Inspection Reports for Mission at Community Living Rehabilitation Center

10 West 400 South, Centerfield, UT, 84622

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 9.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

23% worse than Utah average
Utah average: 7.9 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2025

Inspection Report

Routine
Deficiencies: 1 Date: Jun 25, 2025

Visit Reason
The inspection was an unannounced routine inspection conducted to ensure compliance with nursing care facility regulations.

Findings
The facility was found compliant with most regulatory requirements, including policies, procedures, employee training, resident care, medication administration, and emergency preparedness. Some minor noncompliances were noted, particularly in medical records documentation.

Deficiencies (1)
Medical records lacked a copy of an advanced directive, discharge summary, and other required documentation.
Report Facts
Number of rule noncompliances: 1

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Jun 25, 2025

Visit Reason
The inspection was conducted in response to a complaint alleging that staff members consumed alcohol while transporting residents during a rafting trip and that the incident was not reported to the State Survey Agency.

Complaint Details
The complaint alleged that during a rafting trip on 05/30/2023, a maintenance staff member, an activities staff member, and the Assistant Director of Nursing consumed alcohol while transporting residents. The incident was not reported to the State Survey Agency. The facility did not investigate the allegations thoroughly and failed to report the incident timely.
Findings
The facility failed to timely report suspected abuse involving staff alcohol use while transporting residents, did not thoroughly investigate the allegations, lacked complete laboratory and immunization records for some residents, had food safety violations, inadequate infection control practices, and did not provide ongoing staff training on substance abuse and abuse reporting after the incident.

Deficiencies (7)
Failure to timely report suspected abuse involving staff alcohol use while transporting residents.
Failure to respond appropriately to all alleged violations; no thorough investigation of staff intoxication allegations.
Failure to keep complete, dated laboratory records in residents' medical records.
Failure to procure food from approved sources and store, prepare, distribute, and serve food according to professional standards; chemicals stored with food, nonfunctional freezer thermometer, and dietary manager not properly wearing hairnet.
Failure to maintain complete and accurate medical records, specifically missing immunization records for several residents.
Failure to provide and implement an infection prevention and control program; uncovered clean laundry transported through facility and no enhanced barrier precautions for resident with wounds.
Failure to provide staff education on dementia care, abuse, neglect, exploitation, and reporting procedures; no ongoing substance abuse training after staff member arrested for drinking while driving residents.
Report Facts
Residents sampled: 24 Residents affected: 3 Date of survey completed: Jun 25, 2025 Temperature recorded: 3.1 Wound care suction pressure: 125

Employees mentioned
NameTitleContext
Therapeutic Recreational TechnicianTRTWitnessed the incident in the facility van and reported no training was provided after the alcohol incident
Plant OperationsPOStaff member arrested for DUI and alcohol possession in facility vehicle; stated no training was provided after incident
AdministratorADMInterviewed regarding zero tolerance policy and lack of training after incident
Chief Executive OfficerCEOInterviewed regarding incident reporting and alcohol policy
Assistant Director of NursingADONInterviewed regarding missing lab results and facility procedures
Dietary ManagerDMObserved not properly wearing hairnet and unable to locate backup freezer thermometer
Director of NursingDONInterviewed regarding immunization records and lack of knowledge about Enhanced Barrier Precautions
Laundry StaffLSObserved carrying uncovered clean laundry and interviewed about infection control practices
Registered NurseRN 1Interviewed regarding lack of Enhanced Barrier Precautions signage
Licensed Practical NurseLPN 1Interviewed regarding lack of knowledge about Enhanced Barrier Precautions
Certified Nursing AssistantCNA 1Interviewed regarding lack of knowledge about Enhanced Barrier Precautions
Retired AdministratorRADMActing administrator during incident; stated no training was done after incident
Transportation/Medical RecordsTMRInterviewed regarding lack of formal training for transportation staff

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Jun 25, 2025

Visit Reason
The inspection was conducted in response to a complaint alleging staff misconduct involving alcohol use during a resident outing and concerns about abuse reporting, investigation, and other regulatory compliance issues.

