Inspection Reports for Medicalodges Arkansas City
203 E. OSAGE AVENUE, KS, 67005-1255
Back to Facility ProfileInspection Report Summary
The most recent inspection on August 13, 2025, identified deficiencies related to staff verbal abuse toward a resident and failure to report the incident promptly, with corrective actions including termination of the involved staff member. Prior inspections showed a pattern of deficiencies involving resident safety, abuse prevention, care planning, infection control, and environmental sanitation, with several substantiated complaints of resident-to-resident and staff-to-resident abuse. Earlier reports also cited issues with wound care neglect leading to hospitalization, medication management, dietary sanitation, and failure to prevent elopement, though many of these deficiencies were addressed through plans of correction and subsequent revisits found compliance. Enforcement actions included staff suspensions and terminations, notification of law enforcement in abuse cases, and immediate jeopardy findings related to wound care neglect; fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with abuse prevention and care quality, with some improvements noted after corrective actions but recurring issues in abuse reporting and resident safety remain.
Deficiencies (last 13 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a August 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failure to ensure Resident 1 remained free from staff-to-resident verbal abuse by CNA M who taunted the resident about her eyebrows and wrinkles. | Level D |
| Failure to report an incident of verbal abuse immediately to the Administrator as required. | Level D |
| Name | Title | Context |
|---|---|---|
| CNA M | Certified Nurse Aide | Named in verbal abuse finding for taunting Resident 1. |
| Administrative Staff A | Administrator who suspended CNA M and conducted investigation. | |
| CNA O | Certified Nurse Aide | Witness who reported CNA M's verbal abuse and attempted to intervene. |
| CNA P | Certified Nurse Aide | Witness who described the incident and confirmed attendance at abuse training. |
| CNA N | Certified Nurse Aide | Witness who observed CNA M's behavior and notified Administrative Staff A. |
| Administrative Staff D | Staff member who could not recall being notified of the incident. |
| Description | Severity |
|---|---|
| Safe/Clean/Comfortable/Homelike Environment | E |
| Free from Abuse and Neglect | G |
| Accuracy of Assessments | D |
| Develop/Implement Comprehensive Care Plan | D |
| Care Plan Timing and Revision | D |
| Free of Accident Hazards/Supervision/Devices | D |
| Bowel/Bladder Incontinence, Catheter, UTI | D |
| Name | Title | Context |
|---|---|---|
| Myoshia Knox | Executive Director | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to maintain a safe, clean, and homelike environment in resident halls and supply storage rooms. | E |
| Failure to ensure residents remained free from resident-to-resident sexual abuse. | G |
| Failure to complete accurate Minimum Data Set (MDS) assessments regarding antidepressant medication. | D |
| Failure to develop and implement comprehensive care plans including Black Box Warnings and interventions for weight loss. | D |
| Failure to implement appropriate interventions following falls and failure to utilize foot pedals for wheelchair residents. | D |
| Failure to provide adequate care and services to prevent urinary tract infections (UTI) and monitor signs and symptoms. | D |
| Failure to maintain acceptable nutritional status and implement dietary interventions for weight loss. | D |
| Failure to complete annual nurse aide performance reviews at least once every 12 months. | E |
| Failure to implement effective behavioral health interventions for resident with inappropriate behaviors. | D |
| Failure to prepare and serve food under sanitary conditions, including dirty equipment, unsanitizable cutting boards, uncovered food, and food debris. | F |
| Failure to establish and maintain an effective infection prevention and control program, including inadequate laundry handling and storage practices. | F |
| Failure to provide a safe, functional, sanitary, and comfortable environment including peeling paint, broken light fixtures, and flaking paint in laundry areas. | C |
| Name | Title | Context |
|---|---|---|
| Administrative Staff A | Notified about resident-to-resident sexual abuse incident and involved in intervention decisions. | |
| Administrative Staff B | Received report of sexual abuse from Resident 9 and notified appropriate staff. | |
| Licensed Nurse G | Involved in reporting and managing sexual abuse incident and resident care. | |
| Consultant Staff II | Psychiatric Nurse Practitioner | Provided psychiatric care and medication management for Resident 1. |
| Certified Nurse Aide M | CNA | Lacked annual performance review. |
| Certified Nurse Aide R | CNA | Reported on fall interventions and resident mobility. |
| Certified Nurse Aide S | CNA | Assisted Resident 3 with meals and reported on dietary issues. |
| Certified Medication Aide T | CMA | Reported on resident behaviors and dietary intake. |
| Dietary Staff CC | Reported on dietary orders and fortified foods. | |
| Housekeeping U | Reported on laundry and housekeeping deficiencies. | |
| Maintenance V | Reported on housekeeping and laundry area conditions. |
| Description | Severity |
|---|---|
| Failure to ensure residents remained free from sexual and physical resident-to-resident abuse. | G |
| Failure to report allegations of resident-to-resident abuse to the Licensed Nursing Home Administrator, State Agency, and Law Enforcement as appropriate. | K |
| Failure to immediately implement protective measures to prevent further potential abuse and failure to conduct thorough investigations of alleged abuse incidents. | K |
| Name | Title | Context |
|---|---|---|
| LN I | Licensed Nurse | Documented incidents of abuse and received disciplinary action for failure to report incident on 03/10/25 |
| LN F | Licensed Nurse | Documented incidents of abuse and received disciplinary action for failure to report incident on 03/30/25 until 04/02/25 |
