Inspection Reports for Norwich Rehabilitation & Nursing Center

88 Calvary Drive, Norwich, NY, 13815

Back to Facility Profile

Inspection Report Summary

The most recent inspection on August 1, 2025, found six deficiencies related to quality of care, including care planning, discharge, nutrition, respiratory care, and the environment. Earlier inspections showed a pattern of deficiencies primarily involving reporting to the national health safety network and occasional issues with care processes and documentation. Inspectors cited care planning, treatment refusal procedures, and nutrition as recurring themes, with one immediate jeopardy deficiency corrected promptly in early 2025. Complaint investigations were not substantiated, and no fines or enforcement actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with regulatory reporting and care quality, with some issues corrected over time but new deficiencies continuing to appear.

Deficiencies (last 5 years)

Deficiencies (over 5 years) 8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

57% worse than New York average
New York average: 5.1 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 6 Date: Aug 1, 2025

Visit Reason
Six standard health citations related to quality of care including care plan, discharge, nutrition, respiratory care, and environment; all Level 2 severity with isolated or pattern scope.

Findings
Six standard health citations related to quality of care including care plan, discharge, nutrition, respiratory care, and environment; all Level 2 severity with isolated or pattern scope.

Deficiencies (6)
Develop/implement comprehensive care plan
Inappropriate discharge
Nutrition/hydration status maintenance
Nutritive value/appear, palatable/prefer temp
Respiratory/tracheostomy care and suctioning
Safe/clean/comfortable/homelike environment

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Dec 3, 2024

Visit Reason
One Level 4 immediate jeopardy deficiency related to treatment refusal and advance directives; corrected by January 5, 2025.

Findings
One Level 4 immediate jeopardy deficiency related to treatment refusal and advance directives; corrected by January 5, 2025.

Deficiencies (1)
Request/refuse/dscntnue trmnt;formlte adv dir

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Apr 15, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Mar 11, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 1 Date: Feb 21, 2024

Visit Reason
One Level 0 deficiency related to other laws, codes, rules and regulations with unclear scope.

Findings
One Level 0 deficiency related to other laws, codes, rules and regulations with unclear scope.

Deficiencies (1)
Other laws, codes, rules and regulations.

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 20, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 12, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 6, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 30, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 22, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Complaint Investigation
Capacity: 60 Deficiencies: 4 Date: Jan 9, 2024

Visit Reason
Four Level 2 deficiencies related to dialysis, food sanitation, accident hazards, and investigation of alleged violations; all corrected by February 25, 2024.

Findings
Four Level 2 deficiencies related to dialysis, food sanitation, accident hazards, and investigation of alleged violations; all corrected by February 25, 2024.

Deficiencies (4)
Dialysis
Food procurement,store/prepare/serve-sanitary
Free of accident hazards/supervision/devices
Investigate/prevent/correct alleged violation

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 8, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 2, 2024

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 26, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 18, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 11, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Oct 23, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Oct 10, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Oct 2, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Aug 28, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Aug 21, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jun 5, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 23, 2023

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Dec 5, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 25, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jul 11, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: May 30, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: May 9, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Apr 18, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Feb 14, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Jan 31, 2022

Visit Reason
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Findings
One Level 2 deficiency related to reporting to the national health safety network with widespread scope.

Deficiencies (1)
Reporting - national health safety network

Inspection Report

Capacity: 60 Deficiencies: 1 Date: Nov 1, 2021

Visit Reason
One deficiency related to abuse reporting documentation.

Findings
One deficiency related to abuse reporting documentation.

Deficiencies (1)
R9-10-803.J — Abuse reporting documentation

Loading inspection reports...