Deficiencies per Year
20
15
10
5
0
Severe
High
Moderate
Low
Unclassified
Census Over Time
Inspection Report
Complaint Investigation
Census: 41
Deficiencies: 0
Aug 26, 2025
Visit Reason
Investigation of Complaint #39912 conducted from 08/25/25 to 08/26/25.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #39912 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Census: 41
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Feb 10, 2025
Visit Reason
Investigation of Complaint #36841 regarding facility conditions and safety.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #36841 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Census: 40
Inspection Report
Follow-Up
Census: 35
Deficiencies: 0
Dec 9, 2024
Visit Reason
Follow-up to annual survey to verify correction of previously identified deficiencies.
Findings
The deficiency identified in the prior annual survey was corrected as of the follow-up visit.
Report Facts
Census: 35
Inspection Report
Annual Inspection
Census: 36
Deficiencies: 1
Oct 10, 2024
Visit Reason
Annual survey conducted from 10/07/24 to 10/10/24 to assess compliance with health and safety regulations and food service standards at Oak Hill Place.
Findings
The facility was found deficient in maintaining safe food service practices, including improper storage, labeling, and expired products in the kitchen. Additionally, minor environmental and housekeeping issues were noted in the adolescent residential area.
Deficiencies (1)
| Description |
|---|
| Food service facilities failed to comply with Bureau for Public Health rules, including open and undated food items, expired baking powder, and improperly stored products. |
Report Facts
Census: 36
Sample Size: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Executive Director | Provided education to dietary staff on compliance with food safety rules and discussed findings at exit |
| Employee #10 | Discussed and removed the food items found in violation during kitchen tour | |
| Director of Nursing | Director of Nursing | Discussed findings at exit meeting |
| Operations Supervisor | Conducted tour of adolescent residence and rooms on 2/11/04 | |
| Treatment Coordinator | Accompanied tour of adolescent residence and rooms on 2/11/04 |
Inspection Report
Annual Inspection
Census: 36
Deficiencies: 0
Oct 7, 2024
Visit Reason
The inspection was conducted as an annual environmental survey of the facility.
Findings
The inspection found no deficiencies cited during the annual environmental survey.
Report Facts
Census: 36
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Mar 20, 2024
Visit Reason
Investigation of Complaint #31562 at Oak Hill Place.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #31562 was investigated and found to be unsubstantiated with no deficiencies cited.
Report Facts
Census: 40
Inspection Report
Follow-Up
Census: 40
Deficiencies: 0
Mar 7, 2024
Visit Reason
First follow-up to the annual survey to verify correction of previously cited deficiencies.
Findings
All original citations from the prior annual survey were corrected as of the follow-up survey date.
Report Facts
Census: 40
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Mar 6, 2024
Visit Reason
Investigation of Complaint #31387 at Oak Hill Place.
Findings
The complaint was unsubstantiated, and no deficiencies were cited during the investigation.
Complaint Details
Complaint #31387 was investigated from 03/06/24 and found to be unsubstantiated with no deficiencies cited.
Report Facts
Census: 40
Inspection Report
Annual Inspection
Census: 38
Deficiencies: 8
Jan 4, 2024
Visit Reason
Annual survey conducted to assess compliance with health, safety, staffing, and record-keeping regulations at Oak Hill Place.
Findings
The facility was found deficient in multiple areas including incomplete resident records (missing dentist information and religious preferences), inadequate documentation of resident deaths, insufficient health assessments, inadequate housekeeping and maintenance, failure to maintain locked storage for hazardous materials, and insufficient night shift staffing levels based on resident care needs.
Deficiencies (8)
| Description |
|---|
| Failed to include the name, address, and telephone number of each resident's dentist in records for five residents. |
| Failed to record the date and time of notification of resident's representative or next of kin upon resident death for one resident. |
| Failed to record circumstances of death including name of person to whom body was released for two residents. |
| Failed to use locked storage facilities for laundry supplies, housekeeping supplies, insecticides, work supplies, and other hazardous materials. |
| Failed to have written, signed, and dated health assessments within required timeframes for eight residents. |
| Failed to maintain adequate night shift staffing levels based on resident care needs for 18 residents. |
| Failed to include residents' religious preferences in records for four residents. |
| Inadequate housekeeping and maintenance including personal belongings behind furniture, carpet damage, missing bathroom fixtures, and dirty sink. |
Report Facts
Census: 38
Residents with missing dentist info: 5
Residents with inadequate health assessments: 8
Residents with two or more special care needs: 18
Direct care staff on evening shift: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #13 | Resident Wellness Director | Named in relation to missing resident record information and training. |
| Executive Director (ED) #10 | Executive Director | Named in relation to staffing deficiencies and retraining plans. |
Inspection Report
Annual Inspection
Census: 3
Deficiencies: 6
Jan 4, 2024
Visit Reason
The inspection was an Environmental Annual Survey conducted to assess the facility's compliance with health, safety, maintenance, and housekeeping standards.
Findings
The facility failed to maintain a safe, sanitary, and accident-free living environment, including unsecured cleaning chemicals and housekeeping closets. Observations also noted physical environment issues such as personal belongings left out, carpet damage, and missing bathroom fixtures.
Deficiencies (6)
| Description |
|---|
| Unsecured cleaning chemicals (Lime Away) found in unlocked Dietary Office/Medical Supply room. |
| Unsecured housekeeping closet located near the Dietary Office/Medical Supply room. |
| Miscellaneous small personal belongings behind dresser in girls bedroom. |
| Iron burn and bleach spots on carpet. |
| Chair in living room with multiple tears exposing stuffing. |
| Upstairs bathroom missing towel bar and toilet paper holder/bar; sink dirty and in need of cleaning. |
Report Facts
Facility census: 3
Deficiencies cited: 1
Sprinkler count: 13
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Executive Director (ED) | Provided education to Dietary Manager on maintaining safe environment and chemical security |
| Dietary Manager | Dietary Manager (DM) | Named in education regarding safe and accident-free living environment |
| Maintenance Director | Maintenance Director (MD) | Provided education to housekeeping on maintaining safe environment and securing closets |
Inspection Report
Re-Inspection
Census: 37
Deficiencies: 0
May 3, 2023
Visit Reason
The visit was a revisit inspection to verify correction of previous deficiencies at Oak Hill Place.
Findings
The inspection found that citations from the prior visit were cleared, indicating compliance with previously identified deficiencies.
Report Facts
Census: 37
Inspection Report
Follow-Up
Census: 46
Deficiencies: 0
Jan 10, 2023
Visit Reason
This was a follow-up survey conducted to verify correction of previous deficiencies identified during the annual environmental survey conducted on 2022-12-05.
Findings
The report documents the follow-up survey visit with a census of 46 residents and notes 450 tags cited during the prior survey. No complaint was substantiated during this visit.
Report Facts
Tags cited: 450
Census: 46
Inspection Report
Annual Inspection
Census: 46
Deficiencies: 3
Dec 8, 2022
Visit Reason
Annual survey conducted from 12/05/22 to 12/08/22 to assess compliance with health and safety regulations and medication administration standards.
Findings
The facility failed to ensure no resident was neglected, specifically Resident #72 who did not receive ordered insulin and Eliquis medications. Additionally, there were multiple missing signatures on Medication Administration Records (MAR) for several residents, indicating incomplete documentation. The facility also failed to maintain adequate housekeeping and maintenance, with observations of damaged carpets, missing bathroom fixtures, and unclean areas.
Severity Breakdown
Class I: 2
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to ensure no resident was neglected; Resident #72 did not receive insulin and Eliquis as ordered. | Class I |
| Failure to keep accurate medication administration records; missing signatures and lines through signatures on MAR affecting multiple residents. | Class I |
| Inadequate housekeeping and maintenance including damaged carpet, missing towel bars and toilet paper holders, and unclean sink. | — |
Report Facts
Census: 46
Sample Size: 10
Missing MAR signatures: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #18 | Director of Nursing | Interviewed regarding medication availability and documentation issues. |
| Employee #12 | Interviewed regarding medication administration and documentation. |
Inspection Report
Annual Inspection
Census: 46
Deficiencies: 9
Dec 5, 2022
Visit Reason
The inspection was an annual environmental survey conducted to assess the facility's maintenance, housekeeping, and safety conditions.
Findings
The facility failed to maintain a safe, sanitary, and accident-free living environment due to water damage in the dining room and kitchen ceilings, and inadequate housekeeping including damaged carpet, missing bathroom fixtures, and unclean areas.
Deficiencies (9)
| Description |
|---|
| Water damage to the dining room ceiling near the kitchen door. |
| Water damage to the kitchen ceiling near the hand sink causing paint to bubble and retain water. |
| Miscellaneous small personal belongings behind dresser in girls bedroom. |
| Iron burn on the carpet. |
| Bleach spots on the carpet. |
| Chair in living room with multiple tears exposing stuffing. |
| Upstairs bathroom missing towel bar. |
| Bathroom missing toilet paper holder/bar. |
| Sink dirty and in need of cleaning. |
Report Facts
Census: 46
Deficiency tags cited: 1
Sample size: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Technician | Maintenance Technician (MT) | Identified and repaired roof leak causing water damage |
| Executive Director | Executive Director (ED) | Responsible for inspecting interior and exterior of community to ensure cleanliness and repair |
| Regional Director of Operations | Regional Director of Operations (RDO) | Provided education to ED and MT on maintaining safe and sanitary environment |
| Operations Supervisor | Conducted tours and observations during inspections | |
| Treatment Coordinator | Participated in tour of residence and rooms utilized by adolescent consumers |
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 24, 2022
Visit Reason
The inspection was conducted in response to Complaint #26353 involving 2 allegations at Oak Hill Place.
