Inspection Reports for Milan Villa Senior Living

An unannounced complaint investigation was conducted in response to allegations including neglect resulting in resident dehydration and development of pressure injuries while in care.

The investigation found no preponderance of evidence to substantiate the allegations. Residents were given adequate fluids and repositioned regularly. No deficiencies were cited.

The complaint was unsubstantiated after investigation. Allegations included neglect causing dehydration and pressure injuries, but evidence did not prove violations occurred.

The document is an error message and does not contain any inspection or regulatory visit information.

No findings or content related to facility inspection or regulation are present in the document.

The inspection was conducted as a health and safety check following a complaint received on 2024-11-26.

The facility was found to be clean, in good repair, and residents appeared safe. No imminent health or safety concerns were noted and no deficiencies were cited during the visit.

The visit was triggered by a complaint received on 2024-11-26. No deficiencies or violations were found, and no imminent health or safety concerns were identified.

The inspection was an unannounced Required - 1 Year annual inspection conducted to evaluate compliance with licensing regulations at Milan Villa Senior Living Facility.

The inspection identified multiple deficiencies including lack of a bedridden fire clearance, uncleared staff fingerprint clearance, missing admission agreement, missing current medical assessment for a resident, unlocked medication in a resident's room, and medication not administered according to doctor's orders. Civil penalties totaling $1350 were assessed.

The inspection was conducted as a case management visit in response to an incident report received on 2024-09-19 regarding a resident who was missing from the facility.

The inspection found that a resident (R1) was missing from the facility with a locked room door and broken window screen, posing a potential health and safety risk. The facility called 911 and the resident was returned with police involvement. The physician's report stated the resident cannot leave unassisted. A deficiency was cited for failure to comply with regulations regarding resident supervision.

The visit was complaint-related due to an incident report about a resident missing from the facility. The deficiency was substantiated as the resident was found missing and the facility failed to ensure adequate supervision.

An unannounced case management visit was conducted by Licensing Program Analyst G. Luk to observe compliance and facility conditions.

A deficiency was observed where unlocked medication and vitamins were left unattended on a medication cart accessible to residents, posing an immediate health and safety risk. Staff acknowledged incorrect medication and vitamins were given, and were advised to keep medications locked and inaccessible.

An unannounced complaint investigation was conducted due to an allegation that staff did not ensure the facility was free from pests.

The investigation included interviews with residents, staff, and the complainant, as well as a review of pest inspection reports and inspection of residents' beds. No evidence of bed bugs or other insects was found, and the allegation was determined to be unsubstantiated with no deficiencies cited.

The complaint was unsubstantiated as there was not a preponderance of evidence to prove the alleged violation occurred.

The inspection was an unannounced Required - 1 Year annual inspection conducted to evaluate compliance with licensing regulations and facility standards.

The inspection identified multiple deficiencies including lack of current annual training for staff, missing medical assessments and reappraisals for residents, absence of TB test or chest x-ray results for some residents, missing prescribed medications, lack of fingerprint clearance for a staff member, and insufficient nonperishable food supplies. Civil penalties were assessed for fingerprint clearance and medication availability violations.

Unannounced infection control inspection conducted as a required 1-year visit to assess compliance with infection control and safety regulations.

The inspection found unlocked cleaning supplies and laundry detergent accessible to residents, and only one available shower room for 16 residents with two others used for storage. These deficiencies pose health and safety risks and were cited with plans of correction required.

The inspection was an unannounced Infection Control Inspection conducted as a required 1-year visit to assess compliance with infection control regulations.

The facility was generally compliant with infection control practices including COVID-19 protocols, hand hygiene, and PPE availability. One deficiency was observed where the housekeeping door was unlocked with cleaning supplies accessible, posing a health and safety risk. The lock was fixed and verified during the inspection.

The inspection was a Tele-visit Pre-licensing inspection conducted via Zoom due to shelter in place directives, to evaluate the facility's readiness for licensing approval.

No issues were noted during the inspection. The facility was observed to be ready to be licensed, with all areas toured and safety measures in place, including fire clearance, medication storage, and emergency plans.