Inspection Reports for Oakmont of Mariner Point

CA, 94501

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Inspection Report Complaint Investigation Census: 43 Capacity: 80 Deficiencies: 0 Sep 4, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-03-27 concerning resident care issues including unexplained lacerations, untimely medical treatment, inadequate feeding assistance, improper supervision of fall-risk residents, and unmet dietary needs.
Findings
The investigation found that although the allegations may have occurred or be valid, there was insufficient evidence to substantiate the complaints. Staff were monitoring the resident's condition and providing medical care as needed, and supervision and dietary support were documented despite some resident refusals. The complaints were therefore unsubstantiated.
Complaint Details
The complaint involved multiple allegations about resident care including unexplained lacerations, failure to seek timely medical treatment, inadequate feeding assistance, improper supervision of fall-risk residents, and failure to meet dietary needs. Interviews with staff and review of care notes indicated monitoring and care were provided, but the resident often refused care or food. The resident had been on Hospice and had multiple moves within the facility. The investigation concluded the allegations were unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 80 Resident census: 43 Complaint control number: 15
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered findings
Juan FerrelInterim AdministratorMet with Licensing Program Analyst during investigation
Mindy M HanAdministratorFacility administrator named in report header
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager overseeing investigation
Inspection Report Annual Inspection Census: 43 Capacity: 80 Deficiencies: 1 Sep 4, 2025
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The inspection found that the facility generally met licensing requirements, including adequate lighting, temperature control, safety equipment, and record completeness. However, a deficiency was cited for hot water temperature at a hallway bathroom sink measuring 135.1 degrees Fahrenheit, which poses an immediate health and safety risk.
Severity Breakdown
Type A: 1
Deficiencies (1)
DescriptionSeverity
Hot water temperature at a sink in the hallway bathroom was measured at 135.1 degrees Fahrenheit.Type A
Report Facts
Hot water temperature: 135.1 Capacity: 80 Census: 43 Plan of Correction Due Date: Sep 5, 2025
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the inspection and signed the report
Juan FerrelInterim AdministratorMet with Licensing Program Analyst during inspection
Yvonne Flores-LariosLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 51 Capacity: 80 Deficiencies: 0 Sep 17, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-06-13 regarding medication dispensing, medication mismanagement, and inadequate supervision of residents.
Findings
The investigation found all allegations unsubstantiated after reviewing training records, medication administration records, and interviewing staff responsible for resident supervision and transportation.
Complaint Details
The complaint included allegations that staff dispensed medication without appropriate training, mismanaged residents' medications, and did not provide adequate supervision. The investigation found no evidence to substantiate these allegations.
Report Facts
Facility capacity: 80 Resident census: 51 Number of med techs: 5 Med techs in training: 1 Residents reviewed for medication mismanagement: 3
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered findings
Jannelle DouglasAdministratorMet with Licensing Program Analyst during the investigation
Yvonne Flores-LariosLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Annual Inspection Census: 51 Capacity: 80 Deficiencies: 0 Sep 17, 2024
Visit Reason
The inspection was an unannounced 1-Year Annual Required inspection conducted to evaluate compliance with licensing requirements.
Findings
The Licensing Program Analyst toured the facility, reviewed resident and staff records, and observed safety and emergency preparedness measures. No deficiencies were cited during the visit.
Report Facts
Residents records reviewed: 5 Staff records reviewed: 5 Fire extinguisher last serviced: Jan 3, 2024 Emergency Disaster Plan last posted: Jul 15, 2024 Emergency disaster drill last conducted: Jun 15, 2024 Hot water temperature: 117.2 Hallway temperature: 70
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the inspection and authored the report
Jannelle DouglasAdministratorMet with Licensing Program Analyst during inspection
Inspection Report Complaint Investigation Census: 49 Capacity: 80 Deficiencies: 0 Aug 9, 2024
Visit Reason
Unannounced complaint investigation conducted in response to allegations including lack of resident care and supervision, wound development due to staff negligence, unmet hygiene and feeding needs, and failure to follow personal hygiene and sanitation practices.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff were observed to provide appropriate care and supervision, wounds were attributed to the resident's medical condition, hygiene and feeding needs were met, and staff followed hygiene and sanitation protocols.
Complaint Details
The complaint was unsubstantiated. Allegations included staff leaving resident without care and supervision, wound development due to lack of supervision, unmet hygiene and feeding needs, and failure to follow hygiene and sanitation practices. Interviews and chart reviews did not support these claims.