Findings
The complaint investigation found 2 allegations with 0 substantiated and no citations issued.
Complaint Details
Complaint #26353 involved 2 allegations, both unsubstantiated with no citations.
Report Facts
Allegations: 2
Substantiated Allegations: 0
Inspection Report
Follow-Up
Census: 42
Deficiencies: 0
Mar 8, 2022
Visit Reason
This was a 1st follow-up visit to Complaint #26225 to verify correction of previously cited deficiencies.
Findings
The deficiency cited in the complaint was corrected and no new deficiencies were found during this follow-up inspection.
Complaint Details
Complaint #26225 was investigated and found to have the deficiency corrected at the time of this follow-up visit.
Report Facts
Census: 42
Inspection Report
Complaint Investigation
Census: 39
Deficiencies: 0
Dec 7, 2021
Visit Reason
The inspection was conducted in response to Complaint #26061 to investigate allegations at the facility.
Findings
The complaint was substantiated following the investigation conducted on 12/07/2021. Specific deficiencies or details of the complaint are not provided in the report.
Complaint Details
Complaint #26061 was substantiated after the investigation conducted on 12/07/2021.
Report Facts
Census: 39
Inspection Report
Re-Inspection
Census: 39
Deficiencies: 0
Dec 1, 2021
Visit Reason
This was a revisit inspection of Oak Hill Place to verify correction of previously cited deficiencies.
Findings
Deficiencies previously cited were cleared as of this revisit. The Ombudsman was contacted by email during the inspection.
Report Facts
Census: 39
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Adkins | Named in initial comments section of the revisit inspection |
Inspection Report
Complaint Investigation
Census: 39
Deficiencies: 2
Dec 1, 2021
Visit Reason
The inspection was conducted as a complaint investigation related to medication availability and resident neglect concerns at the assisted living residence.
Findings
The licensee failed to ensure that no resident was neglected as four residents had physician orders for medications that were not available at the time of administration. Additionally, the facility failed to maintain adequate housekeeping and maintenance, with various physical environment deficiencies noted.
Complaint Details
Complaint number 26225 was entered on 2021-11-30 at 8:45 AM. The complaint involved medication availability and resident neglect issues.
Severity Breakdown
Class I: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Four residents had medications documented as not available at the time they were ordered to be administered. | Class I |
| Inadequate housekeeping and maintenance including personal belongings behind furniture, carpet damage, torn chair, missing towel bars and toilet paper holders, and dirty sink. | — |
Report Facts
Facility census: 39
Residents with medication issues: 4
Audit frequency: 5
Audit frequency: 5
Audit frequency: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Care Service Manager | Care Service Manager (CSM) | Notified physicians of medication availability issues and conducted audits |
| Regional Care Specialist | Regional Care Specialist (RCS) | Provided education to Executive Director and Care Service Manager on medication availability |
| Executive Director | Executive Director (ED) | Received education on ensuring medication availability and auditing |
Inspection Report
Complaint Investigation
Census: 36
Deficiencies: 1
Nov 29, 2021
Visit Reason
The inspection was conducted as a complaint investigation (Complaint #26100) to assess the facility's compliance with health, safety, and maintenance standards.
Findings
The facility was found to have issues with maintenance and housekeeping, including stained and torn carpet posing a fall hazard, and other physical environment concerns. The complaint was substantiated and corrective actions were planned and initiated.
Complaint Details
Complaint #26100 was substantiated. The entrance and exit dates of the complaint investigation were both 11/29/21. The census at the time was 36.
Deficiencies (1)
| Description |
|---|
| The carpet in the back hallway was stained and torn in several places, creating a potential tripping hazard. |
Report Facts
Facility census: 36
Dates of corrective actions: Jan 20, 2022
Dates of corrective actions: Feb 4, 2022
Scheduled flooring replacement: 202204
Inspection frequency: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Technician | Maintenance Technician (MT) | Performed deep cleaning and secured torn carpet areas |
| Executive Director | Executive Director (ED) | Responsible for inspecting the interior and exterior of the community to ensure cleanliness and safety |
| Regional Director of Care Services | Regional Director of Care Services (RDCS) | Provided education to ED and MT on maintaining the interior and exterior of the community |
| Administrator | Administrator | Verified findings during exit interview |
Inspection Report
Follow-Up
Census: 41
Deficiencies: 0
Oct 21, 2021
Visit Reason
Follow-up to annual inspection conducted to verify correction of previously identified deficiencies.
Findings
The inspection found that all previously cited deficiencies were cleared.
Report Facts
Census: 41
Inspection Report
Complaint Investigation
Census: 33
Deficiencies: 0
Sep 10, 2021
Visit Reason
The inspection was conducted in response to Complaint # WV00025989 to investigate alleged issues at the facility.
Findings
The inspection found no deficiencies at the facility during the complaint investigation.
Complaint Details
Complaint # WV00025989 was investigated and found to have no deficiencies.
Report Facts
Census: 33
Inspection Report
Annual Inspection
Census: 34
Deficiencies: 19
Sep 10, 2021
Visit Reason
Annual survey conducted to assess compliance with state regulations for assisted living facility.
Findings
The facility failed to maintain adequate housekeeping and maintenance, proper medication administration documentation, timely health assessments, proper resident death reporting, secure medication storage, sanitary conditions, and staff training compliance. Multiple deficiencies were identified affecting resident care and safety.
Deficiencies (19)
| Description |
|---|
| Failed to maintain a register of all residents in order by admission dates. |
| Failed to ensure adequate housekeeping and maintenance; observed personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bars and toilet paper holders, and dirty sink. |
| Failed to ensure functional needs assessments and service plans were current and updated for residents. |
| Failed to promptly notify physician and next of kin of major incidents or significant changes in resident condition and document notification. |
| Failed to monitor and document resident condition at least every eight hours for 24 hours following accident or illness as required. |
| Failed to ensure medications and treatments were administered and documented properly; multiple residents had blank spaces on medication administration records. |
| Failed to maintain proof of required vaccinations for resident pets. |
| Failed to develop and adopt written policies and procedures for narcotic counts and medication administration. |
| Failed to provide and maintain records of annual in-service training on resident rights, confidentiality, abuse prevention, infection control, fire safety, and specialty care. |
| Failed to have a policy and procedure for disposal of unused over-the-counter and non-scheduled drugs. |
| Failed to include licensed nurse coverage in resident contracts. |
| Failed to maintain health records with pre-employment tuberculosis screening for some employees. |
| Failed to prepare and retain a complete summary for residents prior to transfer or discharge including medical history, assessments, orders, directives, allergies, and progress notes. |
| Failed to provide annual training on Alzheimer's disease and related dementias to all staff. |
| Failed to have timely written, signed, and dated health assessments including tuberculosis screening for residents. |
| Failed to keep medications secured in locked storage accessible only to responsible staff; medication cart found unlocked and unattended. |
| Failed to maintain sanitary conditions in common area refrigerator; undated, unlabeled, and expired food items found. |
| Failed to immediately report resident deaths to physician, next of kin, and hospice staff and document time, date, circumstances, and body release information. |
| Failed to report unplanned weight gain or loss of five pounds or more to resident's physician. |
Report Facts
Census: 34
Weight gain: 7.6
Weight gain: 5
Number of residents affected by missing health assessments: 6
Number of residents affected by medication administration documentation: 4
Number of residents affected by missing death reporting documentation: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #1 | Registered Nurse and Consumer Service Manager | Interviewed regarding resident assessments, medication administration, and narcotic count procedures |
| Employee #10 | Observed leaving medication cart unlocked | |
| Employee #7 | Interviewed regarding lack of knowledge of drug disposal procedures | |
| Employee #9 | Housekeeping | Missing in-service training and TB test |
| Employee #12 | Executive Director | Missing TB test prior to hire and interviewed about contract and death reporting |
| Employee #13 | Licensed Practical Nurse | Missing specialty care training and TB test done after hire |
| Employee #14 | Approved Medication Assistive Personnel | Missing quarterly review and specialty care training |
| Care Service Manager #1 | Care Service Manager | Interviewed about missing documentation and training |
Inspection Report
Renewal
Census: 34
Deficiencies: 0
Aug 30, 2021
Visit Reason
The inspection was conducted as a re-licensure survey to assess compliance for license renewal of the assisted living facility.
Findings
The residence and the assisted living facility were found to be in substantial compliance with the applicable rules during the license renewal inspection.
Report Facts
Census: 34
Inspection Report
Complaint Investigation
Census: 34
Deficiencies: 0
Aug 24, 2021
Visit Reason
The inspection was conducted as a complaint investigation visit #25894, initiated due to a complaint received by the facility.
Findings
The complaint investigation found no deficiencies cited during the visit.
Complaint Details
Complaint Visit #25894 was substantiated with no deficiencies cited.
Report Facts
Census: 34
Inspection Report
Complaint Investigation
Census: 25
Deficiencies: 0
Mar 11, 2021
Visit Reason
The inspection was conducted in response to Complaint #24942 to investigate alleged deficiencies at Oak Hill Place.
Findings
The deficiencies identified during the complaint investigation were cleared by the time of the exit interview on 03/11/2021.
Complaint Details
Complaint #24942 was investigated and deficiencies were cleared.
Report Facts
Census: 25
Complaint Number: 24942
Inspection Report
Complaint Investigation
Census: 30
Deficiencies: 0
Feb 22, 2021
Visit Reason
The inspection was conducted as a 1st complaint follow-up related to Complaint #24775.
Findings
The inspection found that all deficiencies cited in the complaint investigation were cleared.
Complaint Details
Complaint #24775 was investigated during this follow-up visit, and all deficiencies were cleared.
