Naomi Heights Nursing and Rehabilitation Center, LLC

Naomi Heights Nursing and Rehabilitation Center, LLC is a Nursing Home in Louisiana

Naomi Heights Nursing and… is a Nursing Home in Louisiana

Naomi Heights Nursing and Rehabilitation Center, LLC

2421 E Texas Ave, Alexandria, LA 71301 View Map

Naomi Heights Nursing and Rehabilitation Center, LLC is a Nursing Home in Louisiana

Naomi Heights Nursing and… is a Nursing Home in Louisiana

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Overview of Naomi Heights Nursing and Rehabilitation Center, LLC

Nestled conveniently in Alexandria, Louisiana, Naomi Heights Nursing & Rehabilitation Center, LLC is a senior living community dedicated to what they do. Seniors immediately sense the warm and friendly atmosphere surrounding the facility. This ambiance is not just a coincidence; it reflects a longstanding tradition of unwavering commitment to quality care. At Naomi Heights, employees understand that they’re tasked with more than just a job; they’re entrusted with the profound importance of a kind word, a gentle touch, and the transformative power of a smile.

The staff at Naomi Heights Nursing & Rehabilitation Center, LLC is deeply passionate about their role in improving the quality of life for every resident they serve. It’s more than a vocation; it’s a calling, a dedication to providing compassionate and expert care in a setting that residents can call home. Naomi Heights boasts a prime location just minutes from prominent healthcare centers like CHRISTUS Cabrini & Rapides Medical Centers. It also enjoys proximity to many doctors’ offices and healthcare professionals’ workplaces.

318-443-5638

Managed by Naomi Heights

is not a passing fad or empty slogan. It is found in every facility, in every administrator and in every department. At Naomi Heights, we take our responsibility to be good stewards seriously and put our resources where our priorities are. We believe in continuous staff development and training, substantial reinvesting in upgrading (or rebuilding) our facilities, and adding cutting-edge technology to provide the very best services to our customers.

The community administrator at Naomi Heights Nursing and Rehabilitation Center leads a dedicated interdisciplinary team to provide personalized care tailored to each resident’s needs. Emphasizing respect, dignity, and continuous staff development, the administrator ensures quality care and superior service supported by ongoing facility improvements and advanced technology.

Home Information NAOMI HEIGHTS NURSING & REHABILITATION CENTER
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
139
Occupancy
56.7%
Total Bed Days Available
50735
Avg. Length of Stay
543 days
Avg. Residents per Day
86
Finance
Home Revenue
$8,258,660.00
Payroll Costs
$3,703,630.00
Profit
$-164,254.00
Total Home Costs
$8,160,216.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
44.8%
House Specifics:
CCN
195420
Owner Name
SHELTON, JAMES
Rural vs. Urban
Urban
County
Rapides
Type of Control
Proprietary — Individual
Operations
Total Admissions
53
Total Discharges
55
% Medicaid Admissions
17%
% Medicare Admissions
47%
% Private Pay Admissions
36%
% Medicaid Discharges
18%
% Medicare Discharges
27%
% Private Pay Discharges
55%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
1 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.92 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
21625
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3139
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5081

Types of Care at Naomi Heights Nursing and Rehabilitation Center, LLC

Skilled Nursing Memory Care Respite Care Hospice Care
Contact Naomi Heights Nursing and Rehabilitation Center, LLC

Places of interest near Naomi Heights Nursing and Rehabilitation Center, LLC

Address 2.5 miles from city center

Address 2421 E Texas Ave, Alexandria, LA 71301

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Comparison Chart

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Compare Nursing Homes around Alexandria
Matthews Memorial Health Care
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Alexandria
124
No
65
ANNIE MAE MATTHEWS PROPERTIES, LLC
66.5%
$7,723,857.00
$3,374,798.00
43.7%
81.20
2/5
4.1079
3/5
2/5
1/5
1
Naomi Heights Nursing and Rehabilitation Center, LLC
AL

For seniors needing help with daily tasks but not full-time nursing.

