Nursing Home

Norwalk Nursing and Rehabilitation Center

Nursing Home

Norwalk Nursing and Rehabilitation Center

Norwalk, IA 502111425 View map
Overview of Norwalk Nursing and Rehabilitation Center
Norwalk Nursing and Rehabilitation Center is located in Norwalk, Iowa. It offers skilled nursing and rehabilitation services, including personalized therapy programs and compassionate support. The facility is dedicated to enriching the quality of life for each resident.
(515) 981-0604

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Iowa average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Iowa average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Iowa average: 3.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
1/5
Iowa average: 3.5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 45

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Iowa average
Occupancy rate 93.3%
Residents per day (avg) 41
Occupancy rate
93.3%
Residents per day (avg)
41

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

42% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$6.0M
Operating loss
-$218.5K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$6,038,421.00
Operating loss
$-218,467.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
40.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
Total costs $6.3M
Bed community size
45-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate
93%
In line with Iowa average
Occupied beds
42 / 45
Average residents 51 per day

License details

Facility type
Free Standing Nf/snf
Status Active
County: Warren

Additional licensing details

License number: 910532
CMS Certification Number: 165179
Certification type: FALSE

Ownership & operating entity

Norwalk Nursing and Rehabilitation Center is administrated by Danielle Hage.

Safety & Compliance

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing
Rehabilitation

Contact Information

Fax: 5159819215

Programs & Activities

Specific Programs
Licensed nurses on-site 24/7, Medication management, Wound care, Physician visits, Dietary and nutritional counseling, Restorative rehabilitation, Vision and dental care, Disease management and early intervention, Hospital readmission reduction program, Individualized resident care plans, Assistance with activities of daily living, Housekeeping and laundry services, Social activities
Operating Hours
24/7
Contact Norwalk Nursing and Rehabilitation Center

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

19 visits/inspections

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:December 31, 2025

19 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Norwalk Nursing and Rehabilitation Center

The most recent inspection on December 31, 2025, cited a deficiency related to transcription, verification, and administration of insulin orders for diabetes management. Earlier inspections showed a mixed pattern with deficiencies involving resident care, such as safe transfers and infection control, as well as documentation and policy implementation issues. Complaint investigations were mostly unsubstantiated, though some were substantiated, including one involving unsafe wheelchair transfers and another related to staff abuse and disrespectful treatment of residents. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with clinical care and policy adherence, with no clear pattern of consistent improvement or worsening over time.

Health Inspection History

Inspections
Total health inspections 3

Iowa average 4.9


Last Health inspection on Apr 2025

Total health citations 11
Citations per inspection
3.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 11 citations resulted from standard inspections; 1 of 11 resulted from complaint investigations; and 1 of 11 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Iowa average

Iowa average: 0.6


Serious Health citations More info 0
100% better than Iowa average

Iowa average: 0.9

0 critical citations More info Iowa average: 0.6

0 serious citations More info Iowa average: 0.9

11 moderate citations More info Iowa average: 19.7

0 minor citations More info Iowa average: 0.5
Citations history (last 3 years)
Quality of Care moderate citation Apr 16, 2025
Corrected

Abuse/Neglect moderate citation Dec 05, 2024
Corrected

Quality of Care moderate citation Dec 05, 2024
Corrected

Care Planning moderate citation Dec 05, 2024
Corrected

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
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Places of interest near Norwalk Nursing and Rehabilitation Center

Address Norwalk, IA 502111425

Address Norwalk, IA 502111425

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

64
Total Staff
51
Employees
13
Contractors
15,106
Total Hours (Quarter)
19
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse79.2 No
Licensed Practical Nurse79.8 Yes
Certified Nursing Assistant299 No
Staff by Category
Administration
2 staff
7.8hs shift avg
Nursing Staff
48 staff
9.3hs shift avg
Physicians & Practitioners
1 staff
7.7hs shift avg
Therapy Services
9 staff
6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2.7hs shift avg
Dietary Services
1 staff
7.7hs shift avg
Other Services
1 staff
8.3hs shift avg
Contractor Analysis
8.2%
of total hours from contractors
1,241 contractor hours this quarter
Speech Language Pathologist: 1 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 3 Licensed Practical Nurse: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant290296,97091100%9
Licensed Practical Nurse6171,84191100%9.8
Registered Nurse7071,6429099%9.2
Medication Aide/Technician4048637279%9.8
RN Director of Nursing1016676571%10.3
Physical Therapy Assistant0334936470%7.6
Administrator1014806066%8
Dietitian1014786268%7.7
Mental Health Service Worker1014725763%8.3
Speech Language Pathologist0114575864%7.9
Nurse Practitioner1014565965%7.7
Respiratory Therapy Technician0221242022%6.2
Qualified Social Worker022652426%2.7
Occupational Therapy Aide011624752%1.3
Occupational Therapy Assistant0112244%5.5
Physical Therapy Aide0111122%5.5
Medical Director011222%1

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
42 residents
Residents by payment source
Medicare
4 residents (9.5%)
Medicaid
23 residents (54.8%)
Private pay or other
15 residents (35.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.6
33% worse than Iowa average

Iowa average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 28.1
30% worse than Iowa average

Iowa average: 21.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.5%
25% worse than Iowa average

Iowa average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 33.4%
70% worse than Iowa average

Iowa average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.4%
5% worse than Iowa average

Iowa average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.8%
34% worse than Iowa average

Iowa average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.4%
45% better than Iowa average

Iowa average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.6%
125% worse than Iowa average

Iowa average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.0%
19% better than Iowa average

Iowa average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Iowa average

Iowa average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.1%
84% better than Iowa average

Iowa average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
In line with Iowa average

Iowa average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Iowa average

Iowa average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.6%
8% better than Iowa average

Iowa average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 3.5%
89% worse than Iowa average

Iowa average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 80.7%
10% better than Iowa average

Iowa average: 73.3%

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Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.