Inspection Reports for Morgantown Healthcare and Rehabilitation Center

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Deficiencies per Year

32 24 16 8 0
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
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2015
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2018
2019
2020
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2024
Severe High Moderate Low Unclassified

Census Over Time

0 30 60 90 120 Mar '02 Aug '07 Feb '13 Oct '16 Nov '18 Sep '23 May '24
Census Capacity
Inspection Report Annual Inspection Deficiencies: 0 Jul 11, 2024
Visit Reason
An unannounced revisit was conducted at Morgantown Health and Rehabilitation on 07/11/24 for the annual recertification/licensure survey concluding on March 11, 2024.
Findings
The facility was found to have corrected the previously cited deficient practices as reflected on the CMS-2567B.
Inspection Report Plan of Correction Deficiencies: 1 Jul 9, 2024
Visit Reason
The document is a plan of correction related to a previously cited investigation survey concluding on 05/22/2024, accepted in lieu of an onsite revisit.
Findings
The facility, Morgantown Health and Rehabilitation, is in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules based on review of plans of correction and credible evidence.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and rules in a language they understand as required by 483.10(b)(5)-(10).Level C
Inspection Report Complaint Investigation Census: 68 Deficiencies: 3 May 22, 2024
Visit Reason
An unannounced complaint investigation was conducted from 05/20/24 to 05/22/24 at Morgantown Health and Rehabilitation related to allegations of abuse, neglect, and medication errors.
Findings
The facility was found out of substantial compliance due to failure to timely report an allegation of suspected abuse, improper transfer of a resident causing bruising, and failure to provide ordered antibiotics to a resident. The facility implemented corrective actions including staff reeducation, suspension of involved staff, and monitoring tools.
Complaint Details
The complaint investigation included substantiated allegations of abuse and neglect involving Resident #40 and medication administration issues involving Resident #73. The abuse allegation was substantiated with findings of delayed reporting and improper transfer causing injury. The medication issue involved failure to administer ordered antibiotics timely due to approval and supply delays.
Severity Breakdown
SS=D: 2 SS=J: 1
Deficiencies (3)
DescriptionSeverity
Failure to report an allegation of suspected abuse within two hours after discovery for Resident #40.SS=D
Resident #40 was improperly transferred by two staff members without using the required sit to stand lift, causing bruising and physical harm.SS=J
Resident #73 did not receive the ordered antibiotic Zyvox for two doses due to medication availability and approval delays.SS=D
Report Facts
Facility Census: 68 Missed doses: 2 Audit frequency: 5 Audit duration: 30 PI Tool monitoring duration: 3
Employees Mentioned
NameTitleContext
Social Services Director/designeeReported the abuse allegation at the time it became suspicious.
Licensed NurseRe-assessed Resident #40 for injury on 5/21/24.
AdministratorReeducated on timely abuse reporting policy on 6/12/24.
Nurse #72Registered NurseInvolved in improper transfer of Resident #40 and suspended pending investigation.
Nurse Aide #65Nurse AideInvolved in improper transfer of Resident #40 and suspended pending investigation.
Vice President of Regulatory Compliance (VPRC)Developed Performance Improvement Tool to monitor abuse allegation reporting.
Director of Nursing (DON)Approved delayed medication order for Resident #73 and involved in corrective actions.
Assistant Director of Nursing (ADON)Reeducated licensed nurses on medication availability process.
Corporate Registered Nurse (CRN)Interviewed regarding abuse allegation reporting.
Social Worker (SW)Interviewed regarding abuse allegation reporting and investigation.
Inspection Report Census: 80 Deficiencies: 0 Mar 28, 2024
Visit Reason
The inspection was conducted to assess the facility's compliance with applicable Federal, State, and local Emergency Preparedness requirements.
Findings
The facility was found in compliance with all applicable Federal, State, and local Emergency Preparedness requirements.
Report Facts
Facility census: 80
Inspection Report Annual Inspection Census: 82 Deficiencies: 29 Mar 11, 2024
Visit Reason
An unannounced Annual and Complaint survey was conducted to assess compliance with healthcare regulations, investigate complaints, and evaluate resident care and safety.
Findings
The facility was found deficient in multiple areas including inaccurate assessments, medication errors, failure to provide timely care, inadequate infection control, incomplete care plans, improper medication storage and administration, and failure to ensure resident rights and safety. Several residents experienced delayed or missed care, medication errors, and lack of proper documentation. Immediate jeopardy was identified related to neglect and medication mismanagement but was abated during the survey.
Complaint Details
Complaint #30656, #30315, and #31295 were substantiated. The complaint investigations revealed neglect related to delayed incontinence care, medication errors, and failure to report and investigate allegations properly. Immediate jeopardy was identified related to neglect and medication mismanagement but was abated during the survey.
Severity Breakdown
SS=L: 1 SS=G: 2 SS=F: 2 SS=E: 17 SS=D: 7
Deficiencies (29)
DescriptionSeverity
Failure to complete accurate Minimum Data Set (MDS) assessments reflecting residents' status, including communication deficits.SS=D
Failure to provide dialysis care consistent with professional standards; erroneous monitoring of fistula site for a resident without fistula.SS=E
Failure to report alleged violations of abuse, neglect, and misappropriation timely and to investigate thoroughly.SS=D
Failure to ensure privacy during medication administration.SS=D
Failure to revise care plans to reflect residents' current conditions, preferences, and treatments.SS=E
Failure to ensure resident call system annunciator panel properly identifies call light locations.SS=E
Failure to prevent abuse and neglect; residents left in soiled briefs for extended periods; failure to provide timely incontinence care.SS=L
Failure to ensure respiratory care including safe oxygen tank storage.SS=D
Activities program not directed by a qualified professional; lack of documentation and resident participation.SS=E
Failure to maintain complete and accurate medical records including advance directives, medication consents, and care plans.SS=D
Failure to store drugs and biologicals properly; expired injectable medication found on medication cart.SS=E
Failure to provide person-centered care consistent with assessments and care plans; multiple residents had incomplete or inaccurate care plans.SS=E
Failure to provide adequate pain management; residents experienced untreated or undertreated pain.SS=G
Failure to ensure resident environment free from accident hazards; medications left unattended; residents smoking in non-smoking areas.SS=E
Failure to ensure sufficient nursing staff competencies and skills to provide safe care.SS=F
Failure to provide residents with necessary personal hygiene care including showers.SS=E
Failure to encode and transmit accurate and complete Minimum Data Set (MDS) discharge assessments.SS=D
Failure to ensure psychotropic medications are used appropriately with monitoring for effectiveness.SS=D
Failure to provide infection prevention and control; failure to follow hand hygiene, use PPE, and maintain sanitary environment.SS=E
Failure to ensure food safety; food served at unsafe temperatures; improper food storage and labeling.SS=E
Failure to ensure safe, clean, comfortable, and homelike environment; soiled glove found on handrail; insufficient clean linens; unclean dining chairs.SS=E
Failure to ensure proper medication regimen review monthly by pharmacist; missing pharmacy review for December 2023.SS=E
Failure to ensure binding arbitration agreements are explained in a manner residents understand and include right to rescind.SS=E
Failure to ensure residents receive food at safe and palatable temperatures.SS=E
Failure to ensure residents with urinary catheters receive appropriate care; catheter bags found on floor or improperly hung.SS=D
Failure to ensure residents receive activities based on preferences and comprehensive assessments.SS=E
Failure to ensure medication administration and narcotic counts are accurate and timely.SS=D
Failure to ensure residents receive treatment and care in accordance with professional standards; missed lab tests, incomplete care plans, late medication administration, and incomplete capacity assessments.SS=E
Failure to ensure pain management is provided consistent with professional standards; residents experienced untreated pain and inadequate pain assessments.SS=G
Report Facts
Facility census: 82 Deficiencies cited: 29 Medication administration delay: 3 Shower schedule: 9 Pharmacy reviews missing: 1 Call light audits: 5 Narcotic audits: 2 Activity participation: 11 Medication cart audits: 1 Infection control audits: 5 Pain assessments: 5
Employees Mentioned
NameTitleContext
RN #55Registered NurseNamed in medication misadministration and controlled substance misappropriation findings
NA #63Nursing AssistantNamed in neglect allegations and failure to provide timely incontinence care
DONDirector of NursingNamed in multiple findings including failure to investigate allegations, medication errors, and care plan deficiencies
ADONAssistant Director of NursingNamed in multiple interviews confirming deficiencies and corrective actions
LPN #64Licensed Practical NurseNamed in communication and pain management findings
Corporate RN #97Corporate Registered NurseNamed in medication misadministration and investigation findings
CNA #31Certified Nursing AssistantNamed in neglect and improper lifting of resident
CNA #49Certified Nursing AssistantNamed in neglect and infection control findings
LPN #40Licensed Practical NurseNamed in pain management and infection control findings
LPN #44Licensed Practical NurseNamed in medication storage and administration findings
LPN #126Licensed Practical NurseNamed in food service and infection control findings
Housekeeping Manager #92Housekeeping ManagerNamed in environmental cleanliness findings
Dietary ManagerDietary ManagerNamed in food safety and temperature findings
Activity DirectorActivity DirectorNamed in activities program deficiencies
Social Worker #36Social WorkerNamed in complaint investigations and abuse/neglect findings
Inspection Report Routine Census: 80 Deficiencies: 3 Feb 28, 2024
Visit Reason
The inspection was conducted as a routine facility observation tour to assess compliance with fire safety and resident rights regulations.
Findings
The facility was found deficient in maintaining proper installation and maintenance of cooking equipment under the kitchen hood extinguishing system, ensuring smoke barriers were properly sealed, and maintaining sprinkler system components such as escutcheons and preventing wires tied to sprinkler lines. These deficiencies could affect all residents, staff, and visitors.
Severity Breakdown
SS=D: 1 SS=E: 1 SS=F: 1
Deficiencies (3)
DescriptionSeverity
Failed to properly install and maintain cooking equipment protected by the kitchen hood extinguishing system; wheeled electric stovetop not secured in approved design location.SS=D
Failed to ensure smoke barriers were constructed and maintained to appropriate fire resistance rating; unsealed penetrations through ceilings observed.SS=E
Failed to maintain automatic sprinkler and standpipe systems in accordance with NFPA 25; missing sprinkler escutcheon and wires tied to sprinkler lines.SS=F
Report Facts
Facility census: 80 Deficiency count: 3
Employees Mentioned
NameTitleContext
Maintenance SupervisorVerified findings related to cooking equipment, smoke barriers, and sprinkler system deficiencies; involved in corrective actions
Executive DirectorAcknowledged findings upon exit on 02/28/24
AdministratorResponsible for education and oversight of corrective actions
Maintenance AssistantInvolved in education and audits related to sprinkler system maintenance
Dietary ManagerEducated regarding proper design location of wheeled electric stovetop and involved in audits
Inspection Report Complaint Investigation Census: 72 Deficiencies: 0 Nov 1, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Morgantown Health and Rehabilitation from 10/26/23 to 11/01/23.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and/or 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule. Complaints #29656, #29678 and #29645 were unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaints #29656, #29678 and #29645 were unsubstantiated with no related or unrelated deficiencies cited.
Report Facts
Complaint numbers: 3
Inspection Report Complaint Investigation Census: 72 Deficiencies: 0 Oct 26, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Morgantown Health and Rehabilitation from 10/24/23 to 10/26/23.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia Division of Health Nursing Home Licensure Rule. Complaint #29607 was unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint #29607 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Complaint Investigation Census: 69 Deficiencies: 0 Sep 27, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Morgantown Health and Rehab from 09/26/23 to 09/27/23.
Findings
The facility was found to be in substantial compliance with applicable regulations. Complaints #29148, #29193, and #29157 were all unsubstantiated.
Complaint Details
Complaint #29148 was unsubstantiated. Complaint #29193 was unsubstantiated. Complaint #29157 was unsubstantiated.
Report Facts
Complaint number: 29148 Complaint number: 29193 Complaint number: 29157
Inspection Report Complaint Investigation Census: 72 Deficiencies: 0 Aug 30, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Morgantown Health & Rehabilitation Center on 08/30/23.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and West Virginia Nursing Home Licensure Rule. Complaints #28661, #28871, and #29018 were unsubstantiated with no related or unrelated deficiencies cited.
Complaint Details
Complaint #28661 was unsubstantiated with no related or unrelated deficiencies cited. Complaint #28871 was unsubstantiated with no related or unrelated deficiencies cited. Complaint #29018 was unsubstantiated with no related or unrelated deficiencies cited.
Inspection Report Annual Inspection Deficiencies: 1 Aug 3, 2023
Visit Reason
The inspection was conducted as an annual recertification and annual relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements, with plans of correction and credible evidence accepted in lieu of an onsite revisit. The facility was compliant with previously cited deficient practices.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility must inform residents of their rights, rules, services, and charges in a language they understand, including Medicaid-related information and legal rights.Level C
Report Facts
Event ID: 860Y11 Facility ID: WV515049
Inspection Report Complaint Investigation Census: 72 Deficiencies: 1 Jun 7, 2023
Visit Reason
An unannounced complaint investigation survey was conducted at Morgantown Health and Rehabilitation from June 6-7, 2023, based on complaints received.
Findings
The facility failed to ensure that the staff posting included the total number of licensed and unlicensed nursing staff directly responsible for resident care per shift, potentially affecting all residents who might wish to review the daily staffing.
Complaint Details
Complaint #27018 - Unsubstantiated; Complaint #28471 - Unsubstantiated; Complaint #27219 - Unsubstantiated
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to ensure the staff posting included the total number of licensed and unlicensed nursing staff directly responsible for resident care per shift.SS=C
Report Facts
Facility census: 72
Employees Mentioned
NameTitleContext
Director of NursingReviewed staff posting and acknowledged the deficiency
Inspection Report Annual Inspection Deficiencies: 0 Aug 17, 2022
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility, Morgantown Health and Rehabilitation, was found to be in substantial compliance with the applicable federal and state regulations. A review of plans of correction and credible evidence was accepted in lieu of an onsite revisit.
Inspection Report Annual Inspection Census: 74 Deficiencies: 25 Jul 21, 2022
Visit Reason
An unannounced annual recertification, annual relicensure, and complaint investigation survey was conducted at Morgantown Health and Rehabilitation from July 18-21, 2022.
Findings
The facility was cited for multiple deficiencies including failure to provide resident dignity and respect, failure to follow resident preferences, unresolved resident grievances, incomplete advance directive documentation, failure to notify family of incidents, improper food temperatures, medication administration errors, infection control breaches, and inaccurate nurse staffing postings.
Complaint Details
Multiple complaints were substantiated including issues with resident dignity, care, food quality, staffing, and infection control. Specific complaints involved Residents #71, #3, #52, #60, #56, #44, #12, #74, and others.
Severity Breakdown
SS=E: 15 SS=D: 9 : 3
Deficiencies (25)
DescriptionSeverity
Failure to provide Resident #71 with incontinence pads per resident preference and dignity.SS=D
Failure to promote resident self-determination regarding shower schedules and undergarment preferences for Residents #3 and #71.SS=D
Failure to consider and promptly resolve resident grievances and resident council concerns.SS=E
Failure to notify family of Resident #177 fall incident timely.SS=D
Failure to maintain a sanitary and comfortable environment; dirty curtains and improper facility temperatures.
Failure to report allegations of neglect and injuries of unknown source timely and to appropriate agencies.SS=E
Failure to investigate all allegations of abuse and neglect for Residents #46 and #81.SS=D
Failure to send complete transfer documentation including physician orders and medication records for Residents #75, #177, and #28.SS=D
Failure to notify the Ombudsman of resident transfers for Residents #75, #177, and #28.SS=D
Failure to provide bed hold notice to Residents #177 and #28 at time of transfer.SS=D
Failure to develop and implement comprehensive care plans with measurable objectives for Residents #177, #74, and #71.SS=E
Failure to ensure accurate nurse staffing postings reflecting actual hours worked.SS=D
Failure to properly store nebulizer equipment for Residents #26 and #59.
Failure to document administration of controlled medications accurately and reconcile narcotic records for Residents #66 and #67.SS=E
Failure to hold insulin doses when blood sugar levels were above physician ordered parameters for Resident #67.SS=E
Failure to follow physician order to avoid obtaining blood pressure in left arm for Resident #28.
