Inspection Reports for New Day Germantown
N109 W17525 Virginia Ave, Germantown, WI, 53022
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
78% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
30 residents
Based on a June 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Follow-Up
Census: 30
Deficiencies: 0
Jun 10, 2025
Visit Reason
Surveyor conducted a verification visit to Frontida of Germantown to assess correction of previous deficiencies.
Findings
Previous deficiencies were corrected and no new deficiencies were identified during the visit.
Report Facts
Revisit fee: 200
Inspection Report
Complaint Investigation
Deficiencies: 1
Jan 3, 2025
Visit Reason
A complaint investigation was conducted on January 3, 2025, to determine if Frontida of Germantown was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.
Findings
The Department issued a Statement of Deficiency (SOD #2Y6111) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, requiring the licensee to comply with standards to protect residents' health, safety, and welfare. A forfeiture of $1,050 was imposed for these violations, with a reduced payment option of $682.50 if not appealed.
Complaint Details
The investigation was complaint-driven, concluded on January 3, 2025, to assess compliance with statutory and administrative requirements for community-based residential facilities. The Department issued a Statement of Deficiency and imposed enforcement actions including a forfeiture.
Deficiencies (1)
| Description |
|---|
| Violations of Wis. Stat. ch. 50 or Wis. Admin. Code ch. DHS 83 as identified in Statement of Deficiency #2Y6111 |
Report Facts
Forfeiture amount: 1050
Reduced forfeiture amount: 682.5
Compliance timeframe: 45
Forfeiture payment due timeframe: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter |
| Vicky Wittman | Assisted Living Regional Director | Contact person for questions about the letter |
Inspection Report
Complaint Investigation
Deficiencies: 2
Dec 16, 2024
Visit Reason
The inspection was conducted as two complaint investigations triggered by allegations that resident needs were not being met, including concerns about medication administration and catheter care.
Findings
The survey identified two deficiencies related to inadequate documentation of medication administration and failure to provide adequate and appropriate care, specifically catheter care, resulting in resident harm including bruised/fractured ribs and poor wound healing.
Complaint Details
Two complaints were substantiated. The complaints included failure to meet resident needs, inadequate medication administration documentation, and improper catheter care resulting in resident injuries such as fractured ribs and poor wound healing.
Deficiencies (2)
| Description |
|---|
| Provider did not ensure documentation of the resident's medications administered as required by regulation. |
| Provider did not ensure 1 of 1 resident received adequate and appropriate care within the capacity of the facility, including proper catheter care leading to resident injury. |
Report Facts
Deficiencies identified: 2
Resident census: 39
Total licensed capacity: 38
Medication administration missing documentation: 17
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Administrator A | Administrator | Interviewed regarding medication administration and catheter care deficiencies; acknowledged lack of staff re-education and training. |
| Director of Operations T | Director of Operations | Exited survey with Surveyor and stated intention to share findings with RN R. |
| RN B | Registered Nurse | Provided care plan updates, documented resident observations, and reported resident injuries and clinical concerns. |
| Regional Nurse/Trainer R | Regional Nurse/Trainer | Interviewed regarding care conference and catheter care practices; discussed catheter checklist and staff education. |
Inspection Report
Complaint Investigation
Census: 31
Deficiencies: 0
Nov 4, 2024
Visit Reason
Surveyors conducted a complaint investigation at Frontida of Germantown based on one complaint received.
Findings
The complaint was unsubstantiated and no deficiencies were identified during the investigation.
Complaint Details
One complaint was investigated and found to be unsubstantiated.
Inspection Report
Complaint Investigation
Census: 38
Deficiencies: 0
Jun 12, 2024
Visit Reason
Surveyors investigated one complaint at Frontida of Germantown.
Findings
The complaint was unsubstantiated and no new deficiencies were identified.
Complaint Details
Complaint was unsubstantiated with no new deficiencies identified.
Inspection Report
Routine
Census: 37
Deficiencies: 0
Mar 19, 2024
Visit Reason
Surveyor conducted a standard survey and 5 self-report reviews at the facility.
Findings
No deficiencies were identified during the survey and subsequent information gathering.
Inspection Report
Complaint Investigation
Census: 21
Deficiencies: 0
Aug 8, 2023
Visit Reason
Surveyor conducted a complaint investigation at Frontida of Germantown on 08/08/2023.
Findings
No deficiencies were identified and the complaint was unsubstantiated.
Complaint Details
Complaint investigation was conducted and found to be unsubstantiated.
Inspection Report
Complaint Investigation
Census: 21
Deficiencies: 0
Jan 26, 2023
Visit Reason
Surveyor conducted a complaint investigation and review of self reports at Frontida of Germantown.
Findings
No deficiencies were identified. The complaints were not substantiated.
Complaint Details
The complaints were not substantiated.
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