| Administrative Staff A | Facility staff who provided interviews regarding abuse incidents and reporting failures | |
| Administrative Nurse C | Facility nurse who provided interviews regarding abuse incidents and reporting failures | |
| Social Services Designee M | Documented observations and referral for Resident 1 transfer | |
| CNA H | Certified Nurse Aide | Reported observations of Resident 1's behavior and staff interventions |
| CNA J | Certified Nurse Aide | Reported staff interventions to protect residents from Resident 1 |
| Administrative Staff L | Received Immediate Jeopardy notification |
| Description |
|---|
| Failure to provide adequate supervision and reporting of abuse, neglect, and exploitation. |
| Name | Title | Context |
|---|---|---|
| Jennifer Hess | Staff Member | Received disciplinary action for failure to report abuse resulting in self-termination |
| Linda Boswell | Staff Member | Received verbal disciplinary action for failure to report abuse resulting in self-termination |
| Description |
|---|
| Discharge and transfer process including providing Transfer/Discharge letter and Ombudsman notification |
| Providing a copy of the facility bed hold policy to resident or responsible party on discharge/transfer |
| Completion of BIMS assessments for residents |
| Updating care plans timely to reflect treatments such as daily wraps to legs |
| Completion of scheduled treatment orders and care plan updates |
| Completion of MRR and pharmacy recommendations timely |
| Completion of DISCUS assessments for residents on psychotropic medications |
| Medication storage including ensuring medication carts are locked when not in direct sight of licensed staff |
| Dietary staff education on food sanitation, hand washing, glove use, cleaning techniques, and proper food storage |
| Staff education on reporting RN hours appropriately and timely |
| In-service on infection control techniques and weekly audits of infection control practices |
| Name | Title | Context |
|---|---|---|
| Myoshiaknox | Administrator | Submitted the Plan of Correction to KDADS |
| Description | Severity |
|---|---|
| Failed to notify the Office of the State Long-Term Care Ombudsman of resident transfer reasons. | SS=D |
| Failed to provide written notice of bed hold policy to resident and/or representative at time of hospital transfer. | SS=D |
| Failed to accurately assess and document cognitive status via BIMS score on MDS for multiple residents. | SS=E |
| Failed to develop a comprehensive care plan for resident related to physician-ordered bilateral leg wraps. | SS=D |
| Failed to provide treatment and care in accordance with professional standards by not applying physician-ordered leg wraps for edema. | SS=D |
| Failed to ensure certified nurse aide received required 12 hours of annual training. | SS=D |
| Failed to have attending physician document review and response to pharmacist medication regimen irregularities for multiple residents. | SS=E |
| Failed to appropriately monitor side effects of psychotropic medications including lack of required AIMS or DISCUS assessments. | SS=D |
| Failed to secure medication carts by leaving them unlocked when unattended and not in direct line of sight. | SS=F |
| Failed to provide sanitary food preparation and storage including unclean cutting boards, uncovered plates with debris, expired foods, unsealed containers, lack of hair restraints, and uncovered outside trash dumpster. | SS=F |
| Failed to electronically submit complete and accurate direct care staffing information to CMS, inaccurately reporting licensed nurse coverage on 27 dates. | SS=F |
| Failed to ensure clean, sanitary techniques related to proper glove usage and hand hygiene during incontinent care for a resident. | SS=D |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse E | Administrative Nurse | Reported lack of policies, confirmed deficiencies, and provided explanations during interviews |
| Certified Nurse Aide M | CNA | Observed and interviewed regarding resident care and medication wrap application |
| Certified Nurse Aide N | CNA | Observed providing incontinent care with improper glove use |
| Licensed Nurse G | Licensed Nurse | Observed leaving medication cart unlocked and interviewed about medication cart security |
| Consultant Pharmacist GG | Consultant Pharmacist | Reported concerns about facility not following up on medication recommendations |
| Administrative Staff A | Administrative Staff | Interviewed regarding missing medication review documents and PBJ reporting |
| Description | Severity |
|---|---|
| Failure to report allegations of abuse to the State Survey Agency in a timely manner. | SS=D |
| Failure to investigate allegations of abuse thoroughly and prevent further potential abuse. | SS=D |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse D | Administrator/Director of Nursing | Responsible for investigation and reporting of abuse allegations; failed to report and investigate multiple abuse allegations. |
| Certified Medication Aide R | Certified Medication Aide | Named in anonymous complaint for being 'rough' with residents; facility failed to suspend pending investigation. |
| Certified Medication Aide S | Certified Medication Aide | Reported witnessing verbal and physical mistreatment of residents; reported concerns to administration. |
| Certified Nurse Aide M | Certified Nurse Aide | Accused of placing a blanket over Resident 2 and holding him down; involved in verbal abuse incident. |
| Licensed Nurse G | Agency Nurse | Alleged to have applied powder too hard to Resident 9's skin; facility did not investigate or report. |
| Social Service Staff X | Social Service Staff | Received complaints from residents and family members regarding staff mistreatment. |
| Consultant Staff GG | Consultant Staff | Provided information about complaint investigations and facility responses. |
| Certified Nurse Aide P | Certified Nurse Aide | Witnessed and reported concerns about care of Resident 2. |
| Certified Nurse Aide N | Certified Nurse Aide | Reported witnessing rude behavior by CMA S toward Resident 8. |