Failure to complete neurological checks and risk management documentation after falls for Resident #273 and Resident #177.SS=E
Failure to maintain a safe environment free of hazards; medication left unattended and failure to implement fall prevention interventions.SS=E
Failure to properly store and label multi-dose medications and inhalers.SS=D
Failure to provide food that is palatable, attractive, and at safe temperature for multiple residents.SS=E
Failure to conduct monthly drug regimen reviews for Residents #68 and #60.SS=D
Failure to maintain medical records that reflect resident progress and document monthly drug regimen reviews for Resident #27.
Failure to educate and obtain consent for COVID-19 vaccinations for Residents #14, #32, #52, and #71.SS=E
Failure to implement infection control policies including employee screening, PPE use, resident hand hygiene, and isolation procedures.SS=E
Failure to ensure call light system was functioning properly and staff responded timely to call lights.SS=D
Report Facts
Residents present: 74 Deficiency counts: 27 Medication administration discrepancies: 20 Call light response times: 3 Falls: 11 Temperature readings: 119 Blood sugar readings missing: 30
Employees Mentioned
NameTitleContext
LPN #18Licensed Practical NurseWorked as nurse aide without COVID screening
RN #91Corporate NurseAcknowledged multiple deficiencies and lack of documentation
LPN #49Licensed Practical NurseObserved wearing mask improperly during COVID outbreak
HRMHuman Resource ManagerConfirmed multiple undelivered snacks and lack of COVID screening
AM #92Account ManagerAcknowledged improper food storage and temperature log errors
SDCStaff Development CoordinatorResponsible for staff education and audits
DONDirector of NursingAcknowledged staffing posting errors and medication documentation issues
LPN #53Licensed Practical NurseConfirmed missing narcotic shift count signatures
LPN #22Licensed Practical NurseObserved with personal items on medication cart
NA #32Nurse AideObserved not performing resident hand hygiene before meals
IPInfection PreventionistNoted gowns hanging on isolation doors
AdministratorInterim AdministratorAcknowledged multiple deficiencies and lack of documentation
Inspection Report Life Safety Census: 73 Deficiencies: 1 Jul 19, 2022
Visit Reason
The inspection was conducted to assess compliance with the National Fire Protection Association (NFPA) 13 sprinkler system installation requirements in the facility.
Findings
The facility failed to ensure that the automatic sprinkler system was installed according to NFPA 13 standards, with multiple sprinkler heads located less than twelve inches from light fixtures, exceeding the maximum allowable distance. Immediate corrective actions were taken to move the lights, and a plan for monthly audits and staff re-education was implemented.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Sprinkler heads located less than twelve inches from light fixtures, exceeding the maximum allowable distance of the sprinkler deflector above the bottom of the light fixture.SS=C
Report Facts
Facility census: 73 Deficiency count: 1 Completion date: Aug 10, 2022
Employees Mentioned
NameTitleContext
Maintenance DirectorInterviewed regarding sprinkler system deficiencies and responsible for monthly audits
Nursing Home AdministratorResponsible for re-educating maintenance director and staff on sprinkler system compliance
Acting Executive DirectorAcknowledged the deficiency at the time of exit interview
Inspection Report Annual Inspection Deficiencies: 0 Apr 7, 2021
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements, with plans of correction and credible evidence accepted in lieu of an onsite revisit. Previously cited deficient practices were addressed.
Inspection Report Life Safety Deficiencies: 0 Apr 6, 2021
Visit Reason
The inspection was conducted to assess the facility's compliance with the NFPA 101, Life Safety Code, 2012, and Emergency Preparedness requirements.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2012, and all applicable Federal, State, and local Emergency Preparedness requirements.
Inspection Report Annual Inspection Census: 69 Deficiencies: 10 Apr 5, 2021
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Morgantown Health and Rehabilitation Center from April 5-7, 2021, including complaint investigations.
Findings
The facility was found deficient in multiple areas including resident dignity and rights, advance directives completion, safe and clean environment, medication management, abuse investigation, assessment accuracy, respiratory care, pain management, drug storage, and infection control. Specific issues included uncovered urinary drainage systems, incomplete advance directives, soiled linens not changed timely, narcotic discrepancies, improper oxygen storage and signage, and lack of isolation signage for infection control.
Complaint Details
Complaint #25265 and #25204 were substantiated with related tags at F610. Complaint #25275 was unsubstantiated with no related or unrelated tags cited.
Severity Breakdown
SS=D: 7 SS=E: 3
Deficiencies (10)
DescriptionSeverity
Failure to ensure dignity for resident with uncovered urinary drainage system.SS=D
Failure to complete advance directives for five residents as required by state law.SS=E
Failure to provide a safe, clean, comfortable, and homelike environment; soiled linens not changed timely for resident.SS=D
Failure to investigate and report narcotic medication discrepancies and allegations of abuse.SS=D
Failure to ensure staff provided care consistent with resident's care plan regarding toileting assistance.SS=D
Failure to accurately reflect resident status on assessments, including oxygen use and depression.SS=D
Failure to provide respiratory care consistent with professional standards including proper oxygen cannula storage and oxygen in use signage.SS=E
Failure to provide pain management consistent with physician orders.SS=D
Failure to properly label and store drugs and biologicals; expired medications found and medications not dated when opened.SS=E
Failure to implement effective infection control program; lack of isolation signage for resident on contact isolation.SS=D
Report Facts
Residents with incomplete advance directives: 5 Facility census: 69 Missing morphine doses: 7 Residents ordered oxygen: 15
Employees Mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding uncovered urinary drainage canister, advance directives, narcotic discrepancy, and infection control signage
Licensed Practical Nurse #26Licensed Practical NurseInterviewed regarding oxygen precautions and resident care
Licensed Practical Nurse #23Licensed Practical NurseInterviewed regarding incomplete advance directives and medication cart issues
Registered Nurse #54Registered NurseInterviewed regarding morphine administration discrepancy
Registered Nurse #62Registered NurseInterviewed regarding oxygen use coding on MDS
Social Worker #63Social WorkerInterviewed regarding resident depression and resident #46 care concerns
AdministratorAdministratorInterviewed regarding narcotic discrepancy and abuse investigation
Resident Care Specialist #25Resident Care SpecialistInterviewed regarding oxygen tubing storage
Reginal Clinical Care Coordinator #86Clinical Care CoordinatorInterviewed regarding abuse investigation
Physical Therapist #60Physical TherapistInterviewed regarding resident #46 mobility and toileting
Inspection Report Abbreviated Survey Census: 63 Deficiencies: 0 Jan 19, 2021
Visit Reason
An unannounced focused infection control survey was conducted at Morgantown Health and Rehabilitation from January 18, 2021 to January 19, 2021.
Findings
The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and/or 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Inspection Report Routine Census: 71 Deficiencies: 0 Jun 23, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey and Emergency Preparedness Survey was conducted by the state survey agency.
Findings
The facility was found in compliance with infection control regulations and CMS and CDC recommended practices to prepare for COVID-19.
Report Facts
Census: 71
Inspection Report Annual Inspection Deficiencies: 0 Jan 29, 2020
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the applicable federal and state regulations, with no new deficiencies cited during this survey. A review of plans of correction and credible evidence was accepted in lieu of an onsite revisit.
Inspection Report Annual Inspection Census: 91 Deficiencies: 10 Dec 5, 2019
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Morgantown Health and Rehabilitation Center from 12/02/19 through 12/05/19.
Findings
The survey identified multiple deficiencies including failure to ensure resident dignity during dining, failure to provide personal bathing preferences, incomplete Physician Orders for Scope of Treatment (POST) forms, inadequate baseline care plan for tracheostomy care, inaccurate care plan for toileting assistance, failure to notify physician timely of stat lab results, failure to provide proper assistive devices for vision, failure to ensure psychotropic medication dose reductions, incomplete resident inventory of personal effects forms, and infection control lapses related to hand hygiene and equipment handling.
Severity Breakdown
SS=D: 9 SS=E: 1
Deficiencies (10)
DescriptionSeverity
Failure to ensure dignity of resident during dining when housekeeping cleaned around resident while eating.SS=D
Failure to provide personal preference related to bathing times for resident.SS=D
Incomplete Physician Orders for Scope of Treatment (POST) forms missing critical information.SS=D
Failure to develop and implement a baseline care plan for tracheostomy care that meets professional standards.SS=D
Failure to revise care plan to accurately reflect resident's toileting assistance needs.SS=D
Failure to notify physician timely of stat Basic Metabolic Panel (BMP) lab results leading to delayed treatment.SS=D
Failure to ensure resident received proper assistive device (eye glasses) to maintain vision abilities.SS=D
Failure to ensure psychotropic medication dose reductions or pharmacy recommendations for gradual dose reduction.SS=D
Failure to maintain complete and accurate resident records including inventory of personal effects forms.SS=D
Failure to maintain infection control practices including improper hand hygiene and improper handling of multi-resident use equipment.SS=E
Report Facts
Facility census: 91 Deficiency count: 10 Resident count reviewed for personal effects: 21 Resident count reviewed for unnecessary medications: 5 Resident count reviewed for tracheostomy care: 1
Employees Mentioned
NameTitleContext
RN #58Unit Manager Registered NurseInterviewed regarding multiple deficiencies including tracheostomy care, bathing preferences, and notification of lab results
LPN #94Licensed Practical NurseObserved providing tracheostomy care with infection control lapses
RN #36Registered NurseObserved providing tracheostomy care and interviewed regarding pulse oximetry and infection control
Resident Care Specialist #79Interviewed regarding toileting assistance for Resident #60
Resident Care Specialist #114Interviewed regarding inventory of personal effects forms
Laundry Employee #17Interviewed regarding lost resident clothing and ring
LPN #84Licensed Practical NurseDocumented resident condition and lab results, involved in notification failure of stat labs
LPN #778Licensed Practical NurseDocumented resident blood pressure and physician notification
LPN #779Licensed Practical NurseDocumented resident refusal of shower
Staff Development CoordinatorProvided education on multiple deficiencies including bathing preferences, POST forms, tracheostomy care, psychotropic medication, infection control, and inventory of personal effects
Director of NursingInterviewed regarding multiple deficiencies and corrective actions
AdministratorInterviewed regarding multiple deficiencies and corrective actions
Consultant PharmacistCommunicated concerns regarding psychotropic medication dose reductions
Physician AssistantInterviewed regarding failure to be notified of stat lab results
Inspection Report Routine Census: 91 Deficiencies: 3 Dec 3, 2019
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 fire safety standards, specifically regarding egress door locking mechanisms and hazardous area enclosures.
Findings
The facility failed to maintain time-delay exit locks in accordance with NFPA 101, with all exit doors having a 30-second delay instead of the required 15 seconds. Additionally, hazardous areas such as the emergency food storage room and dietary janitor closet lacked proper self-closing and latching hardware on doors.
Severity Breakdown
SS=C: 3
Deficiencies (3)
DescriptionSeverity
Egress doors had a 30 second delayed egress instead of the required 15 seconds.SS=C
Emergency food storage room door missing self-closing and latching hardware.SS=C
Dietary janitor closet door missing door closure.SS=C
Report Facts
Facility Census: 91 Delayed egress time: 30 Required delayed egress time: 15
Employees Mentioned
NameTitleContext
Plant Operations DirectorDiscussed deficiencies regarding exit door delays and hazardous area doors
Maintenance DirectorResponsible for corrective actions and audits related to door compliance
AdministratorAcknowledged deficiencies at exit meeting
Inspection Report Re-Inspection Census: 85 Deficiencies: 4 Jan 30, 2019
Visit Reason
An unannounced revisit was conducted for the Quality Indicator and Licensure Surveys to verify correction of previous deficiencies.
Findings
The facility remained out of compliance with deficiencies related to privacy/confidentiality of records, medication labeling and storage, meal provision, and quality assurance. Specific issues included an unlocked computer with resident records accessible, unlabeled insulin vials, a contaminated pill cutter, a missed breakfast tray for a resident, and failure of the Quality Assessment and Assurance program to identify these deficiencies.
Severity Breakdown
SS=D: 3 SS=E: 1
Deficiencies (4)
DescriptionSeverity
Failed to safeguard and maintain privacy and confidentiality of residents' clinical records; a nurse left a computer screen unlocked and unattended, allowing access to all resident electronic records.SS=D
Failed to ensure multidose insulin vials were labeled with the date opened and failed to maintain a clean pill splitter on a medication cart.SS=E
Failed to provide Resident #81 with a meal at the regular scheduled time in accordance with resident needs and preferences.SS=D
Failed to ensure the Quality Assessment and Assurance program identified quality deficiencies related to medication labeling and pill cutter cleanliness.SS=D
Report Facts
Facility census: 85 Deficiencies cited: 4
Employees Mentioned
NameTitleContext
Licensed Practical Nurse #68Licensed Practical NurseNamed in privacy breach finding for leaving computer screen unlocked
Licensed Practical Nurse #23Licensed Practical NurseNamed in medication labeling and pill cutter cleanliness findings
Licensed Practical Nurse #17Licensed Practical NurseNamed in medication labeling finding for unlabeled insulin vials
Registered Nurse #25Unit ManagerInvolved in medication labeling and meal provision corrective actions
District Director of Clinical ServicesInterviewed regarding pill cutter use and facility policies
Dietary Manager #89Dietary ManagerInvolved in investigation and corrective action for missed meal tray
Nursing Assistant #42Nursing AssistantReported missed breakfast tray for Resident #81
Inspection Report Annual Inspection Deficiencies: 0 Jan 30, 2019
Visit Reason
The visit was conducted as an annual recertification and relicensure survey to assess compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules.
Findings
The facility was found to be in substantial compliance with the regulatory requirements based on a review of plans of correction and credible evidence accepted in lieu of an onsite revisit. Previously cited deficient practices were corrected.
Inspection Report Life Safety Census: 87 Deficiencies: 4 Nov 14, 2018
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code requirements, including hazardous area enclosures, portable fire extinguishers, electrical systems, and electrical equipment testing and maintenance.
Findings
The facility was found deficient in maintaining hazardous areas with automatic-closing doors, proper installation and maintenance of portable fire extinguishers, electrical wiring terminations, and electrical safety testing for portable patient-care related equipment. The maintenance director acknowledged the deficiencies and corrective actions were planned.
Severity Breakdown
SS=C: 4
Deficiencies (4)
DescriptionSeverity
Failed to maintain hazardous areas with automatic-closing doors; storage room doors in the kitchen lacked automatic closers and smoke resisting partitions.SS=C
Portable fire extinguishers were mounted higher than five feet and some were blocked by storage.SS=C
Electrical wiring was exposed due to open-ended conduits and missing junction box covers.SS=C
Failed to complete electrical safety testing for portable patient-care related electrical equipment; rental equipment lacked visible test stickers.SS=C
Report Facts
Facility census: 87 Deficiency completion date: Dec 15, 2018
Employees Mentioned
NameTitleContext
Maintenance DirectorAcknowledged deficiencies and responsible for corrective actions and audits
Maintenance SupervisorPresent during inspection and agreed deficiencies needed correction
Inspection Report Annual Inspection Census: 87 Deficiencies: 11 Nov 12, 2018
Visit Reason
An unannounced annual re-certification and annual re-licensure survey was conducted at Morgantown Health and Rehabilitation Center from 11/12/18 through 11/15/18, including an extended survey from 11/14/18 through 11/15/18.
Findings
The facility was found deficient in multiple areas including failure to protect residents from abuse, failure to report and investigate abuse allegations, inadequate training and competency of Licensed Practical Nurses (LPNs) in intravenous therapy, failure to ensure proper medication management including psychotropic medication dose reductions, failure to maintain proper labeling and security of medications, failure to obtain ordered laboratory tests, and failure to provide prescribed mobility equipment. Immediate Jeopardy was identified related to IV therapy competency but was abated with corrective actions.
