Overview of Mentor Ridge Health and Rehabilitation
Mentor Ridge Health and Rehabilitation, an esteemed senior community in Mentor, Ohio, is renowned for its unwavering commitment to providing top-notch nursing home care. With its spacious and well-designed nursing facility, Mentor Ridge goes above and beyond in meeting the specific nursing home requirements of its residents. The community takes great pride in meeting and exceeding the highest standards of care, ensuring that residents receive the utmost attention and support.
At Mentor Ridge, the dedicated team of clinicians and therapists is fully attuned to the unique needs and preferences of each resident. They provide round-the-clock skilled nursing services, offering comprehensive care that meets the highest standards in nursing home care. Whether it’s assistance with daily activities, medication management, or specialized medical treatments, the highly trained professionals at Mentor Ridge are committed to delivering exceptional care that promotes the well-being and overall health of every resident. From maintaining a safe and secure living space to offering access to specialized therapies and medical services, Mentor Ridge goes the extra mile to meet the unique needs of each resident.
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What families are saying
Activities, programs, and daily engagement
Quality of Staff and Care - There is a significant discrepancy in experiences with staff and care quality. While some reviews praise the professionalism, kindness, and effectiveness of the staff across various departments (nursing, therapy, social services), others describe severe neglect, lack of communication, and unprofessional behavior. This indicates inconsistent staff performance, potentially due to variability in training, staffing levels, or individual staff members.
ActivitiesQuality of lifeCare & staff
Quality of care and staff professionalism
Facility Cleanliness and Environment - The facility is consistently described as clean, modern, and well-maintained by multiple reviewers. This suggests that the physical environment of the facility meets or exceeds expectations for cleanliness and aesthetics, which is a positive aspect recognized even by those who had negative experiences with care.
Care & staffCleanliness
Personalized attention and individual support
Communication and Responsiveness Issues - There are recurring concerns about poor communication and responsiveness from the staff and administration, particularly in urgent or complex situations. Some reviewers report difficulty in reaching higher-ups, lack of follow-up on inquiries, and delays in medical response. This indicates a potential systemic issue in communication protocols or staff training in handling complex cases.
Personal attentionCare & staff
Home Information Mentor Ridge Health and Rehabilitation
Community Stability & Environment
Walk Score Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
2 / 100 Very Car-Dependent
Almost all errands require a car. Very few walkable amenities. Minimal sidewalk infrastructure. Walking is practical only for recreation, not errands.