| Description | Severity |
|---|---|
| F609 Reporting of alleged violations | D |
| F610 Investigate/Prevent/Correct Alleged Violation | D |
| Name | Title | Context |
|---|---|---|
| Myoshia Knox | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to ensure licensed nursing staff assessed a wound on Resident R1's right lateral foot weekly from 12/21/22 to 02/16/23, failed to initiate treatment for a wound identified on 12/26/22 until 01/27/23, failed to complete treatments as ordered, failed to notify the primary care physician when the wound deteriorated, and failed to notify the physician timely with critical radiology results, leading to osteomyelitis and hospitalization. | Level G |
| Failure to review and revise the care plan for Resident R3 for presence of pressure ulcers and interventions after admission with excoriation to coccyx and buttocks which later developed into three pressure areas. | Level D |
| Failure to monitor Resident R2's skin thoroughly and perform treatments as ordered, including failure to ensure physician ordered dressings were in place to pressure areas on coccyx and right buttocks. | Level G |
| Failure to ensure Resident R1 was seen by his primary care physician during admission from 12/16/22 to 06/04/23. | Level D |
| Failure to maintain an effective infection control program including failure to keep linens off the floor, failure to change gloves when moving from dirty to clean surfaces, and failure to perform hand hygiene after glove removal, risking spread of infection for Residents R2 and R3. | Level D |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse D | Administrative Nurse | Named in multiple findings related to wound care failures, failure to notify physician, and infection control |
| Consultant Wound Care Staff HH | Consultant Wound Care Staff | Performed wound assessments and treatments for Resident R1, involved in deficient wound care practices |
| Licensed Nurse J | Licensed Nurse | Provided wound care and described wound care practices for Resident R1 |
| Licensed Nurse G | Licensed Nurse | Provided wound care and described wound care practices for Resident R1 |
| Consultant Nurse II | Consultant Nurse | Commented on facility policy for physician visits |
| Consultant Physician Extender Staff JJ | Consultant Physician Extender | Provided physician visit notes for Resident R2 |
| Certified Nurse Aide M | Certified Nurse Aide | Observed providing care to Resident R2 with infection control deficiencies |
| Certified Nurse Aide N | Certified Nurse Aide | Observed providing care to Resident R2 with infection control deficiencies |
| Administrative Staff A | Administrative Staff | Provided information on physician visit responsibilities and infection control |
| Licensed Nurse I | Licensed Nurse | Described training and observations related to skin assessments |
| Description |
|---|
| Residents with skin integrity impairment were assessed with documentation, physician notified, treatments completed, and supplies made available. |
| Care Plan was revised to reflect skin conditions and treatments. |
| Education on infection control techniques including hand washing and handling of linens. |
| Timely physician visits for residents within required timeframes. |
| Description | Severity |
|---|---|
| Medication administration issues requiring in-service training and audits | D |
| Kitchen sanitation and food storage deficiencies requiring cleaning and staff training | F |
| Freezer malfunction requiring repair and defrosting | F |
| Concrete repair needed for gazebo patio | E |
| Description | Severity |
|---|---|
| Failed to ensure medication error rates were below 5%, with two medication errors observed for one resident during 26 opportunities. | SS=D |
| Failed to provide sanitary food preparation, storage, and serving to prevent the spread of food borne infections, including multiple cleanliness issues in the kitchen. | SS=F |
| Failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition, specifically a reach-in freezer with ice buildup and lack of repair. | SS=F |
| Failed to provide a safe, functional, sanitary, and comfortable environment in the covered gazebo area due to cracked cement flooring creating trip hazards. | SS=E |
| Name | Title | Context |
|---|---|---|
| Certified Medication Aide (CMA) R | Administered incorrect doses of inhaled medications to Resident 9. | |
| Licensed Nurse (LN) G | Notified physician of medication error and expected staff to read MAR and medication labels. | |
| Administrative Nurse D | Expected staff to follow physician orders and read MAR and medication labels before medication administration. | |
| Dietary Staff BB | Participated in kitchen environmental tour and confirmed cleaning schedule but noted short staffing. | |
| Administrative Staff A | Expected dietary staff to follow cleaning schedule and noted residents used gazebo less in colder months. | |
| Maintenance Staff U | Reported residents used gazebo area with staff accompaniment and described cracks in gazebo flooring. |
| Description | Severity |
|---|---|
| Free from Misappropriation/Exploitation related to Xanax medication | D |
| Name | Title | Context |
|---|---|---|
| Shirley Boltz | Contact for Plan of Correction assistance | |
| Lori Hughes | Administrator | Submitted the Plan of Correction |
| Teresa Edwards | Added the Plan of Correction | |
| Janice VanGotten | Modified the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to prevent misappropriation of medications for one resident, specifically a missing discontinued medication card with Xanax. | SS=D |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse D | Licensed Nurse | Named in medication misappropriation finding and suspension following video review |
| Administrative Nurse B | Administrative Nurse | Had the only key to the locked medication cabinet and involved in investigation |
| Licensed Nurse C | Licensed Nurse | Reported inability to find medication card and participated in investigation |
