manage inappropriate sexual behavior by Tenant #7, including delayed updates to service plans and insufficient supervision. |
| Name | Title | Context |
|---|---|---|
| Staff A | Documented medication error and symptoms of Tenant C1; involved in care on 11/16/24. | |
| Staff B | Reported observations of Tenant C1's weakness and inappropriate sexual behavior of Tenant #7. | |
| Staff D | Reported observations of Tenant C1's condition and notified RN. | |
| Staff E | Reported witnessing inappropriate sexual behavior by Tenant #7. | |
| Staff F | Reported witnessing inappropriate sexual behavior by Tenant #7. | |
| Registered Nurse | RN | Responded to medication error, assessed Tenant C1, confirmed death, and communicated with PCP and medical examiner. |
| Primary Care Provider | PCP | Notified post-mortem about Tenant C1's symptoms; indicated earlier notification could have changed care. |
| Linn County Medical Examiner | Medical Examiner | Assessed Tenant C1 post-mortem and determined cause of death. |
| Executive Director | ED | Confirmed staff delegation and knowledge of incidents; submitted Plan of Correction. |
| Licensed Practical Nurse | LPN | Provided information on service plan updates and staff instructions regarding Tenant #7. |
| Description |
|---|
| An operating alarm system was not connected to each exit door in the dementia-specific program, violating Life Safety - Emergency Policies / Structure requirements. |
| Name | Title | Context |
|---|---|---|
| Bella Curtis | Executive Director | Named in the Plan of Correction submission and interview during investigation |
| Assistant Director of Nursing | Assessed Tenant #3 during the investigation |
| Description |
|---|
| Failure to follow established policies and procedures related to door alarms and nurse notification, leading to Tenant #1's elopement and inadequate nurse notification for Tenant C1. |
| Failure to update service plans timely when tenant needs changed for Tenant #1 and Tenant C1. |
| Failure to obtain signed service plans for Tenant C1. |
| Name | Title | Context |
|---|---|---|
| Staff A | Named in the finding related to failure to respond appropriately to door alarms and elopement of Tenant #1 | |
| Staff B | Named in the finding related to failure to respond appropriately to door alarms during Tenant #1's elopement | |
| Staff C1 | Discharged tenant involved in attempted self-harm incident | |
| Staff D | Named in the finding related to failure to notify nurse of Tenant C1's behavior and oxygen saturation changes | |
| Executive Director | Provided statements and confirmed findings related to incidents and service plans |
| Description |
|---|
| Incident reports were not signed by the staff who completed the reports. |
| Program failed to follow its policy and procedure related to completion of incident reports for 4 of 5 tenants reviewed. |
| Failed to complete nurse delegated training for 2 of 6 staff within 60 days of employment. |
| Failed to ensure background checks were valid within 30 days for 1 of 6 staff reviewed. |
| Failed to update service plans as needed to reflect current needs of 4 of 4 tenants reviewed. |
| Name | Title | Context |
|---|---|---|
| Staff C | Did not receive nurse delegated training within 60 days of employment | |
| Staff D | Did not receive nurse delegated training within 60 days of employment | |
| Staff A | Background check was not valid within 30 days of hire date | |
| Staff F | Interviewed regarding tenants' sexual relationship and behaviors | |
| Staff E | Interviewed regarding tenant behaviors and incidents | |
| Staff G | Completed witness statement for incident involving Tenant #5 | |
| Staff H | Completed incident report for Tenant #5 | |
| Nurse Consultant | Interviewed regarding incident report forms and staff training |
| Description |
|---|
| Service plans were not individualized and did not reflect the identified needs of 4 of 5 tenants reviewed, including failure to reflect assistance with medications, treatments, and physical therapy discontinuation. |
| Dementia-specific education for personnel was not met as 4 of 8 staff reviewed did not receive a minimum of eight hours of dementia-specific education and training within 30 days of employment. |
| Name | Title | Context |
|---|---|---|
| Tracy Sherzer | Executive Director | Signed the Plan of Correction letter dated March 27, 2020 |
| Director of Nursing | Mentioned in relation to discontinuation of physical therapy services and re-education on service plans | |
| Assistant Director of Nursing | Mentioned in relation to re-education on service plans |
| Description |
|---|
| Failure to discharge a tenant who exceeded the level of care due to physical aggression and safety concerns for staff. |
| Description |
|---|
| Program failed to provide services, care, and treatment that were adequate and appropriate for 2 of 6 tenants reviewed. |
| Program failed to provide services in accordance with training regarding pull cord response and resetting for 2 of 5 tenants reviewed. |
| Program failed to administer medications and treatments as prescribed for 5 of 6 tenants reviewed. |
| Program failed to complete evaluations as needed with significant change for 6 of 6 tenants reviewed. |
| Program failed to update service plans within 30 days and as needed with significant change for 6 of 6 tenants reviewed. |
| Name | Title | Context |
|---|---|---|
| Tiffany Bunting | Community Director | Signed the Plan of Correction letter describing corrective actions |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Conducted the monitoring visit |
| Name | Title | Context |
|---|---|---|
| Travis Senters | Director | Named as Director of Meadowview Memory Care Village and involved in investigation |
| Stephanie Cummins | MA | Monitor for the complaint investigation |