Severity Breakdown
SS=D: 7 SS=E: 2 SS=J: 2 SS=K: 1
Deficiencies (11)
DescriptionSeverity
Failure to protect residents from verbal and physical abuse by another resident.SS=D
Failure to report allegations of abuse to the state agency within required timeframes.SS=D
Failure to investigate allegations of abuse thoroughly and prevent further abuse during investigation.SS=D
Failure to ensure appropriate care and competency for intravenous therapy resulting in Immediate Jeopardy.SS=J
Failure to ensure residents with limited range of motion received prescribed services and equipment to maintain or improve mobility.SS=D
Failure to ensure Licensed Practical Nurses were trained and competent to perform intravenous therapy within their scope of practice.SS=K
Failure to complete gradual dose reduction of psychotropic medication as ordered by physician.SS=D
Failure to label open vials in medication storage and failure to lock medication carts.SS=E
Failure to obtain laboratory blood testing as ordered by physician.SS=D
Failure to conduct and implement facility-wide assessment and quality assurance plans addressing training and competency for IV therapy.SS=J
Failure to provide required annual nurse aide training including dementia and abuse training.SS=E
Report Facts
Facility census: 87 Residents with PICC lines: 5 Residents receiving IV medications: 2 LPNs performing IV therapy without competency: 9 Psychotropic medication dose: 25 Psychotropic medication dose reduced to: 12.5 Required nurse aide training hours: 12
Employees Mentioned
NameTitleContext
Unit Manager #29Registered Nurse Unit ManagerNamed in corrective actions and interviews related to IV therapy competency and lab orders
Unit Manager #56Registered Nurse Unit ManagerNamed in corrective actions and interviews related to IV therapy competency and lab orders
Licensed Practical Nurse #27Licensed Practical NurseNamed in IV therapy competency deficiency and interview
Licensed Practical Nurse #33Licensed Practical NurseNamed in IV therapy competency deficiency and interview
Licensed Practical Nurse #49Licensed Practical NurseNamed in IV therapy competency deficiency and interview
Licensed Practical Nurse #6Licensed Practical NurseNamed in IV therapy competency deficiency and interview
Director of Nursing #46Director of NursingNamed in interviews and corrective actions related to IV therapy competency, lab orders, and facility assessment
Medical Director #115Medical DirectorNamed in interviews and corrective actions related to psychotropic medication dose reduction and lab orders
Staff Development Coordinator #5Staff Development CoordinatorNamed in corrective actions and interviews related to nurse aide training and IV therapy competency
Director of Rehabilitation #75Director of RehabilitationNamed in corrective actions and interviews related to mobility equipment
Certified Nurse Aide #24Certified Nurse AideNamed in interview related to mobility equipment
Director of Staff Development #5Director of Staff DevelopmentNamed in interview related to nurse aide training
Regional Human Resources Consultant #116Regional Human Resources ConsultantNamed in interview related to nurse aide training
District Director Clinical Resources #112District Director Clinical ResourcesNamed in interviews related to IV therapy competency and nurse aide training
Administrator #45Nursing Home AdministratorNamed in interviews related to QAPI and nurse training
Inspection Report Complaint Investigation Census: 88 Deficiencies: 0 Aug 8, 2018
Visit Reason
An unannounced complaint investigation was conducted at Morgantown Health and Rehabilitation Center from 08/06/18 through 08/08/18 for Complaint Reference #20457 and #20537.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
The allegations were unsubstantiated and no related or unrelated deficient practices were identified.
Report Facts
Sample size: 8
Inspection Report Complaint Investigation Census: 81 Deficiencies: 0 Apr 18, 2018
Visit Reason
An unannounced complaint investigation was conducted from April 16, 2018 to April 18, 2018 at Morgantown Health and Rehabilitation Center for Complaint Reference #20159.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
The allegations were unsubstantiated and no related or unrelated deficient practices were identified.
Report Facts
Sample size: 5
Inspection Report Annual Inspection Census: 84 Deficiencies: 0 Apr 5, 2018
Visit Reason
An unannounced revisit was conducted from April 3, 2018 to April 5, 2018 for the annual recertification and relicensure survey concluding on January 11, 2018.
Findings
The facility was found to have corrected the previously cited deficient practices and substantial compliance was effective as of March 12, 2018.
Report Facts
Revisit survey sample: 12
Inspection Report Annual Inspection Census: 79 Deficiencies: 12 Jan 11, 2018
Visit Reason
An unannounced annual recertification survey, relicensure survey, and complaint investigation was conducted at Morgantown Health and Rehabilitation Center from January 8, 2018 through January 11, 2018, including an extended survey on January 10, 2018.
Findings
The facility was found deficient in multiple areas including failure to promote resident dignity by staff entering rooms without knocking, failure to ensure resident choice in food preferences, failure to notify physician and medical power of attorney timely regarding pressure ulcers, inaccurate minimum data set assessments, failure to revise care plans, failure to provide proper care for enteral feeding residents, failure to provide medically related social services, failure to ensure timely bowel management for residents on opioids, failure to maintain proper medication storage and labeling, failure to assist residents in obtaining dental care, failure to maintain accurate medical records, and failure to follow infection control practices.
Complaint Details
Complaint Reference #18972 was unsubstantiated with no related or unrelated deficiencies cited.
Severity Breakdown
SS=C: 2 SS=D: 7 SS=E: 3
Deficiencies (12)
DescriptionSeverity
Staff entered four resident rooms without knocking, identifying themselves, or obtaining permission, affecting residents #43, #49, #52, and #62.SS=C
Resident #52 was not offered a choice regarding type of eggs served, despite preference for fried or boiled eggs.SS=D
Failure to immediately notify physician and medical power of attorney of significant changes in Resident #10's skin integrity, resulting in actual harm due to necrotic tissue development in a heel pressure ulcer.SS=C
Admission and quarterly minimum data set assessments for Resident #10 inaccurately assessed pressure ulcer status.SS=D
Failure to revise care plans for Resident #52 regarding activity preferences and Resident #66 regarding tube feeding care.SS=D
Resident #66 was observed slid down in bed with head flat during enteral feeding, with no interventions in place to prevent this, posing risk of aspiration.SS=E
Resident #24 had only three pairs of pants, all in laundry, and went to a medical appointment in shorts during cold weather.SS=D
Resident #6 had opioid-induced constipation with no documented administration of laxatives or interventions during multiple episodes of no bowel movement for more than three days.SS=D
Expired medications, unlabeled or expired specimen collection devices, and unsecured Schedule IV controlled substances were found in medication storage areas.SS=D
Resident #3's diet order was incorrectly transcribed as regular diet instead of regular liquids.SS=D
Failure to follow infection control practices including hand hygiene and labeling of enteral feeding containers for residents #43, #49, #62, #21, and #66.SS=E
Resident #20 was not assisted in obtaining dental care despite complaints of dental issues and concerns about payment.SS=D
Report Facts
Survey sample size: 30 Facility census: 79 Pressure ulcer measurement: 3 Pressure ulcer measurement: 2.4 Pressure ulcer measurement: 0.8 Enteral feeding rate: 94 Enteral feeding duration: 16 Bowel movement gaps: 6 Bowel movement gaps: 5 Expired medication count: 11 Expired medication count: 14 Schedule IV controlled substances count: 10
Employees Mentioned
NameTitleContext
LPN #38Licensed Practical NurseNamed in findings for failure to knock before entering rooms and failure to wash hands during medication administration
ADONAssistant Director of NursingInterviewed regarding pressure ulcer monitoring and notification
DONDirector of NursingInterviewed regarding pressure ulcer monitoring, notification, and care plan revisions
Employee #41Director of RehabInterviewed regarding pressure relieving boots and wound care
LPN #3Licensed Practical NurseInterviewed regarding enteral feeding container labeling and resident positioning
NA #57Nurse AideInterviewed regarding resident sliding down in bed during enteral feeding
Receptionist #41ReceptionistInterviewed regarding resident dental appointment assistance
Social Worker #11Social WorkerInterviewed regarding resident dental appointment assistance
Dietician #74DieticianInterviewed regarding diet order transcription
Account Manager #66Account ManagerInterviewed regarding diet order transcription and resident activity preferences
LPN #59Nurse AideMentioned entering resident room without knocking
Inspection Report Census: 79 Deficiencies: 2 Jan 9, 2018
Visit Reason
The inspection was conducted to assess compliance with fire safety drills and electrical equipment testing requirements, as well as other regulatory standards.
Findings
The facility failed to perform quarterly fire drills on each shift and did not complete required electrical safety testing for portable patient-care related equipment. The facility was found in compliance with all applicable Federal, State, and local Emergency Preparedness requirements.
Severity Breakdown
SS=C: 3
Deficiencies (2)
DescriptionSeverity
Failed to perform fire drills on each shift at least quarterly, including a missing fire drill on the fourth quarter midnight shift.SS=C
Failed to complete electrical testing for portable patient-care related electrical equipment; no evidence of electrical safety testing was provided.SS=C
Report Facts
Facility census: 79 Deficiency completion date: Feb 19, 2018
Employees Mentioned
NameTitleContext
Maintenance DirectorReceived education on fire drills and electrical equipment testing; responsible for reporting to Safety and QAPI committees
AdministratorSigned agreement with 1SS Solutions to complete electrical equipment testing
Maintenance SupervisorPresent during inspection and agreed deficiencies needed correction
Inspection Report Complaint Investigation Deficiencies: 1 Jul 12, 2017
Visit Reason
The inspection was conducted as a complaint investigation based on complaint references #17703 and #18106, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit.
Findings
The facility, Golden Living Center Morgantown, was found to be in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules. Previously cited deficient practices were corrected as evidenced by the accepted plans of correction.
Complaint Details
The visit was complaint-related with references to complaints #17703 and #18106. The facility was found in substantial compliance following review of plans of correction and credible evidence, with no onsite revisit required.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
The facility must inform residents orally and in writing of their rights, rules, services, and charges, including Medicaid-related information, prior to or upon admission and during their stay.Level C
Inspection Report Complaint Investigation Census: 6 Capacity: 82 Deficiencies: 1 Jun 19, 2017
Visit Reason
An unannounced complaint survey was conducted at Golden Living Center Morgantown from June 19, 2017 to June 21, 2017, based on complaint references #18106 and #17703.
Findings
The complaint investigation found one unrelated deficiency involving an unlocked South Hall Shower Room containing hazardous items accessible to residents. The facility failed to maintain an environment free from accident hazards under its control.
Complaint Details
Complaint references #18106 and #17703 were unsubstantiated with one unrelated deficiency cited.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
The South Hall Shower Room door was unlocked and contained chemical substances and razors accessible to residents, posing accident hazards.SS=E
Report Facts
Facility census: 6 Total licensed capacity: 82 Containers of Medspa Shave Cream: 3 Containers of Medline Body Lotion: 2 Containers of Medspa Aftershave: 1 Containers of Medline Shampoo & Body Wash: 1 Disposable razors: 5
Employees Mentioned
NameTitleContext
Director of NursingObserved the unlocked South Hall Shower Room and stated the door should have been secured.
Inspection Report Complaint Investigation Census: 90 Deficiencies: 0 Feb 15, 2017
Visit Reason
An unannounced complaint investigation was conducted at Golden Living Center Morgantown from 02/13/17 to 02/15/17 for Complaint Reference #17069.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities and 64 CSR 13 Legislative Rules West Virginia Division of Health Nursing Home Licensure Rule.
Complaint Details
Complaint Reference #17069 was investigated and found unsubstantiated with no deficiencies identified.
Report Facts
Sample size: 8
Inspection Report Re-Inspection Census: 87 Deficiencies: 0 Jan 16, 2017
Visit Reason
An unannounced revisit was conducted for the Quality Indicator Survey, State Licensure survey, and Complaint Investigation #16117 concluding on 2016-10-17.
Findings
The facility was found to have corrected the previously cited deficient practices as reflected on the CMS-2567B.
Complaint Details
Complaint Investigation #16117 was part of the visit; the facility corrected the cited deficiencies.
Report Facts
Revisit survey sample size: 6
Inspection Report Annual Inspection Census: 91 Deficiencies: 11 Oct 17, 2016
Visit Reason
Unannounced annual Quality Indicator and State Licensure Surveys were conducted from October 4, 2016 through October 17, 2016. Complaint Investigation 16117 was also conducted and substantiated with deficiencies resulting.
Findings
The facility was found deficient in multiple areas including comprehensive assessments, notice requirements before transfer/discharge, resident rights to make choices, assessment accuracy, participation in care planning, services by qualified persons per care plan, infection control, food handling, clinical record accuracy, and quality assurance committee effectiveness. Notably, a resident suffered a fall due to removal of side rails without physician order resulting in a brain bleed and death. Several residents had missing or non-functioning bed alarms despite physician orders. Infection control lapses and privacy breaches were also identified.
Complaint Details
Complaint Investigation 16117 was substantiated with deficiencies resulting.
Severity Breakdown
SS=B: 1 SS=D: 5 SS=E: 3 SS=F: 2
Deficiencies (11)
DescriptionSeverity
Failure to complete accurate comprehensive assessments, including dental assessments, for residents.SS=D
Failure to provide complete and correct notice before transfer or discharge, including accurate contact information for appeal.SS=B
Failure to ensure residents received services consistent with their plan of care, including bathing frequency.SS=D
Failure to ensure accurate quarterly minimum data set assessments reflecting resident functional status.SS=D
Failure to revise care plans after physician orders changed, including removal of alarms.SS=D
Failure to provide services by qualified persons in accordance with residents' care plans, including missing or non-functioning safety alarms and side rails.SS=E
Failure to maintain sanitary food preparation practices, including staff wearing rings with stones while handling food.SS=F
Failure to maintain an effective infection control program, including improper hand hygiene, improper linen handling, uncovered ice scoop, and unsafe ice handling for residents on contact precautions.SS=F
Failure to maintain complete and accurate clinical records, including behavior flow sheets that did not accurately reflect resident behaviors.SS=D
Failure to safeguard resident clinical record information, with identifiable personal and health information of former residents displayed publicly.SS=E
Failure of the Quality Assessment and Assurance committee to identify and correct quality deficiencies, including failure to ensure ongoing implementation of corrective actions related to resident safety and care.SS=E
Report Facts
Residents in facility census: 91 Sample residents for Quality Indicator Survey: 19 Sample residents for complaint investigation: 6 Deficiency counts: 11 Fall dates for Resident #44: 8 Behavior flow sheet omissions for Resident #44: 15
Employees Mentioned
NameTitleContext
LPN #24Licensed Practical NurseReviewed inaccurate dental assessment for Resident #44
DONDirector of NursingReviewed bathing logs, MDS assessments, and bed alarm issues
NA #8Nurse AideProvided information on Resident #103 bathing and showering
PT #90Physical TherapistConfirmed Resident #51 was totally dependent
RNAC #48Registered Nurse Assessment CoordinatorAcknowledged inaccurate MDS assessments for Resident #51
LPN #76Licensed Practical NurseConfirmed bed alarm discontinuation for Resident #95
NA #5Nurse AideObserved non-functioning bed alarms and alerted DON
AdministratorFacility AdministratorAcknowledged side rail removal error and alarm issues
LPN #15Licensed Practical NurseObserved wiping spill without hand hygiene
DM #69Dietary ManagerHandled resident footboard without hand hygiene
NA #41Nurse AideHandled soiled linens improperly and pushed resident wheelchair
AD #54Activity DirectorHandled ice scoop uncovered and without gloves
LPN #68Licensed Practical NurseConfirmed shower room should be locked and hazardous items secured
NS #64Nurse SupervisorConfirmed improper linen handling and hand hygiene
LPN #12Licensed Practical NurseExpressed concern about improper ice handling
Inspection Report Life Safety Census: 91 Deficiencies: 1 Oct 13, 2016
Visit Reason
The inspection was conducted to evaluate compliance with the NFPA 101 Life Safety Code standards, specifically focusing on the conduct of fire drills at unexpected times under varying conditions across all shifts.
Findings
The facility failed to ensure that fire drills were conducted at unexpected times under varying conditions for the afternoon and midnight shifts over four quarters from October 2015 through September 2016. Fire drills for the afternoon shift were all conducted within 1.5 hours of each other, and three of four midnight shift drills were conducted within 15 minutes of each other.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Failure to conduct fire drills at unexpected times under varying conditions for the afternoon shift (2 p.m. to 10 p.m.) and midnight shift (10 p.m. to 6 a.m.) for four quarters documented over the past year.SS=C
Report Facts
Facility census: 91 Fire drills: 4 Fire drills conducted within short time frames: 3
Employees Mentioned
NameTitleContext
Maintenance DirectorInterviewed on 10/12/16 confirming fire drill times
Maintenance SupervisorProvided education on expectations for varying drill times and responsible for ensuring compliance
Inspection Report Re-Inspection Census: 93 Deficiencies: 0 Mar 15, 2016
Visit Reason
An unannounced second revisit was conducted to follow up on the Complaint Reference #14803 concluding on December 11, 2015.
