Inspection Reports for New Perspective Franklin

Surveyor conducted a verification visit and a complaint investigation at New Perspective Franklin.

No deficiencies were identified and the complaint was unsubstantiated.

The complaint was investigated and found to be unsubstantiated.

A complaint investigation and verification visit was conducted on June 19, 2025, to determine if New Perspective Franklin was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #1AHE14) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Notice of Violation and an Order to Comply with requirements to correct deficiencies related to the living environment and use of electronic monitoring technology. A forfeiture of $990 was imposed for the violations.

The visit was complaint-related and included a verification visit to determine compliance with previously cited violations. The Department assessed a $200 inspection fee for the revisit conducted on June 19, 2025.

Surveyor conducted a complaint investigation and a verification visit at New Perspective Franklin based on a complaint received.

Two deficiencies were identified, both repeat violations. One deficiency involved missed medication doses for Resident 6, and the other involved installation of cameras in all resident bedrooms without assessment or consent from 8 residents.

The complaint was unsubstantiated. A $200 revisit fee will be assessed under statutory provisions of Wis. Stat. Ch. 50.

Surveyors conducted a complaint investigation at New Perspective Franklin to investigate allegations related to individual service plans not being updated following resident falls.

The complaint was unsubstantiated but one deficiency was identified: the provider did not ensure that individual service plans were updated after falls for 4 residents, despite multiple falls occurring. The Health and Wellness Director acknowledged the issue and committed to correcting the process.

The complaint was unsubstantiated. The investigation found one deficiency related to failure to update service plans after falls for 4 residents.

A complaint investigation was conducted on April 1, 2025, to determine if New Perspective Franklin was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #9WIQ11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for enforcement action and requiring the licensee to comply with all applicable requirements within 45 days.

The visit was complaint-related, concluding a complaint investigation to assess compliance with regulatory requirements. The Department found violations warranting issuance of a Statement of Deficiency.

A verification visit and five complaint investigations were conducted to determine if New Perspective Franklin was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #1AHE13) citing violations related to the development of comprehensive individual service plans and use of motion detection interventions. A forfeiture of $600 was imposed, and special orders require corrective actions including staff training and procedural documentation within 45 days.

The visit included five complaint investigations concluded on January 22, 2025, to assess compliance with applicable statutes and administrative codes.

The surveyor completed a verification visit and 5 complaint investigations triggered by complaints alleging residents were not receiving medications as ordered, concerns about electronic monitoring cameras in resident bedrooms, and inadequate personal care.

Five new deficiencies were identified including failure to ensure residents received medications as prescribed, failure to respect residents' rights regarding recording and filming with electronic monitoring cameras, failure to assess residents for appropriateness of camera fall detection intervention, failure to provide personal care as directed in service plans, and failure to maintain a homelike environment due to installation of cameras without proper consent.

Five complaint investigations were conducted; three complaints were substantiated and two were unsubstantiated. Complaints included missed medications, unauthorized electronic monitoring, and inadequate personal care.

A verification visit and six complaint investigations were conducted to determine if New Perspective Franklin was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD) #1AHE12 for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for enforcement action. The licensee is ordered to comply with requirements to protect resident health, safety, and welfare.

Six complaint investigations were concluded as part of the verification visit. Specific substantiation status is not stated.

Surveyors conducted a verification visit and 6 complaint investigations at New Perspective Franklin following a complaint received on 07/26/2024 regarding staff not responding to resident call lights in a timely manner.

One deficiency was identified related to inadequate staffing to meet resident needs, evidenced by call light response times exceeding 26 minutes on multiple occasions for two residents. One complaint was substantiated and five complaints were unsubstantiated.

One complaint was substantiated regarding delayed staff response to resident call lights; five complaints were unsubstantiated.

A standard survey and complaint investigation were conducted to determine if New Perspective Franklin was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #1AHE11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a notice of violation and an imposed forfeiture.

The visit was triggered by a complaint investigation combined with a standard survey. The report does not specify substantiation status.

The surveyor completed a standard survey and complaint investigation at New Perspective Franklin.

Five deficiencies were identified including medication labeling issues, improper disposition of expired medications, medication storage without proper labeling, food safety violations related to unlabeled and undated food items, and incomplete documentation of quarterly fire drills.

The complaint investigation was unsubstantiated.