| Licensed Nurse F | Licensed Nurse | Witnessed Licensed Nurse D entering medication room but did not see medication card placement |
| Administrative staff A | Administrative Staff | Involved in counting controlled substances and suspension decision |
| Description | Severity |
|---|---|
| Failed to provide restorative services for three residents to maintain or prevent decline in range of motion ability. | SS=D |
| Failed to implement an appropriate fall intervention for one resident following a fall to prevent further falls. | SS=D |
| Failed to properly perform perineal hygiene for one resident to prevent potential urinary tract infections. | SS=D |
| Failed to require staff to properly wear facial masks and failed to sanitize/replace oxygen tubing that contacted the floor, risking respiratory infections. | SS=F |
| Name | Title | Context |
|---|---|---|
| Administrative Nurse D | Administrative Nurse | Provided statements regarding restorative aide scheduling, fall interventions, peri-care, and mask wearing. |
| Certified Nurse Aide Q | Certified Nurse Aide | Stated restorative exercises were performed by restorative aide and admitted failure to perform peri-care. |
| Certified Nurse Aide MM | Certified Nurse Aide | Stated restorative exercises were done only when restorative aide was scheduled. |
| Certified Nurse Aide N | Certified Nurse Aide | Observed not wearing face mask properly and improperly handled oxygen tubing. |
| Certified Nurse Aide O | Certified Nurse Aide | Observed not wearing face mask properly when opening locked door. |
| Description | Severity |
|---|---|
| Restorative assessment and care plan updates for residents #1, #2, and #3, with education for restorative aides and nurses. | D |
| Review and revision of fall care plan interventions for resident #5 and other affected residents, with staff re-education on fall interventions. | D |
| Ensuring proper perineal hygiene for incontinent residents with staff training and audits. | D |
| Implementation of CMS infection control techniques including mask wearing and oxygen tubing replacement, with staff re-education and audits. | F |
| Description |
|---|
| Deficiency Free Covid-19 Survey |
| Description |
|---|
| Failure in call light monitoring and check-in/check-out system for pagers. |
| Incomplete discharge summaries for discharged residents. |
| Nurse failed to follow standard of practice leading to suspension and termination. |
| Lack of restorative assessment and care plan updates for residents. |
| Inadequate fall intervention care plans and staff education. |
| Medication management issues including lack of justification for continued use and necessary labs/diagnostics. |
| Need for education and monitoring of administrative staff on quality systems and policy review. |
| Name | Title | Context |
|---|---|---|
| Lori Hughes | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Failure to ensure an adequate call light pager system, placing 36 residents in immediate jeopardy without ability to contact staff when needed. | F |
| Failure to complete thorough discharge summaries for residents discharged to hospital or home. | D |
| Failure to adequately assess a resident following a fall resulting in a fractured collarbone. | D |
| Failure to provide adequate restorative services and positioning devices to prevent contractures for a resident with quadriplegia. | D |
| Failure to provide adequate fall prevention measures for a resident with repeated falls and a head laceration requiring sutures. | G |
| Failure to obtain laboratory tests as ordered by physician for a resident, resulting in delayed CBC and CMP tests. | D |
| Failure to ensure psychotropic medications were not administered beyond 14 days without physician documentation of rationale and duration. | D |
| Failure to administer the facility in a manner that effectively and efficiently maintains the highest well-being of residents, including failure to ensure staff carried call light pagers. | F |
| Failure of the governing body to review and approve policies and procedures for all disciplines to ensure appropriate care and services. | F |
| Name | Title | Context |
|---|---|---|
| NN | Certified Nurse Aide | Reported not having a pager for weeks, related to call light pager deficiency |
| OO | Certified Nurse Aide | Reported not having a pager for about a week |
| VV | Certified Nurse Aide | Reported not having a pager for quite a while |
| PP | Certified Nurse Aide | Reported not having a pager since beginning job |
| Certified Nurse Aide | Reported working without a pager at times | |
| RR | Certified Nurse Aide | Reported staff had pagers on day of interview but had gone long without pagers |
| G | Licensed Nurse | Unaware CNAs did not have pagers |
| E | Licensed Nurse | Unaware staff only had one pager |
| D | Administrative Nurse | Unaware staff did not have pagers until discovery during survey |
| A | Administrative Staff | Reported last known availability of pagers and new pagers received 01/23/2020 |
| Description | Severity |
|---|---|
| Facility staff failed to administer tube feedings six times per day as ordered, missing at least 15 of 36 feedings from 12/06/19 through 12/12/19. | SS=G |
| Name | Title | Context |
|---|---|---|
| Certified Nurse Aide (CNA) E | Reported absence of tube feeding items in resident's trash and weighed resident on 12/12/19 | |
| Administrative Nurse B | Received report from CNA E, compared resident weights, and evaluated nurse shifts via video surveillance | |
| Licensed Nurse (LN) C | Documented administration of tube feedings but failed to provide at least three feedings; suspended and terminated | |
| Administrative Staff A | Participated in formula counts, video review, and QAA meetings | |
| Director of Nursing | Completed nursing staff training related to tube feedings and implemented monitoring procedures |
| Description |
|---|
| Deficiencies cited at PNC |
| Deficiencies cited at PNC |
| Description | Severity |
|---|---|
| Residents R1, R3 & R4 care plan fall interventions were not appropriately reflecting interventions related to falls on specified dates. | D |
| Description | Severity |
|---|---|