Complaint Details
The complaint alleged that during a resident rafting trip, staff members drank alcohol, including a staff member arrested for DUI with alcohol in a facility vehicle. The facility failed to report the incident timely and did not investigate the allegations thoroughly. Resident identifiers involved were 6, 10, and 90.
Findings
The facility failed to timely report suspected abuse involving a staff member arrested for DUI with alcohol in a facility vehicle, did not thoroughly investigate allegations, lacked complete laboratory and immunization records, had food safety violations, inadequate infection control practices, and failed to provide ongoing staff training on substance abuse and abuse prevention.

Deficiencies (7)
Failure to timely report suspected abuse involving a staff member arrested for DUI with alcohol in a facility vehicle.
Failure to respond appropriately to all alleged violations; no thorough investigation of staff intoxication allegations.
Failure to keep complete, dated laboratory records in resident medical records.
Failure to store, prepare, distribute, and serve food in accordance with professional standards; chemicals stored with food, non-functional freezer thermometer, and dietary manager not properly wearing hairnet.
Failure to maintain complete and accurate medical records; missing immunization records for multiple residents.
Failure to provide and implement an infection prevention and control program; uncovered clean laundry transported through facility and no enhanced barrier precautions for resident with wounds.
Failure to provide staff education on dementia care, abuse, neglect, exploitation, and substance abuse; no ongoing substance abuse training after staff member arrested for drinking while driving residents.
Report Facts
Residents sampled: 24 Residents affected: 3 Residents affected: 2 Residents affected: 4 Residents affected: 1 Wound care suction pressure: 125 Freezer temperature: 3.1

Employees mentioned
NameTitleContext
Administrator (ADM)Interviewed regarding alcohol policy, reporting, and training after incident
Chief Executive Officer (CEO)Interviewed regarding incident reporting and alcohol policy
Assistant Director of Nursing (ADON)Interviewed regarding missing lab results and alcohol incident
Dietary Manager (DM)Observed and interviewed regarding food safety violations
Laundry Staff (LS)Observed and interviewed regarding infection control practices
Plant Operations (PO)Interviewed regarding laundry practices and alcohol incident
Registered Nurse (RN) 1Interviewed regarding infection control and barrier precautions
Licensed Practical Nurse (LPN) 1Interviewed regarding infection control and barrier precautions
Certified Nursing Assistant (CNA) 1Interviewed regarding infection control and barrier precautions
Therapeutic Recreational Technician (TRT)Interviewed regarding alcohol incident and lack of staff training
Retired Administrator (RADM)Interviewed regarding training after alcohol incident
Transportation/Medical Records (TMR)Interviewed regarding transportation training
Director of Nursing (DON)Interviewed regarding immunization records and infection control

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Sep 12, 2023

Visit Reason
The inspection was conducted due to complaints regarding the facility's failure to timely report suspected abuse, neglect, or theft and to report the results of investigations to proper authorities within required timeframes.

Complaint Details
The complaint investigation found that for 5 out of 19 sampled residents, the facility did not report alleged violations of abuse, neglect, exploitation, or mistreatment within 2 hours of the allegation. The facility also failed to submit investigation results to the State Survey Agency within 5 working days. Specific incidents on 6/1/23 and 8/3/23 were not reported timely, and required exhibits were missing or submitted late.
Findings
The facility failed to ensure that all alleged violations of abuse, neglect, exploitation, or mistreatment were reported immediately, but no later than 2 hours after the allegation was made. Additionally, the facility did not submit investigation results to the State Survey Agency within 5 working days as required. Multiple incidents involving residents were not reported timely or lacked required documentation.

Deficiencies (1)
Failure to timely report suspected abuse, neglect, or theft and failure to report investigation results to proper authorities within required timeframes.
Report Facts
Residents sampled: 19 Residents affected: 5 Incident date: Jun 1, 2023 Incident date: Aug 3, 2023

Inspection Report

Complaint Investigation
Deficiencies: 9 Date: Sep 12, 2023

Visit Reason
The inspection was conducted to investigate complaints regarding timely reporting of suspected abuse, discharge communication, appropriate care for urinary incontinence, physician review of care, drug regimen review, dental care, food preparation, food service safety, and infection prevention and control.