Report Facts
Facility capacity: 80 Resident census: 49 Complaint receipt date: Aug 1, 2024
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation
Yvonne Flores-LariosLicensing Program ManagerOversaw the complaint investigation
Jannelle DouglasAdministratorFacility administrator met during investigation
S1Interviewed staff member who reported no complaints from resident's responsible party
S2Interviewed staff member who confirmed resident care and wound treatment
W1Resident's son interviewed, stated care was exceptional
Inspection Report Complaint Investigation Census: 47 Capacity: 80 Deficiencies: 0 Nov 21, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by complaints received on 07/18/2023 regarding facility air conditioning disrepair, inadequate resident incontinent care, and insufficient staffing.
Findings
The investigation found that the air conditioning was repaired shortly after the complaint, staffing levels on the reviewed date were sufficient to provide appropriate care, and there was no documentation of incontinent care but no evidence of neglect. Overall, the complaints were unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint investigation addressed allegations of facility air conditioning disrepair, staff not meeting residents' incontinent care needs, and insufficient staffing. The findings concluded the complaints were unsubstantiated.
Report Facts
Complaint Control Number: 15-AS-20230718134653 Staff on duty: 4 Memory care census: 22
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered findings
Caroline FrangiehInterim AdministratorMet with Licensing Program Analyst during the investigation
Yvonne Flores-LariosLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 50 Capacity: 80 Deficiencies: 0 Oct 4, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint alleging that the facility call system was in disrepair.
Findings
The investigation found that the complaint was unsubstantiated. The facility's Phillips Lifeline pendant system was initially not operational but was repaired and observed to be operational at the time of the visit.
Complaint Details
The complaint alleging the facility call system was in disrepair was investigated and found to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Capacity: 80 Census: 50
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered findings
Yvonne Flores-LariosLicensing Program ManagerNamed in report as Licensing Program Manager
Mindy M HanAdministratorFacility Administrator mentioned in relation to the complaint and investigation
San SorInterim AdministratorMet with Licensing Program Analyst during the investigation visit
Inspection Report Annual Inspection Census: 51 Capacity: 80 Deficiencies: 0 Sep 22, 2023
Visit Reason
The visit was an unannounced 1-Year Annual Required inspection conducted by the Licensing Program Analyst to evaluate compliance with facility regulations.
Findings
The inspection found no deficiencies. The facility was toured, resident and staff records were reviewed, and safety measures such as fire clearance, fire extinguisher servicing, and fire drills were verified as compliant.
Report Facts
Fire extinguisher last serviced: Jan 14, 2023 Fire drill last conducted: Jun 29, 2023 Hot water temperature: 118.5 Hallway temperature: 70 Residents records reviewed: 5 Staff records reviewed: 5 Staff with current first aid training: 5
Employees Mentioned
NameTitleContext
Caroline FrangiehInterim AdministratorMet with Licensing Program Analyst during inspection
Gregory ClarkLicensing Program AnalystConducted the inspection
Yvonne Flores-LariosLicensing Program ManagerNamed in report header
Inspection Report Complaint Investigation Census: 50 Capacity: 80 Deficiencies: 0 Jul 28, 2023
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 10/20/2021 regarding staff failing to assist a resident (R1) with ADLs, withholding food and water, prohibiting phone use, verbal abuse, failure to assist with incontinence care, and short staffing.
Findings
After interviews with staff, the resident, and review of records, the allegations were found to be unsubstantiated due to insufficient evidence. Staff denied the allegations, and observations and records supported that residents were assisted appropriately. No deficiencies were cited.
Complaint Details
The complaint involved six allegations against staff related to resident care and facility staffing. The investigation included interviews with resident R1, multiple staff members, the Executive Director, and attempts to contact the resident's family and hospice agency. The complaint was closed as unsubstantiated.
Report Facts
Facility capacity: 80 Resident census: 50 Number of staff interviewed: 8 Number of allegations: 6
Employees Mentioned
NameTitleContext
Alicia DelmundoLicensing Program AnalystConducted the complaint investigation
Mindy HanExecutive DirectorMet with Licensing Program Analyst during investigation
Bennett FongLicensing Program ManagerOversaw complaint investigation report
Inspection Report Census: 55 Capacity: 80 Deficiencies: 0 Feb 16, 2023
Visit Reason
The visit was an unannounced case management visit to verify if an individual is currently employed at the facility.
Findings
The Licensing Program Analyst reviewed the staff roster and interviewed staff, verifying that the individual was not present, employed, or residing at the facility. No deficiencies were cited during the visit.
