Inspection Reports for Murrays Country View
6201 HWY M-35, Gladstone, MI 49837, MI, 49837
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Inspection Report
Complaint Investigation
Capacity: 25
Deficiencies: 1
Mar 27, 2025
Visit Reason
The investigation was initiated due to a complaint alleging that Resident A’s medications were not administered as prescribed and that there was no soap or paper towels in the only bathroom residents were allowed to use.
Findings
The investigation found that Resident A’s medications were administered as prescribed, and the allegation was not substantiated. There was also sufficient soap and paper towels in all bathrooms. However, a violation was established for failure to submit an updated appointment of administrator form within 5 business days of the change in administrator.
Complaint Details
The complaint alleged Resident A’s prescribed klonopin was administered twice daily instead of as needed, and that there was no soap or paper towels in the bathroom residents were allowed to use. The medication administration allegation was not substantiated. The soap and paper towel allegation was also not substantiated.
Deficiencies (1)
| Description |
|---|
| Failure to submit an updated appointment of administrator form within 5 business days of the change in administrator. |
Report Facts
Capacity: 25
Complaint Receipt Date: Mar 12, 2025
Investigation Initiation Date: Mar 13, 2025
Inspection Date: Mar 27, 2025
Report Due Date: May 11, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Teresa Murray | Authorized Representative/Administrator | Interviewed regarding Resident A's care and medication administration |
| Lauren Wohlfert | Licensing Staff | Author of the Special Investigation Report |
| Andrea L. Moore | Manager, Long-Term-Care State Licensing Section | Approved the report |
Inspection Report
Renewal
Census: 13
Capacity: 25
Deficiencies: 8
Aug 20, 2024
Visit Reason
The inspection was conducted as a renewal licensing study to evaluate compliance with state regulations and to determine if the facility's license should be renewed.
Findings
The facility was found to be in non-compliance with multiple rules including tuberculosis screening for residents and employees, meal census record keeping, water temperature documentation, clean linen storage, food labeling and thermometer availability, and dishwasher sanitization logs. Violations were established for each of these areas.
Deficiencies (8)
| Description |
|---|
| Resident tuberculosis screening was out of compliance; screenings were completed after admission or not documented prior to admission. |
| Employee tuberculosis screenings were out of compliance; screenings were completed outside of the required 10 days of hire and after occupational exposure. |
| No record of meal census for the preceding 3-month period was maintained. |
| No documented record of water temperature checks being performed, despite monthly checks. |
| Clean linen storage room contained other items posing risk of cross contamination. |
| Food items in kitchen refrigerator were not labeled with appropriate open dates. |
| No reliable thermometer found in resident room refrigerators and kitchen refrigerator/freezer. |
| No record of dishwasher sanitization logs for the preceding 3-month period. |
Report Facts
Number of residents interviewed and/or observed: 13
Facility capacity: 25
Number of staff interviewed and/or observed: 5
Inspection Report
Complaint Investigation
Census: 19
Capacity: 25
Deficiencies: 4
Jul 31, 2023
Visit Reason
The investigation was initiated due to complaints alleging residents were unclean and neglected at the facility, including concerns about Resident A's care and medication management.
Findings
The investigation found multiple violations including inadequate hygiene care for residents, failure to appoint a competent administrator, insufficient staffing levels, and improper medication supervision related to Resident A's alcohol consumption and medication interactions.
Complaint Details
The complaint alleged residents were unclean and neglected. The investigation substantiated these allegations and additional findings related to staffing, administration, and medication supervision.
Deficiencies (4)
| Description |
|---|
| Residents were unclean and neglected, with an unpleasant odor caused by Resident A who refused treatment. |
| Failure to appoint a competent administrator after the prior administrator resigned. |
| Inadequate staffing with multiple time frames where only one care staff member was on duty for 19 residents. |
| Failure to provide appropriate medication administration supervision for Resident A who consumed alcohol despite medication interactions. |
Report Facts
Capacity: 25
Census: 19
Complaint Receipt Date: Jun 23, 2023
Investigation Initiation Date: Jun 28, 2023
Report Date: Jul 31, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Teresa Murray | Authorized Representative/Administrator | Interviewed regarding facility operations, staffing, and Resident A's care. |
| Julie Viviano | Licensing Staff | Conducted the investigation and authored the report. |
| Carolyn Sargent | Former Administrator | Resigned on 6/1/2023; no replacement appointed as of report date. |
Inspection Report
Renewal
Capacity: 25
Deficiencies: 0
May 16, 2023
Visit Reason
The inspection was conducted as a renewal inspection to review licensing activity and compliance with public health code and administrative rules for the home for the aged facility.
Findings
The facility was found to be in compliance with all applicable rules and statutes. Renewal of the license is recommended.
Inspection Report
Original Licensing
Capacity: 25
Deficiencies: 0
Dec 4, 2018
Visit Reason
The inspection was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for Murray's Country View facility.
Findings
The study determined substantial compliance with licensing requirements, resulting in the recommendation and issuance of a temporary license for 25 residents.
Report Facts
Capacity: 25
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Teresa Murray | Authorized Representative | Named as the authorized representative of the licensee |
| Joanna Carlson | Administrator | Named as the facility administrator |
| Theresa Norton | Licensing Staff | Conducted the licensing study and signed the report |
| Mary E Holton | Area Manager | Approved the licensing report |
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