Inspection Report Summary
Most inspections found no deficiencies, including the most recent annual inspection on October 21, 2025, which was clean with no issues noted. However, several complaint investigations over the past few years substantiated deficiencies related primarily to care and supervision, medication management, and resident rights, including incidents of residents eloping unassisted and improper medication administration. Some investigations also found issues with food safety and failure to maintain proper records for outside care providers. Enforcement actions included civil penalties totaling at least $500 for elopement-related safety risks and a $250 fine for medication errors in 2023; no license suspensions or revocations were reported. While earlier reports showed multiple serious deficiencies, recent annual inspections have been free of citations, indicating some improvement in compliance.
Deficiencies (last 5 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2025 inspection.
Census over time
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analysts during inspection |
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection |
| Desaree Perera | Licensing Program Manager | Named in report continuation and signature sections |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection and signed the report |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection |
| Desaree Perera | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Bradlee Foerschner | Administrator/Director | Facility Administrator named in the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during the inspection and involved in the physical plant tour. |
| Emily Peraldi | Licensing Program Analyst | Conducted the unannounced Case Management - Incident visit and interviews. |
| Bradlee Foerschner | Administrator/Director | Named as facility administrator/director in the report header. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Martha Arroyo | Licensing Program Analyst | Conducted the complaint investigation and subsequent visits |
| Jenay Turgeon | Business Office Director | Met with the Licensing Program Analyst during the inspection |
| Desaree Perera | Licensing Program Manager | Named in the report as Licensing Program Manager |
| Bradlee Foerschner | Administrator | Facility Administrator named in the report |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Mark Cortes | Executive Director | Met with Licensing Program Analysts during inspection. |
| Martha Arroyo | Licensing Program Analyst | Conducted the inspection. |
| Brian Balisi | Licensing Program Analyst | Conducted the inspection. |
| Desaree Perera | Licensing Program Manager | Named in report as Licensing Program Manager. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during investigation and involved in findings |
| Kailey Vanderwall | Business Office Director | Participated in facility tour during investigation |
| Lena Gutierrez | Regional Memory Care Specialist | Interviewed and toured Memory Care unit with Licensing Program Analyst |
| Bradlee Foerschner | Administrator | Named as facility administrator |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Kristin Heffernan | Licensing Program Manager | Named in report as Licensing Program Manager |
| Mark Cortes | Executive Director | Met with Licensing Program Analyst during inspection |
| Matt Ryan | Regional Operations Specialist | Met with Licensing Program Analyst during inspection |
| Lena Gutierrez | Regional Memory Care Specialist | Interviewed during investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Kristin Heffernan | Licensing Program Manager | Oversaw the complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Kristin Heffernan | Licensing Program Manager | Oversaw the complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation |
| Martha Berard | Administrator | Facility administrator during initial complaint visit |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation and authored the report. |
| Kristin Heffernan | Licensing Program Manager | Oversaw the complaint investigation. |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation and involved in findings. |
| Martha Berard | Administrator | Facility administrator named in the report. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Administrator / Executive Director | Met with the Licensing Program Analyst during the investigation |
| Kristin Heffernan | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during the incident follow-up visit and interviewed regarding the incident. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and investigation. |
| Kristin Heffernan | Licensing Program Manager | Named in the report as Licensing Program Manager. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted complaint investigation |
| Kristin Heffernan | Licensing Program Manager | Oversaw complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation |
| Martha Berard | Administrator | Interviewed during initial complaint visit |
| S1 | Staff member terminated due to neglect incident |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analysts during inspection and participated in facility tour |
| Kelly Dulek | Licensing Program Analyst | Conducted record review and infection control/emergency disaster planning review |
| Teresa Camara | Licensing Program Analyst | Conducted facility tour, medication review, and interviews |
| Kristin Heffernan | Licensing Program Manager | Named in report header and signature section |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with LPAs during the visit and involved in incident discussions |
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection and authored the report |
| Teresa Camara | Licensing Program Analyst | Conducted the inspection |
| Kristin Heffernan | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during the inspection |
| Patricia Aguilera | Medication Technician | Assisted Licensing Program Analyst during facility tour |
| Martha Berard | Administrator | Facility Administrator interviewed during investigation |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst and involved in incident investigation |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit |
