Inspection Report Summary
Most inspections of this facility found no deficiencies, including the most recent report on July 9, 2025, which was a complaint investigation that found all allegations of neglect unsubstantiated. Earlier reports also showed no violations, with the annual inspection on November 5, 2024, confirming compliance with regulations and good infection control practices. One minor deficiency was noted in March 2023 for not posting a required informational poster, which was addressed with a technical assistance advisory. Several complaint investigations over time were unsubstantiated, and there were no fines, enforcement actions, or severe issues listed in the available reports. The facility’s record shows consistent compliance and improvement, with no serious concerns reported in recent inspections.
Deficiencies per Year
4
3
2
1
0
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Complaint Investigation
Census: 99
Capacity: 152
Deficiencies: 0
Jul 9, 2025
Visit Reason
Unannounced complaint investigation visit conducted due to multiple allegations received on 03/28/2023 regarding neglect and resident care issues at Oakmont of Fullerton facility.
Findings
All allegations including severe dehydration, severe malnutrition, untimely resident changing, and fracture due to neglect were found to be unsubstantiated after interviews with staff, review of medical records, and resident interviews. Evidence did not support that neglect occurred.
Complaint Details
The complaint included allegations that a resident was severely dehydrated, severely malnourished, not changed timely, and suffered a fracture due to neglect. The investigation found all allegations unsubstantiated based on staff interviews, medical record reviews, and resident feedback.
Report Facts
Facility Capacity: 152
Census: 99
Complaint Control Number: 22-AS-20230328105245
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cheyenne Ratajczak | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Maria Kauten | Executive Director | Met with Licensing Program Analyst during investigation and exit interview |
| Laura Munoz | Licensing Program Manager | Named in report as Licensing Program Manager overseeing investigation |
| Lindsay Schroeder | Administrator | Facility Administrator named in report |
Inspection Report
Follow-Up
Census: 94
Capacity: 152
Deficiencies: 0
Mar 10, 2025
Visit Reason
The visit was an unannounced follow-up to investigate a complaint filed regarding the previous licensed entity at this location prior to the initial licensing of the present facility.
Findings
The Licensing Program Analyst attempted to conduct an additional interview with a resident who declined. An exit interview was conducted and a copy of the report was provided to a facility representative.
Complaint Details
The complaint referenced is 22-AS-20210818113839, filed on August 18, 2021, related to the previous licensed facility Oakmont of Fullerton - 306005795, which is distinct from the present facility.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kevin Saborit-Guasch | Licensing Program Analyst | Conducted the unannounced visit and investigation. |
| Lindsay Schroeder | Administrator/Director | Named as facility administrator/director. |
| Laura Britain | Business Office Manager | Met with Licensing Program Analyst during the visit. |
| Sheila Santos | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Follow-Up
Capacity: 152
Deficiencies: 0
Feb 12, 2025
Visit Reason
The visit was an unannounced follow-up to investigate four complaints filed against the previous licensed entity at this location prior to the initial licensing of the present facility.
Findings
The Licensing Program Analyst requested multiple resident records and conducted or attempted to conduct staff and resident interviews. An exit interview was conducted and a copy of the report was provided to a facility representative.
Complaint Details
The visit followed up on four complaints filed on August 18, 2021; September 17, 2021; August 22, 2022; and September 6, 2022, all against the previous licensed facility at this location, which is a distinct entity from the present facility.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kevin Saborit-Guasch | Licensing Program Analyst | Conducted the unannounced visit and investigation. |
| Maria Kautem | Executive Director | Met with the Licensing Program Analyst during the visit. |
| Lindsay Schroeder | Administrator/Director | Named as facility administrator/director. |
| Sheila Santos | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Census: 89
Capacity: 152
Deficiencies: 0
Dec 18, 2024
Visit Reason
The inspection visit was a Case Management visit following up on an email self-reporting an incident involving a fire caused by the dishwasher's electric motor melting and burning inside the dishwasher unit.
Findings
The fire was contained with no injuries to staff or residents and no hospitalizations. Based on observations and interviews, there were no health and safety concerns identified at the facility during the visit.
Report Facts
Fire department report number: 2415915
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Edward Kim | Licensing Program Analyst | Conducted the Case Management visit and inspection |
| Maria Kauten | Executive Director | Met with Licensing Program Analyst during the visit |
| Laura Britain | Business Office Director | Interviewed during the inspection |
| Lexine Toya | Concierge who greeted and granted entry to Licensing Program Analyst |
Inspection Report
Annual Inspection
Census: 101
Capacity: 152
Deficiencies: 0
Nov 5, 2024
Visit Reason
The inspection was an unannounced required 1-Year annual visit conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.
Findings
The facility was found to be sanitary, appropriately furnished, and compliant with regulations. No deficiencies were cited during the visit. Infection control practices, emergency supplies, and safety equipment were all in order.
Report Facts
Fire extinguishers: 21
Resident rooms inspected: 10
Resident files audited: 10
Staff files audited: 10
Staff interviews conducted: 5
Resident interviews conducted: 4
Water temperature range: 110.3
Water temperature range: 113.9
Facility temperature: 72
PPE supply: 30
Perishable food supply: 2
Non-perishable food supply: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Edward Kim | Licensing Program Analyst | Conducted the inspection and audit |
| Maria Kauten | Executive Director | Facility representative met during inspection and exit interview |
| Laura Britain | Business Office Director | Accompanied the Licensing Program Analyst during facility tour |
| Jhoana Salmi | Health Service Director | Accompanied the Licensing Program Analyst during facility tour |
Inspection Report
Complaint Investigation
Census: 112
Capacity: 152
Deficiencies: 0
May 16, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility was charging a deceased resident's family after belongings were retrieved.