| Failed to develop appropriate immediate interventions following falls to prevent further falls for three of four residents reviewed. | SS=D |
| Name | Title | Context |
|---|---|---|
| Certified Nurse Aide M | Certified Nurse Aide | Interviewed regarding fall interventions and resident supervision |
| Certified Nurse Aide N | Certified Nurse Aide | Interviewed regarding fall interventions and resident supervision |
| Licensed Nurse G | Licensed Nurse | Interviewed regarding fall interventions and facility procedures |
| Administrative Nurse D | Administrative Nurse | Interviewed regarding fall interventions, root cause analysis, and facility policies |
| Description | Severity |
|---|---|
| Door codes were displayed in locations easily visible to dementia residents, posing a safety risk. | D |
| Description | Severity |
|---|---|
| Facility staff failed to display the door code in a place not easily noticed, allowing a resident at risk for elopement to exit the facility without staff knowledge. | SS=D |
| Description | Severity |
|---|---|
| Resident Counsel to review grievance process and ensure prompt investigation and resolution. | E |
| Written responses to residents regarding grievance investigations over the last 12 months. | E |
| Ensure all residents receive individualized activity programs to maintain physical, mental, and psychosocial well-being. | D |
| Installation of a monitor at the nurses station to display visuals of halls to prevent accident hazards. | E |
| Maintain a clean and sanitary dietary department to prevent food-borne illnesses. | F |
| Dietary Supervisor to become certified on or before 7/19/19. | F |
| Name | Title | Context |
|---|---|---|
| Lori Hughes | Administrator | Submitted the Plan of Correction |
| Description | Severity |
|---|---|
| Most serious deficiencies found to be a 'F' level deficiency, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Life Safety Code survey deficiencies at a level of no harm with potential for more than minimal harm that is not immediate jeopardy. | — |
| Name | Title | Context |
|---|---|---|
| Lacey Hunter | Licensure Certification & Enforcement Manager | Contact person for the survey and enforcement actions. |
| Brenda McNorton | Director of Fire Prevention Division | Contact person for Informal Dispute Resolution related to fire safety deficiencies. |
| Description | Severity |
|---|---|
| Failure to retain the services of a full-time certified dietary manager to oversee the dietary department. | SS=F |
| Name | Title | Context |
|---|---|---|
| Dietary Staff K | Dietary Manager (not certified) | Acting dietary manager since July 2018 but not certified, attending dietary manager classes |
| Administrative Staff A | Reported that Dietary Staff K was not certified but taking classes |
| Description | Severity |
|---|---|
| A 'D' level deficiency constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | D |
| Name | Title | Context |
|---|---|---|
| Caryl Gill | Complaint Coordinator | Named as contact and coordinator related to the survey findings and plan of correction. |
| Description | Severity |
|---|---|
| Failure to report an allegation of neglect involving a resident who fell from a wheelchair in the facility van. | SS=D |
| Description | Severity |
|---|---|
| Resident #1 Fall with injury which occurred on 11/14/18 was reported to KDADS on 11/29/18. A mandatory in-service regarding ANE including reporting expectations will be provided on 12/5/18 for all staff. Progress notes will be reviewed daily through Clinical Excellence Meeting. Audit of 'risk module' will occur to ensure all events are recorded appropriately per policy. DON and/or Administrator and/or designee will monitor all risk events are recorded properly and reported to KDADS. | D |
| Name | Title | Context |
|---|---|---|
| Lori Hughes | Administrator | Submitted the Plan of Correction |
| Description |
|---|
| Deficiencies related to dietary management and kitchen sanitation including cleaning schedules, proper food storage, and sanitation techniques. |
| Description | Severity |
|---|---|
| Most serious deficiency found was a 'F' level deficiency constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Caryl Gill | Complaint Coordinator | Named as contact person and signatory related to the survey findings and plan of correction. |
| Description | Severity |
|---|---|
| Failure to employ a full-time qualified dietary manager to oversee and manage the dietary department. | SS=F |
| Failure to maintain a clean and sanitary kitchen and storage areas, risking food-borne illnesses. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff C | Dietary Staff / Dietary Manager (resigned July 2018) | Interviewed regarding kitchen sanitation, cleaning schedules, and dietary manager position |
| Staff B | Dietary Staff | Interviewed regarding cleaning duties and kitchen floor maintenance |
| Description |
|---|
| Resident #6 provided education on accommodations for safe smoking and designated smoking area established. |
| All resident rooms and public areas to receive necessary repairs and cleaning including scratches, gouges, maintenance of bathroom and shower rooms, window cleaning, and wheelchair repairs. |
| Care plans for residents #6, #16, #31, and #29 reviewed and updated to meet needs. |
| Resident #6 care plan updated for wound care monitoring with weekly skin assessments. |
| Resident #31 restorative assessment completed and care plan updated; restorative services education provided. |
| Resident #16 and #31 care plans reviewed and revised for fall interventions. |
| Resident #29 to have 3-day toileting diary completed and care plan updated accordingly. |
| Resident #29 order for thickened liquids reviewed and hydration policy education provided. |
| Staff levels to reflect care necessary for resident well-being with monitoring. |
| Staff education on BIPA posting and RN coverage with monitoring. |
| Resident #13 medication review completed; care plans updated for Black Box Warnings; staff education on medication monitoring. |
| Laundry equipment cleaning and maintenance improved; infection control audits implemented. |
