Inspection Report
Capacity: 20
Deficiencies: 6
Aug 7, 2025
Visit Reason
The facility was surveyed for conformance with the 1991 Rules for Licensing of Adult Care Homes of Seven or More Beds, applicable portions of the 2025 Rules for Licensing of Adult Care Homes, and the 1991 Edition of the North Carolina Building Code, Institutional Occupancy, as part of a Construction Section Biennial Survey.
Findings
Multiple deficiencies were cited including unsafe and unmaintained outside premises, poor housekeeping with dust accumulation and damaged doors, trip hazards at exit doors, incomplete fire drill documentation, failure of fire safety equipment to operate properly, electrical safety issues, gaps in fire resistant ceilings, obstructed sprinkler heads, and lack of required exhaust ventilation in several areas.
Deficiencies (6)
| Description |
|---|
| Outside premises were not maintained in a safe condition; loose handrails at exterior steps. |
| Walls and furnishings were not maintained clean, safe, and functional; heavy dust accumulation in trash room exhaust, broken trim and rust on exterior doors. |
| Facility was not maintained free of obstructions and hazards; trip hazards at exit doors due to trim pieces and drops. |
| Fire drill logs did not include a short description of the drill. |
| Fire safety equipment not maintained in safe operating condition; fire doors did not close on alarm, magnetic hold open device failed, accelerator turned off, fire alarm panel indicating trouble, missing FDC label, holes/gaps in fire resistant ceilings, emergency lighting failure, electrical panel box open spaces, holes in resident room doors, sprinkler heads obstructed or painted. |
| Facility did not maintain exhaust ventilation in specified spaces; exhaust fan not working in spa, resident bathroom fans unplugged, no exhaust fan in laundry room. |
Report Facts
Total licensed capacity: 20
Inspection Report
Annual Inspection
Deficiencies: 2
Oct 15, 2024
Visit Reason
The Adult Care Licensure Section and the Mecklenburg County Department of Social Services conducted an annual and follow-up survey on 10/15/2024.
Findings
The facility failed to ensure a yearly resident assessment was completed for 1 of 3 sampled residents and failed to ensure quarterly licensed health professional support evaluations were completed for 1 of 3 sampled residents with LHPS tasks.
Deficiencies (2)
| Description |
|---|
| Failed to ensure a yearly assessment was completed for 1 of 3 residents (#3). |
| Failed to ensure quarterly licensed health professional support evaluations were completed by an appropriate licensed professional for 1 of 3 sampled residents with LHPS tasks. |
Report Facts
Residents sampled: 3
Resident #3 admission date: Aug 11, 2022
Resident #3 FL2 date: Aug 22, 2023
Resident #3 LHPS review date: May 22, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Wellness Nurse | Responsible for ensuring assessments and LHPS reviews were completed; interviewed regarding deficiencies | |
| Executive Director | Interviewed regarding resident assessments and facility processes | |
| Administrator | Interviewed regarding Wellness Director vacancy and responsibility for LHPS reviews | |
| Wellness Director | Position vacant since end of August 2024; previously responsible for ensuring LHPS reviews were completed |
Inspection Report
Complaint Investigation
Census: 16
Deficiencies: 6
Feb 23, 2023
Visit Reason
The Adult Care Licensure Section and Mecklenburg County Department of Social Services conducted a complaint investigation from 02/21/23 to 02/23/23, initiated by a complaint on 01/05/23.
Findings
The facility failed to ensure staff had completed required Health Care Personnel Registry (HCPR) checks prior to hire, failed to have staff trained in CPR on duty at all times, left residents unattended for six hours during third shift, and failed to provide personal care and supervision to residents requiring assistance, resulting in serious neglect. Additionally, the facility failed to report abandonment and neglect incidents to the HCPR within required timeframes.
Complaint Details
Complaint investigation initiated by Mecklenburg County Department of Social Services on 01/05/23 regarding staff qualifications, CPR training, staffing shortages, resident neglect, and failure to report incidents to HCPR.