Report Facts
Census: 30
Inspection Report
Complaint Investigation
Census: 31
Deficiencies: 0
Jan 27, 2021
Visit Reason
The inspection was conducted as a complaint survey at Oak Hill Place to investigate concerns raised.
Findings
No deficiencies were cited during the complaint survey. The Ombudsman was contacted by email.
Complaint Details
Complaint Survey conducted; no deficiencies cited; Ombudsman contacted by email.
Report Facts
Census: 31
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kimberly Adkins | Named in relation to the complaint survey at Oak Hill Place |
Inspection Report
Complaint Investigation
Census: 31
Deficiencies: 4
Jan 27, 2021
Visit Reason
Complaint survey conducted due to an incident involving Resident #48 that was not reported as a major incident.
Findings
The facility failed to report a major incident involving Resident #48, failed to ensure residents' right to personal privacy and confidentiality of medical records, and failed to keep medications secured. Additionally, housekeeping and maintenance deficiencies were noted.
Complaint Details
Complaint survey initiated due to failure to report a major incident involving Resident #48. Incident involved resident found on floor with signs of distress. Staff #2 was unaware of reporting requirements. Subsequent education and audits were conducted.
Severity Breakdown
Class I: 1
Class II: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| An event that threatened the life of Resident #48 was not reported as a major incident. | — |
| Medication administration records were left unsecured on the medication cart without staff present. | Class II |
| Medication cart was found unlocked, potentially affecting multiple residents. | Class I |
| Facility failed to ensure adequate housekeeping and maintenance, including personal belongings behind dresser, carpet damage, torn chair, missing towel bar and toilet paper holder, and dirty sink. | — |
Report Facts
Facility census: 31
Incident report date: Jan 26, 2021
Survey entry time: 900
Survey exit time: 1130
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff #2 | Named in incident involving Resident #48 and lack of knowledge about major incident reporting | |
| Staff #7 | Named in medication cart security deficiency and subsequent education | |
| Executive Director | Executive Director (ED) | Reported Resident #48 fall to OHFLAC and conducted audits and education |
| Regional Director of Care Services | Regional Director of Care Services (RDCS) | Educated Staff #2 on major incident reporting requirements |
Inspection Report
Routine
Census: 35
Deficiencies: 0
Dec 30, 2020
Visit Reason
The inspection was conducted as an Infection Control Survey to assess compliance with infection control standards.
Findings
The survey found no deficiencies or tags cited related to infection control during the inspection.
Report Facts
Sample size: 100
Census: 35
Inspection Report
Complaint Investigation
Census: 36
Deficiencies: 5
Dec 10, 2020
Visit Reason
Complaint investigation conducted due to allegations of staff abuse and neglect at the facility.
Findings
The investigation substantiated that Employee #16 verbally and physically abused residents, including rough handling and verbal mistreatment. Multiple staff and residents reported witnessing or experiencing abuse. The facility failed to report these allegations immediately as required. Employee #16 was placed on administrative leave and subsequently terminated. The facility implemented corrective actions including staff education and ongoing audits.
Complaint Details
Complaint number WV00024775 was substantiated. The complaint involved allegations of abuse and neglect by Employee #16 toward multiple residents. The facility failed to report and investigate these allegations timely. Employee #16 was terminated following the investigation.
Severity Breakdown
Class I: 3
Deficiencies (5)
| Description | Severity |
|---|---|
| Failure to report neglect, abuse, or emergency situations immediately as required by WV Code §9-6-9. | Class I |
| Failure to ensure a safe and appropriate environment for consumers, including lack of awake night supervision on weekends and unsecured doors. | — |
| Failure to maintain adequate housekeeping and maintenance, including damaged carpet, missing bathroom fixtures, and unclean conditions. | — |
| Failure to ensure no resident was abused, exploited, neglected, mistreated, or restrained improperly; multiple reports of abuse by Employee #16. | Class I |
| Failure to immediately and thoroughly document and investigate all allegations of abuse, exploitation, or neglect. | Class I |
Report Facts
Census: 36
Sample Size: 3
Audit Duration: 12
Date of Completion: Dec 15, 2020
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #16 | Resident Care Provider (RCP) | Alleged perpetrator of verbal and physical abuse toward residents; placed on administrative leave and terminated. |
| Employee #25 | Resident Care Provider (RCP) | Reported knowledge of abuse by Employee #16 and prior reporting to management. |
| Employee #7 | Resident Care Provider (RCP) | Reported witnessing and knowledge of Employee #16's abusive behavior. |
| Employee #13 | Business Officer Manager | Reported knowledge of abuse allegations and missing documentation in personnel files. |
| Employee #17 | Approved Medication Assistive Personnel (AMAP) | Reported issues with Employee #16's attitude and behavior toward residents. |
| Employee #11 | Approved Medication Assistive Personnel (AMAP) | Reported issues with Employee #16's work performance and attitude. |
| Employee #21 | Resident Care Manager (RCMP) | Reported limited knowledge of Employee #16 but acknowledged allegations. |
| Employee #22 | Resident Care Provider (RCP) | Reported personality issues and poor work attitude of Employee #16. |
| Employee #15 | Resident Care Provider (RCP) | Reported hearing complaints about Employee #16 being rough with residents. |
| Employee #4 | Resident Care Provider (RCP) | Reported residents' complaints of rough handling by Employee #16. |
| Employee #8 | Approved Medication Assistant (AMA) | Witnessed Employee #16 arguing with a resident and intervened. |
| Employee #1 | Licensed Practical Nurse (LPN) | Reported receiving complaints about Employee #16's rough treatment of residents. |
| Employee #2 | Reported unawareness of abuse allegations prior to investigation. | |
| Executive Director #28 | Executive Director | New Executive Director who initiated investigation and corrective actions upon learning of abuse allegations. |
Inspection Report
Complaint Investigation
Census: 37
Deficiencies: 0
Nov 17, 2020
Visit Reason
The inspection was conducted as a complaint survey related to Complaint ID 24672 on November 17, 2020.
Findings
The complaint was substantiated but no deficiencies were cited during the inspection.
Complaint Details
Complaint ID 24672 was substantiated with no deficiencies cited.
Report Facts
Census: 37
Inspection Report
Annual Inspection
Census: 41
Deficiencies: 3
Aug 13, 2020
Visit Reason
The annual survey was conducted to assess compliance with regulatory requirements including assessment and service plans, personnel records, and housekeeping/maintenance.
Findings
The facility failed to ensure that functional needs assessments and service plans reflected current resident needs for two residents, and that Licensed Practical Nurse (LPN) annual licensure was up-to-date in personnel files. Additionally, housekeeping and maintenance deficiencies were observed, including damaged carpet, missing bathroom fixtures, and cleanliness issues.
Severity Breakdown
Class II: 1
Deficiencies (3)
| Description | Severity |
|---|---|
| Functional needs assessment and service plans did not reflect current needs for two residents (#50 and #80). | Class II |
| Licensed Practical Nurse (LPN) annual licensure was not up-to-date in personnel files for five LPNs. | — |
| Inadequate housekeeping and maintenance including damaged carpet, missing towel bar and toilet paper holder, dirty sink, and torn chair. | — |
Report Facts
Census: 41
Sample Size: 2
Number of LPNs with expired licenses: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing #28 | Director of Nursing | Interviewed regarding resident functional needs assessments and service plans |
| Employee #16 | Business Office | Interviewed regarding LPN license verification and personnel files |
Inspection Report
Complaint Investigation
Census: 36
Deficiencies: 0
May 6, 2020
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint# WV00023721.
Findings
The allegation was found to be unsubstantiated following the investigation conducted from May 5 to May 6, 2020.
Complaint Details
Complaint# WV00023721 was investigated and the allegation was unsubstantiated.
Report Facts
Census: 36
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 8, 2020
Visit Reason
The inspection was conducted in response to complaint number 23673 to investigate allegations against the facility.
Findings
All allegations were found to be unsubstantiated and no deficiencies were cited during the inspection.
Complaint Details
Complaint number 23673 was investigated; all allegations were unsubstantiated.
Report Facts
Complaint number: 23673
Inspection Report
Routine
Census: 52
Deficiencies: 0
Aug 6, 2019
Visit Reason
Routine inspection conducted on August 6-7, 2019 to assess compliance with health and safety regulations.
Findings
No deficiencies were cited during this inspection.
Report Facts
Census: 52
Inspection Report
Annual Inspection
Census: 42
Deficiencies: 0
Jul 16, 2019
Visit Reason
The visit was conducted as an annual licensure survey to assess the facility's compliance with environmental and safety regulations.
Findings
No deficiencies were cited during the annual licensure survey. The facility had no critical or non-critical deficiencies, and there were no recommendations from the Fire Marshal or Sanitarian.
Report Facts
Sprinkler Type: 13
Date of Fire Marshal report: Feb 16, 2018
Sanitarian Date: May 24, 2019
Inspection Report
Complaint Investigation
Census: 51
Deficiencies: 0
Mar 20, 2019
Visit Reason
The inspection was conducted as a complaint investigation related to the facility identified by Complaint ID WV00022055.
Findings
No deficiencies were cited during this complaint investigation conducted from March 18-20, 2019 at Oak Hill Place.
Complaint Details
Complaint ID WV00022055 was investigated and found to have no deficiencies cited.
Report Facts
Census: 51
Inspection Report
Annual Inspection
Census: 48
Deficiencies: 0
Jul 10, 2018
Visit Reason
The inspection was conducted as an annual licensure survey including an annual environmental review.
Findings
No deficiencies were cited during the survey. The Fire Marshal report dated 2018-02-16 had no recommendations, while the Sanitarian report dated 2018-07-01 included one critical and one non-critical recommendation.