Findings
The facility was found to have corrected the previously cited deficient practices as reflected on the CMS-2567B.
Complaint Details
Complaint Reference #14803 was the basis for the revisit survey.
Report Facts
Revisit survey sample size: 3
Inspection Report Complaint Investigation Census: 94 Deficiencies: 3 Feb 16, 2016
Visit Reason
An unannounced revisit was conducted for a Complaint Investigation Survey concluding on 12/11/15, to determine compliance with cited deficiencies.
Findings
The facility was found to remain out of compliance with F323 (free of accident hazards/supervision/devices) and new citations were issued at F282 (services by qualified persons/per care plan) and F309 (provide care/services for highest well being). The facility failed to implement the care plan related to safety issues for Resident #60, who was not wearing non-skid footwear as ordered, increasing fall risk.
Complaint Details
Complaint Reference: 14803. The revisit was conducted due to a complaint investigation survey concluding on 12/11/15.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failed to implement care plan related to safety issues; Resident #60 was not wearing non-skid footwear as required.SS=D
Failed to provide care and services to maintain highest practicable physical, mental, and psychosocial well-being; Resident #60 not wearing non-skid footwear as ordered.SS=D
Failed to ensure resident environment free of accident hazards and provide adequate supervision; Resident #60 was provided non-skid footwear intervention but was observed wearing socks and slippers instead.SS=D
Report Facts
Facility census: 94 Number of residents reviewed: 3 Falls sustained by Resident #60: 3 Frequency of Resident Monitoring Tool completion: 5 Quality Assurance reporting frequency: 3
Employees Mentioned
NameTitleContext
Registered Nurse #77Registered NurseAssessed Resident #60's footwear and retrieved slippers during observation.
Nurse Aide #58Nurse AideReported resident was in dining room without non-skid footwear and explained usual practice of putting slippers on resident.
AdministratorAdministratorReported staff informed her that Resident #60 was wearing non-compliant footwear.
Inspection Report Complaint Investigation Census: 91 Deficiencies: 5 Dec 9, 2015
Visit Reason
An unannounced complaint survey was conducted at Golden LivingCenter-Morgantown from December 9, 2015 to December 11, 2015, based on complaint #14803 which was substantiated with related and unrelated deficiencies.
Findings
The facility failed to provide medically-related social services, failed to prevent neglect resulting in a resident fall with injury, failed to report and investigate multiple unwitnessed falls requiring medical intervention, failed to maintain accurate medical records, failed to develop comprehensive care plans reflecting resident needs, and failed to provide adequate supervision to cognitively impaired residents to prevent accidents.
Complaint Details
Complaint #14803 was substantiated. The complaint investigation revealed neglect and inadequate supervision leading to resident falls with injury, failure to report and investigate incidents properly, and deficiencies in care planning and social services.
Severity Breakdown
SS=E: 1 SS=G: 2 SS=D: 2
Deficiencies (5)
DescriptionSeverity
Failure to provide medically-related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for Resident #83.SS=E
Failure to prohibit mistreatment, neglect, and abuse of residents and misappropriation of resident property, resulting in Resident #88's fall from a shower gurney causing serious injury.SS=G
Failure to maintain accurate and complete medical records for Resident #92, including inaccurate incident reports and medication administration records.SS=D
Failure to develop a comprehensive care plan for Resident #88 that includes measurable objectives and nursing interventions related to the use of an immobilizing cervical collar.SS=D
Failure to ensure the resident environment remains free of accident hazards and to provide adequate supervision to prevent accidents for Residents #88 and #92.SS=G
Report Facts
Residents in sample: 7 Facility census: 91 Falls: 2 Medication doses: 2 Completion date: 2016
Employees Mentioned
NameTitleContext
Registered Nurse Assessment Coordinator (RNAC) #74Covered social worker duties and acknowledged incomplete MDS sections
Licensed Practical Nurse (LPN) #11Administered Ativan to Resident #92 and involved in fall incident investigation
Nurse Aide (NA) #5Involved in Resident #88 shower incident leading to fall
Nurse Aide (NA) #115Negligent in supervision of Resident #88, terminated
Director of Nursing (DON)Acknowledged deficiencies and decisions related to neglect and supervision
Assistant Director of Nursing (ADON)Agreed with DON on neglect and supervision issues
Licensed Practical Nurse (LPN) #95Administered second dose of Ativan to Resident #92 but did not document
Physical Therapist #103Provided education on collar care but documentation was not available to nursing staff
Inspection Report Plan of Correction Deficiencies: 1 Nov 2, 2015
Visit Reason
The document is a plan of correction related to a Quality Indicator Survey that concluded on 09/14/15, accepted in lieu of an onsite revisit.
Findings
The facility, Golden LivingCenter - Morgantown, is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, with previously cited deficient practices addressed.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility as required by 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 90 Deficiencies: 0 Oct 19, 2015
Visit Reason
An unannounced complaint investigation was conducted at Golden LivingCenter - Morgantown for Complaint Reference 14440.
Findings
The allegations were unsubstantiated and no related or unrelated deficient practices were identified. The facility was in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities.
Complaint Details
Complaint Reference 14440 was unsubstantiated with no deficient practices identified.
Report Facts
Sample size: 6
Inspection Report Life Safety Deficiencies: 2 Sep 16, 2015
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, including the condition and maintenance of automatic sprinkler systems and electrical wiring and equipment in the facility.
Findings
The facility failed to maintain sprinkler pipes free from obstruction and properly fitted sprinkler escutcheons, and electrical wiring issues were found including missing GFCI receptacles, missing box covers, and improperly terminated wiring. These deficiencies were verified with facility maintenance and administration during the inspection.
Severity Breakdown
SS=C: 1 SS=B: 1
Deficiencies (2)
DescriptionSeverity
Sprinkler pipes were obstructed, sprinkler escutcheons improperly fitted in the laundry room, and wires draped over sprinkler piping.SS=C
Electrical wiring and equipment not maintained according to NFPA 70; drink machine and water cooler not plugged into GFCI receptacle, missing box covers, and discontinued wiring not properly terminated.SS=B
Report Facts
Deficiencies cited: 2
Employees Mentioned
NameTitleContext
Maintenance SupervisorVerified sprinkler system deficiencies and discussed electrical findings during inspection
Facility AdministratorDiscussed sprinkler system deficiencies at time of exit
Facility DirectorDiscussed electrical wiring deficiencies at time of exit
Inspection Report Annual Inspection Census: 88 Deficiencies: 10 Sep 14, 2015
Visit Reason
Unannounced annual recertification survey conducted from September 8, 2015 through September 14, 2015 to assess compliance with federal and state regulations.
Findings
The facility was found deficient in multiple areas including failure to post required resident rights information, failure to notify responsible parties of changes in condition, inaccurate resident assessments, incomplete care plans, failure to implement care plans, failure to follow physician orders for medications, inadequate personal hygiene care, medication errors, failure to post nurse staffing information, and infection control deficiencies.
Severity Breakdown
C: 2 D: 6 B: 1 E: 1 F: 1
Deficiencies (10)
DescriptionSeverity
Failure to post required information regarding resident rights and state client advocacy groups.C
Failure to notify responsible party of changes in resident condition or new physician orders for one resident.D
Failure to complete assessments accurately reflecting resident status, specifically related to significant weight loss.B
Failure to develop comprehensive care plans reflecting individual resident needs including hospice care, dental care, and insomnia.E
Failure to implement care plans for securing Foley catheter, notifying physician of hypotension, and providing oral care.D
Failure to follow physician's orders for administration of Tylenol for fever.D
Failure to provide scheduled showers as requested by resident.D
Medication errors including improper sequencing of inhaler and nebulizer and failure to clean nebulizer equipment.D
Failure to post daily nurse staffing and resident census in a prominent location accessible to residents and visitors.C
Failure to maintain infection control program including unclean medication carts, improper use of personal protective equipment, and improper handling of tube feeding supplies.F
Report Facts
Survey sample size: 15 Medication error rate: 6.06 Resident census: 88 Missed showers: 11 Temperature readings: 102.2 Temperature readings: 101.3
Employees Mentioned
NameTitleContext
LPN #16Licensed Practical NurseInvolved in medication administration errors for Resident #45
NA #96Nursing AssistantFailed to change gloves after catheter care for Resident #145
NA #121Nursing AssistantEntered contact precaution room without gloves and did not wash hands
RN #20Registered NurseReported on nurse staffing posting location
DONDirector of NursingInterviewed regarding multiple deficiencies including care plan implementation and infection control
Infection Control RN #71Registered NurseInterviewed regarding infection control deficiencies
Inspection Report Complaint Investigation Deficiencies: 0 Apr 28, 2015
Visit Reason
The inspection was conducted as a complaint investigation, reviewing plans of correction and credible evidence in lieu of an onsite revisit for complaints concluding on 2015-04-01.
Findings
The facility, Golden LivingCenter - Morgantown, was found to be in substantial compliance with 42 CFR Part 483 and West Virginia nursing home licensure rules, with previously cited deficient practices corrected.
Complaint Details
Complaint Reference: 12994. The complaint investigation concluded with the facility in substantial compliance and no onsite revisit was required.
Inspection Report Complaint Investigation Census: 96 Deficiencies: 1 Apr 1, 2015
Visit Reason
An unannounced complaint survey was conducted at Golden LivingCenter-Morgantown from March 30, 2015 to April 1, 2015, triggered by complaint #12994 which was unsubstantiated with an unrelated deficiency.
Findings
The facility failed to store and distribute food under sanitary conditions, including snacks stored directly on the floor and snacks served on trays with previously consumed drinks. These sanitation issues had the potential to affect more than a limited number of residents.
Complaint Details
Complaint #12994 was unsubstantiated with an unrelated deficiency. The deficiency cited was based on observation and staff interview during the complaint investigation.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to store and distribute food under sanitary conditions; snacks were stored in containers sitting directly on the floor and served on trays with drinks already consumed by residents.SS=E
Report Facts
Complaint sample size: 11 Facility census: 96
Employees Mentioned
NameTitleContext
Director of NursingVerified snack containers were stored on the floor and confirmed sanitation violations
AdministratorAgreed the issues were sanitation violations
Dietary employeeObserved distributing snacks on trays with previously consumed drinks
Inspection Report Complaint Investigation Deficiencies: 0 Sep 4, 2014
Visit Reason
The inspection was conducted as a complaint investigation referenced by complaint number 11912.
Findings
The complaint was substantiated; however, no citations were issued as a result of the investigation.
Complaint Details
Complaint Reference: 11912. Substantiated complaint record with no citations.
Inspection Report Re-Inspection Census: 97 Deficiencies: 0 Aug 14, 2014
Visit Reason
An unannounced revisit was conducted at Golden LivingCenter - Morgantown on 08/13/14 to 08/14/14 for Complaint Reference 11425 concluding on 06/17/14.
Findings
The facility was found to have corrected the previously cited issues as reflected on the CMS-2567B.
Complaint Details
Complaint Reference 11425 was investigated and the facility was found to have corrected the cited issues.
Report Facts
Revisit survey sample: 23
Inspection Report Complaint Investigation Census: 97 Deficiencies: 7 Jun 17, 2014
Visit Reason
An unannounced complaint survey was conducted due to complaint #11425, which was substantiated with related and unrelated deficiencies cited.
Findings
The facility failed to notify the physician of a change in condition in a timely manner for Resident #13, resulting in delayed diagnosis of bilateral hip fractures. The facility also failed to prevent resident-to-resident mistreatment by Resident #71, who had a history of aggressive behavior including ramming other residents with her power wheelchair. Additionally, the facility failed to investigate an injury of unknown origin and failed to ensure adequate supervision to prevent elopements and falls.
Complaint Details
Complaint #11425 was substantiated with related and unrelated deficiencies cited. The complaint sample consisted of 16 residents. The facility census on the first day of the complaint investigation survey was 97 residents.
Severity Breakdown
Level C: 1 Level J: 1 Level F: 2 Level D: 1 Level E: 2
Deficiencies (7)
DescriptionSeverity
Failed to notify physician in a timely manner regarding Resident #13's swollen thigh and pain.Level C
Failed to prohibit resident-to-resident mistreatment and abuse, including failure to identify at-risk residents and implement interventions.Level J
Failed to investigate and report an injury of unknown origin for Resident #13 and failed to screen contracted therapy staff for abuse/neglect registry.Level F
Failed to provide care and services in accordance with the comprehensive care plan for Residents #20 and #71, including failure to implement supervision and behavior interventions.Level D
Failed to provide treatment and services to correct mental/psychosocial adjustment difficulties for Resident #71.Level E
Failed to ensure resident environment was free of accident hazards and provide adequate supervision to prevent accidents, including unlocked soiled utility room and inadequate supervision of residents leading to injury.Level E
Facility administration failed to use resources effectively and efficiently to maintain highest practicable well-being of residents, including failure to use quality assurance tools and protocols effectively.Level F
Report Facts
Residents with behavioral healthcare needs: 63 Elopements documented: 8 Residents sampled: 16 Facility census: 97
Employees Mentioned
NameTitleContext
Employee #13Director of Staff Development, Registered NurseInterviewed regarding staff education on elopements and 15 minute checks
Employee #24Director of NursingInterviewed regarding failure to investigate Resident #13's injury and therapy communication
Employee #38AdministratorInterviewed regarding elopement procedures, quality assurance, and resident safety
Employee #50Nurse Supervisor, Registered NurseInterviewed regarding delayed physician notification and therapy treatment for Resident #13
Employee #51Assistant Director of NursingSigned unusual occurrence report for Resident #13
Employee #72Licensed Practical NurseWitnessed incident of Resident #71 knocking down Resident #20
Employee #81Social WorkerInterviewed regarding discharge planning for Resident #90
Employee #108Physical Therapist, ContractedProvided therapy progress notes for Resident #13
Employee #9Nurse AideInterviewed regarding unlocked soiled utility room
Employee #1HousekeeperInterviewed regarding use of tuberculocidal disinfectant spray
Employee #22Medical Records CoordinatorConfirmed no order for Hoyer lift or discontinuation of Sara lift for Resident #13
Employee #68Nurse AideInterviewed regarding difficulty using Sara lift with Resident #13
Inspection Report Plan of Correction Deficiencies: 1 Mar 27, 2014
Visit Reason
The document is a plan of correction submitted in response to previously cited deficiencies during the Quality Indicator and Licensure Surveys concluding on 01/24/14.
Findings
The facility, Golden LivingCenter-Morgantown, is in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, with accepted plans of correction and credible evidence in lieu of an onsite revisit.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required under 483.10(b)(5)-(10), including providing notice in a language the resident understands and written acknowledgment.Level C
Report Facts
Event ID: 860Y11 Facility ID: WV515049
Inspection Report Complaint Investigation Deficiencies: 0 Mar 27, 2014
Visit Reason
The inspection was conducted as a complaint investigation, with a review of plans of correction and credible evidence accepted in lieu of an onsite revisit for the complaint investigation(s) concluding on 02/12/14.
Findings
The facility, Golden LivingCenter - Morgantown, was found to be in substantial compliance with 42 CFR Part 483 Requirements for Long Term Care Facilities, and was in substantial compliance with previously cited deficient practices.
Complaint Details
Complaint Reference: 14016 / 9991. The complaint investigation concluded on 02/12/14 with the facility in substantial compliance.
Inspection Report Complaint Investigation Census: 96 Deficiencies: 1 Feb 11, 2014
Visit Reason
An unannounced complaint investigation was conducted due to allegations of missing money from residents' rooms.
Findings
The facility failed to report and thoroughly investigate alleged misappropriation of personal property for seven residents who reported missing money. There was no evidence the facility made efforts to identify the perpetrator or protect other residents from further loss.
Complaint Details
Substantiated complaint record with a related citation. The facility did not report missing money allegations to authorities due to lack of a known suspect and viewed the situation as a he said/she said scenario. Residents reported multiple incidents of missing money and other personal items. The facility reimbursed residents but did not conduct thorough investigations or coordinate with law enforcement.