| Shared bathroom call light repaired; call light audits scheduled. |
| Rooms behind locked doors to receive cleaning, maintenance, and repairs with audits. |
| Name | Title | Context |
|---|---|---|
| Steve Griffin | Administrator | Administrator named as responsible for monitoring compliance and submitting the Plan of Correction |
| Shirley Boltz | Contact for Plan of Correction assistance |
| Description | Severity |
|---|---|
| Insufficient nursing staff to ensure nursing and related services to attain or maintain the highest physical, mental, and psychosocial well-being of residents. | SS=F |
| Failure to implement effective interventions to prevent development of pressure ulcers for a resident. | — |
| Failure to provide restorative services to maintain range of motion for a resident's lower extremity. | — |
| Failure to ensure adequate supervision and assistive devices to prevent repeated accidents for residents and failure to ensure safe hot water temperatures. | — |
| Failure to provide timely toileting to maintain normal bladder function for an incontinent resident. | — |
| Failure to encourage hydration between meals to prevent dehydration for a dependent resident. | — |
| Failure to establish and maintain an infection prevention and control program to prevent spread of infection, including inadequate hand-washing, improper cleaning of equipment, and lack of policies for cleaning resident rooms and laundry areas. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff G | Housekeeping staff | Observed improperly handling cleaning cloths and gloves during bathroom cleaning. |
| Staff AA | Laundry staff | Responsible for cleaning dryer vents but admitted vents were not clean at time of observation. |
| Environmental supervisor H | Provided statements regarding improper cleaning practices and equipment maintenance needs. | |
| Administrative nursing staff B | Acknowledged incomplete infection control tracking sheets. | |
| Administrative staff A | Advised staffing requirements for night shifts based on census and resident care needs. | |
| Direct care staff DD | Reported inadequate staffing on night shifts affecting timely completion of nursing care tasks. | |
| Direct care staff I | Reported inadequate staffing on night shifts affecting timely completion of nursing care tasks. |
| Description |
|---|
| Deficiency with ID Prefix F0323 related to regulation 483.25(h) |
| Description | Severity |
|---|---|
| Most serious deficiency found to be 'D' level, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | D |
| Name | Title | Context |
|---|---|---|
| Caryl Gill | Complaint Coordinator | Named as contact and signatory related to the survey findings and plan of correction. |
| Description | Severity |
|---|---|
| Failed to provide assistive devices and/or adequate supervision for one resident to prevent exiting the facility without staff knowledge. | SS=D |
| Name | Title | Context |
|---|---|---|
| Licensed Nurse C | Heard door closing, checked exits, located resident trying to re-enter facility after elopement | |
| Direct Care Staff D | Saw resident standing outside exit door and assisted resident back inside | |
| Maintenance Man D | Checked door alarm and changed alarm setting from chime to continuous |
| Description | Severity |
|---|---|
| Door alarm sound setting was changed to the loudest, disruptive continuous sound level to alert staff of door opening; staff education on elopement policy was completed; audits conducted to ensure door alarms function properly. | D |
| Description |
|---|
| Deficiency with regulation 483.10(b)(11) |
| Deficiency with regulation 483.25(l) |
| Deficiency with regulation 483.65 |
| Description | Severity |
|---|---|
| Failure to ensure proper physician notification on resident blood sugar levels. | D |
| Failure to ensure routine lab work is ordered for diabetic residents and consistent blood glucose parameters. | D |
| Failure to follow proper cleaning processes in resident rooms and change gloves before handling resident items or linens. | F |
| Name | Title | Context |
|---|---|---|
| MARCRILEY | Administrator | Submitted the Plan of Correction to KDADS |
| IRINASTRAKHOVA | Added and modified the Plan of Correction | |
| Environmental Services Director | Responsible for monitoring cleaning process and staff education | |
| DON/ADON | Responsible for nurse education, audits, and monitoring effectiveness of corrective actions | |
| Health Information Coordinator | Conducted audits related to blood sugar parameters and lab work |
| Description | Severity |
|---|---|
| Most serious deficiencies found were an 'F' level deficiency, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Irina Strakhova | Licensure Certification & Enforcement Manager | Signed the report and referenced in relation to the acceptance of the plan of correction and compliance status. |
| Description | Severity |
|---|---|
| Failure to notify physician of blood glucose levels outside parameters for resident #53. | Level D |
| Failure to ensure drug regimen was free from unnecessary drugs due to inadequate monitoring and lab work for resident #53. | Level F |
| Failure to maintain infection control by improper housekeeping practices risking spread of infection. | Level F |
| Name | Title | Context |
|---|---|---|
| Staff B | Administrative nursing staff | Advised on blood sugar notification procedures and lack of documentation |
| Staff D | Licensed nursing staff | Advised on blood sugar parameters and notification requirements |
| Staff C | Administrative staff | Advised facility lacked policy on physician notification and lab testing |
| Staff H | Housekeeping staff | Observed performing improper infection control cleaning procedures |
| Description | Severity |
|---|---|
| Deficiencies found at "F" level severity related to Life Safety Code compliance. | F |
| Name | Title | Context |
|---|---|---|
| Irina Strakhova | Enforcement Coordinator | Signed the enforcement letter and coordinated the survey results. |
| Brenda McNorton | Director of Fire Prevention Division | Contact person for Informal Dispute Resolution process. |
