Inspection Reports for Northbridge Health Care Center

The inspection was a Desk Audit conducted on July 7, 2025, to review compliance and regulatory status of the facility.

No violations of the General Statutes of Connecticut or regulations were identified at the time of this inspection. The administrator was notified on July 7, 2025, that all violations were corrected.

An unannounced visit was made to Northbridge Health Care Center on May 5, 2025, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a complaint investigation survey.

The investigation identified a violation related to nursing supervision and resident care, specifically concerning a resident who sustained a first degree burn during a shower and the subsequent failure of timely notification and assessment by nursing staff. The facility submitted a plan of correction addressing these issues.

Complaint #44004 was investigated. The complaint involved a resident who sustained a first degree burn during a shower on 4/12/2025. The RN supervisor was not notified timely, and the Licensed Practical Nurse failed to notify the RN. The complaint investigation concluded with identification of noncompliance.

An unannounced visit was made to the facility on 12/24/2024 for the purpose of conducting a complaint investigation visit.

Staffing was verified for the current shift and found to meet the requirements of the Public Health Code. A tour of the facility was conducted with no violations identified. Supplies were adequate, residents were well groomed, and the environment of care was clean and maintained.

Complaint Investigation #26974 was conducted and violations for the State of Connecticut Public Health Code were not identified at the time of this visit.

The document is a Plan of Correction submitted in response to a Licensing & Investigation Section statement of violations following an unannounced complaint investigation survey conducted at Northbridge Health Care Center, which concluded on December 19, 2024.

The complaint investigation found substantiated verbal abuse by a nursing assistant (NA#1) towards Resident #1, involving the use of foul language. The NA was terminated, and the facility plans to provide staff education on verbal abuse and conduct audits to ensure respectful resident interaction.

Complaint investigation #42248 was conducted due to allegations of verbal abuse. The abuse was substantiated and resulted in termination of the involved nursing assistant.

A desk audit was completed on 12/3/24 to review the implementation of the Plan of Correction for the Violation letter dated 11/20/24.

Violation #1 was identified as corrected as of 11/29/24. On 12/3/24, the Assistant Director of Nursing Services (ADNS) was notified via telephone that all violations were corrected.

A desk audit was conducted to review the implementation of the Plan of Correction for a violation letter dated 2024-11-15.

Violation #1 was identified as corrected as of 2024-11-29. On 2024-12-03, the Assistant Director of Nursing Services was notified that all violations were corrected.

The inspection was conducted as a complaint investigation related to Complaint Investigation #32361.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Complaint Investigation #32361 was the reason for the visit; no violations were found.

The inspection was conducted as a Facility Incident Complaint (FIC) investigation as indicated by the checked box for 'Other: FIC'.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection. A narrative report/additional information was attached.

The inspection was conducted as a licensing renewal inspection and included review of a complaint investigation (Complaint Investigation # CT 31198).

The report indicates that the inspection was a renewal licensing inspection with a complaint investigation reviewed. No violations or citations are explicitly stated in the provided pages.

Complaint Investigation # CT 31198 was reviewed during the inspection; no substantiation status or findings are detailed in the report.

Unannounced visits were made to Northbridge Health Care Center for the purpose of conducting an investigation and a recertification survey.

The report details violations of Connecticut State regulations identified during the visits, including failures in following care plans related to gait belt use, supervision of residents, infection control dress code policies, and staff identification badge compliance. Plans of correction were required to address these deficiencies.

Complaint numbers #30833 and #31198 are referenced, indicating the visit was complaint-related.

The inspection was a licensing inspection conducted as a renewal visit, which also included review of complaint investigations CT 31198 and 30833.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified during the inspection, resulting in a citation #27-02. The report included verification of CMP fund, CRF grant, Shift Coach, and infection prevention and control specialist status.

Complaint investigations CT 31198 and 30833 were reviewed during the inspection.

An unannounced visit was made to Northbridge Health Care Center on June 30, 2021, by the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation related to allegations of inappropriate sexual behavior between residents.

The investigation found that Resident #1 was observed engaging in inappropriate sexual touching of Resident #2, and the facility failed to ensure Resident #2 was free from sexual abuse. Additionally, the facility failed to report the incident of sexual abuse to the Nursing Supervisor and the state agency within the required timeframe, and failed to ensure the physician or APRN were informed of a new medication recommendation.

Complaint #30303 regarding allegations of inappropriate sexual behavior between two residents. The complaint was substantiated based on interviews, clinical record reviews, and facility documentation.

An unannounced visit was made to the facility to conduct a COVID-19 focused survey on 4/23/20.

Medical records, observations, facility policies, procedures, staff education, line lists, and staffing plans were reviewed and found to meet the minimum requirements of the State of Connecticut Public Health Code. No violations were identified at the time of the visit.

The visit was conducted as a desk audit for the purpose of reviewing the violation letter dated 8/21/19.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

Visit or revisit for an unspecified purpose as indicated by the checked box on the review/findings/process form.

No violations of the General Statutes of Connecticut or regulations were identified at the time of this inspection. A review of the staff indicated that the facility was in compliance with staffing requirements.

The inspection was conducted as a renewal licensing inspection for the facility.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, with an attached violation letter dated 6/1/18.