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the case management visit and verified employment status.
Melisa MelekRegional DirectorMet with the Licensing Program Analyst during the visit.
Inspection Report Census: 55 Capacity: 80 Deficiencies: 0 Feb 16, 2023
Visit Reason
The visit was an unannounced case management visit conducted due to receiving an incomplete LIC624 form.
Findings
During the visit, the Licensing Program Analyst interviewed the facility's Health Services Director and reviewed the internal Incident Report, noting that proper notifications were made to the resident's family. No deficiencies were cited during the visit.
Employees Mentioned
NameTitleContext
Melissa MelekHealth Services DirectorInterviewed during the visit and involved in discussion of the internal Incident Report.
Inspection Report Complaint Investigation Census: 58 Capacity: 80 Deficiencies: 0 Sep 23, 2022
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that the facility did not safeguard a resident's credit card.
Findings
The investigation found that the allegation was unfounded. The facility kept the resident's credit card locked in a safe at the request of the resident's cousin, and the resident confirmed the card was in her possession during the alleged unauthorized use. The bank removed the disputed charge and issued a new card.
Complaint Details
The complaint alleged that the facility did not safeguard a resident's credit card. The complaint was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis.
Report Facts
Capacity: 80 Census: 58
Employees Mentioned
NameTitleContext
Gregory ClarkLicensing Program AnalystConducted the complaint investigation and delivered the amended report
Cayia PeevyExecutive DirectorInterviewed during the investigation regarding the safeguarding of the resident's credit card
Inspection Report Census: 59 Capacity: 80 Deficiencies: 0 Nov 19, 2021
Visit Reason
Unannounced post licensing visit to conduct an Infection Control Inspection at the facility.
Findings
The inspection found the facility compliant with infection control standards, including proper PPE use, sufficient food supply, posted visitor policies, and routine screening records. No deficiencies were cited during the visit.
Report Facts
Capacity: 80 Census: 59
Employees Mentioned
NameTitleContext
Avon NguyenAdministratorMet with Licensing Program Analysts during the inspection
Gregory ClarkLicensing Program AnalystConducted the Infection Control Inspection
L. FranciscoLicensing Program AnalystConducted the Infection Control Inspection
Yvonne Flores-LariosLicensing Program ManagerNamed in report header
Inspection Report Original Licensing Census: 64 Capacity: 80 Deficiencies: 4 Sep 7, 2021
Visit Reason
The inspection was a pre-licensing visit conducted unannounced due to a change of ownership to evaluate the facility for licensing approval.
Findings
The inspection included evaluation of fire clearance, resident rooms, common areas, kitchen, and safety measures. Several deficiencies were observed including unlocked medications and poisonous disinfectants accessible to residents. The facility was not recommended for license until all deficiencies were cleared.
Deficiencies (4)
Description
Medication observed unlocked and accessible to resident in room 317.
Medication observed accessible in resident's bathroom in room 227.
Poisonous disinfectant spray found unlocked and accessible in room 229.
Poisonous disinfectant found unlocked and accessible in room 106.
Report Facts
Facility capacity: 80 Resident census: 64 Fire clearance: 6 Fire clearance: 74 Hot water temperature: 117.2 Fire extinguisher inspection date: Jan 3, 2021
Employees Mentioned
NameTitleContext
Avon NguyenNurseMet with Licensing Program Analyst during inspection and involved in medication management
Gerry VadnaisAdministratorFacility administrator informed of inspection and gave permission to conduct inspection
Leslie IboLicensing Program AnalystConducted the pre-licensing inspection and authored the report
Harpreet HumpalLicensing Program ManagerNamed in report header and narrative
Inspection Report Original Licensing Capacity: 80 Deficiencies: 0 Aug 13, 2021
Visit Reason
The visit was conducted as a Component II (COMP II) pre-licensing evaluation via telephone call to verify the applicant/administrator's understanding of Title 22 and various regulatory requirements for facility operation, staff qualifications, program policies, and application documentation.
Findings
The applicant/administrator successfully completed the COMP II telephone call, demonstrating understanding of facility operation, staff qualifications, program policies, and application document requirements. No deficiencies or violations were noted in the report.
Report Facts
Capacity: 80
Employees Mentioned
NameTitleContext
Gerry VadnaisAdministratorApplicant/administrator who participated in COMP II telephone call
Mirella QuarantaLicensing Program ManagerNamed in report header
Stefania FontenoLicensing Program AnalystConducted COMP II telephone call and signed report

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