Monte Vista Village
Monte Vista Village
As an Aura Collection of Communities, Monte Vista Village offers a luxurious environment that creates a lifestyle filled with endless possibilities for seniors to discover. The distinctive independent living, assisted living, and memory care housing options redefines the senior living experience in a comfortable, welcoming, and person-centered approach that empower residents to thrive. The premier choice in Lemon Grove, Monte Vista Village is a vibrant community that encourages residents to feel delighted, peaceful, and joyful with an engaging and enriching senior lifestyle.
The Aura Collection difference boasts its commitment to delivering quality care and service for each individual to be enriched and engaged during their stay. Accommodations comprise luxury amenities and services such as housekeeping, laundry, engaging programs, social events, recreational activities, fitness classes, gourmet meals at the restaurant-style dining hall, high-rise ceilings, beautifully furnished apartments, and 24-hour care.
Inspection Report Summary for Monte Vista Village
Monte Vista Village Senior Living, a 740‑type residential care facility located at 2211 Massachusetts Avenue, Lemon Grove, California, has undergone a series of Department of Social Services inspections over the past three years. The 2022 pre‑licensing review in January highlighted the facility’s adherence to health‑and‑safety standards—properly furnished rooms, functional fire suppression equipment, and adequate kitchen and activity spaces were all in order. An administrative lapse was noted, however: the Resident Services Director’s certification had expired on October 30, 2021, prompting a reminder for renewal. The August 2022 office visit, conducted under a COMP II interview, confirmed that the then‑administrator, Susan Zanca‑Brown, understood the applicable Title 22 regulations and that the license application’s change of ownership had been properly documented.
A shift in leadership occurred by February 2023, when Paul Markovich had assumed the administrator role. During an unannounced case‑management visit that month, the licensing analyst provided guidance on updating the administrator’s name on the state’s records but did not identify any deficiencies. The next significant event was an unannounced case‑management/incident visit on September 8, 2023, prompted by a self‑reported medication‑administration error. The incident involved Resident #1 receiving medication intended for Resident #2 due to the medication technician’s failure to use the labeled plastic transport containers. While the resident’s health was not seriously compromised and the error was corrected promptly, the facility was cited for failing to assist a resident with self‑administered medication, a Title 22 violation. A plan of correction was developed, and the staff member responsible was removed from medication pass duties and retrained. Two technical violations regarding reporting were also issued.
The January 12, 2024 one‑year inspection, conducted unannounced by Amy Rodgers, confirmed continued compliance across a broad array of operational domains—fire safety, resident care, and environmental standards. The facility houses 219 ambulatory residents, including those with limited mobility and a hospice waiver group. While no new deficiencies were noted, the review reiterated the importance of ongoing staff training, especially in medication management, and reinforced the facility’s commitment to maintaining the standards required by the California Department of Social Services Community Care Licensing Division.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
374604441
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
46.6% (102/219)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
January 19, 2023
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
PACIFICA MONTE VISTA LLC; MONTE VISTA MGR LLC
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County
The county where the facility is located.
SAN DIEGO
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License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#374600564)
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
24 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
2 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
8 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
19 complaints
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Citations
Number of deficiencies or violations found during inspections.
8 citations
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
Types of Care at Monte Vista Village
Places of interest near Monte Vista Village
1.5 miles from city center
2211 Massachusetts Ave, Lemon Grove, CA 91945
Email:[email protected]
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Email:[email protected]
Phone:Not Found
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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