| Description |
|---|
| Deficiency related to regulation 483.13(c) |
| Deficiency related to regulation 483.15(f)(1) |
| Deficiency related to regulations 483.20(d)(3) and 483.10(k)(2) |
| Deficiency related to regulation 483.25(a)(3) |
| Deficiency related to regulation 483.25(h) |
| Deficiency related to regulation 483.25(l) |
| Deficiency related to regulation 483.35(i) |
| Deficiency related to regulation 483.65 |
| Description | Severity |
|---|---|
| Failure to complete reference and background checks for staff | E |
| Inadequate resident participation in activities | D |
| Incomplete or outdated care plans and fall interventions | D |
| Inadequate nail care for residents | D |
| Failure to verify blood pressure parameters and adherence to physician orders | D |
| Unsanitary kitchen conditions including dirty cookie sheets and maintenance issues | F |
| Improper barrier technique and sanitization of supplies for resident treatments | F |
| Name | Title | Context |
|---|---|---|
| MARCRILEY | Administrator | Administrator responsible for plan of correction and submitted the document |
| Shirley Boltz | Contact for Plan of Correction assistance |
| Description | Severity |
|---|---|
| 'F' level deficiencies, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy. | F |
| Name | Title | Context |
|---|---|---|
| Marc Riley | Administrator | Named as facility administrator in the report. |
| Irina Strakhova | Enforcement Coordinator | Signed the enforcement letter. |
| Janice VanGotten | Regional Manager | Copied on the letter as Regional Manager, Office of the Long Term Care Ombudsman. |
| Description | Severity |
|---|---|
| Failure to complete screenings for 4 of 5 newly hired employees, including reference checks and criminal background checks. | SS=E |
| Failure to provide an ongoing program of activities for 2 of 3 residents reviewed for activities. | SS=D |
| Failure to review and revise care plans following falls for 3 of 4 residents reviewed for accidents. | SS=D |
| Failure to provide necessary services to maintain good grooming for 1 of 3 residents reviewed for activities of daily living. | SS=D |
| Failure to ensure resident environment remains free of accident hazards and provide adequate supervision and assistive devices to prevent repeated accidents for 3 of 4 residents reviewed for accidents. | SS=D |
| Failure to ensure drug regimen is free from unnecessary drugs by failing to adequately monitor blood pressure and follow physician ordered parameters for 1 of 5 residents reviewed for unnecessary medications. | SS=F |
| Failure to maintain a clean and sanitary kitchen for food storage, preparation, and service. | SS=F |
| Failure to maintain an infection control program to help prevent the spread of infection in the laundry, during dressing change, and during inhalation treatment. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff T | Laundry Staff | Failed to complete background checks and left wet laundry in washer overnight |
| Staff DD | Dietary Staff | Failed to complete background checks |
| Staff W | Direct Care Staff | Failed to obtain reference checks |
| Staff EE | Licensed Nursing Staff | Failed to obtain reference checks |
| Staff R | Administrative Staff | Confirmed missing background checks and reference checks |
| Staff B | Administrative Nursing Staff | Failed to obtain reference checks and reported usual hiring practices |
| Staff Q | Activity Staff | Reported limited activity engagement and attendance records |
| Staff C | Administrative Staff | Reported activity assessment and documentation practices |
| Staff O | Direct Care Staff | Interviewed resident about activity participation |
| Staff K | Licensed Staff | Reported nursing responsibilities for care plan updates after falls |
| Staff P | Direct Care Staff | Reported lack of asking resident about activity participation |
| Staff BB | Direct Care Staff | Reported lack of asking resident about activity participation |
| Staff X | Direct Care Staff | Reported resident required assistance with transfers and fall risk |
| Staff Y | Direct Care Staff | Witnessed resident fall and documented incident |
| Staff G | Licensed Nursing Staff | Reported failure to update care plan after falls |
| Staff L | Direct Care Staff | Reported resident dependent on staff for personal cares |
| Staff M | Direct Care Staff | Reported resident dependent on staff for personal cares |
| Staff D | Dietary Staff | Reported kitchen sanitation issues and cleaning schedule |
| Staff S | Direct Care Staff | Failed to sanitize medication box after inhalation treatment |
| Staff F | Laundry Staff | Reported leaving wet linens in washer overnight for years |
| Staff K | Licensed Staff | Verified failure to monitor blood pressure as ordered |
| Staff B | Licensed Administrative Staff | Reported possible misunderstanding of blood pressure parameters |
| Description | Severity |
|---|---|
| Hallway wall carpeting on multiple halls required professional cleaning, disinfection, and flame retardant treatment; wallpaper and painting repairs needed. | E |
| Staff education needed on monitoring behaviors, pain, PRN medication follow-up, and vital signs; antihypertensive protocol required modification. | D |
| Nurse education required to ensure correct insulin dosing and blood sugar monitoring with physician notification. | D |
| Staff education and consultant pharmacist involvement to ensure proper monitoring of blood sugar, behaviors, pain, and medication follow-up. | D |
| Nurse education on removal of expired medications and proper reconciliation documentation; medication cart and room inspections required. | E |
| Installation of visual signals in all residence soiled and clean utility rooms to notify staff of activated resident call lights. | E |
| Hand-washing sink in therapy room reconnected to sump pump and tested for proper working order. | C |
| Description | Severity |
|---|---|
| Failed to provide effective housekeeping and maintenance services to maintain a sanitary and comfortable environment, including stained carpets, peeling paint, cracks in walls, and peeling wallpaper. | Level D |
