Inspection Reports for North Country Nursing & Rehabilitation Center

182 Highland Road, Massena, NY, 13662

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Inspection Report Summary

The most recent inspection on August 15, 2025, identified multiple Level 2 deficiencies in health and life safety code categories, with many issues corrected by September 18, 2025. Earlier inspections, including one on December 15, 2023, also found multiple Level 2 deficiencies, mainly related to care planning, infection control, nutrition, and fire safety systems. Inspectors cited recurring themes involving food safety, environmental safety, and emergency systems maintenance. No fines, enforcement actions, or substantiated complaints were listed in the available reports. The facility has shown some responsiveness by correcting many deficiencies following inspections, but similar types of issues have appeared over time.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 22.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

341% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

24 18 12 6 0
2023
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 24 Date: Aug 15, 2025

Visit Reason
Inspection identified multiple Level 2 deficiencies in standard health and life safety code categories, mostly isolated or widespread, with many corrected by September 18, 2025.

Findings
Inspection identified multiple Level 2 deficiencies in standard health and life safety code categories, mostly isolated or widespread, with many corrected by September 18, 2025.

Deficiencies (24)
Dispose garbage and refuse properly
Food procurement,store/prepare/serve-sanitary
Menus meet resident nds/prep in adv/followed
Nutrition/hydration status maintenance
Safe/functional/sanitary/comfortable environ
Alcohol based hand rub dispenser (abhr)
Discharge from exits
Doors with self-closing devices
Electrical equipment - power cords and extens
Electrical systems - essential electric syste
Electrical systems - other
Exit signage
Fire alarm system - testing and maintenance
Gas equipment - cylinder and container storag
Hazardous areas - enclosure
Illumination of means of egress
Means of egress - general
Portable fire extinguishers
Smoking regulations
Sprinkler system - installation
Sprinkler system - maintenance and testing
Subdivision of building spaces - smoke barrie
Subsistence needs for staff and patients
Utilities - gas and electric

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 21 Date: Dec 15, 2023

Visit Reason
Inspection found multiple Level 2 deficiencies in standard health and life safety code categories, mostly isolated or pattern scope, with corrections completed by February 2024.

Findings
Inspection found multiple Level 2 deficiencies in standard health and life safety code categories, mostly isolated or pattern scope, with corrections completed by February 2024.

Deficiencies (21)
ADL care provided for dependent residents
Develop/implement comprehensive care plan
Dialysis
Food procurement,store/prepare/serve-sanitary
Increase/prevent decrease in rom/mobility
Infection prevention & control
Nutritive value/appear, palatable/prefer temp
Qualified dietary staff
Respiratory/tracheostomy care and suctioning
Cooking facilities
Corridor - doors
Discharge from exits
Fire alarm system - installation
Gas equipment - cylinder and container storag
Hazardous areas - enclosure
Illumination of means of egress
Means of egress - general
Number of exits - corridors
Portable fire extinguishers
Sprinkler system - maintenance and testing
Stairways and smokeproof enclosures

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