| Kristin Heffernan | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Interviewed during the investigation and reported the incident |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management visit and investigation |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit |
| Ryan Miles | Investigator | Conducted follow-up investigation interviews |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit and authorized to sign licensing reports |
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection visit and investigation |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Interviewed during the investigation and involved in document provision |
| Kristin Heffernan | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during investigation and interviewed regarding the complaint |
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Kailey Vanderwall | Business Office Director | Toured the facility with Licensing Program Analyst during investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Named in relation to the incident report and interview during the visit |
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection visit |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and involved in medication review |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management-deficiencies visit and medication review |
| Kristin Heffernan | Licensing Program Manager | Named as supervisor and licensing program manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Interviewed during the investigation |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted complaint investigation and authored report. |
| Bradlee Foerschner | Executive Director | Facility administrator interviewed regarding findings. |
| Kailey Vanderwall | Business Office Director | Accompanied Licensing Program Analyst during facility tour. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and exit interview |
| Kailey Vanderwall | Business Office Director | Toured the facility with Licensing Program Analyst during inspection |
| Kristin Heffernan | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foerschner | Executive Director | Facility administrator involved in investigation and interviews |
| Kailey Vanderwall | Business Office Director | Interviewed during facility tour and investigation |
| Kristin Heffernan | Licensing Program Manager | Named in report signature and oversight |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during inspection and exit interview. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced annual inspection. |
| Kristin Heffernan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Bradlee Foerschner | Executive Director | Met with Licensing Program Analyst during the incident visit and participated in entrance and exit interviews. |
| Kelly Dulek | Licensing Program Analyst | Conducted the case management - incident visit and investigation. |
| Kristin Heffernan | Licensing Program Manager | Named in the report header. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foershner | Executive Director | Met with Licensing Program Analyst during investigation |
| Kailey Vanderwall | Business Office Director | Participated in exit interview |
| Kristin Heffernan | Licensing Program Manager | Named in report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the complaint investigation |
| Bradlee Foershner | Executive Director | Met with Licensing Program Analyst during investigation and facility tour |
| Kailey Vanderwall | Business Office Director | Participated in exit interview and received report |
| Martha Berard | Administrator | Facility administrator listed in report |
| Kristin Heffernan | Licensing Program Manager | Oversaw licensing program and signed report |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the inspection and authored the report. |
| Martha Berard | Executive Director | Met with Licensing Program Analyst during the visit and involved in incident reporting. |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Martha Berard | Administrator | Met with Licensing Program Analyst during the inspection and involved in the Plan of Correction visit |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Plan of Correction visit |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and authored the report. |
| Martha Berard | Administrator | Facility Administrator mentioned as unavailable during the visit. |
| Kailey Vanderwall | Business Office Director | Met with Licensing Program Analyst during the visit and provided information. |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Martha Berard | Administrator | Reported the incident and participated in the entrance and exit interviews. |
| Kelly Dulek | Licensing Program Analyst | Conducted the unannounced Case Management – Incident visit and interviews. |
| Kailey Vanderwall | Business Office Director | Accompanied the Licensing Program Analyst during the facility tour. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kelly Dulek | Licensing Program Analyst | Conducted the case management-deficiencies visit and authored the report. |
| Kailey Vanderwall | Business Office Director | Met with the Licensing Program Analyst and DOJ agents during the inspection. |
| Martha Berard | Administrator | Facility administrator who was reminded about COVID reporting requirements. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Martha Berard | Executive Director | Met with Licensing Program Analyst during the visit and reported incidents |
| Kelly Dulek | Licensing Program Analyst | Conducted the Case Management - Incident visit |
Inspection Report
Original Licensing| Name | Title | Context |
|---|---|---|
| Martha Berard | Executive Director/Administrator | Met with Licensing Program Analyst during inspection and remains as Executive Director/Administrator for new facility |
| Kelly Dulek | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Kristin Heffernan | Licensing Program Manager | Named in report header and narrative |
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