Inspection Reports for New Day Assisted Living- Elkhorn

Surveyor conducted a complaint investigation and verification visit at New Day Assisted Living-Elkhorn.

No deficiencies were identified. The deficiency from a prior Statement of Deficiency dated 08/05/2025 was substantially corrected. The complaint was unsubstantiated.

The complaint was unsubstantiated.

A standard survey and verification visit was conducted on August 5, 2025, to determine if New Day Assisted Living-Elkhorn was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Notice of Violation, an imposed forfeiture of $510.00, and a $200 inspection fee for a verification revisit. The licensee is ordered to comply with medication administration requirements and implement corrective measures within specified timeframes.

A standard survey and verification visit was conducted to assess compliance with regulatory requirements at Frontida of Elkhorn.

One deficiency was identified related to medication administration for Resident 10, specifically that medications were administered despite blood pressure readings indicating they should have been held. This was a repeat violation from a prior survey.

A complaint investigation and verification visit was conducted on October 14, 2024, to determine if Frontida of Elkhorn was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Notice of Violation and an imposed forfeiture of $500. The licensee was ordered to comply with requirements to ensure proper care and treatment of residents, including reviewing fall risk assessments and revising Individualized Service Plans within 45 days.

The visit was complaint-related, conducted to verify compliance following a complaint investigation. The Department issued a Statement of Deficiency and imposed a forfeiture.

Surveyor conducted a complaint investigation and verification visit at Frontida of Elkhorn due to a complaint regarding failure to update individual service plans reflecting resident needs.

One deficiency was identified related to failure to update Resident 9's Individual Service Plan (ISP) to reflect fall management after multiple falls. The complaint was substantiated and the deficiency was a repeat violation from a prior survey.

The complaint was substantiated. One deficiency was identified, which was a repeat violation from a prior Statement of Deficiency dated 02/27/2020. A $200 revisit fee was assessed under Wis. Stat. Ch. 50.

A complaint investigation and verification visit was conducted on June 6, 2024, to determine if Frontida of Elkhorn was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency #NLJO12. The licensee was ordered to comply with requirements immediately and implement corrective measures to ensure proper care, safety, and respect for residents' rights.

The visit was complaint-related, conducted to verify compliance with applicable statutes and codes. The Department issued a Statement of Deficiency and imposed enforcement actions including a forfeiture.

Surveyor conducted a complaint investigation and verification visit at Frontida of Elkhorn from 05/30/2024 to 06/06/2024 following a complaint alleging care was not provided after a change in condition.

Two deficiencies were identified, including a repeat violation related to inadequate prompt and adequate treatment for Resident 7 who sustained a stroke and did not receive timely care. Additionally, the provider failed to ensure separate storage areas or containers for clean and soiled laundry, with soiled laundry observed improperly stored and a strong urine-like odor noted.

The complaint was substantiated. The investigation found that Resident 7 was observed with a change in condition on 03/31/2024, including inability to bear weight and lethargy, with delayed emergency response and 911 call. Staff and resident interviews indicated concerns about timeliness of care and communication. A $200 revisit fee was assessed under Wis. Stat. Ch. 50.

A standard survey was conducted on February 1, 2024, to determine if Frontida of Elkhorn was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency (SOD #NLJO11), imposition of a forfeiture totaling $1350.00, and an order to comply with all regulatory requirements within specified timeframes.

On 02/01/2024, a standard survey was conducted at Frontida of Elkhorn to assess compliance with regulatory requirements.

Four deficiencies were identified including incomplete caregiver background checks, missed medication doses for a resident, failure to follow hand hygiene procedures, and unclean kitchen equipment and utensils.

The Bureau of Assisted Living, Southern Regional Office conducted a complaint investigation at Tender Reflections of Elkhorn located at 1550 Country Club Parkway in Elkhorn, WI.

No citations of noncompliance were issued and the complaint was not substantiated.

Complaint was not substantiated.

The Bureau of Assisted Living conducted a complaint investigation and verification of a Statement of Deficiency at Tender Reflections of Elkhorn.

No citations of noncompliance were issued, the Statement of Deficiency was corrected, and the complaint was unsubstantiated.

The complaint was unsubstantiated.