Inspection Reports for NewSeasons at New Britain
800 Manor Dr, Chalfont, PA 18914, United States, PA, 18914
Back to Facility ProfileDeficiencies per Year
20
15
10
5
0
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Renewal
Census: 81
Capacity: 100
Deficiencies: 13
May 19, 2025
Visit Reason
The inspection was conducted as a renewal inspection of the facility license, with an unannounced full inspection on 05/19/2025 and an exit conference on 05/20/2025.
Findings
The inspection found multiple deficiencies including failure to report an incident within 24 hours, incomplete training records, improper storage and documentation of medications, missing documentation in resident medical evaluations and records, and lack of documentation for emergency procedures and fire department notification. Plans of correction were accepted and implemented by 07/11/2025.
Deficiencies (13)
| Description |
|---|
| Failure to report an unwitnessed fall incident resulting in fracture to the Department within 24 hours. |
| Annual training records for direct care staff did not include date and length of each course. |
| Bedside mobility devices for residents were covered with easily removable pillowcases, posing a hazard. |
| No record of last review, update, and submission of written emergency procedures to local emergency management agency. |
| No documentation of written notification to local fire department regarding home address, bedroom locations, and evacuation assistance. |
| Resident medical evaluation missing medication regimen, contraindicated medications, medication side effects, and ability to self-administer medications. |
| Resident's most recent annual medical evaluation was not completed timely. |
| Expired medications (Lorazepam 0.5 mg and Bensonatate 200 mg) were found on medication cart. |
| Discrepancy in narcotics count for Lorazepam 2 mg tablets; records showed 29 but only 27 in locked box. |
| Resident refused medication multiple times but refusal was not documented or reported to prescriber. |
| Resident was administered insulin but medication record and glucometer reading were not documented. |
| Resident's additional assessment was not completed timely. |
| Resident record missing color of hair and color of eyes. |
Report Facts
License Capacity: 100
Residents Served: 81
Staffing Hours: 109
Waking Staff: 82
Hospice Residents: 6
Residents with Mobility Need: 28
Residents with Physical Disability: 1
Inspection Report
Renewal
Census: 65
Capacity: 100
Deficiencies: 14
May 6, 2024
Visit Reason
The inspection was conducted as a renewal visit to assess compliance with licensing regulations at Newseasons at New Britain.
Findings
The inspection identified multiple deficiencies related to administrator training, direct care staff annual training, first aid kit contents, unobstructed egress, medical evaluations, medication labeling and administration, medication storage procedures, preadmission screening forms, resident support plans, and record entries. All deficiencies had plans of correction accepted and were reported as implemented by August 12, 2024.
Deficiencies (14)
| Description |
|---|
| Administrator had not attended an orientation program approved and administered by the Department. |
| Direct care staff persons B and C completed only 1 hour of annual training in training year 2023. |
| Direct care staff persons B and C did not receive training in required annual training topics during 2023. |
| First aid kit in the kitchen did not include a thermometer. |
| First floor north hallway exit door was difficult to open due to a strip of insulation stuck under the door. |
| Resident medical evaluations missing required elements such as height, weight, pulse rate, general physical exam, special health or dietary needs, and ability to self-administer medications. |
| Resident #3’s most recent medical evaluation was not completed within required timeframe. |
| Medication labels for residents #4 and #5 did not match prescribed dosage and instructions, requiring direction change stickers. |
| Glucometer for resident #6 was not calibrated to correct time. |
| Medication administration records for residents #5, #7, and #8 lacked initials of staff who administered medications at the time of administration. |
| Resident #4 and #9 were not administered prescribed medications on specified dates/times. |
| Resident #10’s preadmission screening form was completed after admission date. |
| Resident support plans did not document use of medical devices or medication administration services for residents #11 and #12. |
| Controlled medication log entry for resident #4 was crossed out without date or signature. |
Report Facts
License Capacity: 100
Residents Served: 65
Current Hospice Residents: 9
Total Daily Staff: 85
Waking Staff: 64
Residents 60 Years or Older: 64
Residents with Mobility Need: 20
Inspection Report
Follow-Up
Census: 64
Capacity: 100
Deficiencies: 3
Dec 14, 2022
Visit Reason
The inspection was conducted as a follow-up to verify the implementation of a submitted plan of correction related to an incident at the facility.
Findings
The submitted plan of correction was found to be fully implemented. The report details violations related to abuse, treatment of residents, and direct care staff qualifications, with corrective actions taken including suspension and termination of staff and re-education of all staff.