| Margaret Kaltefleiter | RN MS | Monitor for the complaint investigation |
| Description |
|---|
| Program notification to the department was not made within 24 hours when a tenant eloped from the program. |
| Name | Title | Context |
|---|---|---|
| Margaret Kaltefleiter | RN MS | Monitor conducting the evaluation |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Conducted the on-site monitoring visit |
| Staff Member #1 | Interviewed staff who found the tenant and provided care during the incident | |
| Staff Member #2 | Licensed Practical Nurse | Interviewed nurse who completed narrative notes and followed up with hospital |
| Name | Title | Context |
|---|---|---|
| Joyce Kix | RN | Monitor who made observations during the complaint investigation |
| Maribeth Freland | RN | Monitor who made observations during the complaint investigation |
| Name | Title | Context |
|---|---|---|
| Joyce Kix | RN | Monitor conducting the investigation |
| Description | Severity |
|---|---|
| The service plan did not include the required 15 minute safety checks for Tenant #2. | Regulatory Insufficiency |
| The service plan for Tenant #1 did not include the two hour safety checks at the time of the fall. | Regulatory Insufficiency |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Conducted the incident investigation and monitoring evaluation |
| Chris Nothaft | Certification Coordinator – Eastern Iowa | Signed the final recertification monitoring evaluation and incident investigation report |
| Description |
|---|
| The program did not assess and document the health status of each tenant, make recommendations and referrals as appropriate, and monitor progress on previous recommendations if there are changes in health status. |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Named as monitor for the complaint investigation |
| Description |
|---|
| The program did not adequately complete the dementia-specific education for program personnel. |
| Name | Title | Context |
|---|---|---|
| Michael Streepy | RN | Monitor for the complaint investigation |
| Description |
|---|
| During the May 8 and 9, 2008 revisit, the program received a regulatory insufficiency for not updating the tenant’s service plan with a change of condition. |
| During the May 8 and 9, 2008 revisit, the program received a regulatory insufficiency for not consistently following their plan of correction in regards to service plans, which were not individualized and did not indicate tenant needs and requests. |
| Name | Title | Context |
|---|---|---|
| Mark Thomsen | Administrator | Named as facility administrator in relation to the complaint investigation |
| Ann Martin | Bureau Chief | Signed the final complaint investigation revisit report |
| Description |
|---|
| Regulatory insufficiency related to not completing functional, cognitive and health evaluations for certain tenants. |
| Regulatory insufficiency related to not excluding a tenant requiring a higher level of care. |
| Regulatory insufficiency related to not completing or signing service plans for tenants. |
| Regulatory insufficiency related to not developing a service plan by a health care professional in consultation with tenant and representatives. |
| Regulatory insufficiency related to not following an acceptable medication protocol for multiple tenants. |
| Regulatory insufficiency related to not having written documentation showing signature, date and time of physician orders for certain tenants. |
| Regulatory insufficiency related to not implementing the Plan of Correction submitted. |
| Regulatory insufficiency related to not updating the tenant’s service plan with a change in condition. |
| Name | Title | Context |
|---|---|---|
| Hal Chase | RN BSN MPH | Monitor during the complaint investigation. |
| Lincoln Newsom | RN | Monitor during the complaint investigation. |
| Ann Martin | Bureau Chief, Adult Services Bureau | Author of the sanction and penalty letter. |
| Description |
|---|
| Failure to complete functional, cognitive, and health evaluations when a change in condition existed for multiple tenants. |
| Failure to exclude tenants who no longer qualify for the level of care the program provides. |
| Failure to develop and update individualized service plans for tenants as required. |
| Medication and treatment documentation indicated medications and treatments were not charted as given; staff did not document refusals or reasons. |
| Failure to consistently follow an acceptable medication protocol. |
| Failure to ensure physician orders and treatments were consistently signed, dated, and timed. |
| Staffing issues including allegations of insufficient staff to meet tenant needs and improper placement of Certified Nursing Assistants in charge of shifts. |
| Failure to make routine rounds on tenants with impaired memory and failure to provide requested water to a tenant with a urinary tract infection. |
| Failure to have sufficiently trained staff available at all times to meet tenant needs. |
| Failure to follow written emergency policies and procedures related to life safety and elopement risk. |
| Failure to conduct applicable employee record checks prior to employment. |
| Failure to establish standards that allow flexibility in design promoting social model of service delivery. |
| Failure to implement the Plan of Correction related to evaluation of tenants, service plan updates, and obtaining signatures. |
| Name | Title | Context |
|---|---|---|
| Hal L. Chase | RN BSN MPH | Monitor for the investigation |
| Lincoln Newsom | RN | Monitor for the investigation |
| Ann Martin | Bureau Chief, Adult Services Bureau | Author of the sanction and penalty letter |
| Mark Thomsen | Administrator | Facility administrator named in report |
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