| Failed to ensure residents' drug regimens were free from unnecessary drugs, including inadequate behavior monitoring, pain and bowel movement monitoring, and follow-up of lab reports related to Coumadin administration. | Level D |
| Failed to ensure residents were free of significant medication errors, including administering incorrect insulin doses and failure to notify physician of missed doses. | Level D |
| Failed to ensure drug regimen review by pharmacist identified irregularities such as inadequate monitoring of blood sugars, behaviors, and lab follow-up for anticoagulant therapy. | Level E |
| Failed to maintain a system for reconciliation of discontinued medications held for destruction or return and failed to discard expired medications, including outdated insulin and untracked medication bubble packs. | — |
| Name | Title | Context |
|---|---|---|
| licensed staff H | Licensed Nurse | Verified insulin dose error and failure to notify physician |
| licensed administrative staff B | Administrative Nursing Staff | Verified medication errors and lack of lab follow-up |
| consultant staff Q | Consultant Pharmacist | Reported failure to monitor blood sugars and behaviors |
| licensed nursing staff K | Licensed Nurse | Reported on resident behaviors and documentation practices |
| licensed nursing staff E | Licensed Nurse | Acknowledged lack of lab follow-up for Coumadin therapy |
| Description |
|---|
| Deficiency related to regulation 483.20(b)(2)(ii) |
| Deficiency related to regulations 483.20(d), 483.20(k)(1) |
| Deficiency related to regulations 483.20(d)(3), 483.10(k)(2) |
| Deficiency related to regulation 483.25 |
| Deficiency related to regulation 483.25(a)(2) |
| Deficiency related to regulation 483.25(d) |
| Deficiency related to regulation 483.25(e)(2) |
| Deficiency related to regulation 483.25(i) |
| Deficiency related to regulation 483.25(l) |
| Deficiency related to regulation 483.35(i) |
| Deficiency related to regulation 483.60(c) |
| Description | Severity |
|---|---|
| Failure to complete significant change assessments (MDS) when appropriate. | D |
| Lack of individualized care plans for residents' restorative needs, including contractures. | D |
| Careplans not properly addressing toileting, skin, and nutritional needs. | D |
| Dependent resident with incontinence and excoriated skin area not properly treated. | D |
| Nursing staff not properly educated on prevention and identification of skin issues due to incontinence. | D |
| Nursing staff not educated on revised restorative dining program to maintain resident's ability to eat independently. | D |
| Improper handling of catheter bags by nursing staff. | D |
| Failure to maintain restorative program to prevent decline in resident's contracture. | D |
| Failure to assess and address residents' nutritional status and weight loss. | D |
| Failure to complete labs and include black box warnings on medication careplans. | D |
| Sanitation issues with dirty and disrepair items in dietary area. | F |
| Failure to include black box warnings on residents' medication careplans and monitoring. | D |
| Name | Title | Context |
|---|---|---|
| Matthew Stephenson | Submitted the Plan of Correction to KDADS | |
| Shirley Boltz | Contact person for Plan of Correction assistance |
| Description | Severity |
|---|---|
| Failed to identify and perform a comprehensive assessment after significant change for resident #15. | SS=D |
| Failed to develop individualized care plans for residents #35, #72, and #65 including restorative programs and nutritional/toileting needs. | SS=D |
| Failed to provide treatment for an open skin area for resident #65. | SS=D |
| Failed to provide services to maintain or improve ADL abilities for resident #72. | SS=D |
| Failed to prevent urinary tract infections and provide appropriate catheter care for resident #53. | SS=D |
| Failed to monitor and provide appropriate treatment for residents on medications with black box warnings (#65, #72, #53). | SS=D |
| Failed to maintain sanitary conditions in the kitchen including uncovered plates, peeling laminate, dirty utensils, and rusted surfaces. | SS=F |
| Name | Title | Context |
|---|---|---|
| Staff Q | Direct Care Staff | Mentioned in relation to restorative program and hand roll placement for resident #35 |
| Staff P | Direct Care Staff | Mentioned in relation to restorative program and hand roll placement for resident #35 |
| Staff L | Licensed Staff | Mentioned in relation to restorative program for resident #35 |
| Staff W | Therapy Staff | Mentioned in relation to restorative program and discharge instructions for resident #35 and #72 |
| Staff R | Direct Care Staff | Mentioned in relation to feeding and encouragement for resident #72 |
| Staff S | Direct Care Staff | Mentioned in relation to feeding and toileting for residents #72 and #65 |
| Staff D | Dietary Staff | Mentioned in relation to nutritional care and fortified foods for resident #65 |
| Staff C | Administrative Nursing Staff | Mentioned in relation to skin care and open area monitoring for resident #65 |
| Staff H | Administrative Nursing Staff | Mentioned in relation to multiple findings including care plan and medication monitoring |
| Staff B | Administrative Nursing Staff | Mentioned in relation to skin care and medication monitoring |
| Staff E | Administrative Nursing Staff | Mentioned in relation to feeding and medication monitoring |
| Staff M | Licensed Nursing Staff | Mentioned in relation to catheter care and medication monitoring |
| Staff U | Direct Care Staff | Mentioned in relation to catheter care for resident #53 |
| Staff T | Direct Care Staff | Mentioned in relation to catheter care for resident #53 |
| Staff V | Direct Care Staff | Mentioned in relation to catheter care and toileting for resident #53 |
| Staff N | Direct Care Staff | Mentioned in relation to catheter care for resident #53 |
| Consultant I | Consultant Pharmacist | Mentioned in relation to medication monitoring and black box warnings |
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