Report Facts
Sanitarian recommendations - critical: 1
Sanitarian recommendations - non-critical: 1
Inspection Report
Annual Inspection
Census: 46
Deficiencies: 0
Jun 27, 2018
Visit Reason
The visit was conducted as an annual licensure survey to assess compliance with regulatory requirements for the facility.
Findings
No deficiencies were cited during the annual licensure survey conducted from June 25-27, 2018.
Report Facts
Census: 46
Inspection Report
Complaint Investigation
Census: 46
Deficiencies: 0
Jun 20, 2018
Visit Reason
The inspection was conducted as a complaint investigation based on Complaint ID WV00020571.
Findings
No deficiencies were found during the complaint investigation conducted on June 20-21, 2018.
Complaint Details
Complaint ID WV00020571 was investigated and found to have no deficiencies.
Report Facts
Census: 46
Inspection Report
Annual Inspection
Census: 45
Deficiencies: 0
Aug 16, 2017
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The annual licensure survey found no deficiencies at the facility during the inspection conducted from August 14-16, 2017.
Report Facts
Census: 45
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 1
Jul 24, 2017
Visit Reason
The inspection was conducted as a complaint investigation from July 24-27, 2017, related to allegations concerning the provision of activities for residents.
Findings
The licensee and administrator failed to provide one hour of various types of scheduled activities daily and did not document whether the activities occurred for one resident while in isolation. No deficiencies were found related to the complaint investigation itself, but a deficiency was cited for failure to provide and document activities.
Complaint Details
Complaint ID # WV00018454. The complaint investigation found no deficiencies related to the complaint itself but identified a deficiency in activity provision and documentation.
Severity Breakdown
CLASS III: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failed to provide one (1) hour of various types of activities daily and document whether the activities did or did not take place for one resident while in isolation. | CLASS III |
Report Facts
Census: 45
Sample Size: 1
Hours of activities required: 7
Hours of activities required per day: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Life Enrichment Coordinator | Interviewed and stated she was on vacation during the resident's isolation period; provided facility chronicles and puzzle book | |
| Executive Director | Responsible for re-educating staff on activity documentation procedures |
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 0
Jul 24, 2017
Visit Reason
The inspection was conducted as a complaint investigation from July 24-27, 2017, related to Complaint ID WV00018454.
Findings
No deficiencies were found during the complaint investigation conducted from July 24-27, 2017, and no deficiencies were cited during the follow-up visit on October 10, 2017.
Complaint Details
Complaint ID WV00018454 was investigated with no deficiencies found. A follow-up visit on October 10, 2017, also found no deficiencies.
Report Facts
Census: 45
Census: 39
Inspection Report
Annual Inspection
Census: 44
Deficiencies: 0
Jul 24, 2017
Visit Reason
The visit was conducted as an annual licensure survey to assess environmental compliance at the facility.
Findings
No deficiencies were cited during the annual licensure survey, and no technical assistance was provided.
Report Facts
Census: 44
Deficiencies cited: 0
Inspection Report
Complaint Investigation
Census: 45
Deficiencies: 0
Mar 20, 2017
Visit Reason
The visit was conducted as a complaint investigation based on Complaint ID WV00017527.
Findings
No deficiencies were found during the complaint investigation conducted on March 20-21, 2017.
Complaint Details
Complaint ID WV00017527 was investigated and found to have no deficiencies.
Report Facts
Census: 45
Number of Deficiencies: 0
Inspection Report
Follow-Up
Census: 42
Deficiencies: 0
Jan 3, 2017
Visit Reason
The visit was a follow-up survey conducted to verify correction of deficiencies identified during the Change of Ownership (CHOW) survey conducted November 14-22, 2016.
Findings
The follow-up survey found no deficiencies, indicating that all previously cited deficiencies were corrected.
Report Facts
Census: 42
Census: 41
Inspection Report
Change Of Ownership
Census: 41
Deficiencies: 4
Nov 17, 2016
Visit Reason
The survey was conducted as a Change of Ownership (CHOW) survey to assess compliance with assisted living regulations and related healthcare standards.
Findings
The facility was found deficient in maintaining accurate dietary records and orders, ensuring proper medication administration and documentation, and providing therapeutic diets as ordered by physicians. Additionally, housekeeping and maintenance issues were noted in the physical environment.
Severity Breakdown
Class I: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to maintain accurate diet orders and communicate diet changes properly for multiple residents. | — |
| Failure to ensure medications were administered as ordered, with missed doses and lack of physician notification. | Class I |
| Failure to prepare therapeutic or modified diets as ordered by the physician for residents. | Class I |
| Inadequate housekeeping and maintenance, including damaged carpet, missing towel bars, and unclean sinks. | — |
Report Facts
Residents with inaccurate diet records: 18
Missed medication doses: 23
Census: 41
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Employee #15 | Care Service Manager | Responsible for updating diet order forms, communicating with dietary manager, and auditing dietary binder. |
| Employee #NH1 | Dietary employee responsible for transporting food and maintaining diet order forms. | |
| Employee #NH2 | Dietary employee responsible for communicating diet changes and thickener availability. | |
| Employee #4 | Licensed Practical Nurse | Spoke to physician about discontinuing thickened liquids but lacked signed order. |
| Employee #1 | Nurse whose initials were circled on MAR indicating missed medication doses. | |
| Employee #9 | Nurse whose initials were circled on MAR indicating missed medication doses. | |
| Employee #10 | Nurse whose initials were circled on MAR indicating missed medication doses and documented refusals. |
Inspection Report
Complaint Investigation
Census: 39
Deficiencies: 0
Oct 27, 2016
Visit Reason
The inspection was conducted as a complaint investigation from October 24-27, 2016.
Findings
No deficiencies were found during the complaint investigation conducted at the facility.
Complaint Details
Complaint investigation conducted from October 24-27, 2016; no deficiencies were cited.
Report Facts
Census: 39
Number of Deficiencies: 0
Inspection Report
Census: 40
Deficiencies: 0
Oct 24, 2016
Visit Reason
The inspection was conducted as a Change of Ownership (CHOW) survey for Oak Hill Place.
Findings
The survey found no citations or deficiencies during the Change of Ownership inspection.
Report Facts
Census: 40
Inspection Report
Annual Inspection
Census: 42
Deficiencies: 0
Feb 18, 2016
Visit Reason
The inspection was conducted as an annual licensure survey of the facility from February 16-18, 2016.
Findings
The report documents the annual licensure survey with a census of 42 residents. No specific deficiencies or severity levels are detailed in the provided page.
Report Facts
Census: 42
Inspection Report
Complaint Investigation
Census: 39
Deficiencies: 0
Jan 19, 2016
Visit Reason
The inspection was conducted as a complaint investigation for Complaint # WV0014954 on January 18-19, 2016.
Findings
The report documents a complaint investigation with no specific findings detailed in the provided text.
Complaint Details
Complaint # WV0014954 was investigated during the visit on January 18-19, 2016. No substantiation status or detailed findings are provided.
Report Facts
Census: 39
Inspection Report
Annual Inspection
Census: 42
Deficiencies: 0
Jan 12, 2016
Visit Reason
Annual licensure survey conducted to assess environmental and regulatory compliance of the facility.
Findings
No deficiencies were found during the annual licensure survey. The facility was evaluated for environmental compliance including sprinkler system and sewer type.
Report Facts
Census: 42
Sprinkler System Type: 13
Inspection Report
Annual Inspection
Census: 37
Deficiencies: 1
Jan 27, 2015
Visit Reason
The inspection was conducted as an annual licensure survey to assess compliance with assisted living regulations, focusing on record-keeping and employee health screening.
Findings
The facility failed to maintain accurate records and reports related to tuberculosis screening for four of eight employees. Deficiencies included incomplete Tuberculin Screening Tools and improper documentation of PPD test timings. The RN was unaware of these issues prior to the exit conference.
Severity Breakdown
Class II: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to ensure accurate tuberculosis screening records for employees, including incomplete Tuberculin Screening Tools and improper PPD test documentation. | Class II |
Report Facts
Employees with deficient TB screening records: 4
Census: 37
Inspection Report
Annual Inspection
Census: 45
Deficiencies: 0
Jan 6, 2015
Visit Reason
Annual licensure survey conducted at The Summit at Hidden Valley Assisted Living to assess compliance with regulatory standards.
Findings
No deficiencies were cited during the environmental inspection of the facility.
Report Facts
Census: 45
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Jul 29, 2014
Visit Reason
The inspection was conducted as a complaint investigation on July 28-29, 2014.
Findings
The report documents a complaint investigation with a census of 40 residents. No specific deficiencies or findings are detailed in the provided text.
Complaint Details
Complaint investigation conducted July 28-29, 2014, with census of 40. No substantiation status provided.
Report Facts
Census: 40
Inspection Report
Complaint Investigation
Census: 49
Deficiencies: 0
Feb 24, 2014
Visit Reason
The inspection was conducted as a complaint investigation at Oak Hill Place to assess compliance with health and safety regulations.
Findings
The report documents a complaint investigation with no detailed findings or deficiencies explicitly stated in the provided text or image.
Complaint Details
Complaint investigation identified by tag E 004 with census of 49; no substantiation status or detailed complaint findings provided.
Report Facts
Census: 49
Inspection Report
Annual Inspection
Census: 48
Deficiencies: 0
Jan 15, 2014
Visit Reason
This was an annual survey conducted on January 13-15, 2014 to assess compliance with licensure requirements.
Findings
The report documents the annual licensure survey with a census of 48 residents. No specific deficiencies or severity levels are detailed in the provided text.
Report Facts
Census: 48
Inspection Report
Annual Inspection
Census: 53
Deficiencies: 0
Dec 18, 2013
Visit Reason
The inspection was conducted as an annual licensure survey of the facility Summit at Hidden Valley.
