Total health inspections
7
Louisiana average 6.5
Last Health inspection on Sep 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Naomi Heights Nursing and Rehabilitation Center, LLC
Nursing Home
Naomi Heights Nursing and Rehabilitation Center, LLC
Nursing Home
Nestled conveniently in Alexandria, Louisiana, Naomi Heights Nursing & Rehabilitation Center, LLC is a senior living community dedicated to what they do. Seniors immediately sense the warm and friendly atmosphere surrounding the facility. This ambiance is not just a coincidence; it reflects a longstanding tradition of unwavering commitment to quality care. At Naomi Heights, employees understand that they’re tasked with more than just a job; they’re entrusted with the profound importance of a kind word, a gentle touch, and the transformative power of a smile.
The staff at Naomi Heights Nursing & Rehabilitation Center, LLC is deeply passionate about their role in improving the quality of life for every resident they serve. It’s more than a vocation; it’s a calling, a dedication to providing compassionate and expert care in a setting that residents can call home. Naomi Heights boasts a prime location just minutes from prominent healthcare centers like CHRISTUS Cabrini & Rapides Medical Centers. It also enjoys proximity to many doctors’ offices and healthcare professionals’ workplaces.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
139
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
57.7%
Residents per day (avg)
86
Occupancy rate
57.7%
Residents per day (avg)
86
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
56% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
28 years
Finances and operations
Proprietary home
Partnership
Home revenue
$8.6M
Operating loss
-$467.0K
Proprietary home
Partnership
Home revenue
$8,642,235.00
Operating loss
$-467,032.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.1M
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Additional licensing details
Safety & Compliance
Secured Perimeter
Emergency Systems:
Large Capacity Emergency Generator to Power the Entire Facility During Emergencies
Safety Features:
Special Security for Wandering Residents (Secure Care)
Care Services
Accepts Medicaid
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Skilled Nursing Services, Social Services, Alzheimer’s and Dementia Care, Respite Care, Hospice Care
Religious Services
Yes
Dining & Nutrition
Food Description
Dining is an enjoyable experience with nutritious and appealing food, combined with good company. Soups and salads are available, and special diets are accommodated.
Meals Included
Yes
Special Diets
Yes
Types of Care at Naomi Heights Nursing and Rehabilitation Center, LLC
Skilled Nursing
Memory Care
Respite Care
Hospice Care
Compare Nursing Homes around Alexandria
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Matthews Memorial Health Care
-21%
-1%
-4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Alexandria
124
No
65
ANNIE MAE MATTHEWS PROPERTIES, LLC
68.6%
$7,537,191.00
$3,346,489.00
44.4%
81.20
4.1079
1
36
1
-21%-1%-4%
Lexington House
+18%
-3%
+26%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71303
130
No
-
ELTON G BEEBE SR LIMITED PTRSHP TR
90.5%
$10,097,418.00
$4,639,247.00
45.9%
114.00
4.0147
1
21
1
+18%-3%+26%
Naomi Heights Nursing and Rehabilitation Center, LLC
+47%
-6%
-20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Alexandria
139
No
60
SHELTON, JAMES
57.7%
$8,562,003.00
$4,051,502.00
47.3%
85.60
3.9154
2
24
4
+47%-6%-20%
Naomi Heights Nursing & Rehabilitation Center
+47%
-6%
-20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 71301
139
No
-
SHELTON, JAMES
57.7%
$8,562,003.00
$4,051,502.00
47.3%
85.60
3.9154
2
24
4
+47%-6%-20%
Matthews Memorial Health Care
Type of care:
SNF
AL
HC
MC
Community:
Alexandria
Bed Count:
124
Pets Allowed:
No
Operator:
ANNIE MAE MATTHEWS PROPERTIES, LLC
CCN:
195600
Occupancy:
68.6%
Home Revenue:
$7,537,191.00
Payroll Costs:
$3,346,489.00
Payroll %:
44.4%
Avg Residents/Day:
81.20
Overall Rating:
Adj Nurse Hours:
4.1079
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
36
Severe Citations:
1
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
-4%
-4%
Lexington House
Type of care:
SNF
AL
Community:
LA 71303
Bed Count:
130
Pets Allowed:
No
Operator:
ELTON G BEEBE SR LIMITED PTRSHP TR
CCN:
195424
Occupancy:
90.5%
Home Revenue:
$10,097,418.00
Payroll Costs:
$4,639,247.00
Payroll %:
45.9%
Avg Residents/Day:
114.00
Overall Rating:
Adj Nurse Hours:
4.0147
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
21
Severe Citations:
1
RN share vs State Avg:
+18%
+18%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
+26%
+26%
Naomi Heights Nursing and Rehabilitation Center, LLC
Type of care:
SNF
AL
Community:
Alexandria
Bed Count:
139
Pets Allowed:
No
Operator:
SHELTON, JAMES
CCN:
195420
Occupancy:
57.7%
Home Revenue:
$8,562,003.00
Payroll Costs:
$4,051,502.00
Payroll %:
47.3%
Avg Residents/Day:
85.60
Overall Rating:
Adj Nurse Hours:
3.9154
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
24
Severe Citations:
4
RN share vs State Avg:
+47%
+47%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
-20%
-20%
Naomi Heights Nursing & Rehabilitation Center
Type of care:
SNF
AL
Community:
LA 71301
Bed Count:
139
Pets Allowed:
No
Operator:
SHELTON, JAMES
CCN:
195420
Occupancy:
57.7%
Home Revenue:
$8,562,003.00
Payroll Costs:
$4,051,502.00
Payroll %:
47.3%
Avg Residents/Day:
85.60
Overall Rating:
Adj Nurse Hours:
3.9154