Severity Breakdown
SS=E: 1
Deficiencies (1)
DescriptionSeverity
Failed to report and thoroughly investigate alleged misappropriation of personal property for seven residents.SS=E
Report Facts
Residents with alleged missing money: 7 Survey sample size: 10 Facility census: 96 Missing money amounts: 12 Missing money amounts: 5 Missing money amounts: 5 Missing money amounts: 10 Missing money amounts: 21 Missing money amounts: 7 Missing money amounts: 20 Missing money amounts: 40 Missing money amounts: 9 Withdrawal amount: 10
Inspection Report Annual Inspection Census: 88 Deficiencies: 10 Jan 24, 2014
Visit Reason
Unannounced annual Quality Indicator and State Licensure Surveys were conducted from January 20, 2014 through January 24, 2014 to assess compliance with regulatory requirements.
Findings
The facility was found deficient in multiple areas including inaccurate resident assessments, incomplete care plans, failure to monitor medication side effects, improper medication administration, medication storage issues, infection control program deficiencies, incomplete clinical records, and ineffective quality assurance activities.
Severity Breakdown
SS=D: 6 SS=E: 4 SS=F: 1
Deficiencies (10)
DescriptionSeverity
Failed to accurately assess one resident's pressure ulcer status.SS=D
Failed to develop comprehensive care plans with measurable objectives and nonpharmacologic interventions for residents on psychotropic medications.SS=E
Failed to update care plan to reflect current medical condition for one resident.SS=D
Failed to provide services by qualified persons in accordance with care plans, including monitoring side effects of psychotropic medications and proper use of positioning devices.SS=E
Failed to administer medication properly through gastrostomy tube using warm water as required.SS=D
Failed to ensure drug regimen was free from unnecessary drugs and monitor for adverse effects of psychotropic medications.SS=E
Failed to maintain drug records, label and store drugs and biologicals properly, including expired medications and unlabeled multi-dose vials.SS=D
Failed to maintain an effective infection control program including surveillance and investigation of infections and adherence to contact isolation precautions.SS=D
Failed to maintain complete, accurate, and accessible clinical records reflecting resident status and treatment.SS=D
Quality Assessment and Assurance committee failed to identify and act upon quality deficiencies including medication storage and infection control issues.SS=F
Report Facts
Survey sample residents: 23 Medication administration observations: 30 Medication administration errors: 2 Medication error rate: 6 Facility census: 88
Employees Mentioned
NameTitleContext
Employee #102Registered Nurse Assessment CoordinatorConfirmed inaccurate MDS assessments and lack of nonpharmacologic interventions in care plans
Employee #23Director of NursingAcknowledged incorrect medication order and lack of plan to correct medication storage issues
Employee #12Director of Clinical Education and Infection Control NurseConfirmed failure to track infection organisms and monitor isolation practices
Employee #6Registered Nurse SupervisorUnaware of resident injury from wheelchair, confirmed incomplete medical record
Employee #37Executive DirectorAcknowledged failure of QAA committee to act on deficiencies
Employee #73Licensed Practical NurseObserved administering medication incorrectly through gastrostomy tube
Employee #21Licensed Practical NurseObserved failing to wear gown during contact isolation dressing change
Employee #85Licensed Practical NurseAdministered incorrect dose of medication
Employee #11Licensed Practical NurseObserved medication storage issues and failure to date multi-dose vial
Inspection Report Life Safety Deficiencies: 0 Jan 23, 2014
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2000.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 18, 2013
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference 13205 / 8694.
Findings
The complaint was unsubstantiated and no citations were issued during the investigation.
Complaint Details
Complaint reference 13205 / 8694 was investigated and found to be unsubstantiated with no citations.
Inspection Report Complaint Investigation Deficiencies: 0 Jul 25, 2013
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference 13168 / 8477.
Findings
The complaint was found to be unsubstantiated with no citations issued.
Complaint Details
Complaint reference 13168 / 8477 was investigated and found to be unsubstantiated with no citations.
Inspection Report Complaint Investigation Deficiencies: 0 Jul 2, 2013
Visit Reason
The inspection was conducted in response to a complaint referenced as 8338 / 13148.
Findings
The complaint was found to be unsubstantiated and no citations were issued.
Complaint Details
Complaint Reference: 8338 / 13148. Unsubstantiated complaint with no citations.
Inspection Report Complaint Investigation Deficiencies: 0 May 15, 2013
Visit Reason
The inspection was conducted in response to three complaint references: 13067/7869, 13100/8047, and 13106/8076.
Findings
All three complaints were found to be unsubstantiated with no citations issued.
Complaint Details
Complaint References 13067/7869, 13100/8047, and 13106/8076 were investigated and found to be unsubstantiated with no citations.
Inspection Report Plan of Correction Deficiencies: 1 Mar 26, 2013
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Morgantown Heights of Journey nursing facility.
Findings
The report identifies a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, including Medicaid-related information.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 92 Deficiencies: 2 Feb 8, 2013
Visit Reason
The inspection was conducted as a complaint investigation related to substantiated complaints concerning the facility's failure to provide relevant medical information to acute care facilities during resident transfers and failure to identify and treat changes in resident status.
Findings
The facility failed to provide adequate clinical information to receiving acute care hospitals for residents transferred in emergency situations, as documented for Resident #63 and four other residents. Additionally, the facility failed to identify and treat hypoglycemia symptoms in Resident #63, who had insulin-dependent diabetes mellitus, prior to transfer.
Complaint Details
Complaint Reference: 7663 / 13034. The complaint was substantiated with citations related to failure to provide adequate transfer information and failure to identify and treat hypoglycemia.
Severity Breakdown
SS=E: 2
Deficiencies (2)
DescriptionSeverity
Failure to provide relevant medical information to receiving acute care facility during resident transfer.SS=E
Failure to identify and/or treat a change of status for a resident with insulin dependent diabetes mellitus showing signs of hypoglycemia.SS=E
Report Facts
Facility census: 92 Sampled residents: 6 Additional residents in expanded sample: 8 Residents without sufficient transfer notification: 4 Date of resident transfer: Jan 30, 2013 Blood sugar level: 52 Blood sugar level: 203 Temperature maximum: 101
Employees Mentioned
NameTitleContext
Employee #20Director of NursingInterviewed regarding facility policy and failure to provide transfer information and diabetes management
Employee #57Nurse on duty (LPN)Responsible for transfer report and nursing notes for Resident #63
Employee #28Nursing SupervisorSpoke with acute care hospital but no documentation of information provided
Employee #16Licensed Practical Nurse (LPN)Documented Resident #63's hospital admission with diagnosis of septicemia
Inspection Report Plan of Correction Deficiencies: 1 Aug 30, 2012
Visit Reason
Paper revisit to verify that all previously cited deficiencies have been corrected and are now in substantial compliance.
Findings
All citations from the prior inspection are now back in substantial compliance as confirmed by the paper revisit.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility must inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during their stay, including Medicaid benefits and charges.Level C
Inspection Report Re-Inspection Census: 87 Deficiencies: 4 Aug 7, 2012
Visit Reason
Onsite revisit to a traditional survey conducted on 06/08/12 to verify correction of previous deficiencies.
Findings
The facility was found deficient in maintaining resident dignity and respect, safe and homelike environment, unnecessary drug use, and infection control practices. Specific issues included inappropriate signage revealing personal information, urine odor and clutter in resident rooms, improper bed making, continued use of medications after orders to reduce, and failures in infection control such as improper medication handling, linen storage, handwashing, and nebulizer equipment storage.
Severity Breakdown
SS=D: 2 SS=C: 1 SS=E: 1
Deficiencies (4)
DescriptionSeverity
Failure to provide an environment that maintained or enhanced each resident's dignity, including posting personal information and presence of urine odor and clutter in resident rooms.SS=D
Failure to provide a safe, clean, comfortable and homelike environment, including unmade beds and improperly arranged bed linens.SS=C
Failure to ensure residents were free from unnecessary drugs; residents continued to receive medications after physician agreed to reduction.SS=D
Failure to maintain an Infection Control Program, including improper medication handling, improper linen storage, inadequate handwashing during wound care, and improper storage of nebulizer equipment.SS=E
Report Facts
Facility census: 87 Sampled residents: 18 Affected residents: 4
Employees Mentioned
NameTitleContext
Employee #14TransporterPlaced a sign on a resident's closet door revealing personal information
Employee #61LPNVerified Employee #14 transported residents and distributed supplies such as briefs
Employee #5NurseObserved handling medications improperly during medication pass
Employee #90Registered NurseObserved handling medications improperly during medication pass
Employee #17Observed washing hands improperly during wound treatment
Director of NursesDirector of NursingAcknowledged urine odor and clutter in resident room, verified medication handling issues, and was informed of linen and infection control deficiencies
Inspection Report Routine Deficiencies: 12 Jun 8, 2012
Visit Reason
Routine standard survey of Morgantown Heights of Journey nursing facility to assess compliance with federal regulations.
Findings
The facility was found deficient in multiple areas including dignity and respect of residents, activities meeting residents' needs, comprehensive assessments, care planning, provision of services per care plan, prevention and healing of pressure sores, infection control, medication management, nutrition, and food safety. Specific issues included failure to maintain resident dignity, inadequate activity participation for cognitively impaired residents, incomplete and inaccurate assessments, failure to revise care plans, improper use of assistive devices, medication errors, poor food quality and temperature control, and lapses in infection control practices.
Severity Breakdown
SS=E: 6 SS=D: 3 SS=F: 3
Deficiencies (12)
DescriptionSeverity
Failure to maintain dignity and respect for residents, including inappropriate podiatry procedures and inadequate supervision of cognitively impaired residents.SS=E
Failure to provide activities that meet the interests and needs of cognitively impaired and mobility-dependent residents.SS=E
Failure to complete comprehensive and accurate resident assessments, including cognitive status and mood assessments.SS=D
Failure to revise care plans to meet residents' needs in areas such as accident prevention, ADL assistance, incontinence, restorative nursing, and pressure relief.SS=E
Failure to provide services by qualified persons in accordance with residents' care plans, including failure to apply compression stockings, restorative ambulation, and assistive devices.SS=E
Failure to provide care and services necessary to meet residents' highest practicable well-being, including failure to implement physician orders for wound care, lab testing, edema control, and thickened liquids.SS=E
Failure to ensure residents are free from unnecessary drugs, including inappropriate use of Flomax in a female resident, continued use of quinine without adequate monitoring, and lack of gradual dose reduction for psychotropic medication.SS=E
Medication error rate exceeded 5%, including administration of incorrect aspirin formulation and improper administration of potassium supplement.
Failure to provide food that is palatable, attractive, and served at proper temperature; residents complained about food quality and timeliness.SS=F
Failure to procure, store, prepare, and serve food under sanitary conditions, including improper storage of rehydrated potatoes, nutritional supplements, meats, and dated food items.SS=F
Failure to maintain effective infection control program, including failure to observe contact isolation precautions for MRSA, improper handling of dressings and catheters, and inadequate hand hygiene by staff.SS=F
Failure to provide adequate supervision and assistance devices to prevent accidents, including incomplete fall investigations, failure to use protective devices, and inadequate padding on bed rails.SS=E
Report Facts
Medication error rate: 7.5 Pressure sore size: 2.2 Weight: 131 Temperature: 52 Temperature: 46 Temperature: 30 Temperature: 68
Employees Mentioned
NameTitleContext
LPN18Licensed Practical NurseObserved performing wound care on resident R24 without proper protective clothing and hand hygiene
Director of NursingDirector of NursingInterviewed regarding multiple deficiencies including infection control, care planning, and medication management
RN30Registered NurseAdministered medications with errors including incorrect aspirin formulation and improper potassium administration
CNA33Certified Nursing AssistantFailed to provide restorative ambulation to resident R48 and unaware of splint application requirements
Occupational Therapist #1Occupational TherapistReported staff should apply splints and noted discrepancies in care plan and restorative nursing documentation
Maintenance DirectorMaintenance DirectorInterviewed regarding investigation of resident burn from heater
Registered PharmacistPharmacistRecommended discontinuation of quinine due to risk profile
Medical DirectorPhysicianInterviewed regarding medication management and family influence on medication decisions
Dietary ManagerDietary ManagerInterviewed regarding food quality and temperature issues
Infection Control NurseInfection Control NurseIdentified hand hygiene problems and need for staff education
Inspection Report Life Safety Deficiencies: 0 Jun 6, 2012
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code, 2000.
Findings
The facility was found to be without waivers and in compliance with the provisions of NFPA 101, Life Safety Code, 2000.
Inspection Report Complaint Investigation Deficiencies: 0 May 8, 2012
Visit Reason
The inspection was conducted in response to a complaint referenced as State 12090 / ACTS 7074.
Findings
The complaint investigation was unsubstantiated and no citations were issued.
Complaint Details
Complaint Reference: State 12090 / ACTS 7074. The complaint was unsubstantiated with no citations.
Inspection Report Plan of Correction Deficiencies: 1 Aug 25, 2011
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Morgantown Heights of Journey nursing facility.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by federal regulations.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Complaint Investigation Deficiencies: 0 Aug 4, 2011
Visit Reason
The inspection was conducted as a complaint investigation based on complaint reference #11192.
Findings
The complaint was found to be unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #11192 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Census: 89 Deficiencies: 2 Jul 13, 2011
Visit Reason
The inspection was conducted as a complaint investigation related to infection control and notification of lab results.
Findings
The facility failed to maintain an effective infection control program, including lack of proper signage and personal protective equipment at isolation rooms for several residents, and delayed discontinuation of isolation precautions. Additionally, the facility failed to promptly notify the physician of an abnormal lab result for one resident.
Complaint Details
Complaint reference #11161 was unsubstantiated with unrelated deficiencies cited.
Severity Breakdown
E: 1 D: 1
Deficiencies (2)
DescriptionSeverity
Failure to establish and maintain an infection control program with proper signage and personal protective equipment for residents under contact precautions.E
Failure to promptly notify the attending physician of abnormal lab results for a resident.D
Report Facts
Residents under contact precautions without proper signage or PPE: 7 Residents with delayed discontinuation of isolation precautions: 3 Facility census: 89
Inspection Report Plan of Correction Deficiencies: 1 May 23, 2011
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Morgantown Heights of Journey nursing facility.
Findings
The report includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by federal regulations.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Complaint Investigation Census: 87 Deficiencies: 2 Apr 6, 2011
Visit Reason
The inspection was conducted as a complaint investigation related to allegations of resident abuse and neglect, specifically concerning failure to report and investigate abuse/neglect allegations in a timely manner.
Findings
The facility was found to have substantiated deficiencies including failure to immediately report and thoroughly investigate allegations of abuse/neglect to the State survey agency, and failure to ensure proper hand hygiene by nursing staff during medication administration.
Complaint Details
Complaint reference #11099 was substantiated with deficiencies cited related to failure to report and investigate abuse/neglect allegations. The facility failed to immediately report or thoroughly investigate allegations made on behalf of Resident #88 and failed to timely report abuse/neglect allegations by Employee #107 (former social worker).
Severity Breakdown
SS=E: 1 SS=D: 1
Deficiencies (2)
DescriptionSeverity
Failure to immediately report and thoroughly investigate all allegations of abuse/neglect to the State survey agency, including failure by former social worker to timely report such allegations.SS=E
Failure to ensure one nurse practiced hand hygiene in accordance with facility policy, specifically turning off faucet without using a clean paper towel, risking recontamination.SS=D
Report Facts
Facility census: 87 Sampled residents: 15 Observation count: 3
Employees Mentioned
NameTitleContext
Employee #107Former Social WorkerDid not immediately report abuse/neglect allegations to State survey agency or nurse aide registry
Employee #75Licensed Practical Nurse (LPN)Observed failing to follow hand hygiene policy during medication administration
Inspection Report Plan of Correction Deficiencies: 1 Feb 16, 2011
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of the facility Morgantown Heights of Journey.
Findings
The document includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to properly inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Complaint Investigation Census: 89 Deficiencies: 4 Dec 28, 2010
Visit Reason
The inspection was conducted as a substantiated complaint investigation related to allegations of neglect, mistreatment, and failure to verify surrogate decision-maker authority for residents.
