Inspection Report Summary
The most recent inspection on February 24, 2025, found the facility in compliance with no deficiencies cited. Earlier inspections showed a pattern of deficiencies primarily related to resident care, including supervision leading to a resident fall and fracture, pressure ulcer treatment, and issues with food preparation and kitchen sanitation. Complaint investigations were mostly unsubstantiated or corrected, though some prior complaints were substantiated with deficiencies related to care planning, medication management, and environmental cleanliness. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility appears to have made improvements recently, with the latest inspections showing compliance following correction of earlier issues.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a February 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to ensure adequate supervision and assistance for a dependent resident requiring total assistance for bed mobility, resulting in a fall and left femur fracture. | SS=G |
| Failed to correctly prepare a pureed diet as per recipe, potentially affecting 10 residents. | SS=E |
| Failed to keep the kitchen clean and in good repair, including dirty convection ovens, dirty reach-in cooler vent, and improper stacking of wet plates and dome lids. | SS=F |
| Failed to keep the kitchen clean related to food splattered on walls, dirty floors, and dirty drains under the dish machine. | SS=E |
| Name | Title | Context |
|---|---|---|
| shanika Willhite | Administrator | Signed the report |
| CNA 1 | Named in fall incident involving Resident B | |
| QMA 1 | Named in fall incident involving Resident B | |
| Director of Nursing | Director of Nursing (DON) | Provided interview regarding fall incident and staff actions |
| Assistant Food Service Manager | Interviewed regarding pureed diet preparation and kitchen sanitation | |
| Dietary Aide 1 | Interviewed regarding kitchen sanitation practices |
| Description | Severity |
|---|---|
| Failed to ensure adequate supervision and assistance for a dependent resident requiring total assistance for bed mobility, resulting in a fall and left femur fracture. | SS=G |
| Name | Title | Context |
|---|---|---|
| Director of Nursing (DON) | Interviewed regarding the fall incident and staff actions | |
| Second Floor Unit Manager | Interviewed about awareness of resident fall and staff assignments | |
| CNA 1 | Staff involved in resident care during fall incident | |
| QMA 1 | Staff involved in resident care during fall incident |
| Description | Severity |
|---|---|
| Failed to ensure staff were instructed in the use of the UL 300 hood fire suppression system in the kitchen. | SS=E |
| Failed to provide an approved method for returning cooking appliances to their designed location under the kitchen hood extinguishing system. | SS=E |
| Failed to maintain wet sprinkler system antifreeze solution at the required -10 degrees Fahrenheit, measured at -5 degrees. | SS=F |
| Failed to maintain protection of corridor doors on 2 floors; doors failed to close and latch properly. | SS=E |
| Name | Title | Context |
|---|---|---|
| Shanika Willhite | Laboratory Director or Provider/Supplier Representative | Signed the report |
| Cook #1 | Interviewed regarding use of kitchen fire suppression system | |
| Maintenance Director | Interviewed and involved in corrective actions for fire suppression system and sprinkler system | |
| Administrator | Interviewed and involved in corrective actions and staff education | |
| Food Service Manager | Instructed kitchen staff on fire suppression system use and appliance placement | |
| Vice President of Operation | Educated Maintenance on inspection reports and sprinkler system requirements |
| Description | Severity |
|---|---|
| Failed to ensure resident dignity and privacy related to exposure and wearing hospital gowns during the day for 3 of 6 residents. | SS=D |
| Failed to notify resident's responsible party in writing related to hospital transfers for 2 of 3 residents. | SS=A |
| Failed to ensure a comprehensive care plan was developed and in place for anti-anxiety medications for 1 of 33 residents. | SS=D |
| Failed to invite and hold care planning conferences for residents and/or their family members and update care plans related to preferences for wearing hospital gowns for 6 of 33 residents. | SS=E |
| Failed to ensure dependent residents received ADL care related to long and dirty fingernails and facial hair for 4 of 11 residents. | SS=E |
| Failed to ensure areas of bruising and scabbing were assessed and monitored, and treatments were in place for non-pressure skin injuries for 3 of 3 residents. | SS=D |
| Failed to ensure preventative measures were in place to prevent pressure ulcers related to new pressure area behind a resident's ear for 1 of 2 residents. | SS=D |
| Failed to ensure mechanical lift straps were safe for use prior to transfer of a dependent resident, resulting in strap breaking and resident fall with fracture. | SS=G |
| Failed to ensure hot water temperatures were below 120 degrees Fahrenheit on 2 of 4 floors throughout the facility. | SS=G |
| Failed to ensure enteral tube feedings were infusing at the correct time through a peg tube for 1 resident. | SS=D |