Complaint Details
The complaint investigation found multiple deficiencies including failure to timely report abuse allegations, lack of discharge summaries, inadequate care for urinary tract infections, incomplete physician reviews, lack of pharmacist follow-up on drug regimen irregularities, failure to provide dental care, improper food preparation and storage, and absence of Legionella testing in infection control.
Findings
The facility failed to timely report suspected abuse incidents, did not provide discharge summaries, failed to ensure appropriate treatment for urinary tract infections, lacked complete physician reviews during required visits, did not ensure monthly pharmacist drug regimen reviews with physician follow-up, failed to provide routine and emergency dental care, did not provide food prepared to meet individual needs, improperly stored food items, and lacked a system to test for Legionella in the infection prevention program.

Deficiencies (9)
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Provide routine and 24-hour emergency dental care for each resident.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide and implement an infection prevention and control program.
Report Facts
Residents sampled: 19 Residents affected by abuse reporting deficiency: 5 Residents affected by discharge summary deficiency: 1 Residents affected by urinary tract infection care deficiency: 1 Residents affected by physician review deficiency: 3 Residents affected by pharmacist drug regimen review deficiency: 1 Residents affected by dental care deficiency: 1 Residents affected by food preparation deficiency: 1 Residents affected by food service safety deficiency: 1 Residents affected by infection prevention deficiency: Many

Employees mentioned
NameTitleContext
RN 1Registered NurseStated she did not know the dose for Hydroxyzine and would have administered 25 mg
LPN 1Licensed Practical NurseReported informing physician about resident 31's request for pureed diet but no response received
Director of NursingDirector of Nursing (DON)Interviewed multiple times regarding deficiencies in discharge summaries, physician visits, drug regimen reviews, dental care, diet orders, and infection control
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed regarding infection tracking and lack of Legionella testing program
Dietary ManagerDietary Manager (DM)Interviewed regarding food storage practices and lack of in-service training
Plant OperationsPlant OperationsInterviewed regarding lack of Legionella testing
AdministratorAdministratorInterviewed regarding lack of Legionella testing and missing abuse investigation reports
Registered NurseRNInterviewed regarding Hydroxyzine dosage

Inspection Report

Routine
Deficiencies: 4 Date: Feb 24, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care plans, medication administration, drug regimen reviews, and medical record accuracy at Mission at Community Living Rehabilitation Center.

Findings
The facility failed to develop and implement comprehensive, person-centered care plans for residents, did not provide ordered medications due to staff unawareness of medication delivery device location, did not ensure monthly drug regimen reviews were fully documented by physicians, and had inaccurate medical records regarding medication administration.

Deficiencies (4)
Failure to develop and implement a complete care plan that meets all the resident's needs with measurable objectives and timeframes for 2 of 21 sampled residents.
Failure to provide ordered medications as staff were unaware of the location of the medication's delivery device for 1 of 21 sampled residents.
Failure to ensure monthly drug regimen reviews were documented by physicians for 2 of 21 sampled residents.
Failure to maintain accurate medical records regarding medications given and not given for 1 of 21 sampled residents.
Report Facts
Sample residents: 21 Residents affected: 2 Residents affected: 1 Residents affected: 2 Residents affected: 1 Dates nebulizer treatments not given: 5

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Interviewed regarding care plan updates and medication administration issues
Registered Nurse 1Registered Nurse (RN) 1Interviewed regarding catheter care and nebulizer machine location
Registered Nurse 2Registered Nurse (RN) 2Interviewed regarding care plan updates
Licensed Practical Nurse 1Licensed Practical Nurse (LPN) 1Interviewed regarding care plan updates
Licensed Practical Nurse 2Licensed Practical Nurse (LPN) 2Interviewed regarding nebulizer machine location
Staff 1Pharmacy StaffInterviewed regarding medication orders and delivery
Staff 2Ordering Physician's Office StaffInterviewed regarding medication order notification process
AdministratorAdministrator (ADM)Interviewed regarding pharmacy book completeness and physician response delays

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