Alexandria
139
No
60
SHELTON, JAMES
56.7%
$8,258,660.00
$3,703,630.00
44.8%
85.60
1/5
3.9154
2/5
2/5
1/5
2

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

120
Total Staff
105
Employees
15
Contractors
34,131
Total Hours (Quarter)
49
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse87.8 No
Licensed Practical Nurse228.9 No
Certified Nursing Assistant617.5 No
Staff by Category
Administration
3 staff
5.8hs shift avg
Nursing Staff
93 staff
7.8hs shift avg
Physicians & Practitioners
8 staff
8.1hs shift avg
Therapy Services
10 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.5hs shift avg
Dietary Services
3 staff
7.4hs shift avg
Other Services
1 staff
7.9hs shift avg
Contractor Analysis
5.7%
of total hours from contractors
1,958 contractor hours this quarter
Qualified Social Worker: 2 Speech Language Pathologist: 2 Medical Director: 1 Physical Therapy Aide: 3 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Other Physician: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6106118,84191100%7.5
Licensed Practical Nurse220227,02391100%8.9
Registered Nurse8081,2948897%7.8
Other Dietary Services Staff3031,2456875%7.4
RN Director of Nursing2021,0026571%8.3
Administrator2029366470%8
Clinical Nurse Specialist5058646976%8.6
Speech Language Pathologist0225386571%7.9
Dental Services Staff1014956369%7.9
Respiratory Therapy Technician0224846470%7.6
Nurse Practitioner1014725965%8
Physical Therapy Aide0334666571%7
Qualified Social Worker0223026673%4.5
Physical Therapy Assistant022685055%1.4
Other Physician022441112%4
Occupational Therapy Assistant0113278%4.6
Medical Director011244853%0.5

Health Inspection History

Source: CMS Health Citations (Feb 2023 – Sep 2025)

7
Inspections
24
Total Citations
3
Critical (J-L)
1
Serious (G-I)
3.43
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
20
Serious (G-I)
1
Critical (J-L)
3
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
33% of total
Resident Rights
5
21% of total
Infection Control
2
8% of total
Abuse, Neglect & Exploitation
2
8% of total
Administration
1
4% of total
Citation Sources
Standard Inspections 13
Complaint Investigations 11
State Comparison (LA)
Avg Citations (State)
25.7
This Facility: 24
Avg Critical (State)
1.1
This Facility: 3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 24, 2025 D Infection ControlF0883 Corrected
Sep 24, 2025 D Nursing ServicesF0726 Corrected
Sep 24, 2025 E NutritionF0812 Corrected
Sep 24, 2025 D Quality of CareF0677 Corrected
Sep 24, 2025 E Quality of CareF0689 Corrected
Sep 24, 2025 E Quality of CareF0698 Corrected
Sep 24, 2025 E Resident RightsF0576 Corrected
Apr 09, 2025 D Quality of CareF0677 Corrected
Apr 09, 2025 J Quality of CareF0689 Corrected
Jul 31, 2024 E Infection ControlF0880 Corrected
Jul 31, 2024 E NutritionF0812 Corrected
Jul 31, 2024 D Quality of CareF0677 Corrected
Jul 31, 2024 D Care PlanningF0640 Corrected
Jun 14, 2023 D Care PlanningF0656 Corrected
Jun 14, 2023 D Resident RightsF0584 Corrected
Apr 13, 2023 D Resident RightsF0584 Corrected
Apr 13, 2023 D Resident RightsF0585 Corrected
Mar 14, 2023 G Abuse/NeglectF0600 Corrected
Feb 01, 2023 E Abuse/NeglectF0609 Corrected
Feb 01, 2023 K AdministrationF0835 Corrected
Feb 01, 2023 E Quality of CareF0684 Corrected
Feb 01, 2023 K Quality of CareF0689 Corrected
Feb 01, 2023 D Care PlanningF0657 Corrected
Feb 01, 2023 D Resident RightsF0580 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Central Management Company
Resident Census by Payment Source
96 Total Residents
Medicare 6 (6.3%)
Medicaid 90 (93.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
10.2 Score
13% better than avg State avg: 11.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
14.6 Score
28% better than avg State avg: 20.4

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
16.9%
Lost Too Much Weight
2.0%
Urinary Tract Infection
7.5%
Depressive Symptoms
0.3%
Falls with Major Injury
5.4%
Pneumococcal Vaccine
97.9%
Antipsychotic Use
21.9%
Walking Ability Worsened
21.9%
Influenza Vaccine
98.9%
High Risk Residents with Pressure Ulcers
4.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
5.0%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
94.7% 15% better than avg State: 82.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.9% 24% worse than avg State: 3.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $58K State avg: $103K 44% better than avg
Number of Fines 2 State avg: 2.0
Compared to State Average Facility: $58K | State Avg: $103K
Penalty History

Showing all 2 penalties (Feb 2023 - Apr 2025)

Apr 9, 2025 Civil Money Penalty
$16K
Feb 1, 2023 Civil Money Penalty
$41K
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Louisiana Seniors

