Inspection Reports for Navion of Greenville

The Adult Care Licensure Section conducted a follow-up survey from May 6, 2025 to May 7, 2025 to verify correction of previous deficiencies.

The facility was found deficient in ensuring timely referral and follow-up for mental health services for Resident #4, clarifying medication orders for Resident #3 related to blood pressure management, and ensuring observation of medication administration for Resident #2. These deficiencies involved failure to schedule timely mental health appointments, unclear medication orders, and failure to observe residents taking medications.

The Adult Care Licensure Section conducted an annual and follow up survey from February 12, 2025 to February 14, 2025.

The facility failed to provide adequate supervision for two high fall risk residents resulting in multiple falls and hospitalizations. Additionally, the facility failed to ensure referral and follow-up for a resident with significant weight loss and failed to implement physician orders for daily blood pressure monitoring and notification.

Report of a Biennial Follow Up Construction Survey conducted on November 21, 2024.

Deficiencies noted during the Biennial Construction Survey have been corrected and no further action is required at this time.

The Adult Care Licensure Section conducted an annual survey and a follow-up survey on 03/14/23 to 03/15/23 to assess compliance with health care and medication administration regulations.

The facility failed to implement physician orders for daily blood pressure checks for one resident and failed to administer medications correctly for multiple residents, including errors in dosage and missed administrations of prescribed medications.

The Adult Care Licensure Section conducted an annual survey, a follow-up survey, and two complaint investigations from 06/23/21 to 06/25/21. The complaint investigations were initiated by the Pitt County Department of Social Services on 03/08/21 and 06/16/21.

The facility failed to ensure tuberculosis testing upon admission for one resident, failed to complete quarterly Licensed Health Professional Support evaluations for two residents, and failed to maintain clean and uncontaminated kitchen and food storage areas with expired food items present.

The complaint investigations were initiated by the Pitt County Department of Social Services on 03/08/21 and 06/16/21.

Biennial Construction Survey conducted to assess conformance with the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds, applicable North Carolina Building Codes, and Minimum Standards and Regulations for Homes for the Aged.

Multiple physical plant deficiencies were identified including malfunctioning exit door locking system, inadequate heating and blocked combustion air vents in the sprinkler riser room, unsafe outside premises, poor housekeeping and furnishings maintenance, failure to maintain electrical emergency lighting, unsafe plumbing configurations, and fire safety system deficiencies such as doors not closing properly and gaps in fire-resistant ceilings.

The Adult Care Licensure Section conducted an annual survey of the facility from December 10, 2019 through December 12, 2019 to assess compliance with medication administration, self-administration of medications, controlled substance management, and related regulatory requirements.

The facility failed to administer medications as ordered for multiple residents, including errors in medication timing, dosage, and medication type. The facility also failed to ensure accurate documentation of medication administration, proper self-administration orders, and proper disposal of expired controlled substances.

The facility was surveyed for conformance with the applicable portions of the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds, and applicable portions of the North Carolina Building Code and Minimum Standards and Regulations for Homes for the Aged in effect at time of initial licensure, as part of a Biennial Construction Survey.

Multiple physical plant deficiencies were noted including failure of delayed egress doors to operate properly, ceilings and walls not kept clean or in good repair, fire safety systems and electrical equipment not maintained in safe operating condition, failure to maintain fire safety components such as door latches and sprinkler head penetrations, and failure to provide required exhaust ventilation in certain areas.

Biennial Construction Survey conducted to assess conformance with applicable portions of the 2005 Rules for Licensing of Adult Care Homes of Seven or More Beds, North Carolina Building Code, and Minimum Standards and Regulations for Homes for the Aged.

Multiple physical plant deficiencies were identified including failure to meet building code requirements for delayed egress locking system, unclean and disrepair conditions, improperly maintained fire extinguishers, non-functional emergency lighting, compromised fire-resistance-rated construction, unsafe electrical power system conditions, impaired fire sprinkler heads and escutcheon plates, lack of proper maintenance and documentation of fire safety equipment, obstructed fire sprinkler heads, inadequate commercial kitchen hood fire extinguishing system inspections, and ventilation system failures.

The Adult Care Licensure Section conducted an annual survey on 11/18/14 and 11/19/14 to assess compliance with regulations for Sterling House of Greenville.

The facility was found deficient in providing adequate personal care for a resident with catheter care needs, failed to provide appropriate snacks three times daily to all residents, had medication administration errors for multiple residents, and did not provide mandatory annual infection prevention training for medication aides.

The Adult Care Licensure Section conducted an annual survey of Sterling House of Greenville on 11/18/14 and 11/19/14 to assess compliance with adult care home regulations.

The facility was found deficient in multiple areas including failure to provide adequate personal care for a resident with dementia and catheter care needs, failure to provide appropriate snacks to all residents three times daily, medication administration errors for multiple residents, and failure to provide mandatory annual infection prevention training for medication aides.