Norwich Springs Health Campus

Norwich Springs Health Campus is an Assisted Living Home in Ohio

Norwich Springs Health Campus is an Assisted Living Home in Ohio

Norwich Springs Health Campus

4680 Library Way, Hilliard, OH 43026 View Map

Norwich Springs Health Campus is an Assisted Living Home in Ohio

Norwich Springs Health Campus is an Assisted Living Home in Ohio

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Overview of Norwich Springs Health Campus

Situated in the peaceful neighborhood of Library Way, Hilliard, OH, Norwich Springs Health Campus is an eminent senior living community that offers assisted living, independent living, memory care, and skilled nursing. The community features snug and sophisticated private suites to ensure seniors’ relaxation and security. With a team of reliable and highly skilled professionals delivering top-tier care and assistance around the clock, seniors keep their peace of mind and experience a glorious retirement.

Create unforgettable moments and participate in engaging activities for leisure and wellness. Ideally situated near local amenities and stunning attractions, Norwich Springs Health Campus ensures seniors’ needs and interests are within a few steps away. Eat well and feel good with healthy and tasty foods catering to dietary needs and preferences. Surrounded by ethereal landscapes and serene walking paths, Norwich Springs Health Campus is ideal for seniors seeking solace in their golden years.

614-363-1833

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.80/day
Overall rating Info Based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Based on deficiencies found during state health inspections.
3/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 54

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Ohio average
Occupancy rate 89.6%
Residents per day (avg) 47
Occupancy rate
89.6%
Residents per day (avg)
47

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

38% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$5.1M
Deficit of revenue
-$13.0M
Voluntary non-profit home Church
Home revenue
$5,079,515.00
Deficit of revenue
$-13,002,856.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
55.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.2M
Total costs $7.0M
Walk Score
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
RESIDENTIAL CARE FACILITY

Additional licensing details

CMS Certification Number: 366492
County: FRANKLIN

Contact Information

Fax: (614) 363-1818

What does this home offer?

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Housing Options: Studio / 1 Bed

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Building Type: 2-story

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Transportation Services

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Fitness and Recreation

Types of Care at Norwich Springs Health Campus

Assisted Living Independent Living Memory Care

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Methods of Payment other than Private: None

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
89.23

Based on survey responses.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

0 visits/inspections

Latest inspection

Date:February 24, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

2 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Ohio average: 3 citations

Comparison Chart

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Compare Assisted Living around Franklin County
Norwich Springs Health Campus
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hilliard
54
No
-
19
-
89.6%
$5,079,515.00
$2,808,799.00
55.3%
47.10
4/5
3.8013
3/5
4/5
5/5
-
Studio / 1 Bed
First Community Village
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Columbus
47
No
-
34
FCV CORPORATION
68.9%
$12,998,966.00
$3,420,734.00
26.3%
33.60
1/5
3.5791
1/5
2/5
4/5
1
Studio / 1 Bed
Carriage Court Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hilliard
-
Yes
A+
63
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Harrison on 5th by Senior Star
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Columbus
-
No
A-
69
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
The Coventry Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Upper Arlington
-
No
A-
68
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed

Places of interest near Norwich Springs Health Campus

Address 17.5 miles from city center

Address 4680 Library Way, Hilliard, OH 43026

Calculate Travel Distance to Norwich Springs Health Campus

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

92
Total Staff
76
Employees
16
Contractors
24,743
Total Hours (Quarter)
32
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse129.7 No
Licensed Practical Nurse119.7 No
Certified Nursing Assistant278.9 No
Staff by Category
Administration
2 staff
4.8hs shift avg
Nursing Staff
57 staff
9.2hs shift avg
Physicians & Practitioners
7 staff
8hs shift avg
Therapy Services
13 staff
6.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
7.6hs shift avg
Dietary Services
9 staff
8.2hs shift avg
Other Services
1 staff
8.4hs shift avg
Contractor Analysis
11.5%
of total hours from contractors
2,845 contractor hours this quarter
Physical Therapy Aide: 2 Physical Therapy Assistant: 2 Speech Language Pathologist: 4 Respiratory Therapy Technician: 4 Qualified Social Worker: 3 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant270277,50491100%8.9
Registered Nurse120123,92091100%9.7
Licensed Practical Nurse110113,23791100%9.7
Other Dietary Services Staff8082,87091100%8.1
Clinical Nurse Specialist6061,0516470%7.8
Speech Language Pathologist0448547077%6.5
Nurse Aide in Training5056826571%8.4
RN Director of Nursing2025616673%8.3
Dietitian1015576268%9
Mental Health Service Worker1015466571%8.4
Physical Therapy Assistant0225377684%7
Administrator1014966268%8
Qualified Social Worker0334906369%7.6
Physical Therapy Aide0224676470%7.3
Respiratory Therapy Technician0444486268%6.9
Nurse Practitioner1014415156%8.7
Medical Director011495156%1
Occupational Therapy Assistant101334549%0.7

Health Inspection History

Source: CMS Health Citations (Dec 2023 – Oct 2025)