Deficiencies (3)
| Description |
|---|
| Resident mistreatment and verbal abuse by Staff Person A towards Resident 1, including inappropriate physical handling and yelling. |
| Staff Person A upset with Staff Person B and used curse words, impacting treatment of residents. |
| Direct care staff person A lacked required qualifications such as a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry. |
Report Facts
Inspection dates: 6
Residents served: 64
License capacity: 100
Staffing hours: 71
Waking staff: 53
Current hospice residents: 1
Residents age 60 or older: 62
Residents with mental illness: 2
Residents with mobility need: 7
Residents with physical disability: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff Person A | Named in findings related to resident mistreatment, verbal abuse, and lack of required qualifications; suspended and terminated. | |
| Staff Person B | Named in findings related to interactions with Staff Person A and resident care. |
Inspection Report
Renewal
Census: 65
Capacity: 100
Deficiencies: 18
Sep 9, 2022
Visit Reason
The inspection was a full, unannounced renewal inspection with an incident review conducted on 09/09/2022 and 09/12/2022.
Findings
The inspection identified multiple deficiencies including failure to timely report incidents, delays in resident refund processing, mistreatment of residents, incomplete staff training, sanitary and maintenance issues, incomplete medical evaluations, missing documentation in resident records, and medication storage errors. Plans of correction were submitted and accepted with implementation dates by 10/29/2022.
Deficiencies (18)
| Description |
|---|
| Failure to report incidents to the Department within required timeframes. |
| Failure to refund resident balances within 30 days of discharge or death. |
| Resident mistreatment by staff including yelling, use of profanity, and property disturbance. |
| Direct care staff providing unsupervised ADL services without completing required training and competency testing. |
| Sanitary conditions: stained rugs in resident bedroom. |
| Trash outside home not properly contained. |
| Inoperable bathroom ventilation fan. |
| Water-damaged and missing ceiling tiles at facility entrance. |
| Broken toilet paper holder in resident bathroom. |
| Exterior sidewalk in disrepair presenting tripping hazard. |
| Food stored on floor inside boiler room. |
| Lack of current rabies vaccination certificate for cat present at home. |
| Resident medical evaluation missing special health or dietary needs documentation. |
| Weekly menu not posted in advance for one week. |
| Medication storage and documentation errors in medication lock box. |
| Preadmission screening forms incomplete or undated. |
| Resident initial assessments not completed within 15 days of admission. |
| Resident records missing abuse incident documentation and incomplete face sheets. |
Report Facts
License Capacity: 100
Residents Served: 65
Total Daily Staff: 71
Waking Staff: 53
Hospice Residents: 5
Residents with Mental Illness: 2
Residents with Intellectual Disability: 1
Residents with Mobility Need: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff person A | Named in mistreatment of resident finding; suspended and terminated following investigation. | |
| Staff person B | Named in direct care training deficiency; completed required training after inspection. |
Notice
Capacity: 100
Deficiencies: 0
Sep 22, 2021
Visit Reason
The document serves as a renewal license issuance and notification that the Department will conduct an annual onsite inspection within the next twelve months as required by regulation.
Findings
No inspection findings are reported; the document confirms receipt of the renewal application and issuance of a regular license.
Report Facts
Maximum capacity: 100
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signed the renewal license issuance letter. |
Inspection Report
Renewal
Census: 69
Capacity: 100
Deficiencies: 14
Aug 19, 2021
Visit Reason
The inspection was a renewal inspection conducted to assess compliance with licensing regulations and verify correction of previous deficiencies.
Findings
The facility was found to have multiple deficiencies including failure to report a resident death timely, lack of a quality management plan, missing resident rights poster, incomplete staff fire safety orientation documentation, missing emergency telephone numbers, incomplete medical evaluations, medication administration errors, and incomplete resident assessments and support plans. Plans of correction were accepted and implemented for all deficiencies.
Deficiencies (14)
| Description |
|---|
| Failure to report resident #1's death to the department within 24 hours. |
| No quality management plan provided during the annual inspection. |
| Resident rights poster not posted in a conspicuous and public place in the home. |
| Lack of documentation that staff persons A, B, C, and D received orientation on telephone use and notification of emergency services. |
| No emergency telephone numbers posted near the telephone in bedroom 205. |
| Written emergency procedures were not reviewed, updated, and submitted to the local emergency management agency in 2021. |
| Resident #6 did not have a complete medical evaluation form as of the inspection date. |
| Resident #5's medical evaluation was incomplete and missing medication addendum attachment. |
| Discontinued medication for resident #9 was still on the medication cart. |
| Medications prescribed for residents #8 and #9 were not available in the home as needed. |
| Medication administration records for resident #7 were not properly signed off on multiple dates, failing to document medication administration. |
| Resident #2 did not have a completed preadmission screening form. |
| Initial assessments were not completed for residents #3 and #4 within 15 days of admission. |
| Support plans were not completed for residents #3 and #4 within 30 days of admission. |
Report Facts
Residents Served: 69
License Capacity: 100
Total Daily Staff: 80
Waking Staff: 60
Hospice Residents: 4
Residents 60 Years or Older: 67
Residents with Mobility Need: 11
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Resident Care | Named in multiple findings related to reporting incidents, medication administration, and compliance oversight | |
| Executive Director | Responsible for follow-up and ensuring compliance with regulations and posting requirements | |
| Business Office Manager | Responsible for ensuring new hire documentation compliance with fire safety orientation |
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