Total health inspections
7
Louisiana average 6.5
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Alexandria
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Naomi Heights Nursing and Rehabilitation Center, LLC
Nursing Home in Alexandria
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Naomi Heights Nursing and Rehabilitation Center, LLC
Nestled conveniently in Alexandria, Louisiana, Naomi Heights Nursing & Rehabilitation Center, LLC is a senior living community dedicated to what they do. Seniors immediately sense the warm and friendly atmosphere surrounding the facility. This ambiance is not just a coincidence; it reflects a longstanding tradition of unwavering commitment to quality care. At Naomi Heights, employees understand that they’re tasked with more than just a job; they’re entrusted with the profound importance of a kind word, a gentle touch, and the transformative power of a smile.
The staff at Naomi Heights Nursing & Rehabilitation Center, LLC is deeply passionate about their role in improving the quality of life for every resident they serve. It’s more than a vocation; it’s a calling, a dedication to providing compassionate and expert care in a setting that residents can call home. Naomi Heights boasts a prime location just minutes from prominent healthcare centers like CHRISTUS Cabrini & Rapides Medical Centers. It also enjoys proximity to many doctors’ offices and healthcare professionals’ workplaces.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
139
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.7%
Residents per day (avg)
86
Occupancy rate
57.7%
Residents per day (avg)
86
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
56% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
28 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$8.6M
Operating loss
-$467.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$8.6M
Operating loss
-$467.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.1M
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Secured Perimeter
Emergency SystemsLarge Capacity Emergency Generator to Power the Entire Facility During Emergencies
Safety FeaturesSpecial Security for Wandering Residents (Secure Care)
Accept Medicaid
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Hospice Care
Alzheimer’s And Dementia Care
Licensed Nurses And Certified Nursing Assistants (24 Hours A Day
7 Days A Week)
Religious Services Provided In-House By Various Local Churches
In-House Nurse Practitioner
Regular Physician Visits
Chaplain Services – Marketplace Chaplains
Beauty Salon/Barber Shop
Laundry Services
Arts And Crafts Center
Planned Activities And Social Events
Interactive Resident Computer System
Physical
Speech
And Occupational Therapy Provided In Our Rehabilitation And Fitness Center
Electronic Medical Records
Hospice Care
Respite Care
Therapeutic Whirlpool Baths
Private And Semiprivate Suites
Diets And Meals Monitored By A Registered Dietician (Selected Menus And Special Diets Always Available)
Home Style Meals With Soups/Salads
Transportation Available
Multiple Day Rooms
Free Internet Access
Beautifully Landscaped Grounds With Multiple Pathways
Special Security For Wandering Residents (Secure Care)
Large Capacity Emergency Generator To Power The Entire Facility During Emergencies
Sister Facilities Throughout Louisiana In Case Of Evacuation
Medicare Certified
Medicaid Certified
Proud Supporter Of Leader (Culture Change)
Member Of La Nursing Home Association
Member Of American Health Care Association
Specific ProgramsSkilled Nursing Services, Social Services, Alzheimer’s and Dementia Care, Respite Care, Hospice Care
Religious ServicesYes
Food DescriptionDining is an enjoyable experience with nutritious and appealing food, combined with good company. Soups and salads are available, and special diets are accommodated.