3
Inspections
12
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
12
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
42% of total
Pharmacy Services
3
25% of total
Infection Control
2
17% of total
Citation Sources
Standard Inspections 9
Complaint Investigations 3
State Comparison (OH)
Avg Citations (State)
30.9
This Facility: 12
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 14, 2025 D Quality of CareF0686 Corrected
May 30, 2024 F Infection ControlF0880 Corrected
May 30, 2024 E Infection ControlF0883 Corrected
May 30, 2024 D PharmacyF0760 Corrected
May 30, 2024 E PharmacyF0761 Corrected
May 30, 2024 D Quality of CareF0689 Corrected
May 30, 2024 D Quality of CareF0690 Corrected
May 30, 2024 E Quality of CareF0700 Corrected
May 30, 2024 D Care PlanningF0655 Corrected
May 30, 2024 E Care PlanningF0656 Corrected
Dec 06, 2023 D PharmacyF0760 Corrected
Dec 06, 2023 D Quality of CareF0677 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: TRILOGY HEALTH SERVICES LLC
Resident Census by Payment Source
39 Total Residents
Medicare 13 (33.3%)
Medicaid 9 (23.1%)
Private Pay/Other 17 (43.6%)
Programs & Services
Residents' Group
Family Member Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
3.3 Score
43% better than avg State avg: 5.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.2 Score
60% worse than avg State avg: 12.7

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
7.4%
Lost Too Much Weight
1.3%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.0%
Falls with Major Injury
2.4%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
1.2%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
33.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
95.4% 22% better than avg State: 78.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.0% 21% better than avg State: 1.3%
Influenza Vaccine
96.2% 27% better than avg State: 75.6%

Guides for Better Senior Living

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for Ohio Seniors

Program
State Program Name
Eligibility
Benefits
PASSPORT Waiver
Ohio Medicaid PASSPORT
  • General: Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Administered through regional agencies; waitlists possible.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Ohio Home Care Program (non-Medicaid)
OH HCP
  • General: Age 60+, Ohio resident, at risk of decline.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • OH Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Assisted Living Waiver (ALW)
Ohio Assisted Living Waiver
  • General: Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month (individual); QIT required.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • OH Specifics: Covers ~300 facilities; room/board not included (separate cost).
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Program of All-Inclusive Care for the Elderly (PACE)
Ohio PACE (e.g., McGregor PACE)
  • General: Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics: Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Ohio Medicare Savings Program
  • General: Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • OH Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Home Energy Assistance Program (HEAP)
Ohio HEAP
  • General: Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • OH Specifics: Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Ohio Family Caregiver Support Program
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • OH Specifics: 12 AAAs; rural/low-income priority; volunteer respite option.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
Ohio SCSEP
  • General: Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • OH Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Ohio VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • OH Specifics: High veteran demand; supports care in multiple settings.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Homestead Exemption
Ohio Homestead Exemption
  • General: Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025): ~$38,500/year (individual, adjusted annually).
  • Asset Limits: Not assessed; home ownership required.
  • OH Specifics: Reduces taxable value by $25,000; applies to primary residence.
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Save the Dream Ohio (Homeowner Assistance Fund)
Ohio Save the Dream
  • General: Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025): ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits: Not assessed; hardship-focused.
  • OH Specifics: Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).

Claim What’s Yours Financial Aid for Ohio Seniors

Ohio Medicaid PASSPORT

PASSPORT Waiver

Requirements:
  • General:
    Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Administered through regional agencies; waitlists possible.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
OH HCP

Ohio Home Care Program (non-Medicaid)

Requirements:
  • General:
    Age 60+, Ohio resident, at risk of decline.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • OH Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Ohio Assisted Living Waiver

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month (individual); QIT required.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • OH Specifics:
    Covers ~300 facilities; room/board not included (separate cost).
Benefits without Contact:
  • Services: Personal care, meals, medication management, transportation (~$3,000-$4,000/month value).
Ohio PACE (e.g., McGregor PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • OH Specifics:
    Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Ohio Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, OH resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • OH Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Ohio HEAP

Home Energy Assistance Program (HEAP)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • OH Specifics:
    Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Ohio Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • OH Specifics:
    12 AAAs; rural/low-income priority; volunteer respite option.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Ohio SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, OH resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • OH Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Ohio VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • OH Specifics:
    High veteran demand; supports care in multiple settings.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Ohio Homestead Exemption

Homestead Exemption

Requirements:
  • General:
    Age 65+ (or disabled), OH resident, homeowner, low-income.
  • Income Limits (2025):
    ~$38,500/year (individual, adjusted annually).
  • Asset Limits:
    Not assessed; home ownership required.
  • OH Specifics:
    Reduces taxable value by $25,000; applies to primary residence.
Benefits without Contact:
  • Services: Tax reduction (~$400-$800/year avg., varies by county).
Ohio Save the Dream

Save the Dream Ohio (Homeowner Assistance Fund)

Requirements:
  • General:
    Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.
  • Income Limits (2025):
    ~$147,600/year (family of 4, 150% AMI; varies by county).
  • Asset Limits:
    Not assessed; hardship-focused.
  • OH Specifics:
    Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.
Benefits without Contact:
  • Services: Mortgage aid ($25,000 max), utility/property tax aid ($5,000 avg.).
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