Findings
The facility was found deficient in verifying legal authority of surrogate decision-makers, failure to report allegations of neglect and mistreatment to appropriate agencies, failure to ensure resident safety by not implementing preventive interventions after an accident, and inaccuracies in medical records regarding medication orders for residents.
Complaint Details
Complaint reference #10372 was substantiated with deficiencies cited related to failure to verify surrogate decision-maker authority, failure to report neglect and mistreatment allegations, and other care deficiencies.
Severity Breakdown
SS=D: 4
Deficiencies (4)
DescriptionSeverity
Failed to verify that a surrogate decision-maker had the necessary authority to act on behalf of a resident determined to lack capacity.SS=D
Failed to report allegations involving mistreatment and/or neglect to appropriate agencies in accordance with state law for three residents.SS=D
Failed to ensure one resident was free from accident hazards and failed to provide adequate supervision and assistive devices after an identified accident.SS=D
Failed to ensure accuracy of medical records by continuing to indicate medications and/or dosages that had been changed or discontinued for two residents.SS=D
Report Facts
Facility census: 89 Sampled residents: 6 Residents with unreported neglect allegations: 3 Residents with inaccurate medication records: 2
Employees Mentioned
NameTitleContext
Employee #4Physician's AssistantDocumented inaccurate medication orders in physician's progress notes
Employee #5Social WorkerInterviewed regarding lack of legal surrogate documentation for Resident #23
Employee #6Assessment NursePresented care plan related to siderail padding for Resident #23
Employee #7Nurse who investigated neglect allegation regarding Resident #37's nail care
Employee #8Admissions PersonReceived neglect allegations from Resident #67 and initiated investigation
Employee #9Aide alleged to have been rude to Resident #67
Employee #10Provided signed statement regarding Resident #67's light not being answered
Inspection Report Annual Inspection Census: 87 Deficiencies: 14 Feb 25, 2010
Visit Reason
The inspection was conducted concurrently with the facility's annual Federal Medicare/Medicaid certification resurvey and State licensure inspection.
Findings
The facility was found deficient in multiple areas including failure to properly notify residents and families about discontinuation of Medicare-covered services, failure to notify responsible parties of significant changes in resident status, failure to maintain resident dignity during dining, inaccurate assessments and care plans, medication order and administration errors, improper storage and labeling of medications and supplies, infection control lapses, and failure to ensure dietary staff had required food handler's cards.
Complaint Details
Complaint reference #10022 was unsubstantiated with no related deficiencies cited.
Severity Breakdown
SS=D: 11 SS=E: 1 SS=F: 2
Deficiencies (14)
DescriptionSeverity
Failure to inform responsible parties of discontinuation of Medicare-covered skilled treatments for residents #102 and #63.SS=D
Failure to notify physician and responsible party of significant changes in resident #58's health status.SS=D
Failure to maintain resident dignity during dining for resident #13 who was eating with fingers due to lack of utensil assistance.SS=D
Inaccurate assessment of bladder continence for resident #80 and inaccurate reporting of daily use of physical restraints for resident #122.SS=D
Failure to develop comprehensive care plans addressing vision limitations for resident #80 and dialysis needs for resident #127.SS=D
Failure to revise care plan to address new Stage II pressure ulcers for resident #10.SS=D
Failure to ensure physician orders and medication administration met professional standards for residents #10, #44, and #80.SS=D
Failure to provide respiratory treatment as ordered; resident #4 was observed with empty oxygen tank.SS=D
Failure to store and serve food under sanitary conditions; dented canned food and dirty floor in emergency food supply; staff dropped and reused tablecloths without cleaning.SS=F
Failure to ensure drugs and biologicals were labeled with expiration dates and outdated medications were discarded; expired IV medications and unlabeled opened solutions found.SS=E
Failure to use proper infection control techniques during blood sugar testing for resident #19.SS=D
Failure to ensure all dietary personnel had valid food handler's cards; one employee lacked required certification.SS=F
Failure to obtain physician-ordered laboratory testing for resident #6 as required.SS=D
Failure to maintain complete, accurate, and systematically organized medical records for residents #102 and #74; contradictory nursing notes and disorganized chart entries.SS=D
Report Facts
Facility census: 87 Sampled residents: 32 Dietary employees: 14 Doses missed: 1
Employees Mentioned
NameTitleContext
Employee #1NurseDocumented nursing notes incorrectly stating therapy attendance after services discontinued for resident #102
Employee #3NurseDocumented nursing notes incorrectly stating therapy attendance after services discontinued for resident #102
Employee #10Licensed Practical NurseObserved IV cart with expired medications
Employee #13Medication NurseOmitted dose of Levaquin for resident #44 and acknowledged expired treatment supplies
Employee #16NurseNursing notes entered out of sequence for resident #74
Employee #18Licensed Practical NurseFailed to follow infection control procedures during blood sugar testing for resident #19
Employee #58Director of NursingInterviewed regarding missed fasting glucose for resident #6
Employee #59Assistant Director of NursingInterviewed regarding care plan deficiencies and medication order clarifications
Employee #61Dietary ManagerInterviewed regarding food handler's card deficiency for employee #71 and food safety issues
Employee #66Dietary WorkerObserved dropping tablecloth on floor and reusing it without cleaning
Employee #71Dietary EmployeeLacked valid food handler's card
Employee #75NurseResponded to empty oxygen tank situation for resident #4
Employee #99MDS NurseAcknowledged errors in resident assessments and care plans
Inspection Report Life Safety Deficiencies: 0 Feb 24, 2010
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, and observations to determine compliance with NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
The facility was found to be in compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Annual Inspection Deficiencies: 1 Mar 25, 2009
Visit Reason
A comparative Federal Monitoring Survey was conducted on 3/25/09 in accordance with 42 CFR Part 483, Requirements for Long Term Care Facilities, to assess compliance with Medicare and Medicaid program participation requirements.
Findings
The facility was found not in substantial compliance due to failure to ensure corridor doors resist the passage of smoke. Specifically, 6 out of 6 bedroom doors could not close when bathroom doors were open, affecting 95% of occupants.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to ensure that corridor doors are capable of resisting the passage of smoke; 6 out of 6 bedroom doors could not close when bathroom doors were open.SS=C
Report Facts
Number of affected bedroom doors: 6 Percentage of occupants potentially affected: 95
Employees Mentioned
NameTitleContext
Director of MaintenanceConcurred with observations regarding door deficiencies during the survey.
Inspection Report Plan of Correction Deficiencies: 1 Mar 9, 2009
Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified during a prior inspection of the facility.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges both orally and in writing in a language they understand, as required by regulation 483.10(b)(5)-(10).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Facility failed to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10).Level C
Report Facts
Provider/Supplier Identification Number: 515049
Inspection Report Life Safety Deficiencies: 0 Feb 3, 2009
Visit Reason
The inspection was conducted to assess the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, and observations, the facility was determined to be in compliance with the NFPA 101, Life Safety Code; 2000 Existing Edition.
Inspection Report Complaint Investigation Census: 89 Deficiencies: 6 Jan 22, 2009
Visit Reason
The inspection was conducted as a complaint investigation related to allegations of neglect and mistreatment, concurrently with the facility's annual Federal Medicare/Medicaid certification resurvey and State licensure inspection.
Findings
The facility was found to have multiple deficiencies including failure to immediately report allegations of neglect to appropriate State agencies, failure to maintain resident dignity and respect, inaccurate resident assessments, incomplete comprehensive care plans especially regarding hospice services, failure to provide care to maintain highest practicable well-being, and failure to maintain infection control procedures during wound care for a resident with multi-drug resistant organisms.
Complaint Details
Complaint reference #9006 was unsubstantiated with no related deficiencies cited. However, the complaint investigation revealed failures in reporting neglect allegations for residents #22 and #96.
Severity Breakdown
SS=D: 6
Deficiencies (6)
DescriptionSeverity
Failure to immediately report allegations of neglect involving residents #22 and #96 to appropriate State agencies.SS=D
Failure to promote care in a manner that maintains dignity and respect for residents #78 and #86.SS=D
Failure to ensure resident assessment accuracy for resident #61 with right-sided hemiplegia.SS=D
Failure to develop comprehensive care plans including hospice services for residents #78, #28, and inaccurate pain description for resident #42.SS=D
Failure to provide care and services to maintain highest practicable physical well-being for resident #78, including exposure to paint fumes while in bed.SS=D
Failure to maintain infection control during dressing change for resident #86 with multi-drug resistant organisms; nurse contaminated uniform by kneeling on floor without protective clothing.SS=D
Report Facts
Facility census: 89 Sampled residents: 15 Complaints/grievances reviewed: 20
Employees Mentioned
NameTitleContext
Employee #62Director of Nursing (DON)Interviewed regarding maintenance painting during resident care and infection control issues
Employee #98MDS CoordinatorInterviewed regarding resident #61's assessment and care plan integration
Employee #2Treatment NurseObserved kneeling on floor without protective clothing during dressing change for resident #86
Inspection Report Complaint Investigation Deficiencies: 0 Sep 11, 2008
Visit Reason
The inspection was conducted in response to complaint references #2-8220 and #2-8256.
Findings
The complaint records were found to be unsubstantiated with no deficiencies cited during the investigation.
Complaint Details
Complaint references #2-8220 and #2-8256 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 1 Aug 11, 2008
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of Morgantown Heights of Journey nursing facility.
Findings
The report identifies a deficiency related to the facility's failure to properly inform residents of their rights, rules, services, and charges as required by regulation.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility.Level C
Report Facts
Provider/Supplier Identification Number: 515049
Inspection Report Complaint Investigation Census: 90 Deficiencies: 2 Jul 10, 2008
Visit Reason
The inspection was conducted as a complaint investigation following substantiated and unsubstantiated complaints regarding resident care and staff conduct.
Findings
The facility was found to have deficiencies related to failure to report an allegation of neglect involving two nurse aides and Resident #70 to the Nurse Aide Abuse Registry, and failure to provide adequate supervision to prevent an avoidable accident resulting in Resident #70 falling and sustaining a laceration requiring hospital treatment.
Complaint Details
Complaint reference #2-8216 was unsubstantiated with no deficiencies cited. Complaint reference #2-8200 was substantiated with deficiencies cited related to neglect and inadequate supervision involving Resident #70.
Severity Breakdown
Level D: 2
Deficiencies (2)
DescriptionSeverity
Failure to report an allegation of neglect involving two nurse aides and Resident #70 to the Nurse Aide Abuse Registry.Level D
Failure to ensure adequate supervision to prevent an avoidable accident where Resident #70 fell from bed and sustained a laceration requiring stitches.Level D
Report Facts
Facility census: 90 Stitches: 4
Employees Mentioned
NameTitleContext
Director of Nursing ServicesDirector of Nursing ServicesInterviewed regarding the fall and neglect incident involving Resident #70.
Inspection Report Follow-Up Deficiencies: 1 Jun 12, 2008
Visit Reason
The visit was a paper revisit to follow up on previous deficiencies.
Findings
The document is a statement of deficiencies and plan of correction related to resident rights and notification requirements, with no detailed findings provided in this excerpt.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during their stay.Level C
Report Facts
Event ID: 860Y11
Inspection Report Complaint Investigation Census: 93 Deficiencies: 2 Apr 24, 2008
Visit Reason
The inspection was conducted as a complaint investigation, including substantiated and unsubstantiated complaints related to resident care and safety.
Findings
The facility was found deficient in providing adequate supervision and assistive devices to prevent avoidable falls for multiple residents, and in maintaining complete and accurate clinical records, including documentation of incidents and investigations.
Complaint Details
Complaint reference #2-8118 was substantiated with deficiencies cited. Complaint references #2-8102 and #2-8119 were unsubstantiated with no related deficiencies cited.
Severity Breakdown
Level E: 1 Level B: 1
Deficiencies (2)
DescriptionSeverity
Failed to provide adequate supervision and/or assistive devices to prevent avoidable accidents/falls by failing to provide, maintain, and/or monitor bed/chair mobility alarms for multiple residents.Level E
Failed to maintain complete and accurate clinical records, including omission of documentation regarding resident incidents and false information regarding incident investigations.Level B
Report Facts
Facility census: 93 Sampled residents with deficiencies: 15 Residents with bed/chair alarm issues: 5 Residents with clinical record deficiencies: 3
Employees Mentioned
NameTitleContext
Director of NursingInterviewed regarding fall management program and documentation issues
AdministratorInterviewed regarding fall incidents and alarm system functionality
Assistant Director of NursingParticipated in interviews reviewing fall incident reports
Nurse Aide Employee #49Found Resident #8 on floor; documented incident
Nursing Assistants Employees #28 and #39Reported Resident #92 fall and alarm failure
Nursing Assistants Employees #21 and #46Confirmed training on fall management program
Licensed Practical Nurse Employee #14Confirmed training on fall management program
Inspection Report Complaint Investigation Deficiencies: 0 Mar 31, 2008
Visit Reason
The surveyor entered the facility to investigate complaint #2-8102, conducting a document review, facility tour, staff interviews, and observations.
Findings
The allegations in the complaint were not substantiated due to lack of evidence. Residents were noted to be clean and well groomed with no odors detected.
Complaint Details
Complaint #2-8102 was investigated and found unsubstantiated due to lack of evidence.
Inspection Report Complaint Investigation Deficiencies: 0 Feb 27, 2008
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-8052.
Findings
The complaint was substantiated; however, no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-8052 was substantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Dec 20, 2007
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-7290.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-7290 was unsubstantiated with no deficiencies cited.
Inspection Report Annual Inspection Census: 95 Deficiencies: 11 Oct 18, 2007
Visit Reason
The inspection was conducted as an annual Federal Medicare/Medicaid certification resurvey and State licensure inspection, including a complaint investigation which was unsubstantiated.
Findings
The facility was found deficient in multiple areas including failure to complete capacity determination statements, failure to provide privacy during care, inadequate criminal background checks for contracted workers, incomplete monitoring of physician orders and intake/output, serving food at improper temperatures, unsanitary food service conditions, failure to ensure physician visits and documentation compliance, inadequate infection control practices, and failure to provide mandatory Alzheimer's disease training to new employees.
Complaint Details
Complaint reference #2-7231 was unsubstantiated with no related deficiencies cited.
Severity Breakdown
SS=D: 5 SS=E: 6
Deficiencies (11)
DescriptionSeverity
Physician failed to complete determination of capacity statement for one resident, missing cause and expected duration of incapacity.SS=D
Facility failed to provide privacy during care for four residents as doors were left open and privacy curtains not used.SS=E
Facility failed to adequately screen contracted housekeeping and laundry workers for criminal histories prior to employment.SS=E
Physician orders for intake and output monitoring were not consistently followed or documented for two residents.SS=D
Facility failed to ensure foods served to residents eating in rooms were at appropriate temperatures for palatability.SS=E
Facility failed to assure dishes were properly cleaned and sanitized between uses.SS=E
Physician assistant work was not reviewed and countersigned by supervising physician as required by state law for three residents.SS=E
Physician orders and documentation were not signed and dated at each visit by physician assistant or attending physician for three residents.SS=D
Initial physician visit following admission was not made by the physician personally for one resident.SS=D
Facility failed to ensure staff employed appropriate infection control practices; nurse observed touching clean items with contaminated gloves.SS=E
Facility failed to provide mandatory Alzheimer's disease training within required timeframe to five newly hired employees.SS=E
Report Facts
Facility census: 95 Number of residents sampled: 16 Number of contracted housekeeping and laundry workers: 7 Number of residents with intake/output order reviewed: 2 Number of residents complaining about food temperature: 5 Number of newly hired employees without Alzheimer's training: 5
Employees Mentioned
NameTitleContext
Physician #1Attending PhysicianFailed to countersign physician assistant work and did not personally conduct initial visit for Resident #28
Employee #1NurseObserved providing treatments without removing contaminated gloves and failing to provide privacy during care
Employee #76Dietary ManagerMeasured food temperatures and confirmed food was not warm enough
AdministratorConfirmed expectations for privacy during care and acknowledged lack of Alzheimer's training for new employees
Inspection Report Life Safety Census: 95 Deficiencies: 1 Oct 16, 2007
Visit Reason
The inspection was conducted to assess compliance with NFPA 101, Life Safety Code, specifically focusing on the maintenance and condition of the facility's automatic sprinkler system.