Severity Breakdown
Type A1 Violation: 3
Type B Violation: 2
Deficiencies (6)
| Description | Severity |
|---|---|
| Failed to ensure 3 of 4 sampled staff had no substantiated findings on the HCPR prior to hire. | — |
| Failed to ensure at least one staff person on premises had current CPR and choking management training within last 24 months. | Type B Violation |
| Failed to ensure a staff member was always on duty, resulting in residents left alone without staff for six hours. | Type A1 Violation |
| Failed to provide personal care assistance to Resident #2 who required help with ambulation and toileting, resulting in resident urinating in bed and sitting in soiled linens. | Type A1 Violation |
| Failed to provide supervision for Resident #1 who required assistance with ambulation and had history of falls, resulting in serious neglect. | Type A1 Violation |
| Failed to complete HCPR report within 24 hours related to staff neglect and abandonment incidents. | Type B Violation |
Report Facts
Residents left alone: 16
Call light pushes: 98
Falls: 6
Staff left facility time: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Concierge | Failed to have HCPR check prior to hire; failed to report residents left alone without staff. |
| Staff B | Medication Aide | Failed to have HCPR check prior to hire; CPR certification expired. |
| Staff C | Medication Aide Supervisor | Failed to have HCPR check prior to hire. |
| Staff D | Medication Aide | Left facility during shift leaving residents unattended; failed to report incident timely to HCPR. |
| Business Office Manager | BOM | Responsible for personnel records; unaware of missing HCPR checks; acted as Manager on Duty during incident. |
| Director of Wellness | DOW | Responsible for CPR certification oversight; failed to ensure CPR certification for all staff; phone was off during incident; did not report abandonment to HCPR. |
| Interim Administrator | Interim Administrator | Unaware of events during incident; did not report Staff A to HCPR. |
Inspection Report
Annual Inspection
Deficiencies: 1
Jan 27, 2022
Visit Reason
The Adult Care Licensure Section and the Mecklenburg County DSS conducted an annual and follow-up survey on January 26-27, 2022.
Findings
The facility failed to administer medications as ordered by a licensed prescribing practitioner for 1 of 3 sampled residents related to medications used to treat hypertension. Specifically, blood pressure medications were administered to Resident #2 when systolic blood pressure or heart rate readings were below the prescribed parameters on four occasions in December 2021.
Deficiencies (1)
| Description |
|---|
| Failed to administer medications as ordered by a licensed prescribing practitioner for Resident #2 related to hypertension medications, administering blood pressure medications when systolic blood pressure was less than 110 or heart rate less than 60 on multiple occasions. |
Report Facts
Instances of medication administered outside parameters: 4
Sampled residents: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Medication Aide | Interviewed regarding medication administration and vital sign monitoring. | |
| Health and Wellness Director | Interviewed; responsible for clinical aspects but did not review eMARs to assure medications were administered within prescribed parameters. | |
| Executive Director | Interviewed; responsible for oversight but unaware of medication administration issues. |
Inspection Report
Follow-Up
Deficiencies: 4
Jun 10, 2019
Visit Reason
Biennial Follow Up Construction Survey conducted to verify correction of previously identified deficiencies related to building and fire safety.
Findings
Some deficiencies were not corrected, including incomplete fire sprinkler protection, fire safety issues with corridor doors wedged open or propped, gaps in fire-resistance-rated ceiling penetrations, and failure of the ventilation system in the trash room.
Deficiencies (4)
| Description |
|---|
| Building Sprinkler System failed to have all required areas protected with sprinklers; escutcheon protecting fire rated ceiling in Dining Closet was down 1/2 inch from ceiling. |
| Building fire safety not maintained in safe and operating condition; gap around cable not firestopped in Nurse Station Storage Closet ceiling. |
| Corridor doors prevented from closing quickly and latching; two 3-hour fire rated doors wedged open during fire alarm system repair; 3/4 fire rated door to bird room propped open with large bird cage. |
| Ventilation system in Trash Room installed but fan would not run, failing to provide required exhaust ventilation. |
Inspection Report
Capacity: 20
Deficiencies: 10
Apr 11, 2019
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds, the 1991 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure, and applicable portions of the 1991 Edition of the North Carolina Building Code, Institutional Occupancy.