Findings
The investigation found that the facility had accidentally charged the deceased resident's family for a period after the resident's death and reimbursed the family. However, there was insufficient evidence to substantiate the allegation, and it was deemed unsubstantiated.
Complaint Details
The complaint alleged that the facility charged a deceased resident's family after belongings were retrieved. The allegation was unsubstantiated due to lack of preponderance of evidence despite the facility's admission of accidental charges and reimbursement.
Report Facts
Reimbursement amount: 917.13
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Celine DePerio | Licensing Program Analyst | Conducted the complaint investigation |
| Rose Ruppert | Licensing Program Analyst | Conducted the complaint investigation |
| Maria Kauten | Executive Director | Met with investigators and interviewed during the investigation |
| Lindsay Schroeder | Administrator | Named as facility administrator |
| Sheila Santos | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Census: 93
Capacity: 152
Deficiencies: 0
Feb 1, 2024
Visit Reason
The visit was an unannounced case management visit conducted by Licensing Program Analyst Jessica Cho and Investigator Hector Quintanar to the facility.
Findings
The Licensing Program Analyst and Investigator conducted interviews and an exit interview with the Executive Director. The visit was related to a complaint control number unrelated to this facility, and no deficiencies or violations were noted in the report.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Cho | Licensing Program Analyst | Conducted the case management visit and interview. |
| Hector Quintanar | Department's Investigations Branch Investigator | Conducted the case management visit and interview. |
| Maria Kauten | Executive Director | Met with the Licensing Program Analyst and Investigator during the visit and exit interview. |
Inspection Report
Complaint Investigation
Census: 107
Capacity: 152
Deficiencies: 0
Jun 15, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-05-08 regarding staff treatment of residents, transportation, aggressive repositioning, laundry service, and facility furniture condition.
Findings
The investigation found no corroboration for any of the allegations after interviews with 13 individuals, observations, and record reviews. The facility was clean, well-maintained, and residents were appropriately transported. All allegations were deemed unsubstantiated.
Complaint Details
The complaint included allegations that staff did not treat residents with dignity and respect, did not transport residents appropriately in wheelchairs, repositioned residents aggressively, failed to provide basic laundry service, and did not ensure facility furniture was in good condition. After investigation, all allegations were found unsubstantiated due to lack of evidence.
Report Facts
Capacity: 152
Census: 107
Individuals interviewed: 13
Individuals interviewed regarding specific allegations: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Patricia Velazquez | Licensing Program Analyst | Conducted the complaint investigation and observations |
| Lindsay Schroeder | Executive Director | Facility representative met during the investigation and exit interview |
| Sheila Santos | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 96
Capacity: 152
Deficiencies: 1
Mar 30, 2023
Visit Reason
An unannounced case management visit was conducted in conjunction with complaint number 22-AS-20230328105245 to investigate compliance with regulatory requirements.
Findings
The facility was found not to have the required PUB 475 (See Something, Say Something) poster posted in the main entryway as mandated by Title 22 regulations. A technical assistance advisory note was issued, and the Executive Director was advised to post the required poster by 04/07/2023.
Complaint Details
The visit was conducted in conjunction with complaint number 22-AS-20230328105245. A technical assistance advisory note was issued regarding the missing poster. No substantiation status was stated.
Deficiencies (1)
| Description |
|---|
| Facility did not have the PUB 475 poster (See Something, Say Something poster) posted in the main entryway as required by Title 22, Division 6, Chapter 8, 87468 (c)(2)(A). |
Report Facts
Census: 96
Total Capacity: 152
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lindsay Schroeder | Executive Director | Met with Licensing Program Analyst during the complaint visit and advised regarding the missing poster |
| Joseph Alejandre | Licensing Program Analyst | Conducted the unannounced case management visit |
Inspection Report
Original Licensing
Census: 111
Capacity: 152
Deficiencies: 0
Jan 19, 2023
Visit Reason
This announced inspection was conducted for the purpose of a pre-licensing inspection as part of a change of ownership with persons in care for a Residential Care Facility for the Elderly.
Findings
The facility was toured and observed to be a large, well-equipped 3-story building with 101 units, including a memory care unit. All safety equipment, resident bedrooms, bathrooms, food supplies, and emergency systems were inspected and found operational. The facility was deemed ready for licensure pending final approval.
Report Facts
Capacity: 152
Census: 111
Units: 101
Bathrooms: 10
Garages: 7
Water temperature range: 108.8-112.1
Food supply duration: 2
Food supply duration: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lindsay Schroeder | Administrator | Met with Licensing Program Analyst during inspection and discussed inspection purpose |
| Sean Haddad | Licensing Program Analyst | Conducted the announced pre-licensing inspection |
| Armando J Lucero | Licensing Program Manager | Named as Licensing Program Manager on report |
| Cheryl Wills | Fullerton Fire Department Inspector | Approved fire clearance on 09/08/2022 |
Inspection Report
Original Licensing
Capacity: 152
Deficiencies: 0
Nov 23, 2022
Visit Reason
The visit was conducted as a Component II (COMP II) evaluation via telephone call to verify the applicant/administrator's understanding of Title 22 and various regulatory requirements as part of the licensing process.
Findings
The applicant/administrator successfully completed COMP II, confirming understanding of facility operation, staff qualifications, program policies, grievance procedures, physical plant, and application document requirements. No deficiencies or violations were noted in the report.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lindsay Schroeder | Administrator | Participant in COMP II telephone call confirming understanding of Title 22 and regulatory requirements. |
| Mirella Quaranta | Licensing Program Manager | Named as Licensing Program Manager overseeing the evaluation. |
| Stefania Fonteno | Licensing Program Analyst | Conducted COMP II telephone call and signed the report. |
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