Findings
The facility was found to be non-compliant with NFPA 25 standards as fourteen sprinkler heads in the kitchen area were corroded, indicating failure to maintain the sprinkler system properly.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Fourteen sprinkler heads located in the ceiling near the range hood and wash area were observed to be corroded.SS=C
Report Facts
Facility census: 95 Number of corroded sprinkler heads: 14
Inspection Report Plan of Correction Deficiencies: 1 Sep 27, 2007
Visit Reason
Paper revisit to review the facility's plan of correction following a prior inspection.
Findings
The document is a statement of deficiencies and plan of correction related to resident rights and notification requirements. Specific deficiencies are noted with corrective actions planned.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct and responsibilities during the stay in the facility.Level C
Inspection Report Complaint Investigation Deficiencies: 0 Sep 14, 2007
Visit Reason
The inspection was conducted in response to a complaint identified as reference #2-7199.
Findings
The complaint was found to be unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-7199 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Census: 97 Deficiencies: 2 Aug 24, 2007
Visit Reason
The inspection was conducted as a complaint investigation referencing complaints #2-7148 and #2-7178, which were substantiated with deficiencies cited.
Findings
The facility was found deficient in promoting resident dignity, as a resident was transported uncovered on a shower bed exposing her hip and thigh. Additionally, the facility failed to ensure that all nursing aides had current and valid registrations, with one aide providing care during a lapse in registration.
Complaint Details
Complaint references #2-7148 and #2-7178 were substantiated with deficiencies cited.
Severity Breakdown
SS=D: 1 SS=E: 1
Deficiencies (2)
DescriptionSeverity
Failure to assure care was provided in a manner that promotes dignity; a resident was not effectively draped while being transported, exposing her right hip and thigh.SS=D
Failure to ensure that nursing aides' registrations were current and in good standing; one aide provided care during a registration lapse.SS=E
Report Facts
Facility census: 97 Sampled employees: 15 Employee registration lapse duration (days): 14
Employees Mentioned
NameTitleContext
Employee #9Registered Long-Term Care Nursing Assistant (RLTCNA)Provided direct care during a lapse in registration
Human Resources ManagerConfirmed Employee #9 worked during registration lapse and was suspended until registration was active
Inspection Report Plan of Correction Deficiencies: 1 May 23, 2007
Visit Reason
The document is a plan of correction related to a paper revisit survey conducted at the facility.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights and services, including Medicaid-related information, but does not provide detailed findings.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Inspection Report Complaint Investigation Census: 93 Deficiencies: 2 Apr 9, 2007
Visit Reason
The inspection was conducted as a complaint investigation following substantiated complaints regarding inadequate laundry services and infection control issues related to linens and personal clothing.
Findings
The facility failed to maintain an adequate supply of clean linens and personal clothing for residents, had scheduling problems in the laundry department, and did not handle and process linens in a manner that prevents the spread of infection. Observations revealed soiled linens and mop heads improperly stored, wet linens in dryers, and residents lacking clean clothing.
Complaint Details
Complaint reference #2-7058 was substantiated with deficiencies cited related to laundry and infection control issues.
Severity Breakdown
SS=E: 1 SS=F: 1
Deficiencies (2)
DescriptionSeverity
Facility did not maintain an adequate supply of clean bed and bath linens to meet resident care needs.SS=E
Facility failed to handle and process linens to prevent the spread of infection.SS=F
Report Facts
Facility census: 93 Bath blankets available: 175 Towels available: 233 Wash clothes available: 196 Flat sheets available: 220 Fitted sheets available: 122 Required towels and wash clothes: 500 Required bath blankets, flat and fitted sheets: 300 Laundry carts with wet linen: 3 Dryers with wet clothing and linen: 3 Soiled linen containers: 7 Housekeeping carts with mops in dirty water: 5 Housekeeping carts with trash: 3 Bags of soiled table clothes, napkins, clothing protectors: 5 Racks of personal clothing not delivered: 3 Tables with residents' personal items not delivered: 2
Employees Mentioned
NameTitleContext
AdministratorParticipated in observations and interviews regarding laundry issues
Director of NursingParticipated in observations and interviews regarding laundry issues
Employee #4Provided information about unlabeled clothing and laundry conditions
Manager of laundry service contractorInterviewed regarding linen counts and laundry scheduling problems
Manager of housekeeping service contractorInterviewed and agreed laundry and housekeeping issues created infection control hazards
Inspection Report Complaint Investigation Deficiencies: 0 Jan 5, 2007
Visit Reason
The inspection was conducted as a complaint investigation referenced as 2-7003.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference: 2-7003. Unsubstantiated complaint record with no deficiencies cited.
Report Facts
Complaint reference number: 27003
Inspection Report Plan of Correction Deficiencies: 1 Dec 2, 2006
Visit Reason
Paper revisit to review previously identified deficiencies and the facility's plan of correction.
Findings
The document contains a statement of deficiencies related to resident rights and notification requirements, with a focus on informing residents of their rights and services. No new deficiencies or severity levels are explicitly stated.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights and all rules and regulations governing resident conduct and responsibilities during their stay.Level C
Inspection Report Complaint Investigation Deficiencies: 0 Nov 29, 2006
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-6289.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-6289 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Census: 91 Deficiencies: 2 Oct 24, 2006
Visit Reason
The inspection was conducted as a complaint investigation (reference #2-6256) to address concerns related to resident care and staff qualifications.
Findings
The facility was found deficient in failing to provide adequate adaptive hearing devices for a resident with hearing loss and employing a corporate nurse consultant who was not licensed in the state. Deficiencies were substantiated with citations issued.
Complaint Details
Complaint reference #2-6256 was substantiated with deficiencies cited related to hearing care and staff licensing.
Severity Breakdown
SS=D: 2
Deficiencies (2)
DescriptionSeverity
Failed to assess for and provide adaptive devices for a resident experiencing hearing loss (Resident #48).SS=D
Failed to employ a corporate nurse consultant licensed to practice as a registered professional nurse in the State of West Virginia.SS=D
Report Facts
Facility census: 91 Sampled residents: 4 Deficiencies cited: 2
Inspection Report Plan of Correction Deficiencies: 1 Sep 10, 2006
Visit Reason
This document is a plan of correction related to a previously identified deficiency regarding the facility's obligation to inform residents of their rights, rules, services, and charges.
Findings
The facility was cited for failing to properly inform residents both orally and in writing about their rights, rules, services, and charges as required by regulations.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand.Level C
Inspection Report Annual Inspection Census: 23 Deficiencies: 5 Aug 3, 2006
Visit Reason
The inspection was conducted as part of the Alzheimer's unit's annual licensure survey and included investigation of substantiated complaints #2-6164 and #2-6200.
Findings
The facility was found deficient in multiple areas including failure to develop written policies for resident transfer and discharge, inappropriate admission of residents not meeting unit criteria, incomplete social assessments for residents, inadequate activities programming, and poor housekeeping and maintenance conditions.
Complaint Details
Complaint references #2-6164 and #2-6200 were investigated and substantiated with deficiencies cited.
Deficiencies (5)
Description
Facility failed to have written policies specifying conditions necessitating resident transfer or discharge, affecting two residents transferred without advance notice to families.
Facility admitted residents to Alzheimer's unit without basing admission decisions on ability to meet needs; residents exhibited uncontrollable behaviors and were abruptly discharged.
Social assessments for two residents on Alzheimer's unit were incomplete, missing key mandated elements such as family support system, past employment, childhood history, languages spoken, and names of relatives.
Activities programming was not provided as scheduled; no organized activity observed during scheduled times, and residents did not participate in planned activities.
Facility failed to ensure adequate housekeeping and maintenance; observations included personal belongings behind dresser, iron burns and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink.
Report Facts
Unit census: 23 Sample size: 8 Residents affected: 2 Residents affected: 2 Date of inspection: Aug 3, 2006
Employees Mentioned
NameTitleContext
Unit ManagerInterviewed regarding activities programming and social assessments
AdministratorInterviewed regarding transfer/discharge policies and admission criteria
Nursing Assistant (Employee #28)Interviewed regarding activities programming on Alzheimer's unit
Social WorkerInterviewed regarding resident placement and behaviors
Operations SupervisorConducted tour of adolescent consumers' residence in earlier survey
Treatment CoordinatorAccompanied Operations Supervisor during residence tour
Inspection Report Annual Inspection Census: 93 Deficiencies: 14 Jul 27, 2006
Visit Reason
Annual inspection survey conducted to assess compliance with federal regulations for nursing facilities.
Findings
The facility was found deficient in multiple areas including resident rights, transfer and discharge procedures, staff treatment of residents, accommodation of resident needs, resident assessments, comprehensive care plans, accident hazards, medication errors, infection control, clinical record maintenance, and emergency preparedness.
Severity Breakdown
SS=A: 1 SS=D: 8 SS=E: 4 SS=F: 1
Deficiencies (14)
DescriptionSeverity
Failure to complete incapacity statement with required date for resident #54.SS=A
Failure to provide proper notice and appeal rights for transfers and discharges for residents #94 and #95.SS=D
Failure to provide written notice of bed hold policy and readmission rights for residents #94 and #95.SS=D
Failure to immediately report allegations of abuse and neglect involving nine residents to the State survey agency.SS=E
Failure to provide reasonable accommodations of individual needs including appropriate seating, assistance with ambulation, fresh ice water, and bed linen changes.SS=E
Failure to ensure resident assessments were accurate and properly certified for residents #10 and #79.SS=D
Failure to develop comprehensive care plan addressing psychosocial needs and hearing device use for resident #49.SS=D
Failure to adequately intervene for resident #43 not receiving continuous oxygen and failure to recognize incorrect medication labeling for resident #78.SS=D
Failure to ensure residents' wheelchairs had appropriate footrest support and unsecured oxygen tanks and presence of medication pill on floor posing hazard.SS=E
Failure to provide appropriate treatment and services to increase range of motion for resident #37.SS=D
Failure to maintain an effective infection control program; porous wheelchair repair and presence of flies on resident #44.SS=D
Failure to maintain clinical records accurately and organized; misfiled audiology and hospice documents for residents #49 and #65.SS=D
Failure to have detailed written emergency plans addressing loss of domestic water and natural gas affecting emergency power supply system.SS=F
Failure to ensure medication error rate below 5%; multiple medication errors observed including crushing time-released medication and incorrect timing or medication given.SS=E
Report Facts
Facility census: 93 Medication error rate: 12.7 Number of grievances with abuse/neglect allegations not reported: 10 Number of residents with deficiencies in accommodation of needs: 19 Number of residents with medication errors: 5
Inspection Report Life Safety Census: 93 Deficiencies: 1 Jul 27, 2006
Visit Reason
The inspection was conducted to assess compliance with the NFPA 101 Life Safety Code Standard, specifically to verify that exit access is arranged so that exits are readily accessible at all times.
Findings
It was determined that not all facility exit access was readily accessible at all times due to various items being stored or staged in designated Means of Egress, including a paper shredder, trash receptacle, electric wheelchair, patient lift, hydration carts, and ice cart.
Severity Breakdown
SS=C: 1
Deficiencies (1)
DescriptionSeverity
Exit access was obstructed by items stored or staged in the designated Means of Egress, including a paper shredder, trash receptacle, electric wheelchair, patient lift, hydration carts, and ice cart.SS=C
Report Facts
Facility census: 93
Inspection Report Complaint Investigation Deficiencies: 0 Nov 1, 2005
Visit Reason
The inspection was conducted in response to complaint references #2-5250 and #2-5279.
Findings
The complaint records were found to be unsubstantiated with no deficiencies cited during the investigation.
Complaint Details
Complaint references #2-5250 and #2-5279 were investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Plan of Correction Deficiencies: 1 Aug 8, 2005
Visit Reason
This document is a plan of correction related to a paper revisit survey conducted at the facility.
Findings
The document references a deficiency related to the facility's obligation to inform residents of their rights and services, but no detailed findings are provided in this excerpt.
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to properly inform residents of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10), 483.10(b)(1).Level C
Report Facts
Survey completion date: Aug 8, 2005
Inspection Report Life Safety Deficiencies: 2 Jun 1, 2005
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, including fire safety and medical gas storage requirements.
Findings
The facility failed to maintain all hazardous room doors with self-closing devices and failed to store oxygen cylinders in accordance with NFPA 99 standards, including unsecured oxygen storage cabinets.
Severity Breakdown
SS=B: 2
Deficiencies (2)
DescriptionSeverity
Facility failed to maintain all hazardous room doors with self-closing devices, including the corridor door to the central supply storage room.SS=B
Facility failed to store oxygen cylinders in accordance with NFPA 99; oxygen cylinder storage cabinet was not secured against unauthorized entry.SS=B
Report Facts
Oxygen cylinders: 5 Inspection date: Jun 1, 2005
Inspection Report Annual Inspection Census: 97 Deficiencies: 11 May 12, 2005
Visit Reason
The inspection was conducted as a comprehensive annual survey to assess compliance with federal regulations for nursing facilities, including resident rights, quality of care, infection control, dietary services, and clinical record maintenance.
Findings
The facility was found deficient in multiple areas including incomplete determinations of incapacity for residents, lack of a current surety bond for resident funds, failure to properly screen employee licensure, inadequate resident dietary assessments and meal planning, unnecessary drug use without proper assessment, failure to provide appropriate food substitutes, unsanitary food service conditions, outdated infection control policies, failure to prevent spread of infection between residents, and inaccurate clinical records documentation.
Severity Breakdown
SS=B: 2 SS=C: 1 SS=D: 8
Deficiencies (11)
DescriptionSeverity
Incomplete determinations of incapacity statements for two residents (#58 and #60) failing to include the nature of their inability to make informed medical decisions.SS=B
Facility lacked a current approved surety bond to assure security of residents' personal funds.SS=B
Failure to thoroughly screen an employee (#8) prior to hire by not verifying nursing license status in previous state.SS=D
Resident #31 was not afforded the right to make informed choices about meal planning and portion sizes.SS=D
Resident #31 did not receive adequate dietary assessment on admission and was not weighed per physician's order.SS=D
Resident #91 received unnecessary drugs (Ativan) for agitation without adequate assessment or ruling out other causes such as pain.SS=D
Facility failed to provide substitutes of equal nutritive value when food preferences of residents (#34 and #47) were known.SS=D
Food service equipment was unclean and food items were stored without dates, leading to unsanitary food preparation and storage conditions.SS=C
Facility failed to update infection control policy with current standards and failed to identify residents (#36 and #58) with drug resistant microorganisms.SS=D
Facility failed to isolate residents (#36 and #58) appropriately to prevent spread of infection.SS=D
Clinical records for residents (#64 and #34) were incomplete and inaccurately documented, including conflicting lab orders and incorrect height documentation.SS=D
Report Facts
Facility census: 97 Sampled residents: 17 Deficiency completion dates: 2005 Employee review period: 4 Ativan order duration: 30
Inspection Report Complaint Investigation Census: 97 Deficiencies: 1 Apr 18, 2005
Visit Reason
The inspection was conducted as a complaint investigation related to staffing levels at the facility.
Findings
The facility was found to have substantiated deficiencies including failure to maintain adequate nursing staffing levels averaging at least 2.25 hours per resident per day during weekend periods. The facility director of nurses confirmed staffing levels fell below the required average on three of eight weekend days reviewed.
Complaint Details
Complaint reference #2-5077. Substantiated complaint record with deficiencies cited.
Deficiencies (1)
Description
Failure to assure that staff services to residents consistently averaged the necessary two and twenty five one hundredths (2.25) hours per resident per day during weekend periods.
Report Facts
Facility census: 97 Days below required staffing hours: 3 Total weekend days reviewed: 8
Employees Mentioned
NameTitleContext
Facility Director of NursesInterviewed and confirmed staffing deficiencies.
Inspection Report Complaint Investigation Deficiencies: 0 Dec 14, 2004
Visit Reason
The inspection was conducted in response to a complaint referenced as #2-4388.
Findings
The complaint was found to be unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-4388 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Aug 12, 2004
Visit Reason
The inspection was conducted in response to a complaint referenced as #2-4244.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-4244 was investigated and found to be unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 1 Jun 30, 2004
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-4195, substantiated with deficiencies cited related to resident care.