Findings
The survey found no deficiencies or technical assistance needs. The facility has a wet sprinkler system and public sewer type. Three non-critical issues were noted on 11/07/2013 but are not detailed as deficiencies.
Report Facts
Non-critical issues: 3
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 2
Dec 16, 2013
Visit Reason
The inspection was conducted as a complaint investigation to assess staffing levels and compliance with care needs requirements at the facility.
Findings
The facility failed to maintain adequate staffing levels based on resident care needs, with less than the minimum number of direct care staff on all shifts during the review period. Additionally, housekeeping and maintenance deficiencies were observed, including damaged carpet, missing bathroom fixtures, and unclean areas.
Complaint Details
The complaint investigation revealed inadequate staffing levels on all shifts for the 45 days reviewed, with the administrator and resident care director unaware that nurses were not counted in required staffing numbers.
Severity Breakdown
Class I: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Inadequate staffing levels maintained based on resident care needs. | Class I |
| Failure to ensure adequate housekeeping and maintenance required to carry out services, including damaged carpet, missing towel bar and toilet paper holder, and dirty sink. | — |
Report Facts
Census: 53
Residents with two or more care needs: 34
Staffing levels required: 4
Staffing levels required: 3
Staffing levels required: 2.5
Days reviewed: 45
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 0
Dec 16, 2013
Visit Reason
The inspection was conducted as a complaint investigation at Oak Hill Place.
Findings
The report does not provide specific findings or deficiencies related to the complaint investigation.
Complaint Details
Complaint investigation conducted on December 16, 2013, with a census of 53. No substantiation status or detailed complaint findings are provided.
Report Facts
Census: 53
Inspection Report
Annual Inspection
Census: 49
Deficiencies: 0
Jan 9, 2013
Visit Reason
Annual licensure survey conducted from January 7-9, 2013 to assess compliance with licensure requirements.
Findings
No deficiencies were cited during the survey. Technical assistance was provided to the facility.
Report Facts
Census: 49
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cynthia Siders | HFNS II | Surveyor conducting the annual licensure survey |
| Betty Marine | LSW, HFS II | Surveyor conducting the annual licensure survey |
Inspection Report
Annual Inspection
Census: 48
Deficiencies: 0
Jan 2, 2013
Visit Reason
Annual licensure survey conducted to assess environmental compliance and overall facility conditions.
Findings
No deficiencies were cited during the survey and no technical assistance was given.
Report Facts
Census: 48
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Forest Cooper | Surveyor conducting the annual licensure survey | |
| John Stephens | Surveyor conducting the annual licensure survey |
Inspection Report
Annual Inspection
Census: 48
Deficiencies: 4
Jan 5, 2012
Visit Reason
The inspection was conducted as an Annual Licensure Survey from January 3-5, 2012, to assess compliance with licensing requirements for the assisted living facility.
Findings
The survey identified deficiencies in employee orientation and training, medication administration, dietary services, and housekeeping/maintenance. Specific issues included inadequate training for new employees, failure to ensure timely medication availability, failure to provide milk to residents as required, and poor housekeeping conditions such as damaged carpet and missing bathroom fixtures.
Severity Breakdown
Class I: 1
Class II: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Failed to ensure new employees received adequate training on special care needs within 15 days of employment. | Class II |
| Failed to ensure medications were available and administered according to physician orders. | Class I |
| Failed to provide milk to two residents as required by dietary orders. | Class II |
| Failed to maintain adequate housekeeping and maintenance, including damaged carpet, missing towel bars, and dirty sinks. | — |
Report Facts
Census: 48
Bedhold: 1
Direct care employees lacking training: 4
Residents not served milk: 2
Dates of inspection: 2012-01-03 to 2012-01-05
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Beverly Randolph | HFNS I | Surveyor conducting the inspection |
| Betty Marine | LSW, HFS II | Surveyor conducting the inspection |
| Resident Care Director | RCD | Named in corrective actions related to employee training and medication administration |
| Employee EB | Direct care employee who received in-service training | |
| Employee HC | Direct care employee lacking documented training | |
| Employee JD | Employee not hired as direct care but in housekeeping | |
| Employee MM | Employee hired 09/07/11 and received special care training | |
| Licensed Practical Nurse LJ | Interviewed regarding medication availability | |
| Resident Care Coordinator CLM | Interviewed regarding medication availability and family communication |
Inspection Report
Annual Inspection
Census: 48
Deficiencies: 0
Jan 3, 2012
Visit Reason
The inspection was conducted as an Annual Licensure Survey from January 3-5, 2012, with a follow-up survey on February 27, 2012, to verify correction of deficiencies.
Findings
The initial annual survey identified deficiencies which were subsequently corrected by the follow-up survey on February 27, 2012.
Report Facts
Census: 48
Bedhold: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Beverly Randolph | HFNS I | Surveyor for the Annual Licensure Survey |
| Betty Marine | LSW, HFS II | Surveyor for the Annual Licensure Survey |
| Pam Martin | RN, HFNS II | Surveyor for the Follow-Up Survey |
Inspection Report
Complaint Investigation
Census: 47
Deficiencies: 3
Sep 26, 2011
Visit Reason
The inspection was conducted as a complaint investigation based on resident and family member complaints regarding medication administration delays, missing medications, and unresolved resident complaints.
Findings
The facility failed to ensure timely administration of medications and treatments for multiple residents, did not respond promptly to resident complaints, and lacked adequate nursing documentation of resident status. Additionally, housekeeping and maintenance issues were noted from prior observations.
Complaint Details
The complaint investigation was triggered by resident complaints about missing towels, delayed medication administration, and food quality. Family members also expressed concerns about unavailable medications such as Requip and Namenda. Investigations confirmed multiple medication administration failures and delayed ordering of medications.
Severity Breakdown
Class I: 1
Class II: 1
Class III: 1
Deficiencies (3)
| Description | Severity |
|---|---|
| Failed to ensure all complaints are addressed promptly and complainants provided written responses within four days. | Class III |
| Failed to ensure medications, treatments, and therapies were completed as ordered for eight of ten residents. | Class I |
| Failed to document weekly progress notes reflecting the status of residents with nursing care needs for three of three residents. | Class II |
Report Facts
Census: 47
Number of residents with medication/treatment issues: 8
Number of residents with missing weekly nursing progress notes: 3
Number of complaints investigated by former executive director: 7
Number of doses of Namenda not administered: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Betty Marine | LSW, HFS II Surveyor | Surveyor conducting the complaint investigation |
| LJ | LPN | Interviewed regarding medication and treatment documentation practices |
Inspection Report
Complaint Investigation
Census: 47
Deficiencies: 0
Sep 20, 2011
Visit Reason
The inspection was conducted as a complaint investigation from September 20-26, 2011, at Oak Hill Place.
Findings
The complaint investigation identified deficiencies which were later corrected as confirmed by a follow-up survey on October 26, 2011. Technical assistance was also provided during the follow-up.
Complaint Details
Complaint investigation #WV00006664 was conducted from September 20-26, 2011, with a census of 47 residents. Deficiencies identified were corrected by the follow-up survey on October 26, 2011.
Report Facts
Census: 47
Census: 48
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Betty Marine | LSW, HFS II | Surveyor for both complaint investigation and follow-up survey |
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Jun 27, 2011
Visit Reason
The inspection was conducted as a complaint investigation for facility Oak Hill Place on June 27-28, 2011.
Findings
The complaint investigation was unsubstantiated with no deficiencies cited during the visit.
Complaint Details
Complaint investigation #WV00006467 conducted by surveyor Betty Marine, LSW, HFS II, was unsubstantiated.
Report Facts
Bed holds: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Betty Marine | LSW, HFS II | Surveyor conducting the complaint investigation |
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
May 25, 2011
Visit Reason
The visit was conducted as a complaint investigation from May 23-25, 2011.
Findings
The complaint investigation was unsubstantiated with no deficiencies cited.
Complaint Details
Complaint investigation #WV00006416 was unsubstantiated.
Report Facts
Census: 40
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pamala Martin | RN, HFNSII | Surveyor conducting the complaint investigation |
Inspection Report
Complaint Investigation
Census: 39
Deficiencies: 0
May 9, 2011
Visit Reason
The inspection was conducted as a complaint investigation and a follow-up to verify correction of previous deficiencies at Oak Hill Place.
Findings
The report documents a complaint investigation and a follow-up visit where deficiencies were corrected. The census was 39 with 5 resident bedholds during the follow-up.
Complaint Details
Complaint investigation conducted April 18-20, 2011 with a follow-up on May 9, 2011. Deficiencies identified during the complaint investigation were corrected by the follow-up visit.
Report Facts
Census: 41
Census: 39
Resident bedhold: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kathy Beauchamp | HFNS II | Surveyor during complaint investigation |
| Pam Martin | HFNS II | Surveyor during complaint follow-up |
| Betty Marine | LSW, HFS II | Surveyor during complaint follow-up |
Inspection Report
Complaint Investigation
Census: 41
Deficiencies: 5
Apr 18, 2011
Visit Reason
The inspection was conducted as a complaint investigation regarding staffing levels, resident neglect allegations, and compliance with health and safety standards.
Findings
The facility failed to provide adequate direct care staffing according to resident care needs, did not immediately report or investigate allegations of resident neglect, and failed to ensure infection control standards during medication administration. Additionally, housekeeping and maintenance deficiencies were noted.
Complaint Details
The complaint investigation (WV00006326) was triggered by allegations that a night shift employee was not changing incontinent residents as required. Staff interviews revealed awareness of the issue, but the executive director was initially unaware and failed to report or investigate the neglect allegations as mandated.