Meals IncludedYes
Special DietsYes
Types of Care at Naomi Heights Nursing and Rehabilitation Center, LLC
Skilled Nursing
Memory Care
Respite Care
Hospice Care
Health Inspection History
Inspections
Total health citations
24
Louisiana average 25.7
Citations per inspection
3.43
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 24 citations resulted from standard inspections; and 11 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
173% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
1
1
100% worse than Louisiana averageLouisiana average: 0.5
3 critical citations
1 serious citation
20 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 24, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 24, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 24, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Sep 24, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 24, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Alexandria The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
Matthews Memorial Health Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Alexandria
124
68.6%
-4%
4.11
-1%
1
36
3.6
1
81
65
Annie Mae Matthews Properties, Llc
$7.5M
$3.3M
44.4%
195600
Lexington House
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Alexandria
130
90.5%
+26%
4.01
-3%
1
21
3.0
1
114
-
Elton G Beebe Sr Limited Ptrshp Tr
$10.1M
$4.6M
45.9%
195424
Naomi Heights Nursing and Rehabilitation Center, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Alexandria
139
57.7%
-20%
3.92
-6%
2
24
3.4
4
86
60
Shelton, James
$8.6M
$4.1M
47.3%
195420
Naomi Heights Nursing & Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Alexandria
139
57.7%
-20%
3.92
-6%
2
24
3.4
4
86
-
Shelton, James
$8.6M
$4.1M
47.3%
195420
Places of interest near Naomi Heights Nursing and Rehabilitation Center, LLC
2.5 miles from city center — 0.34 miles to nearest hospital (Fresenius Medical Care at Christus St Francis, Cabrini Hospit)
Calculate Travel Distance to Naomi Heights Nursing and Rehabilitation Center, LLC
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
120
Employees
105
Contractors
15
Staff to resident ratio
1.25:1
20% worse than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
49
Average shift
7.7 hours
6% worse than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
34,131
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
61
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.7%
1,958 contractor hours this quarter
Physical Therapy Aide: 3
Qualified Social Worker: 2
Speech Language Pathologist: 2
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Other Physician: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 61 | 0 | 61 | 18,841 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,023 | 91 | 100% | 8.9 |
| Registered Nurse | 8 | 0 | 8 | 1,294 | 88 | 97% | 7.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,245 | 68 | 75% | 7.4 |
| RN Director of Nursing | 2 | 0 | 2 | 1,002 | 65 | 71% | 8.3 |
| Administrator | 2 | 0 | 2 | 936 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 864 | 69 | 76% | 8.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 538 | 65 | 71% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 495 | 63 | 69% | 7.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 484 | 64 | 70% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 466 | 65 | 71% | 7 |
| Qualified Social Worker | 0 | 2 | 2 | 302 | 66 | 73% | 4.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 68 | 50 | 55% | 1.4 |
| Other Physician | 0 | 2 | 2 | 44 | 11 | 12% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 7 | 8% | 4.6 |
| Medical Director | 0 | 1 | 1 | 24 | 48 | 53% | 0.5 |
61 Certified Nursing Assistant
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
8 Registered Nurse
% of Days
97%
3 Other Dietary Services Staff
% of Days
75%
2 RN Director of Nursing
% of Days
71%
2 Administrator
% of Days
70%
5 Clinical Nurse Specialist
% of Days
76%
2 Speech Language Pathologist
% of Days
71%
1 Dental Services Staff
% of Days
69%
2 Respiratory Therapy Technician
% of Days
70%
1 Nurse Practitioner
% of Days
65%
3 Physical Therapy Aide
% of Days
71%
2 Qualified Social Worker
% of Days
73%
2 Physical Therapy Assistant
% of Days
55%
2 Other Physician
% of Days
12%
1 Occupational Therapy Assistant
% of Days
8%
1 Medical Director
% of Days
53%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
96 residents
Residents by payment source
Medicare
6 residents (6.3%)
Medicaid
90 residents (93.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
13% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
28% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
18% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.9%
Percent of long-stay residents whose ability to move independently worsened
21.9%
7% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.0%
71% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
57% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
27% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
7.5%
Percent of long-stay residents with a urinary tract infection
7.5%
175% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
61% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
79% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.9%
Percent of long-stay residents who received an antipsychotic medication
21.9%
7% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
7% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.87
Number of hospitalizations per 1,000 long-stay resident days.
1.87
28% better than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.74
37% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
15% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
24% worse than Louisiana averageLouisiana average: 3.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.8%
29% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
51% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
132% worse than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
25.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.8%
52% worse than Louisiana averageLouisiana average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$58K
44% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$58K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2023
$41K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Naomi Heights Nursing and Rehabilitation Center, LLC based on CMS SNF Cost Reports.
Occupancy Rate
57.7%
↓ 1.1pp vs 2023
Net Income
-$467.0K
↓ ~$302.8K vs 2023
Total Payroll
$4.7M
↑ ~$566.5K vs 2023
Profit Margin
-5.5%
↓ 3.5pp vs 2023
Loading trend charts...
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