Inspection Reports for New Alamo Residence Home

The inspection was an unannounced complaint investigation visit triggered by complaints received on 2025-02-20 regarding staff not maintaining comfortable temperature for residents and inadequate food services, as well as allegations of staff throwing items at residents, inappropriate speech, and soliciting monetary gifts.

The investigation substantiated the allegations that the facility did not maintain a comfortable temperature (observed at 64 degrees F) and did not have the required food supplies (2 days perishables and 7 days non-perishables). Allegations of staff throwing items, inappropriate speech, and soliciting gifts were unsubstantiated due to lack of evidence. The facility corrected the temperature and food supply deficiencies during subsequent visits.

The complaint investigation was substantiated for allegations related to temperature and food supply deficiencies. Allegations regarding staff throwing items at residents, inappropriate speech, and soliciting monetary gifts were unsubstantiated due to insufficient evidence.

The visit was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analyst A. Gomez to evaluate compliance with licensing requirements.

The facility was found to be in compliance with no deficiencies cited. The inspection included a tour of the facility, review of resident and staff records, and verification of safety equipment and emergency preparedness.

The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.

The facility was toured and inspected with no deficiencies cited. Safety features such as fire clearance, smoke detectors, and emergency plans were verified. Staff training records were reviewed and found mostly current.

Unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing regulations and facility safety standards.

The inspection found multiple deficiencies including unlocked hazardous chemicals and medications accessible to residents, expired staff first aid training, incomplete resident records, lack of quarterly emergency drills, and an outdated fire extinguisher service date. All deficiencies were cited with plans of correction and some were cleared during the visit.

The visit was an unannounced Case Management inspection conducted as part of an investigation for complaint #15-AS-20211222084738 regarding fingerprint clearance of staff.

A deficiency was found where staff member S1 was working at the facility without fingerprint clearance since November 2021, posing an immediate health and safety risk. A $500 civil penalty was assessed.

Investigation for complaint #15-AS-20211222084738 found staff member S1 not fingerprint cleared and working at the facility, with conflicting employment dates noted. The deficiency was substantiated.

Unannounced annual infection control inspection conducted to assess compliance with health and safety regulations, including COVID-19 protocols.

The facility generally maintained infection control measures such as screening, hand washing stations, and PPE supplies. However, a deficiency was found regarding a staff member (S1) lacking a COVID-19 vaccination exemption and not undergoing required weekly COVID-19 testing.

The inspection was conducted as a result of the Department receiving a Priority 1 complaint (#15-AS-20211222084738) to perform a Health and Safety Inspection.

The Licensing Program Analyst toured the facility and observed compliance with food supply, smoke detectors, carbon monoxide detectors, fire extinguishers, and staffing. However, a deficiency was found where an individual (S1) was fingerprint cleared but not associated with the facility, posing a potential health and safety risk.

The visit was triggered by a Priority 1 complaint (#15-AS-20211222084738).

Unannounced complaint investigation visit conducted due to allegation that a Registered Sex Offender (RSO) was allegedly associated or present at the facility.

The investigation substantiated that a Registered Sex Offender was residing and employed at the facility, posing an immediate health and safety risk. The RSO had been present since November 2021 but left the facility prior to the inspection visit. An immediate $500 civil penalty was assessed.

The complaint alleged that a Registered Sex Offender was associated or present at the facility. The allegation was substantiated based on interviews, document review, and observation. The RSO was confirmed to have been residing and employed at the facility since November 2021. The RSO left the facility before the inspection visit. The substantiation was based on the preponderance of evidence standard.