Inspection Reports for Noble Living II, LLC
505 Hills Lane Dr, Fletcher Hills, CA 92020, CA, 92020
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, with the facility consistently clean, safe, and compliant in areas such as infection control, staffing, and resident care. Several complaint investigations were unsubstantiated, including one in November 2020 involving medication administration and staff conduct. However, in January 2023, two complaint investigations substantiated issues related to resident rights, specifically delays in refunding fees after resident deaths and problems with admission agreements not meeting regulatory requirements. These deficiencies were addressed with a plan of correction, and subsequent inspections, including the most recent on August 18, 2025, found no deficiencies. This suggests the facility has improved its compliance with resident rights and administrative procedures over time.
Deficiencies (last 6 years)
Deficiencies (over 6 years)
0.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
88% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
100% occupied
Based on a August 2025 inspection.
Census over time
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Aug 18, 2025
Visit Reason
An unannounced annual required visit was conducted to evaluate compliance with licensing requirements for the Residential Care Facility for the Elderly.
Findings
The facility was found to be clean, safe, and in good repair with appropriate furniture and equipment. Client files and staff records were complete and current. No deficiencies were cited during the visit, and emergency preparedness measures were in place and up to date.
Report Facts
Capacity: 6
Census: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator/Director | Facility Administrator present during inspection |
| Renita Hall | Licensing Program Analyst | Conducted the inspection |
| Elizabeth Gastelum | Administrator | Met with Licensing Program Analyst during inspection |
| Maria Guerrero | Caregiver | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Aug 22, 2024
Visit Reason
An unannounced required 1-year annual visit was conducted to evaluate compliance with licensing regulations.
Findings
The facility was found to be clean, well-maintained, and free from safety hazards. Staffing was adequate and trained, resident care plans were comprehensive and up-to-date, medication administration was compliant, and health and safety protocols including infection control and emergency plans were in place. Overall, the facility complied with licensing regulations.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Renita Hall | Licensing Program Analyst | Conducted the inspection and identified herself to the Administrator. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during the inspection. |
| Debra Bunnell | Administrator/Director | Named as facility Administrator/Director. |
| Denise Powell | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 1
Jan 20, 2023
Visit Reason
An unannounced case management visit was conducted to cite deficiencies noted during a complaint investigation related to refund issuance delays after resident deaths.
Findings
The investigation found that refund checks for two residents were issued 19 and 21 days after the removal of personal belongings, exceeding the 15-day regulatory requirement, posing a personal rights risk to residents.
Complaint Details
The visit was triggered by a complaint investigation. Deficiency was cited based on evidence obtained during the investigation. A plan of correction was jointly developed with the licensee.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Refund of fees paid: A refund of any fees paid in advance covering the time after the resident’s personal property has been removed shall be issued within 15 days after the personal property is removed. This requirement was not met as evidenced by delays of 19 and 21 days in issuing refunds. | Type B |
Report Facts
Days delay in refund issuance: 19
Days delay in refund issuance: 21
Residents with delayed refunds: 2
Facility census: 4
Facility capacity: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Licensee | Named in relation to the deficiency and plan of correction |
| Esther Miller | Licensing Program Analyst | Conducted the inspection and authored the report |
| Denise Powell | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 4
Capacity: 6
Deficiencies: 2
Jan 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that the facility did not refund money owed after a resident's death and that the licensee did not provide a signed copy of the Admissions Agreement to the resident's authorized representative.
Findings
The investigation substantiated the allegations, finding that the facility included unlawful provisions in the Admissions Agreement and failed to provide a signed copy of the agreement to the authorized representative. A refund was eventually issued after the resident's death, but the process violated regulations.
Complaint Details
The complaint investigation was substantiated based on evidence that the facility did not refund money owed after a resident's death and failed to provide a signed copy of the Admissions Agreement to the authorized representative.
Severity Breakdown
Type B: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Admission Agreements included unlawful provisions violating residents' rights as specified in Health and Safety Code section 1569 et seq. | Type B |
| Licensee did not provide a signed and dated current admission agreement to the resident's representative immediately upon signing. | Type B |
Report Facts
Refund amount: 2866.67
Capacity: 6
Census: 4
Plan of Correction Due Date: Jan 27, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Esther Miller | Licensing Program Analyst | Conducted the complaint investigation visit |
| Denise Powell | Licensing Program Manager | Oversaw complaint investigation |
| Debra Bunnell | Licensee | Named in findings related to refund and admissions agreement |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during investigation |
Inspection Report
Census: 4
Capacity: 6
Deficiencies: 0
Aug 31, 2022
Visit Reason
The visit was an unannounced case management follow-up on an incident report received by Community Care Licensing on 2022-07-25 regarding a resident's unwitnessed fall.
Findings
During the visit, the Licensing Program Analyst toured the facility, conducted staff interviews, and reviewed resident records. No deficiencies were cited during the visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Met with Licensing Program Analyst during visit and involved in exit interview. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during visit and involved in exit interview. |
| Victoria Bozzo | Caregiver | Assisted resident after fall and granted entry to Licensing Program Analyst. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Simon Jacob | Licensing Program Manager | Named in report header. |
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Deficiencies: 0
Jul 8, 2022
Visit Reason
An unannounced required 1-year visit was conducted to evaluate the facility's compliance with licensing requirements and infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including COVID-19 mitigation measures, and no deficiencies were observed during the visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Administrator present during the visit and exit interview. |
| Amy Duell | Caregiver | Caregiver who allowed entry and conducted facility tour with Licensing Program Analyst. |
| Nora Garcia | Administrator | Administrator present during the visit and exit interview. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced required 1-year visit. |
| Simon Jacob | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 4
Capacity: 6
Deficiencies: 0
Jul 8, 2022
Visit Reason
The visit was an unannounced case management visit conducted by Licensing Program Analyst Vicky Williamson following a reported resident death at the facility on June 29, 2022.
Findings
During the visit, the Licensing Program Analyst toured the facility, conducted staff interviews, and reviewed resident and facility records. No deficiencies were cited during the visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Administrator | Administrator present during the visit and exit interview. |
| Nora Garcia | Administrator | Administrator present during the visit and exit interview. |
| Vicky Williamson | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Simon Jacob | Licensing Program Manager | Named in the report header. |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Sep 13, 2021
Visit Reason
An unannounced annual required licensing inspection was conducted to verify compliance with infection control practices and other regulatory requirements.
Findings
No deficiencies were cited during this visit. Technical assistance was provided regarding N-95 fit-testing per PIN 21-10-ASC.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Debra Bunnell | Licensee | Granted entry to Licensing Program Analyst and participated in the inspection. |
| Nora Garcia | Administrator | Met with Licensing Program Analyst during the inspection and participated in the facility tour. |
| Alexandre Vo | Licensing Program Analyst | Conducted the unannounced annual required licensing inspection. |
| Simon Jacob | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 0
Nov 12, 2020
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2019-11-14 regarding improper medication administration resulting in injury and verbal abuse by staff.
Findings
The investigation found insufficient evidence to substantiate the allegations of improper medication administration causing injury and verbal abuse by staff. Resident interviews and record reviews did not support the claims, and the allegations were deemed unsubstantiated.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to properly administer medication to Resident #1 resulting in injury and verbal abuse by Staff #1 to residents. Interviews and record reviews did not corroborate these allegations.
Report Facts
Facility capacity: 6
Census: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lizzette Tellez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| John Rante | Licensing Program Manager | Named in report as Licensing Program Manager |
| Debra Bunnell | Administrator | Facility Administrator met during investigation and exit interview |
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