Severity Breakdown
Class I: 4
Deficiencies (5)
| Description | Severity |
|---|---|
| Failure to provide an additional direct care staff person on the day shift as required by resident care needs. | Class I |
| Failure to report allegations of resident neglect immediately as required. | Class I |
| Failure to investigate allegations of resident neglect as required. | Class I |
| Failure to provide resident care and services in accordance with current standards of practice using appropriate infection control techniques during medication administration. | Class I |
| Failure to ensure adequate housekeeping and maintenance required to carry out services, including damaged carpet, missing towel bars, and unclean sink. | — |
Report Facts
Resident census: 41
Residents requiring assistance: 29
Direct care staff on day shift: 2
Direct care staff required on day shift: 3
Direct care staff required if one additional resident needs assistance: 4
Completion date for carpet replacement: Sep 30, 2004
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kathy Beauchamp | HFNS II Surveyor | Conducted the complaint investigation |
| HD | Employee who reported concerns about night shift nurse not changing incontinent residents | |
| Resident Care Coordinator (RCC) | Received reports from employee HD about neglect concerns | |
| Executive Director (ED) | Executive Director | Failed to ensure adequate staffing, reporting, and investigation of neglect allegations |
Inspection Report
Follow-Up
Census: 42
Deficiencies: 0
Feb 3, 2011
Visit Reason
The visit was a follow-up survey to verify correction of deficiencies identified during the annual licensure survey conducted December 6-7, 2010.
Findings
Deficiencies identified in the prior annual licensure survey were corrected, and technical assistance was provided during the follow-up visit.
Report Facts
Census: 39
Census: 42
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNS II | Surveyor during Annual Licensure Survey |
| Kathy Beauchamp | HFNS II | Surveyor during Annual Licensure Survey and Follow-Up |
| Pamala Martin | HFNS II | Surveyor during Annual Licensure Survey |
Inspection Report
Annual Inspection
Census: 42
Deficiencies: 2
Jan 24, 2011
Visit Reason
The visit was conducted as an annual licensure survey to assess environmental conditions and compliance with disaster and emergency preparedness regulations.
Findings
The facility was found deficient in ensuring residents were shown evacuation procedures within 24 hours of admission, and environmental issues such as housekeeping and maintenance deficiencies were noted.
Severity Breakdown
CLASS I: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Residents were not shown how to evacuate the residence within 24 hours of admission, and no documentation verified this process. | CLASS I |
| Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, torn furniture, missing bathroom fixtures, and dirty sink. | — |
Report Facts
Census: 42
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Garry Taylor | Surveyor | Conducted the annual licensure survey |
| DW | Administrator interviewed regarding evacuation procedures | |
| KN | Director of Nurses | Interviewed regarding evacuation procedures |
Inspection Report
Annual Inspection
Census: 42
Deficiencies: 0
Jan 24, 2011
Visit Reason
The inspection was conducted as an annual licensure survey to assess environmental compliance and overall facility conditions.
Findings
The report indicates that deficiencies identified during the annual licensure survey were subsequently corrected as confirmed by a follow-up survey.
Report Facts
Census: 42
Census: 46
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Garry Taylor | Surveyor | Conducted both the annual licensure survey and the follow-up survey |
Inspection Report
Annual Inspection
Census: 44
Deficiencies: 0
Dec 28, 2010
Visit Reason
The visit was conducted as an annual licensure survey to assess the environment and compliance of the facility.
Findings
No deficiencies were cited during the survey, and technical assistance was provided.
Report Facts
Census: 44
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rex Troy | HFS I | Surveyor conducting the annual licensure survey |
Inspection Report
Annual Inspection
Census: 39
Deficiencies: 7
Dec 7, 2010
Visit Reason
The annual licensure survey was conducted to assess compliance with state regulations and licensing requirements for Oak Hill Place.
Findings
The survey identified multiple deficiencies including failure to provide timely employee orientation and training, inadequate housekeeping and maintenance, incomplete service plans for residents with aggressive behaviors, failure to notify physicians of blood sugar readings, and failure to promptly notify physicians and responsible parties of major incidents involving residents.
Severity Breakdown
Class I: 2
Class II: 4
Deficiencies (7)
| Description | Severity |
|---|---|
| Failure to provide and maintain records of required training to new employees within 15 days of employment. | Class II |
| Failure to provide annual in-service training to all staff on required topics including infection control. | Class II |
| Failure to provide training on Alzheimer's disease and related dementias to new employees within 15 days of employment and annually thereafter. | Class II |
| Failure to ensure service plans reflect resident's aggressive behaviors and provide adequate guidance to staff. | Class II |
| Failure to keep copies of prescriptions or written orders in the resident's record and failure to notify physician of blood sugar readings as ordered. | Class I |
| Failure to promptly notify physician and responsible party of major incidents involving resident aggressive behavior and injury to staff. | Class I |
| Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, torn furniture, missing bathroom fixtures, and dirty sink. | — |
Report Facts
Census: 39
Employee records lacking training documentation: 3
Employees lacking annual in-service training: 5
Blood sugar readings above threshold: 12
Incident duration: 85
Completion date for corrective actions: Feb 1, 2011
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNS II Surveyor | Surveyor conducting the annual licensure survey |
| Kathy Beauchamp | HFNS II Surveyor | Surveyor conducting the annual licensure survey |
| Pamala Martin | HFNS II Surveyor | Surveyor conducting the annual licensure survey |
| AW | Registered Nurse, Resident Care Director | Named in findings related to failure to notify physician and review of resident records |
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 0
Nov 23, 2010
Visit Reason
The inspection was conducted as a complaint investigation and a subsequent complaint follow-up visit to address concerns raised in complaint #WV00005956 during October 20-21, 2010.
Findings
The report documents a complaint investigation and a follow-up visit, with no specific deficiencies or severity levels detailed in the provided text.
Complaint Details
Complaint #WV00005956 was investigated during October 20-21, 2010, with a follow-up visit on November 23, 2010. Census during the complaint investigation was 38 and 40 during the follow-up.
Report Facts
Census during complaint investigation: 38
Census during follow-up visit: 40
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Betty Marine | LSW, HFS II | Surveyor during complaint investigation |
| Ernie Chafin | HFNS II | Surveyor during complaint investigation |
| Kathy Beauchamp | HFNS II | Surveyor during complaint follow-up visit |
Inspection Report
Complaint Investigation
Census: 38
Deficiencies: 3
Oct 20, 2010
Visit Reason
The inspection was conducted as a complaint investigation regarding medication administration practices at the facility.
Findings
The investigation found that the administrator and registered nurse failed to ensure medications were administered according to applicable laws, with one instance of improper medication administration by unlicensed personnel. Additionally, there were deficiencies in housekeeping and maintenance affecting the safety and appropriateness of the environment.
Complaint Details
Complaint investigation #WV00005956 conducted October 20-21, 2010, found substantiated failure in medication administration practices involving one of thirty-six resident Medication Administration Records reviewed.
Severity Breakdown
Class I: 1
Deficiencies (3)
| Description | Severity |
|---|---|
| Failure to ensure medications are administered by appropriately licensed personnel as required by federal and state law. | Class I |
| Inadequate housekeeping and maintenance including personal belongings left behind furniture, carpet damage, torn furniture, missing bathroom fixtures, and unclean sink. | — |
| Lack of awake night staff on weekends to monitor adolescent consumers and unsecured outside doors without alarms. | — |
Report Facts
Resident census: 38
Medication Administration Records reviewed: 36
Residents with medication administration issue: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Betty Marine | LSW, HFS II | Surveyor involved in complaint investigation |
| Ernie Chafin | HFNS II | Surveyor involved in complaint investigation |
| PC | Assistive Medication Administration Personnel (AMAP) | Named in medication administration deficiency for administering medications on behalf of LPN |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 2
Mar 25, 2010
Visit Reason
The inspection was conducted to investigate complaints regarding the facility's compliance with licensing terms, staffing adequacy, and care provision for residents.
Findings
The administrator failed to ensure care was provided according to the assisted living residence's license for all 44 residents. Staffing was inadequate for night shifts given residents' care needs, and AMAP personnel were improperly conducting resident assessments and checking physician orders. Additionally, housekeeping and maintenance deficiencies were noted from a prior 2004 survey.
Complaint Details
Complaint Follow-Up #WV00005572 conducted on March 25, 2010. The complaint was related to staffing adequacy and care provision compliance.
Severity Breakdown
Class I: 1
Class II: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| AMAP personnel conducting resident assessments and checking doctor's orders, which is outside their authorized scope. | Class II |
| Facility census did not accurately reflect care needs for 21 of 44 residents and inadequate staffing on night shift for all 44 residents. | Class I |
Report Facts
Residents: 44
Residents requiring two-hour incontinence checks: 12
Residents requiring two or more care needs: 33
Residents requiring bathing assistance: 29
Residents requiring bathing assistance: 37
Personal Care Assistants on night shift: 1
LPN shift hours: 12
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNS II | Surveyor conducting the inspection |
Inspection Report
Complaint Investigation
Census: 44
Deficiencies: 0
Mar 25, 2010
Visit Reason
The inspection was conducted as a complaint investigation for facility Oak Hill Place, with a follow-up visit to verify correction of deficiencies.
Findings
The initial complaint investigation identified deficiencies, and the follow-up visit on April 27, 2010, confirmed that deficiencies were corrected and technical assistance was provided.
Complaint Details
Complaint investigation #WV00005572 was conducted on March 25, 2010, with a follow-up on April 27, 2010. The follow-up noted deficiencies corrected and technical assistance given.
