Inspection Reports for Miracle Mile Manor

The visit was an unannounced one-year inspection to evaluate compliance with licensing requirements for the facility.

The facility was found to be in compliance with all applicable regulations. No deficiencies were observed during the inspection.

The visit was an unannounced complaint investigation conducted in response to allegations received on 2024-11-08 regarding staff not assisting a resident with grooming and inappropriate staff interaction with a visitor in the presence of residents.

The investigation found the allegations unsubstantiated after interviews, observations, and document reviews. Residents appeared clean and well-groomed, and staff interactions with the visitor were deemed professional. No deficiencies were cited during the visit.

The complaint involved allegations that staff did not assist resident R1 with grooming and that staff interacted inappropriately with a visitor in front of residents. The investigation concluded these allegations were unsubstantiated based on evidence including interviews with staff, residents, and witnesses, and review of incident reports and records.

The inspection was an unannounced one-year required annual inspection to evaluate compliance with licensing regulations.

The facility was generally compliant with regulations regarding physical environment and resident accommodations; however, a deficiency was cited for incomplete staff personnel records, including missing First Aid certificates, health screenings, and other required documents.

The visit was an unannounced complaint investigation conducted in response to an allegation that staff did not refund a resident.

The investigation found insufficient evidence to support the allegation. The staff denied the claim and provided documentation showing that refunds are processed timely if due. The resident's representative acknowledged a 30-day notice clause and a minimum three-month charge, resulting in a balance due to the facility.

The allegation was that staff did not refund a resident. The complaint was unsubstantiated due to lack of preponderance of evidence. The resident's representative acted on behalf of the resident but did not provide power of attorney. The resident left owing a balance for the fourth month of residency.

The inspection was an unannounced annual/random one-year required visit to assess compliance with licensing regulations for the facility.

The inspection found deficiencies related to staff working without background clearance and the use of half bed rails without prescriptions. The facility was cited for violations of Title 22 Chapter 6 regulations, specifically concerning criminal record clearance, personnel records, and postural supports.

Unannounced one-year required visit to conduct a risk assessment at the facility.

The visit was not completed due to unforeseen circumstances; no deficiencies were cited during the partial visit and an exit interview was conducted.

The inspection was an unannounced complaint investigation conducted in response to multiple allegations including excessive weight loss of a resident, lack of privacy, unmet hygiene needs, missing list of fees in the admissions agreement, and denial of nurse entry to assess a resident.

The investigation found allegations of excessive weight loss, lack of privacy, and unmet hygiene needs to be unsubstantiated based on interviews and record reviews. However, the allegation that a nurse was denied entry to assess a resident was substantiated, resulting in a citation for violating visitor rights. The allegation regarding the admissions agreement missing a list of fees was also unsubstantiated.

The complaint investigation was triggered by allegations received on 01/28/2022. The allegations included resident excessive weight loss, lack of privacy, unmet hygiene needs, missing list of fees in admissions agreement, and nurse denied entry to assess resident. The nurse denial allegation was substantiated; others were unsubstantiated.

An unannounced one-year required visit was conducted to assess compliance with licensing regulations and to perform a risk assessment at the facility.

The facility was found to have full bed rails for all residents and one instance where a resident's medication was administered without being charted in the Medication Administration Record (MAR). Deficiencies related to Title 22 Chapter 6 regulations were cited.