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
24
Severe Citations:
4
RN share vs State Avg:
+47%
+47%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
-20%
-20%Places of interest near Naomi Heights Nursing and Rehabilitation Center, LLC
2.5 miles from city center — 0.34 miles to nearest hospital (Fresenius Medical Care at Christus St Francis, Cabrini Hospit)
2421 E Texas Ave, Alexandria, LA 71301
Calculate Travel Distance to Naomi Heights Nursing and Rehabilitation Center, LLC
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
120
Total Staff
105
Employees
15
Contractors
34,131
Total Hours (Quarter)
49
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 7.8 | No |
| Licensed Practical Nurse | 22 | 8.9 | No |
| Certified Nursing Assistant | 61 | 7.5 | No |
Staff by Category
Administration ⓘ
3 staff
5.8hs shift avg
Nursing Staff ⓘ
93 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
8 staff
8.1hs shift avg
Therapy Services ⓘ
10 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
4.5hs shift avg
Dietary Services ⓘ
3 staff
7.4hs shift avg
Other Services ⓘ
1 staff
7.9hs shift avg
Contractor Analysis
5.7%
of total hours from contractors
1,958 contractor hours this quarter
Qualified Social Worker: 2
Speech Language Pathologist: 2
Medical Director: 1
Physical Therapy Aide: 3
Physical Therapy Assistant: 2
Respiratory Therapy Technician: 2
Other Physician: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 61 | 0 | 61 | 18,841 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,023 | 91 | 100% | 8.9 |
| Registered Nurse | 8 | 0 | 8 | 1,294 | 88 | 97% | 7.8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,245 | 68 | 75% | 7.4 |
| RN Director of Nursing | 2 | 0 | 2 | 1,002 | 65 | 71% | 8.3 |
| Administrator | 2 | 0 | 2 | 936 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 864 | 69 | 76% | 8.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 538 | 65 | 71% | 7.9 |
| Dental Services Staff | 1 | 0 | 1 | 495 | 63 | 69% | 7.9 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 484 | 64 | 70% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 466 | 65 | 71% | 7 |
| Qualified Social Worker | 0 | 2 | 2 | 302 | 66 | 73% | 4.5 |
| Physical Therapy Assistant | 0 | 2 | 2 | 68 | 50 | 55% | 1.4 |
| Other Physician | 0 | 2 | 2 | 44 | 11 | 12% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 7 | 8% | 4.6 |
| Medical Director | 0 | 1 | 1 | 24 | 48 | 53% | 0.5 |
Health Inspection History
Inspections
Total health citations
24
Citations per inspection
3.43
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 24 citations resulted from standard inspections; and 11 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
173% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
1
1
100% worse than Louisiana averageLouisiana average: 0.5
3 critical citations
1 serious citation
20 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Sep 24, 2025
Corrected
Nursing Services moderate citation
Sep 24, 2025
Corrected
Nutrition moderate citation
Sep 24, 2025
Corrected
Quality of Care moderate citation
Sep 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Central Management Company
Resident Census by Payment Source
96
Total Residents
Medicare
6
(6.3%)
ⓘ
Medicaid
90
(93.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.2
13% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.6
28% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
18% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.9%
Percent of long-stay residents whose ability to move independently worsened
21.9%
7% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.0%
71% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
57% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
27% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
7.5%
Percent of long-stay residents with a urinary tract infection
7.5%
175% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
61% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
79% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.9%
Percent of long-stay residents who received an antipsychotic medication
21.9%
7% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
7% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.87
Number of hospitalizations per 1,000 long-stay resident days.
1.87
28% better than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.74
37% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
15% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.9%
24% worse than Louisiana averageLouisiana average: 3.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.8%
29% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
51% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
132% worse than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
25.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
25.8%
52% worse than Louisiana averageLouisiana average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$58K
44% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$58K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2023
$41K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Naomi Heights Nursing and Rehabilitation Center, LLC based on CMS SNF Cost Reports.
Occupancy Rate
57.7%
↓ 1.1pp vs 2023
Net Income
-$467,032
↓ ~$303K vs 2023
Total Payroll
$4,714,192
↑ ~$566K vs 2023
Profit Margin
-5.5%
↓ 3.5pp vs 2023
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Louisiana Seniors
Get financial aid guidanceContact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