Findings
Multiple deficiencies were cited including failure to have all required areas protected with sprinklers, lack of current annual fire alarm inspection reports, unsafe storage of oxygen cylinders, incomplete fire safety rehearsals, unsafe plumbing and electrical equipment, fire safety issues with sprinkler escutcheon plates, and inadequate ventilation in certain areas.
Deficiencies (10)
| Description |
|---|
| Building Sprinkler System failed to have all required areas protected with sprinklers, specifically the Dining Closet. |
| Facility failed to maintain current annual fire alarm system inspection and testing report as required. |
| Oxygen cylinders in Bedroom B107 were not physically secured, posing a hazard. |
| Fire safety rehearsals were not performed regularly on each shift quarterly as required. |
| Plumbing equipment was not maintained in a safe operating manner; odor of natural gas detected near water heater room. |
| Fire rated doors of hazardous areas did not close and latch properly, e.g., Trash Room corridor door. |
| Fire safety issues including gaps around cables and junction boxes not firestopped in fire-resistance-rated ceiling assemblies. |
| Electrical system deficiencies including non-functioning GFCI receptacles, loose cover plates, and improper use of multiple plug adaptors. |
| Fire sprinkler escutcheon plates dropped down exposing openings that allow spread of smoke and heat in multiple locations. |
| Ventilation system failed to maintain proper exhaust ventilation in Bedroom 117A and Trash Room, with odors present. |
Report Facts
Licensed capacity: 20
Inspection Report
Capacity: 20
Deficiencies: 7
May 18, 2017
Visit Reason
The facility was surveyed for conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds, the 1991 Rules for Licensing of Adult Care Homes of Seven or More Beds in effect at the time of initial licensure, and applicable portions of the 1991 Edition of the North Carolina Building Code, Institutional Occupancy. This was a Biennial Construction Survey.
Findings
The survey identified multiple deficiencies including unpleasant odors in one apartment bathroom, compromised ceiling repairs affecting fire safety, unsafe floor conditions, malfunctioning life safety equipment such as exit signs and emergency lights, doors not operating properly, hot water temperature exceeding limits in one room, and non-functioning mechanical exhaust ventilation in three locations.
Deficiencies (7)
| Description |
|---|
| Facility failed to maintain one apartment free of unpleasant odors; bathroom in Room B114B had an unpleasant odor. |
| Facility failed to maintain building and fire safety equipment in good repair compromising the 1 hour ceiling assembly; multiple ceiling issues including patched but unfinished repairs, punctures, holes, and unsealed conduits. |
| Floor not maintained in safe condition at entrance to office area; loose rubber transition strip and pulled up carpet creating tripping hazard. |
| Life safety equipment not maintained in operating condition; exit signs outside B107 and near elevator did not light on battery backup, emergency light outside H117 not working. |
| Two doors not maintained in good operating condition; bathroom door in Room B114B and patio door in Room B112 were sticking and difficult to operate. |
| Hot water temperature exceeded maximum limit; Room B115A water temperature was 128 degrees F, exceeding the allowed maximum of 116 degrees F. |
| Mechanical exhaust ventilation not maintained in working order in three locations; hall bath, Room B115A bathroom, and Room B106 bathroom exhaust fans were not working. |
Report Facts
Total licensed capacity: 20
Water temperature: 128
Minimum required hot water temperature: 100
Maximum allowed hot water temperature: 116
Number of punctures in ceiling: 5
Number of locations with non-working exhaust fans: 3
Inspection Report
Follow-Up
Deficiencies: 1
Jan 20, 2016
Visit Reason
The Adult Care Licensure Section conducted a follow-up survey to verify compliance with medication aide training requirements.
Findings
The facility failed to ensure that 3 sampled Medication Aides hired after 10/1/13 had completed the required 15-hour medication administration training prior to administering medications. Documentation of required training and employment verification was missing for all three staff.