| Failed to ensure oxygen was at the correct flow rate for 1 resident. | SS=D |
| Failed to correctly prepare pureed diet according to recipe for 10 residents receiving pureed diets. | SS=E |
| Failed to keep the kitchen clean and in good repair related to dirty convection ovens, transportation carts, food preparation tables, steam table, reach in coolers, and improper glove usage. | SS=F |
| Failed to ensure clinical records were complete and accurately documented related to medication orders for 1 resident and tube feeding orders for another resident. | SS=D |
| Failed to keep residents' environment clean and in good repair related to dirty floors, toilets, walls, tube feeding poles, ceiling vents, overflowing garbage cans, debris in light fixtures, and kitchen cleanliness for multiple floors and rooms. | SS=E |
| Name | Title | Context |
|---|---|---|
| Shanika Willhite | Administrator | Signed the Statement of Deficiencies report |
| Assistant Director of Nursing | Interviewed regarding resident dignity and oxygen flow rate | |
| Director of Nursing | Interviewed regarding care plans, notification of responsible parties, tube feeding, and oxygen therapy | |
| Social Service Director | Interviewed regarding care planning conferences and care plan updates | |
| Second Floor Unit Manager | Interviewed regarding care planning conferences and resident care | |
| CNA 1 | Interviewed regarding resident care and oxygen therapy | |
| CNA 2 | Interviewed regarding resident care and fingernail trimming | |
| Dietary Cook 1 | Observed and interviewed regarding pureed food preparation and glove use | |
| Food Service Manager | Observed kitchen sanitation and food preparation | |
| Laundry Supervisor | Interviewed regarding mechanical lift sling inspections | |
| Maintenance Supervisor | Interviewed regarding water temperature and maintenance issues | |
| Wound Nurse | Interviewed regarding skin assessments and wound care | |
| Housekeeper 1 | Interviewed regarding cleaning and sanitation |
| Description | Severity |
|---|---|
| Failed to ensure each resident received necessary treatment and services to promote healing for pressure ulcers, related to ensuring wound care orders were updated and implemented for 1 of 3 residents reviewed (Resident D). | SS=D |
| Failed to ensure gastrostomy tube dietary recommendations were followed for 1 of 3 residents reviewed for peg tubes (Resident H). | SS=D |
| Name | Title | Context |
|---|---|---|
| Shanika Willhite | Laboratory Director's or Provider/Supplier Representative | Signed the report |
| Director of Nursing | Interviewed regarding lack of documentation for updated treatment orders and implementation of dietary recommendations |
| Description | Severity |
|---|---|
| Failure to properly prevent and/or contain COVID-19 related to lack of assessment and monitoring of COVID-19 positive residents (Residents B, D, and E). | SS=D |
| Name | Title | Context |
|---|---|---|
| Shanika Willhite | Administrator | Signed the report |
| Description | Severity |
|---|---|
| Failed to ensure 1 of over 60 battery operated smoke alarms in resident sleeping rooms were not over ten years old as required by NFPA 72. | SS=E |
| Failed to ensure 1 of 1 100-hall soiled utility rooms had a self-closing door that would automatically latch into the frame. | SS=E |
| Failed to maintain 1 of 1 fire pump system in accordance with NFPA 25; issues with breaker and required churn test. | SS=F |
| Failed to ensure 1 of 1 electrical panel in the 300 hall was secured from non-authorized personnel. | SS=E |
| Failed to ensure 1 of 1 emergency generator annunciator panel was readily observed by operating personnel. | SS=F |
| Failed to ensure continuing reliability and integrity of 1 of 1 emergency generators; fuel system additives for cold weather protection were recommended but not completed. | SS=F |
| Name | Title | Context |
|---|---|---|
| Rosa McGowen | VP of Operations | Signed report as provider/supplier representative |
| Maintenance Director | Interviewed and involved in observations and corrective actions for multiple deficiencies | |
| Maintenance Technician #1 | Observed during survey and involved in smoke alarm replacement and door testing | |
| Administrator | Participated in exit conferences and interviews regarding deficiencies | |
| Maintenance Assistant #1 | Participated in generator annunciator panel observation |
| Description | Severity |
|---|---|
| Resident self-administration of medications lacked physician orders and assessments. | SS=D |
| Failure to develop and implement comprehensive care plans related to pressure ulcers and medication use. | SS=D |
| Dependent residents did not consistently receive assistance with nail care and shaving. | SS=E |
| Failure to assess and monitor bruising, dry skin, scabbed areas, and constipation in residents. | SS=E |
| Failure to ensure timely completion of optometrist recommendations for eye drops. | SS=D |
| Pressure ulcers were not covered securely and treatment orders were not obtained timely for new pressure sores. | SS=D |
| Dependent residents did not receive proper foot care and routine podiatry visits were not ensured. | SS=D |
