Inspection Reports for Nexgen Home Care Inc

6340 Sugarloaf Pkwy Suite 200, Duluth, GA 30097, GA, 30097

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Inspection Report Summary

The most recent inspection on June 12, 2024, found no deficiencies during the periodic compliance survey. Earlier inspections showed some deficiencies, particularly in 2021 when issues were noted with governing body policies, service agreements, employee evaluations, training, and supervisory reviews of client services. Prior to that, in 2019, inspectors cited missing emergency contact information, incomplete employee misconduct statements, and delays in updating service plans. Complaint investigations were not listed in the available reports. The inspection history indicates improvement over time, with the most recent two inspections showing no deficiencies.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 2.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

43% better than Georgia average
Georgia average: 4.9 deficiencies/year

Deficiencies per year

8 6 4 2 0
2019
2021
2023
2024

Inspection Report

Routine
Deficiencies: 0 Date: Jun 12, 2024

Visit Reason
The purpose of this visit was to conduct a periodic compliance survey on June 12, 2024.

Findings
No rule violation was cited during the periodic compliance survey.

Inspection Report

Routine
Deficiencies: 0 Date: Mar 8, 2023

Visit Reason
The purpose of this visit was to conduct a periodic compliance survey on March 8, 2023.

Findings
No rule violation was cited during the inspection.

Inspection Report

Follow-Up
Deficiencies: 0 Date: Sep 21, 2021

Visit Reason
The purpose of this visit was to conduct the follow-up to the July 14, 2021 compliance inspection.

Findings
No rule violation was cited as a result of this inspection.

Inspection Report

Routine
Deficiencies: 8 Date: Jul 14, 2021

Visit Reason
The purpose of this visit was to conduct a periodic compliance survey on July 14, 2021.

Findings
Rule violations were cited related to deficiencies in governing body policies, incomplete service agreements and plans, lack of employee evaluations and training, and inadequate supervisory reviews of client services.

Deficiencies (8)
Governing body failed to ensure agency developed and implemented policies and procedures in accordance with rules and regulations for private home care providers.
Provider failed to provide description of services needed as stated by client or responsible party for 2 of 4 clients sampled.
Provider failed to provide description of services to be provided and expected frequency and duration of services for 3 of 4 clients sampled.
Employees were not evaluated in writing and based on direct observation or demonstration of tasks performed annually for 2 of 6 sampled employees.
Staff failed to complete minimum of eight clock hours of training or instruction annually after first year of employment for 2 of 6 sampled staff.
Provider failed to ensure documentation of supervisory review of services provided by staff for 4 of 4 clients sampled.
Client supervisory visits failed to include all required elements for 3 of 4 sampled clients.
Agency failed to utilize complete and comprehensive service plans documenting all requirements for 4 of 4 sampled clients, including frequency, duration, discharge plans, diet/nutrition, and treatment needs.
Report Facts
Clients sampled: 4 Employees sampled: 6 Clients lacking supervisory review documentation: 4 Clients lacking complete supervisory visits: 3 Clients lacking complete service plans: 4 Employees lacking annual evaluation: 2 Employees lacking annual training: 2

Employees mentioned
NameTitleContext
Staff AInterviewed staff who provided explanations and confirmations regarding deficiencies
Staff DCertified Nursing AssistantEmployee lacking written evaluation and annual training documentation
Staff FPersonal Care AideEmployee lacking written evaluation and annual training documentation

Inspection Report

Routine
Deficiencies: 3 Date: Feb 18, 2019

Visit Reason
The purpose of this visit was to conduct a periodic compliance inspection of Nexgen Home Care Inc.

Findings
Rule violations were cited related to missing emergency contact information in employee records, lack of required oral or written statements regarding employee misconduct history, and failure to review and update service plans timely for sampled clients.

Deficiencies (3)
Provider failed to ensure emergency contact information was obtained for four sampled employees.
Provider failed to have oral or written statements that employees had never been shown by credible evidence to have abused or neglected any person for three sampled employees.
Service plans were not reviewed and updated at the time of each supervisory visit or whenever there were changes for two sampled clients.
Report Facts
Number of sampled employees missing emergency contact information: 4 Number of sampled employees missing oral/written misconduct statements: 3 Number of sampled clients with service plans not reviewed/updated timely: 2

Employees mentioned
NameTitleContext
Employee #5Interviewed and provided information regarding missing documentation and service plan reviews

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