Findings
The facility failed to develop and implement a comprehensive care plan ensuring the resident attained the highest practicable physical, mental, and psychosocial well-being. Specifically, Resident #93575 was not offered showers twice weekly as required, receiving only three showers in June 2004 despite no documented refusals.
Complaint Details
Complaint reference #2-4195 was substantiated with deficiencies cited. The complaint involved failure to provide showers as per the care plan for Resident #93575, confirmed by interviews with the Medical Power of Attorney, CNA, and social worker.
Severity Breakdown
Level D: 1
Deficiencies (1)
DescriptionSeverity
Failure to develop and implement a comprehensive care plan assuring resident's highest practicable well-being, including inadequate shower frequency for Resident #93575.Level D
Report Facts
Showers received: 3 Showers required: 2 Deficiencies cited: 1
Inspection Report Plan of Correction Deficiencies: 1 Apr 21, 2004
Visit Reason
This document is a Plan of Correction related to deficiencies identified during a prior inspection of the facility Morgantown Heights of Journey.
Findings
The document includes a deficiency related to the facility's obligation to inform residents of their rights, rules, services, and charges in writing and orally in a language they understand, as required by regulation 483.10(b).
Severity Breakdown
Level C: 1
Deficiencies (1)
DescriptionSeverity
Failure to inform residents both orally and in writing of their rights, rules, services, and charges as required by regulation 483.10(b)(5)-(10).Level C
Inspection Report Complaint Investigation Census: 91 Deficiencies: 9 Feb 26, 2004
Visit Reason
Complaint investigation related to resident rights, privacy, abuse allegations, quality of care, and dietary services at Morgantown Heights of Journey nursing facility.
Findings
The facility was found to have multiple deficiencies including failure to safeguard resident medical records, failure to investigate a verbal abuse complaint, inadequate assistance with toileting during meals, improper administration of inhalers, inadequate pain assessment and management, failure to provide ordered dietary items, unsafe medication storage practices, and medication labeling errors.
Complaint Details
Complaint reference #2-4040 was substantiated with no deficiencies cited related to that complaint. However, a verbal abuse complaint involving Resident #91 was found substantiated but not investigated by the facility.
Severity Breakdown
C: 2 D: 4 E: 3
Deficiencies (9)
DescriptionSeverity
Failure to assure residents' medical records and medical information were kept confidential and private; records were accessible to unauthorized persons.C
Failure to conduct an abuse investigation involving a verbal abuse complaint by a resident.D
Failure to provide assistance with toileting residents during meal times.E
Failure to assure correct administration of inhalers; residents were not given verbal instructions or cueing.D
Failure to adequately assess and manage pain for residents; pain assessments incomplete and effectiveness of pain medication not assessed.D
Failure to provide ordered dietary items (lettuce and dill pickle chips) with sandwiches as per menu.C
Failure to store ham and cheese under sanitary conditions; opened packages not resealed.E
Failure to keep medication cart and medications secure; medication left unattended and cart unlocked.E
Medication label did not match physician's order; label did not indicate new order had been obtained.D
Report Facts
Facility census: 91 Residents with occasional or frequent incontinence: 46 Residents requiring total assistance with toileting: 26 Pain medication administrations: 5 Pain medication administrations: 6 Medication administrations: 7 Medication administrations: 1 Medication administrations: 1
Inspection Report Life Safety Deficiencies: 0 Feb 25, 2004
Visit Reason
The inspection was conducted to determine the facility's compliance with the provisions of NFPA 101, Life Safety Code; 2000 Existing Edition.
Findings
Based on review of facility documentation, staff interview, observations, and performance testing, the facility was found to be in compliance with the Life Safety Code requirements.
Inspection Report Census: 6 Deficiencies: 2 Feb 11, 2004
Visit Reason
The inspection was conducted as a behavioral health survey to assess the safety and appropriateness of the environment for adolescent consumers.
Findings
The facility was found not to have implemented programs in a safe and appropriate environment for consumers, with specific issues including lack of alarms on outside doors and insufficient awake staff supervision on weekend nights.
Deficiencies (2)
Description
The adolescent girls' bedrooms have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor consumers, compromising safety.
An outside door in the TV room does not lock, posing a safety risk.
Report Facts
Center Census: 6 Sample Size: 3
Inspection Report Complaint Investigation Deficiencies: 0 Oct 20, 2003
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-3238.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-3238 was unsubstantiated with no deficiencies cited.
Inspection Report Complaint Investigation Deficiencies: 0 Sep 30, 2003
Visit Reason
The inspection was conducted as a complaint investigation referenced as #2-3132.
Findings
The complaint was unsubstantiated and no deficiencies were cited during the investigation.
Complaint Details
Complaint reference #2-3132 was unsubstantiated with no deficiencies cited.
Inspection Report Life Safety Deficiencies: 0 Jan 16, 2003
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, observations, and performance testing to determine compliance with NFPA 101, Life Safety Code; 1973 New Edition.
Findings
The facility was found to be in compliance with the provisions of NFPA 101, Life Safety Code; 1973 New Edition.
Inspection Report Annual Inspection Census: 95 Deficiencies: 17 Jan 9, 2003
Visit Reason
Annual inspection survey conducted to assess compliance with federal regulations related to resident rights, transfer and discharge, staff treatment, quality of life, environment, resident assessments, dietary services, pharmacy services, and physical environment.
Findings
The facility was found deficient in multiple areas including failure to ensure residents' rights were fully exercised, inadequate notification during transfers and discharges, incomplete staff registry checks, failure to provide appropriate dining accommodations, lack of homelike environment during meals, incomplete resident assessments and care plans, failure to follow physician orders for bowel management and snacks, improper food temperature and palatability, unsanitary kitchen conditions, medication labeling issues, and incomplete medical record documentation.
Severity Breakdown
SS=A: 1 SS=B: 3 SS=C: 5 SS=D: 6 SS=E: 1
Deficiencies (17)
DescriptionSeverity
Failure to ensure one resident considered incapacitated had a completed statement of incapacity.SS=D
Failure to provide required notice of transfer or discharge including ombudsman contact information.SS=A
Failure to provide written notice of bed hold policy and readmission rights at time of hospital transfer.SS=D
Failure to check Certified Nursing Aide Registry for two new employees.SS=B
Failure to provide appropriate table height for residents using low wheelchairs during meals.SS=D
Failure to provide a homelike environment during meals including offering beverages and removing food from trays.SS=B
Failure to complete assessment for use of side rails for one resident.SS=D
Failure to develop interdisciplinary care plans within 7 days of comprehensive assessment for three residents.SS=D
Failure to implement physician orders for constipation treatment for multiple residents.SS=E
Failure to follow facility menu for desserts on two days, serving different desserts than posted.SS=C
Failure to serve food at proper temperature and palatability; hamburger served at 90 degrees and tasteless.SS=C
Failure to maintain clean kitchen work surfaces with dried debris and spills.SS=C
Failure to provide hands-free trash receptacle at hand washing sink in food preparation area.SS=C
Failure to follow prescribed diet for one resident; small entree portions served contrary to diet card.SS=D
Failure to provide medication labeling that allows nurse to verify correct medication for one resident's inhaler.SS=D
Failure to accurately document medical records including physician orders and drug monitoring sheets for two residents.SS=D
Failure of pharmacist to identify and report drug irregularities to physician and director of nursing.SS=D
Report Facts
Facility census: 95 Residents sampled: 16 Residents with care plan delays: 3 Days medication Ambien given daily: 33 Temperature of hamburger: 90 Temperature of hamburger at steam table: 178
Inspection Report Plan of Correction Deficiencies: 1 Jun 7, 2002
Visit Reason
The inspection report documents a deficiency related to the facility's failure to notify the legal representative of Resident #133 prior to initiating a chemical hair treatment.
Findings
The facility did not ensure that the legal representative for Resident #133 was notified before administering a chemical relaxer to the resident's hair. Interviews and medical record review confirmed the resident's son, who was the health care surrogate, was not informed or asked for permission.
Severity Breakdown
SS=D: 1
Deficiencies (1)
DescriptionSeverity
Failure to notify the resident's legal representative prior to initiating a chemical hair treatment.SS=D
Inspection Report Life Safety Deficiencies: 0 Mar 22, 2002
Visit Reason
The inspection was conducted to review facility documentation, staff interviews, and observations to determine compliance with the Fire Safety Survey Report Short Form as it pertains to NFPA 101; Life Safety Code, 1973 New Edition.
Findings
The facility was found to be in compliance with the provisions of the Fire Safety Survey Report Short Form related to NFPA 101; Life Safety Code, 1973 New Edition.
Inspection Report Annual Inspection Census: 93 Deficiencies: 8 Mar 13, 2002
Visit Reason
Annual inspection survey conducted to assess compliance with federal regulations regarding resident rights, quality of care, environment, infection control, and clinical record maintenance.
Findings
The facility was found deficient in multiple areas including failure to implement staff reference checks, inadequate promotion of resident dignity and respect, failure to provide medically related social services, poor environmental conditions, inadequate personal care such as nail care, failure to implement physician orders for range of motion, lack of infection control measures for residents with MRSA, and inaccurate clinical documentation.
Severity Breakdown
SS=A: 1 SS=C: 1 SS=D: 4 SS=E: 2
Deficiencies (8)
DescriptionSeverity
Failure to implement policy of obtaining reference checks for new employees.SS=D
Failure to promote care that maintains or enhances resident dignity; residents observed inadequately clothed, dirty meal trays, dirty wheelchair armrest, and staff feeding residents while standing.SS=E
Failure to provide medically related social services to assist residents with eyeglass repair and dental resource reduction.SS=D
Facility environment not clean or comfortable; worn and damaged furniture in multiple resident rooms.SS=E
Failure to provide nail care for a resident unable to care for self.SS=D
Failure to ensure resident with contractured hand used a rolled wash cloth as ordered.SS=D
Failure to establish an infection control program to prevent infections and properly isolate residents with MRSA; lack of signage and improper room assignments.SS=C
Failure to maintain accurate clinical documentation; progress notes for one resident included entries for another resident.SS=A
Report Facts
Meal trays observed: 51 Rooms with environmental deficiencies: 14 Residents sampled: 19 Facility census: 93
Employees Mentioned
NameTitleContext
Kim CappazoliRegistered Nurse (RN)Named in plan of correction to overlook MAR functional needs and monthly assessments.
Inspection Report Annual Inspection Deficiencies: 12 Apr 11, 2001
Visit Reason
The inspection was conducted as a comprehensive annual survey of Morgantown Heights of Journey nursing facility to assess compliance with federal regulations and quality of care standards.
Findings
The facility was found deficient in multiple areas including failure to complete individual assessments prior to use of physical restraints, failure to maintain resident dignity by paging over intercom, failure to allow residents choice in morning rising times, failure to revise care plans following assessments, inadequate care for residents with pacemakers, failure to support resident's feet properly, inadequate supervision during resident transport, medication errors including improper administration and lack of side effect monitoring, lack of emergency power system remote annunciator, incomplete nurse call system, and unsanitary dietary conditions including improper freezer temperature and sanitizer concentration.
Severity Breakdown
SS=E: 3 SS=B: 1 SS=C: 3 SS=D: 4 SS=F: 1
Deficiencies (12)
DescriptionSeverity
Failure to complete individual assessments prior to use of physical restraints for four residents.SS=E
Failure to maintain resident dignity and respect by paging residents over facility intercom.SS=E
Failure to allow residents choice of morning rising time.SS=B
Failure to revise care plans and develop new approaches following periodic assessments for 8 of 17 sampled residents.SS=C
Failure to provide necessary care and services to residents with pacemakers, including lack of physician orders for pacemaker checks and failure to document checks.SS=D
Failure to provide support for resident's feet while in geri-chair.SS=D
Failure to ensure adequate supervision to prevent accidents during resident transport.SS=D
Failure to ensure drug regimens are free from unnecessary drugs and failure to monitor behaviors and side effects for five residents on psychoactive medications.SS=E
Failure to maintain medication error rate below 5%, with observed error rate of 5.8%.SS=D
Emergency electrical power system lacks remote annunciator located in a constantly attended location.SS=C
Nurses' station not equipped to receive resident calls through communication system from resident rooms and toilet/bathing facilities.SS=C
Failure to store and prepare food under sanitary conditions; walk-in freezer temperature too high and sanitizer concentration inadequate.SS=F
Report Facts
Residents with physical restraint assessment deficiency: 4 Sampled residents with care plan revision deficiency: 8 Residents with pacemaker care deficiency: 2 Medication pass opportunities for error: 51 Medication error rate: 5.8 Freezer temperature: 19 Freezer temperature: 8 Sanitizer concentration: 0
Employees Mentioned
NameTitleContext
Director of NursingInterviewed regarding lack of individual restraint assessments, pacemaker check orders, and medication side effect monitoring.
Assistant Director of NursingInterviewed regarding restraint assessments and use of positioning device for resident #5.
Dietary ManagerAccompanied inspection of kitchen and confirmed freezer temperature and sanitizer concentration deficiencies.
Nurse ConsultantInterviewed regarding medication errors.
Inspection Report Life Safety Deficiencies: 2 Apr 11, 2001
Visit Reason
The inspection was conducted to assess compliance with NFPA 101 Life Safety Code standards, specifically focusing on smoke barrier doors and the installation of sprinkler systems throughout the facility.
Findings
The facility was found to have smoke barrier doors without required vision panels and incomplete sprinkler protection, with certain resident room closets and storage areas lacking sprinkler heads and obstruction of sprinkler patterns by closet doors.
Severity Breakdown
SS=C: 1 SS=F: 1
Deficiencies (2)
DescriptionSeverity
Smoke barrier doors are solid and without vision panels in multiple hall areas.SS=C
The facility is not provided sprinkler protection throughout the building, including resident room clothes closets and the Activities Storage closet, which lack sprinkler heads and have obstructions to sprinkler head deflector patterns.SS=F
Report Facts
Deficiency completion date: Jul 1, 2001
Inspection Report Plan of Correction Deficiencies: 5 Apr 26, 2000
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction for Morgantown Heights of Journey, detailing regulatory deficiencies identified during a survey completed on April 26, 2000.
Findings
The report identifies multiple deficiencies including failure to properly inform residents of their rights and services, issues related to grievances, staff treatment of residents, quality of life, and dietary services. Corrective actions and completion dates are noted for each deficiency.
Severity Breakdown
SS=C: 1 SS=E: 1 SS=D: 3
Deficiencies (5)
DescriptionSeverity
Failure to inform residents of their rights and all rules and regulations governing resident conduct both orally and in writing in a language the resident understands.SS=C
Failure to make prompt efforts to resolve resident grievances, including those related to behavior of other residents.SS=E
Employment of individuals found guilty of abusing, neglecting, or mistreating residents and failure to report such violations immediately.SS=D
Failure to promote care that maintains or enhances each resident's dignity and respect.SS=D
Failure to provide at least three meals daily at regular times and offer snacks at bedtime daily, with appropriate meal spacing.SS=D
Report Facts
Completion date: May 19, 2000 Completion date: May 15, 2000
Inspection Report Plan of Correction Deficiencies: 7 Feb 19, 1999
Visit Reason
This document is a Statement of Deficiencies and Plan of Correction for Morgantown Heights of Journey, detailing regulatory deficiencies identified during a facility survey.
Findings
The report identifies multiple deficiencies related to resident rights, quality of care, dietary services, physical environment, physician services, and clinical record administration, with severity levels ranging from B to D.
Severity Breakdown
B: 1 C: 3 D: 3
Deficiencies (7)
DescriptionSeverity
Failure to inform residents of their rights and facility rules in an understandable language.C
Failure to provide necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being.D
Failure to prevent development of pressure sores or provide necessary treatment for existing pressure sores.D
Failure to provide food prepared by methods that conserve nutritive value, flavor, and appearance; and food that is palatable, attractive, and at the proper temperature.B
Failure to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public.C
Failure of physician to review resident's total program of care, including medications and treatments, at each required visit and to properly document progress notes and orders.C
Failure to maintain clinical records on each resident that are complete, accurately documented, readily accessible, and systematically organized.D
Report Facts
Deficiency completion dates: Deficiencies have completion dates ranging from 03/30/99 to 05/30/99

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