Report Facts
Census: 44
Census: 41
Weekend respite: 1
Residents out for care: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNS II | Surveyor for complaint investigation |
| Betty Marine | LSW, HFS II | Surveyor for complaint follow-up |
Inspection Report
Annual Inspection
Census: 40
Deficiencies: 0
Jan 6, 2010
Visit Reason
The visit was conducted as an annual licensure survey of the facility.
Findings
The survey found no deficiencies and provided technical assistance to the facility.
Report Facts
Census: 40
Day Care Residents: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNS II | Surveyor during the annual licensure survey |
| Betty Marine | LSW, HFS II | Surveyor during the annual licensure survey |
Inspection Report
Annual Inspection
Census: 40
Deficiencies: 0
Jan 5, 2010
Visit Reason
The inspection was conducted as an annual licensure survey to assess the facility's compliance with regulatory standards.
Findings
The survey found no deficiencies or technical assistance needs in the environment of the facility.
Report Facts
Census: 40
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Keith Carpenter | Surveyor | Conducted the annual licensure survey |
Inspection Report
Annual Inspection
Census: 36
Deficiencies: 2
Jun 9, 2009
Visit Reason
The document reports on the annual licensure survey conducted January 5-7, 2009, and subsequent follow-up surveys on March 3-5, April 27-28, and June 9, 2009, to assess compliance with health and safety regulations at Oak Hill Place.
Findings
The survey identified deficiencies related to safety and environmental conditions, including inadequate supervision during weekend nights and maintenance issues such as damaged carpets and missing bathroom fixtures. Corrective actions and plans for repairs were outlined, with some deficiencies corrected and technical assistance provided.
Deficiencies (2)
| Description |
|---|
| The adolescent girls' bedrooms have outside doors without alarms or alert devices, and staff are not awake on weekend nights to monitor consumers, compromising safety. |
| Maintenance and housekeeping deficiencies including personal belongings left behind furniture, iron burns and bleach spots on carpet, torn chair upholstery, missing towel bars and toilet paper holders, and dirty sinks. |
Report Facts
Census: 29
Day Care Residents: 2
Census: 35
Census: 33
Day Care Residents: 2
Census: 36
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pam Martin | HFNS I | Surveyor during annual licensure survey |
| Ernie Chafin | HFNS II | Surveyor during annual licensure survey |
| Kathy Beauchamp | HFNS II | Surveyor during annual licensure and follow-up surveys |
| Betty Marine | LSW, HFS II | Surveyor during annual licensure survey |
| Deborah Dodrill | HFS II | Surveyor during follow-up surveys |
| Donna Williamson | HFNS I | Surveyor during follow-up surveys |
Inspection Report
Annual Inspection
Census: 29
Deficiencies: 5
Apr 28, 2009
Visit Reason
Annual licensure survey conducted January 5-7, 2009 with follow-up visits on March 3-5, 2009 and April 27-28, 2009 to assess compliance with health and safety, resident rights, nursing assessments, dietary services, and physical facilities.
Findings
The facility was found deficient in multiple areas including failure to respond promptly in writing to resident complaints, inadequate housekeeping and maintenance, failure to perform and document nursing admission assessments, failure to document and notify physicians of resident weight changes, and improper storage of toxic substances and oxygen tanks. Corrective actions and re-education were planned and partially implemented during follow-up visits.
Complaint Details
The complaint investigation revealed that the Executive Director failed to respond in writing to resident complaints within four days as required. Multiple complaints were documented without proper investigation or written response. Re-education and corrective actions were planned to ensure timely written responses and documentation of investigations.
Severity Breakdown
Class I: 2
Class III: 2
Deficiencies (5)
| Description | Severity |
|---|---|
| Failure to respond to resident complaints in writing within four days and lack of documentation of complaint investigations. | Class III |
| Inadequate housekeeping and maintenance including damaged carpet, missing bathroom fixtures, and unclean sink. | — |
| Failure to perform and document nursing admission assessments within 24 hours for residents with nursing needs. | Class I |
| Failure to document monthly resident weights and notify physicians of unplanned weight loss or gain of five or more pounds. | Class III |
| Failure to securely store toxic substances and oxygen tanks, posing safety risks. | Class I |
Report Facts
Census: 29
Day Care Residents: 2
Weight loss: 5.3
Weight loss: 5.2
Weight gain: 5.6
Weight gain: 19.4
Weight loss: 11.2
Number of confused residents: 25
Number of wandering residents: 5
Oxygen tanks found unsecured: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pam Martin | HFNS I Surveyor | Named as surveyor during the annual licensure survey |
| Ernie Chafin | HFNS II Surveyor | Named as surveyor during the annual licensure survey |
| Kathy Beauchamp | HFNS II Surveyor | Named as surveyor during the annual licensure survey and follow-up visits |
| Betty Marine | LSW, HFS II Surveyor | Named as surveyor during the annual licensure survey |
| Deborah Dodrill | HFS II Surveyor | Named as surveyor during follow-up visits |
| Donna Williamson | HFNS I Surveyor | Named as surveyor during follow-up visits |
| Executive Director | Named in findings related to failure to respond to complaints and oversight of facility operations | |
| Registered Nurse | Named in findings related to failure to perform nursing assessments and notify physicians of weight changes | |
| Operations Supervisor | Involved in observations during facility tour | |
| Treatment Coordinator | Involved in observations during facility tour | |
| Housekeeper | Mentioned in relation to leaving housekeeping cart unlocked |
Inspection Report
Annual Inspection
Census: 35
Deficiencies: 12
Mar 5, 2009
Visit Reason
Annual licensure survey and follow-up inspection to assess compliance with health and safety regulations, resident care, staffing, and documentation requirements.
Findings
The facility was found deficient in multiple areas including inadequate staffing levels, failure to prevent resident elopements, incomplete and untimely staff training, incomplete resident assessments and service plans, failure to monitor and document resident conditions and medication administration as ordered, and inadequate housekeeping and maintenance.
Complaint Details
Complaint by family member regarding inadequate staffing and care, including meal service and laundry issues. Facility failed to respond in writing within required timeframe and failed to document investigation of complaints.
Severity Breakdown
Class I: 3
Class II: 6
Class III: 3
Deficiencies (12)
| Description | Severity |
|---|---|
| Failure to maintain adequate staffing levels on evening and night shifts to monitor residents, especially those with wandering or elopement behaviors. | Class I |
| Failure to report major incidents such as elopements and fractures to the licensing agency in a timely manner. | Class III |
| Failure to provide required staff training within 15 days of employment and annually thereafter, including emergency procedures, abuse reporting, resident rights, and Alzheimer's disease and related dementias. | Class II |
| Failure to respond in writing to resident complaints within 4 days and to properly document complaint investigations. | Class III |
| Failure to ensure residents have current signed physician health assessments and tuberculosis screenings. | Class II |
| Failure to develop and update resident service plans based on functional needs assessments and significant changes in condition. | Class II |
| Failure to administer medications and treatments as ordered by physicians, including insulin and other medications, and failure to document administration or reasons for omission. | Class I |
| Failure to obtain physician signatures on verbal orders within 30 working days. | Class II |
| Failure to monitor and document resident condition at least every 8 hours for 24 hours following an accident or illness, or every 4 hours for residents with dementia. | Class II |
| Failure to perform and document nursing admission assessments for residents with nursing care needs. | Class I |
| Failure to document weekly nursing progress notes reflecting resident status and changes for residents with nursing care needs. | Class II |
| Failure to weigh residents monthly and report unplanned weight changes of 5 pounds or more to the physician. | Class III |
Report Facts
Resident census: 35
Staffing deficiency days: 22
Resident elopements: 16
Weight loss: 5.3
Weight loss: 5.2
Weight gain: 5.6
Training duration: 2
Incident monitoring frequency: 8
Incident monitoring frequency: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| JF | Named in deficient training and orientation findings | |
| AB | Named in deficient training and orientation findings | |
| JG | Named in deficient training and orientation findings | |
| LM | Named in deficient training and orientation findings | |
| JT | Named in deficient training and orientation findings | |
| CH | Named in deficient training and orientation findings | |
| SN | Named in deficient training and orientation findings | |
| MC | Named in deficient training and orientation findings | |
| DW | Executive Director | Named in training and complaint response findings |
Inspection Report
Annual Inspection
Census: 29
Deficiencies: 9
Jan 12, 2009
Visit Reason
Annual licensure survey conducted to assess compliance with health, safety, dietary, physical facilities, and environmental regulations at Oak Hill Place.
Findings
The facility was found deficient in multiple areas including food service sanitation, physical maintenance, housekeeping, alarm systems, and laundry practices. Corrective actions were planned or implemented for issues such as damaged kitchen areas, broken cabinet doors, non-audible exit door alarms, and improper storage of soiled linens.
Deficiencies (9)
| Description |
|---|
| Food preparation area in kitchen was not clean and sanitary, including water damage, broken electrical outlet insert, grease splatter, dust accumulation, mold in ice bin, and poor condition of cutting board. |
| Inadequate housekeeping and maintenance observed including personal belongings behind furniture, carpet damage, torn furniture, missing bathroom fixtures, and dirty sink. |
| Broken door on wall mounted cabinet in laundry room. |
| Emergency lighting in electrical room not functioning. |
| Use of electrical extension cords throughout the facility. |
| Storage of flammable 'Canned Heat' in resident kitchenette. |
| Oxygen and concentrators in use without posted warning signs on resident doors. |
| Exit door alarms not audible throughout the facility and only sound briefly upon door opening and closing, lacking constant alarm and manual reset. |
| Soiled linen hampers lacked lids and plastic liners, failing to maintain sanitary storage. |
Report Facts
Census: 29
Sample Size: 3
Completion Dates: Jan 26, 2009
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Keith Carpenter | Surveyor | Conducted the annual licensure survey |
| Jason Lintner | Surveyor | Conducted the annual licensure survey |
| Maintenance Manager | Responsible for repairs and inspections related to maintenance deficiencies | |
| Executive Director | Provided re-education and oversight for corrective actions | |
| Dietary Manager | Managed dietary related corrections and inspections | |
| Resident Care Director | Managed resident care related signage and inspections |
Inspection Report
Annual Inspection
Census: 29
Deficiencies: 0
Jan 12, 2009
Visit Reason
Annual licensure survey conducted to assess the environment and compliance of the facility.
