Inspection Reports for Meridian at Laguna Hills

Licensing Program Analyst Ruth Martinez made an unannounced site visit to the facility for the purpose of delivering an amended report originally issued on October 1, 2025.

The report documents the delivery of an amended licensing evaluation report with no new deficiencies or findings detailed in this document.

The visit was an unannounced annual required inspection conducted by Licensing Program Analyst Ruth Martinez to evaluate compliance with licensing requirements.

The inspection found no deficiencies in the areas inspected. The facility was observed to be well maintained with proper safety measures, adequate resident care, and complete documentation in resident and staff files.

Licensing Program Analyst Ruth Martinez conducted a Case Management visit to obtain information pertaining to a self-reported incident for an unwitnessed fall involving resident 1 (R1).

The facility appeared clean, organized, and safe with no imminent health or safety concerns observed. Resident 1 had a reappraisal after the incident and no citations were issued during the visit.

An unannounced complaint investigation visit was conducted in response to allegations received on 2025-04-22 regarding unmet resident needs, facility disrepair, and failure to address safety hazards resulting in resident falls.

The investigation found conflicting information regarding the allegations. Some residents and staff confirmed that resident needs were met and the facility was in good repair with timely maintenance. No safety hazards leading to falls were observed or reported. Due to lack of preponderance of evidence, the allegations were deemed unsubstantiated.

The complaint investigation was unsubstantiated due to conflicting information and insufficient evidence to prove or refute the allegations.

The visit was an office meeting conducted to verify the Chapter 7 Bankruptcy Report filed by Pacifica Senior Living as reported by the media.

The meeting confirmed that despite multiple lawsuits against Pacifica Senior Living, there was no financial impact on the properties, residents, or staff. The management company was no longer managing the communities, and no vendor issues were reported. Documentation was requested to verify management changes and resident notifications.

The inspection was an unannounced visit to investigate complaints alleging that staff were mismanaging residents' medications and not ensuring medications were administered as prescribed.

The investigation found no discrepancies between prescriptions and medication dispensed, with medication administration records and resident interviews supporting proper medication management. The allegations were unsubstantiated due to insufficient evidence.

The complaint investigation was unsubstantiated. Although some residents reported occasional concerns about missing medication, no evidence was found to corroborate the allegations.

Licensing Program Analyst Ruth Martinez conducted an announced pre-licensing evaluation visit to the facility to assess compliance and readiness for initial licensing as an Adult Residential Facility for the Elderly.

The facility met all pre-licensing requirements including adequate resident accommodations, safety systems, emergency preparedness, and staff and resident record keeping. The Licensing Program Analyst will submit notification for final review prior to license issuance.

The visit was conducted as part of a change of ownership application process for a Residential Care Facility for the Elderly.

The applicant and administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.

Licensing Program Analyst Ruth Martinez conducted an announced pre-licensing evaluation visit to assess the facility's readiness for licensure as an Adult Residential Facility for the Elderly.

The facility was found to be in substantial compliance with all areas inspected, including structure, safety systems, emergency preparedness, and resident accommodations. The facility appears ready for licensure.

The visit was conducted as part of a change of ownership application and pre-licensing readiness evaluation for a Residential Care Facility for the Elderly.

The applicant and administrator participated in a telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and reporting.