Inspection Reports for Merrill Gardens at Rancho Cucamonga

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

The facility was found to be operating within its approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection based on observations and record reviews.

The inspection was conducted as an unannounced complaint investigation regarding an allegation that the facility was unable to provide power to residents during a power outage.

The investigation found that during a Public Safety Power Shutoff on 01/07/2025, the facility utilized portable power generators, lighting, and oxygen tanks to meet resident needs. Interviews with residents confirmed they felt safe and their needs were met. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged the facility was unable to provide power during a power outage. The allegation was found to be unsubstantiated after investigation including interviews, observations, and record reviews.

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

The facility was found to be operating within its approved capacity, clean, in good repair, and safe for residents. No deficiencies were cited during the inspection.

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

The facility was found to be operating within approved capacity, clean, in good repair, and safe for residents. No deficiencies were cited during the inspection.

An unannounced visit was conducted to investigate a complaint alleging that the facility was operating without a qualified administrator.

The investigation found that the facility was operating with a qualified administrator who has been in position since June 26, 2023. The allegation was determined to be unfounded and dismissed.

The complaint alleged that the facility was operating without a qualified administrator. The allegation was found to be unfounded.

An unannounced complaint investigation visit was conducted in response to allegations received on 2023-09-06 regarding facility sanitation, proper assistance by staff, and provision of proper bedding to residents.

The investigation included staff and resident interviews, document reviews, and a facility tour. All three allegations were found to be unsubstantiated, with no deficiencies cited during the visit.

The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.

The visit was conducted to investigate complaints received on 2020-06-03 alleging staff mishandling residents' medication and inaccurate medication logs.

The investigation found that staff were following medication protocols and no evidence of mishandling medication or inaccurate medication logs was found. The allegations were deemed unsubstantiated based on interviews, record reviews, and observations.

The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.

The visit was a Case Management - Other type of visit, related to a complaint investigation initiated on 5/20/2022.

No deficiencies were cited at the time of the visit. The report was discussed and signed by the Business Office Director.

The visit was initiated as a complaint investigation with control number 56-AS-20220518164927. No deficiencies were found, and the complaint was not substantiated.

An unannounced annual inspection was conducted with emphasis on infection control measures at the facility.

The inspection found that the facility had adequate infection control measures including signage, PPE supply, hand hygiene, and staff training. No deficiencies were cited during the visit.

An unannounced complaint investigation was conducted in response to an allegation that the licensee refused to allow a resident to return to the facility after discharge from the hospital.

The investigation found that the licensee did not allow the resident to return unless 24-hour care could be provided, did not perform a reassessment, and failed to provide the resident with a 30-day eviction notice. The allegation was substantiated based on interviews, observations, and record reviews.

The complaint was substantiated based on the preponderance of evidence standard. The licensee refused to allow the resident to return without 24-hour care and did not provide the required eviction notice.

An unannounced annual inspection was conducted with an emphasis on infection control to assess compliance with regulatory requirements.

No deficiencies were observed or cited during the inspection. The facility demonstrated compliance with infection control practices, including COVID-19 mitigation measures, vaccination status, and availability of PPE.