Program
State Program Name
Eligibility
Benefits
Community Choices Waiver
Louisiana Medicaid Community Choices
  • General: Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: High demand in urban areas.
  • Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
Louisiana Elderly and Disabled Adults Program
LA EDA Program
  • General: Age 60+, Louisiana resident, at risk of nursing home.
  • Income Limits: ~$1,800/month (varies).
  • Asset Limits: $5,000 (individual).
  • LA Specifics: Limited funding; rural focus.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Long Term-Personal Care Services (LT-PCS)
Louisiana Medicaid Long Term-Personal Care Services
  • General: Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual), $1,415/month (couple).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Medically Needy Spend-Down option available.
  • Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Program of All-Inclusive Care for the Elderly (PACE)
Louisiana PACE
  • General: Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
  • Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits: $2,000 (individual) for Medicaid; none for Medicare-only.
  • LA Specifics: Limited centers (e.g., Baton Rouge, Lafayette).
  • Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Adult Day Health Care (ADHC) Waiver
Louisiana Medicaid Adult Day Health Care Waiver
  • General: Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): $2,901/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Includes transitional support from nursing homes.
  • Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Aged, Blind, and Disabled (ABD) Medicaid
Louisiana Medicaid Aged, Blind, and Disabled Program
  • General: Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
  • Income Limits (2025): $943/month (individual), $1,415/month (couple).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Medically Needy Spend-Down available.
  • Services: Personal care, adult day care, limited in-home supports.
Louisiana Elderly Protective Services (EPS)
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Official government program page
  • General: Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
  • Income Limits (2025): No strict limit; prioritizes low-income.
  • Asset Limits: None specified.
  • LA Specifics: Focus on urban and rural elder abuse cases.
  • Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Senior Rx Program
Louisiana Senior Rx (Prescription Assistance)
  • General: Age 65+, Louisiana resident, no/low prescription coverage.
  • Income Limits (2025): Varies by linked program; ~$30,000/year suggested.
  • Asset Limits: None specified.
  • LA Specifics: Bridges gaps in Medicare Part D coverage.
  • Services: Prescription cost reduction (up to 50% discounts), application assistance.
Veterans Aid and Attendance (A&A) Benefit
Louisiana VA Aid and Attendance (Federal/State Coordination)
  • General: Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: ~$155,356 (2025 net worth limit).
  • LA Specifics: High veteran population in rural areas.
  • Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.

Claim What’s Yours Financial Aid for Louisiana Seniors

Louisiana Medicaid Community Choices

Community Choices Waiver

Requirements:
  • General:
    Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    High demand in urban areas.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
LA EDA Program

Louisiana Elderly and Disabled Adults Program

Requirements:
  • General:
    Age 60+, Louisiana resident, at risk of nursing home.
  • Income Limits:
    ~$1,800/month (varies).
  • Asset Limits:
    $5,000 (individual).
  • LA Specifics:
    Limited funding; rural focus.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Louisiana Medicaid Long Term-Personal Care Services

Long Term-Personal Care Services (LT-PCS)

Requirements:
  • General:
    Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual), $1,415/month (couple).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Medically Needy Spend-Down option available.
Benefits without Contact:
  • Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Louisiana PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
  • Income Limits (2025):
    No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits:
    $2,000 (individual) for Medicaid; none for Medicare-only.
  • LA Specifics:
    Limited centers (e.g., Baton Rouge, Lafayette).
Benefits without Contact:
  • Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Louisiana Medicaid Adult Day Health Care Waiver

Adult Day Health Care (ADHC) Waiver

Requirements:
  • General:
    Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    $2,901/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Includes transitional support from nursing homes.
Benefits without Contact:
  • Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Louisiana Medicaid Aged, Blind, and Disabled Program

Aged, Blind, and Disabled (ABD) Medicaid

Requirements:
  • General:
    Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
  • Income Limits (2025):
    $943/month (individual), $1,415/month (couple).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Medically Needy Spend-Down available.
Benefits without Contact:
  • Services: Personal care, adult day care, limited in-home supports.
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Louisiana Elderly Protective Services (EPS)

Requirements:
  • General:
    Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
  • Income Limits (2025):
    No strict limit; prioritizes low-income.
  • Asset Limits:
    None specified.
  • LA Specifics:
    Focus on urban and rural elder abuse cases.
Benefits without Contact:
  • Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Louisiana Senior Rx (Prescription Assistance)

Senior Rx Program

Requirements:
  • General:
    Age 65+, Louisiana resident, no/low prescription coverage.
  • Income Limits (2025):
    Varies by linked program; ~$30,000/year suggested.
  • Asset Limits:
    None specified.
  • LA Specifics:
    Bridges gaps in Medicare Part D coverage.
Benefits without Contact:
  • Services: Prescription cost reduction (up to 50% discounts), application assistance.
Louisiana VA Aid and Attendance (Federal/State Coordination)

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    ~$155,356 (2025 net worth limit).
  • LA Specifics:
    High veteran population in rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
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