Inspection Reports for
New Day Manitowoc
2210 DUFEK DRIVE, MANITOWOC, WI, 54220
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
78% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
16 residents
Based on a December 2024 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 16
Deficiencies: 0
Date: Dec 2, 2024
Visit Reason
Surveyor conducted 3 complaint investigations at Frontida of Manitowoc.
Complaint Details
Three complaints were investigated and all were found to be unsubstantiated.
Findings
Three of 3 complaints were unsubstantiated. No deficiencies were issued as a result of the survey.
Report Facts
Complaints investigated: 3
Census: 16
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 4, 2024
Visit Reason
A complaint investigation was conducted on September 4, 2024, to determine if Frontida of Manitowoc was in substantial compliance with Wisconsin Statutes and Administrative Code requirements for community-based residential facilities.
Complaint Details
Complaint investigation concluded on September 4, 2024, resulting in issuance of Statement of Deficiency #Y9PJ11 for violations of applicable statutes and administrative codes.
Findings
The Department issued a Statement of Deficiency (SOD #Y9PJ11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.
Report Facts
Days to achieve compliance: 45
Appeal filing period: 10
Posting duration: 90
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter as Bureau of Assisted Living, Division of Quality Assurance. |
| Vicky Wittman | Assisted Living Regional Director | Contact person for questions about the letter. |
Inspection Report
Complaint Investigation
Census: 21
Deficiencies: 2
Date: Sep 4, 2024
Visit Reason
The survey was conducted due to three complaint investigations at Frontida of Manitowoc, with one complaint substantiated. The complaints involved issues related to law enforcement reporting, involuntary discharge, and suitable placement of residents.
Complaint Details
Three complaints were investigated; one was substantiated. The substantiated complaints involved elopement activity and failure to report law enforcement intervention (Resident 2), and failure to provide suitable placement assistance after involuntary discharge (Resident 1).
Findings
Two deficiencies were issued: the provider failed to send a timely written report to the department after law enforcement was called for an incident involving Resident 2, and the provider did not provide assistance in relocating Resident 1 to a suitable living arrangement before discharging the resident after hospitalization.
Deficiencies (2)
Failure to send a written report within 3 working days after law enforcement personnel were called due to an incident jeopardizing resident or employee safety (Resident 2).
Failure to provide assistance in relocating a resident to ensure a suitable living arrangement was available before discharging the resident after a 30-day involuntary discharge notice (Resident 1).
Report Facts
Complaints investigated: 3
Complaints substantiated: 1
Deficiencies issued: 2
Census: 21
30 day advance notice: 30
Inspection Report
Routine
Census: 44
Deficiencies: 0
Date: Mar 13, 2024
Visit Reason
Surveyors investigated two complaints and conducted a standard survey at the facility.
Complaint Details
Two complaints were investigated and both were unsubstantiated.
Findings
Two complaints were unsubstantiated and no new deficiencies were identified as a result of the standard survey.
Report Facts
Complaints investigated: 2
Complaints unsubstantiated: 2
Census: 44
Inspection Report
Complaint Investigation
Census: 32
Deficiencies: 0
Date: Jun 14, 2023
Visit Reason
Surveyor investigated 3 complaints at Frontida of Manitowoc on 06/14/2023.
Complaint Details
Three (3) complaints were investigated and all were unsubstantiated.
Findings
Three complaints were unsubstantiated and no deficiencies were issued as a result of the survey.
Report Facts
Complaints investigated: 3
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