Deficiencies (1)
| Description |
|---|
| Facility failed to assure 3 sampled Medication Aides had completed the 15-hour medication administration training prior to administering medications. |
Report Facts
Medication Aides sampled: 3
Medication Aide Test dates: Jul 28, 2015
Medication Aide Test dates: Nov 23, 2010
Medication Aide Test dates: Dec 20, 2007
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Named in medication training deficiency |
| Staff B | Medication Aide | Named in medication training deficiency and interviewed regarding training |
| Staff C | Medication Aide | Named in medication training deficiency |
| Resident Services Director | Interviewed regarding medication training and awareness of training requirements | |
| Administrator | Interviewed regarding awareness of training requirements and facility practices |
Inspection Report
Annual Inspection
Deficiencies: 4
Sep 4, 2015
Visit Reason
The Adult Care Licensure Section and the Mecklenburg County Department of Social Services conducted an annual survey on September 2, 2015 with an exit conference on September 4, 2015.
Findings
The facility failed to assure competency validation by a registered nurse for staff performing Licensed Health Professional Support (LHPS) tasks including application of TED hose, Tuba-grip stockings, and oxygen administration for multiple residents. Additionally, the facility failed to document treatments and implementation of physician orders for these tasks for several residents, and did not complete required LHPS assessments or evaluations. Oxygen equipment maintenance and resident care documentation were also inadequate.
Severity Breakdown
Type B Violation: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Failed to assure 3 of 3 staff were competency validated by a registered nurse by return demonstration prior to performing LHPS tasks for 4 residents with orders for TED hose, Tuba-grip stocking, or oxygen administration. | Type B Violation |
| Failed to assure documentation of treatments and implementation of orders for 3 of 4 sampled residents with physician's orders for TED hose, Tuba-grip stockings, and oxygen administration. | — |
| Failed to assure that a licensed health professional participated in the on-site review and completed LHPS assessments for 3 of 4 sampled residents with orders for TED hose, Tuba-grip stocking, and oxygen administration. | — |
| Failed to assure all residents received care and services which were adequate, appropriate, and in compliance with relevant federal and state laws and rules related to LHPS competency validation. | — |
Report Facts
Number of staff not competency validated: 3
Number of residents with deficient documentation or care: 4
Correction date deadline: Oct 23, 2015
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Personal Care Aide/Medication Aide | Failed competency validation for LHPS tasks |
| Staff B | Personal Care Aide/Resident Medication Aide | Failed competency validation for LHPS tasks |
| Staff C | Personal Care Aide/Medication Aide | Failed competency validation for LHPS tasks |
| Resident Services Director | Registered Nurse | Responsible for staff training and LHPS evaluations; did not perform required competency validations or physical assessments |
| Resident Services Supervisor | Personal Care Aide/Medication Aide | Trained staff on personal care tasks but not a nurse; conducted return demonstrations without RN oversight |
Inspection Report
Capacity: 20
Deficiencies: 5
Apr 22, 2015
Visit Reason
This is a biennial construction survey conducted to ensure the facility meets the 1991 Rules for the Licensing of Adult Care Homes, applicable portions of the 2005 Regulations for Adult Care Homes, and the 1991 Edition of the North Carolina State Building Code.
Findings
The facility failed to maintain fire safety systems, including emergency lights and exit signs not illuminating on battery power, penetrations in the ceiling without proper fire-stopping, non-operational exhaust fans in several rooms, and lack of handrails on both sides of corridors as required.
Deficiencies (5)
| Description |
|---|
| Emergency light between Rooms B107 and B109 does not illuminate on battery power. |
| EXIT sign located outside Room B113 does not illuminate on battery power. |
| Penetrations in the ceiling of the Data Room are not protected with fire caulk or another approved fire-stopping method. |
| Exhaust fans in Room B109 Bathroom, Trash room, and Tub/Shower Room did not work. |
| No handrail on the side of the corridor outside Rooms H117, H119, B102, B101, B102, B103, and B105. |
Report Facts
Licensed bed capacity: 20
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