| Suprapubic catheter bag was resting on the floor and catheter care was not consistently provided as ordered. | SS=D |
| Oxygen was not administered at the correct flow rate as ordered. | SS=D |
| Dialysis resident received incorrect nutritional supplement not ordered by physician. | SS=D |
| Blood pressure medications were administered on dialysis days contrary to physician orders and without checking vital signs as ordered. | SS=D |
| Psychotropic medication was administered without documented indication or behavioral service evaluation. | SS=D |
| Food and beverages were transported uncovered and kitchen sanitation was inadequate with grease buildup, spills, and undated food. | SS=F |
| Resident environment was unclean and in disrepair with dirty floors, marred walls, loose baseboards, missing tiles, and improperly stored personal items. | SS=E |
| Name | Title | Context |
|---|---|---|
| shanika willhite | Administrator | Signed the inspection report |
| Description | Severity |
|---|---|
| Failed to ensure residents with pressure ulcers received necessary treatment and services to promote healing, related to treatments not updated and completed as ordered for 1 of 3 residents reviewed for pressure ulcers (Resident C). | SS=D |
| Failed to ensure nursing staff provided foley catheter care every shift for 4 of 4 residents reviewed for catheters (Residents F, J, K, and D). | SS=E |
| Failed to ensure orders were obtained for oxygen use and the oxygen was infusing at the correct flow rate for 1 of 1 residents reviewed for oxygen (Resident F). | SS=D |
| Name | Title | Context |
|---|---|---|
| Rosa McGowen | VPO | Signed the inspection report |
| Description | Severity |
|---|---|
| Failed to replace 2 battery operated smoke alarms in resident rooms 108 and 216 that were over 10 years old. | SS=E |
| Failed to maintain fire alarm system with accurate time and date information. | SS=C |
| Failed to inspect 1 portable fire extinguisher in the generator room monthly; missing documented inspections for October and November 2022. | SS=D |
| Failed to ensure corridor door to resident room 210 latched properly. | SS=D |
| Failed to ensure smoke barrier doors near Administration Office fully closed due to malfunctioning coordinator. | SS=E |
| Failed to enforce smoking policy; employee observed smoking outside near 200 kW generator with improper disposal of cigarette butts. | SS=E |
| Failed to ensure extension cords and power strips were not used as substitutes for fixed wiring in laundry room and Business Office. | SS=B |
| Name | Title | Context |
|---|---|---|
| Robert Petty | Administrator | Signed report |
| Maintenance Director | Interviewed and involved in observations and corrective actions | |
| Corporate Facilities Engineer | Interviewed and involved in observations and corrective actions | |
| Unnamed female facility employee | Observed smoking outside near generator |
| Description | Severity |
|---|---|
| Failed to ensure residents had Physician's Orders and assessments for self-administration of medications for 2 residents. | SS=D |
| Failed to accommodate the needs of a dependent resident related to call light being out of reach. | SS=D |
| Failed to ensure residents had their personal privacy respected related to posting of medical and personal information for 2 residents. | SS=D |
| Failed to develop and implement a comprehensive care plan for a diuretic medication for 1 resident. | SS=D |
| Failed to ensure residents were involved in care planning decisions related to new medications and treatments for 1 resident. | SS=D |
| Failed to provide assistance with activities of daily living related to nail care for 2 residents. | SS=D |
| Failed to ensure ongoing activity program for cognitively impaired and dependent residents for 2 residents. | SS=D |
| Failed to ensure geri sleeves were applied as ordered and bruises assessed and monitored for 2 residents. | SS=D |
| Failed to ensure splints were applied as ordered for 2 residents with limited range of motion. | SS=D |
| Failed to document meal consumption and ensure supplements were monitored for 3 residents with weight loss or nutritional risk. | SS=D |
| Failed to ensure peripherally inserted central catheter (PICC) dressings were completed as ordered for 1 resident. | SS=D |
| Failed to ensure fluid restriction was monitored for 1 resident on dialysis. | SS=D |
| Failed to ensure a resident with dementia received appropriate individualized interventions for behaviors and activities. | SS=D |
| Failed to ensure a resident was free from unnecessary psychotropic medications related to adequate indications for use. | SS=D |
| Failed to ensure infection control guidelines were implemented related to COVID-19 monitoring and testing for 2 residents. | SS=D |
| Name | Title | Context |
|---|---|---|
| Robert A Petty | Administrator | Named in report signature |
| Description | Severity |
|---|---|
| Failed to ensure follow-up documentation and assessment after a resident had a significant change in condition related to increased and excessive secretions. | SS=D |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding expectations for nursing staff documentation and follow-up after increased secretions |
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