Findings
The survey included an environmental assessment and a follow-up survey was conducted to verify correction of deficiencies. Deficiencies identified previously were corrected by the follow-up visit.
Report Facts
Census: 29
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Keith Carpenter | Surveyor | Named as surveyor for both annual licensure and follow-up surveys |
| Jason Lintner | Surveyor | Named as surveyor for both annual licensure and follow-up surveys |
Inspection Report
Annual Inspection
Census: 29
Deficiencies: 16
Jan 7, 2009
Visit Reason
Annual licensure survey conducted January 5-7, 2009 to assess compliance with state regulations for assisted living facility.
Findings
The facility was found deficient in multiple areas including resident safety related to elopement, staffing levels, employee training and orientation, documentation of physician orders and resident care plans, medication administration, infection control, and monitoring of residents' conditions and weights. Several residents with dementia and wandering behaviors were noted without adequate supervision or service plans. Facility maintenance and housekeeping issues were also observed.
Severity Breakdown
Class I: 4
Class II: 8
Class III: 3
Deficiencies (16)
| Description | Severity |
|---|---|
| Failed to ensure safety of disoriented residents who wander outside the facility, with multiple documented elopements. | Class II |
| Failed to maintain adequate staffing levels as required by resident care needs. | Class I |
| Failed to maintain accurate staffing records including hours worked and job duties. | Class III |
| Failed to provide adequate employee orientation and training within 15 days of employment on required topics including emergency procedures, resident rights, abuse prevention, and specialty care. | Class II |
| Failed to provide annual in-service training to all staff on resident rights, confidentiality, abuse prevention, infection control, and fire safety. | Class II |
| Failed to provide training on Alzheimer's disease and related dementias within 15 days of employment and annually thereafter. | Class II |
| Failed to respond in writing to resident complaints within 4 days after receiving the complaint. | Class III |
| Failed to ensure residents had signed and dated physician health assessments within the last year, including tuberculosis screening. | Class II |
| Failed to ensure residents had service plans based on functional needs assessment within 7 days of admission. | Class II |
| Failed to ensure medications and treatments were administered as ordered, including documentation of fluid intake and insulin administration. | Class I |
| Failed to ensure verbal physician orders were signed within 30 working days. | Class II |
| Failed to provide resident care using appropriate infection control techniques during treatment and medication administration. | Class I |
| Failed to monitor and document resident condition at least every 8 hours for 24 hours following an accident or onset of illness. | Class II |
| Failed to develop and document nursing service plans within 7 days after admission and update with changes. | Class I |
| Failed to ensure monthly weights were obtained and unplanned weight changes reported to physician. | Class III |
| Failed to document weekly nurse progress notes reflecting resident status and changes for residents with nursing care needs. | Class II |
Report Facts
Residents with documented elopements: 7
Elopements documented: 16
Facility census: 29
Staffing levels: 2
Residents requiring assistance with 2 or more care needs: 16
Resident weights not documented: 2
Weight changes requiring physician notification: 5
Incident dates: 2008
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| PC | AMAP employee | Failed to have current first aid training and quarterly reviews for medication administration. |
| DW | Executive Director | Responsible for re-education and oversight of staff training and compliance. |
| RCD | Resident Care Director | Provided re-education to nursing staff and responsible for monitoring compliance with care plans, training, and documentation. |
Inspection Report
Follow-Up
Census: 28
Deficiencies: 0
Apr 10, 2008
Visit Reason
The visit was a follow-up survey conducted to verify correction of deficiencies identified during the Change of Ownership (CHOW) survey conducted on March 10-11, 2008.
Findings
The follow-up survey found that the previously identified deficiencies were corrected.
Report Facts
Census: 28
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernie Chafin | HFNSII Surveyor | Named as surveyor during the Change of Ownership survey |
| Betty Marine | LSW HFSII Surveyor | Named as surveyor during the Change of Ownership survey |
| Kathy Beauchamp | HFNSII Surveyor | Named as surveyor during both the Change of Ownership survey and the follow-up survey |
Inspection Report
Follow-Up
Census: 27
Deficiencies: 0
Mar 25, 2008
Visit Reason
The visit was a follow-up survey related to a Change of Ownership (CHOW) environmental inspection conducted to verify correction of previously identified deficiencies.
Findings
The deficiency identified during the initial survey was corrected by the time of the follow-up visit on March 25, 2008.
Report Facts
Census: 27
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Garry Taylor | Surveyor | Conducted both the initial and follow-up surveys |
Inspection Report
Census: 27
Deficiencies: 3
Mar 18, 2008
Visit Reason
The survey was conducted as a Change of Ownership (CHOW) environmental survey to assess compliance with health and safety regulations.
Findings
The facility was found deficient in maintaining locked storage for toxic materials, with unlocked janitor's closet and beauty shop doors. Additionally, housekeeping and maintenance issues were noted, including damaged carpet, missing bathroom fixtures, and unclean areas. Corrective actions and plans of correction were documented.
Severity Breakdown
Class I: 2
Deficiencies (3)
| Description | Severity |
|---|---|
| The corridor door for the janitor's closet was found unlocked, making toxic cleaning material accessible to residents. | Class I |
| The beauty shop corridor door was found open and unlocked, causing toxic material stored in an unlocked cabinet to be accessible to residents. | Class I |
| Inadequate housekeeping and maintenance including personal belongings behind dresser, iron burn and bleach spots on carpet, torn chair, missing towel bar and toilet paper holder, and dirty sink. | — |
Report Facts
Census: 27
Completion date for carpet replacement: Sep 30, 2004
Follow-up date for door locking re-education: Apr 7, 2008
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Garry Taylor | Surveyor | Conducted the Change of Ownership (CHOW) Survey |
| Maintenance Manager | Responsible for locking doors and implementing corrective actions | |
| Executive Director | Initiated re-education process with employees regarding door locking |
Inspection Report
Census: 28
Deficiencies: 4
Mar 11, 2008
Visit Reason
The survey was conducted as a Change of Ownership (CHOW) survey to assess compliance with licensing and regulatory requirements.
Findings
The facility was found deficient in multiple areas including failure to submit required state-wide criminal background checks prior to hiring employees, inadequate housekeeping and maintenance, and failure to provide required employee orientation and annual in-service training on topics such as emergency procedures, abuse prevention, resident rights, and infection control.
Severity Breakdown
Class II: 3
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to submit required information for central abuse registry screening prior to hiring in 7 of 14 employees. | Class II |
| Inadequate housekeeping and maintenance including presence of personal belongings behind furniture, iron burns and bleach spots on carpet, torn furniture, missing towel bars and toilet paper holders, and dirty sinks. | — |
| Failure to provide and maintain records of employee orientation and training on required topics prior to scheduling unsupervised work. | Class II |
| Failure to provide and maintain records of annual in-service training to all staff on required topics including resident rights, confidentiality, abuse prevention, infection control, and fire safety. | Class II |
Report Facts
Employees with missing pre-hire background checks: 7
Census: 28
Sample Size: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| CK | Named in deficiency related to failure to submit background checks prior to hiring. | |
| SP | Named in deficiency related to failure to submit background checks prior to hiring. | |
| JS | Named in deficiency related to failure to submit background checks prior to hiring and employee orientation/training. | |
| TK | Named in deficiency related to failure to submit background checks prior to hiring. | |
| JG | Named in deficiency related to failure to submit background checks prior to hiring. | |
| AD | Named in deficiency related to failure to submit background checks prior to hiring. | |
| TW | Named in deficiency related to failure to submit background checks prior to hiring. | |
| BS | Named in deficiency related to failure to provide required employee orientation and training. | |
| BW | Named in deficiency related to failure to provide required employee orientation and training. | |
| VS | Named in deficiency related to failure to provide required employee orientation and training. | |
| DG | Named in deficiency related to failure to provide required employee orientation and training. | |
| ID | Named in deficiency related to failure to provide required employee orientation and training. | |
| CH | Named in deficiency related to failure to provide required annual in-service training. | |
| DJ | Named in deficiency related to failure to provide required annual in-service training. | |
| JR | Named in deficiency related to failure to provide required annual in-service training. | |
| DS | Named in deficiency related to failure to provide required annual in-service training. | |
| MS | Named in deficiency related to failure to provide required annual in-service training. | |
| RT | Named in deficiency related to failure to provide required annual in-service training. |
Inspection Report
Plan of Correction
Census: 6
Deficiencies: 1
Feb 11, 2004
Visit Reason
The visit was conducted as a behavioral health survey to assess the safety and appropriateness of the environment for adolescent consumers.
Findings
The center failed to provide a safe environment as evidenced by unsecured outside doors in adolescent girls' bedrooms and lack of awake staff supervision on weekend nights. A plan of correction was proposed to employ staff or provide alternate sleeping arrangements for awake-night supervision during weekends by July 1, 2004.
Deficiencies (1)
| Description |
|---|
| Outside doors in adolescent girls' bedrooms do not have alarms or alert devices; staff are not awake on weekend nights to monitor consumers; an outside door in the TV room does not lock. |
Report Facts
Center Census: 6
Sample Size: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Operations Supervisor | Participated in the tour of the residence and rooms utilized by adolescent consumers |
Loading inspection reports...



