Inspection Reports for Oakmont of San Antonio Heights

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE) to assess compliance with licensing requirements.

The facility was found to be operating within its approved capacity, clean, in good repair, and safe for residents. No deficiencies were cited during the inspection based on observations and record reviews.

The visit was an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

The facility was found to be operating within the approved capacity and in safe, clean, and good repair conditions. No deficiencies were cited during the inspection.

An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure the facility had electricity and did not follow safe food handling practices.

The investigation found that the facility experienced a power outage due to an external utility issue, not staff negligence, and that food handling practices met regulatory standards with no complaints from residents. Both allegations were determined to be unsubstantiated.

The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.

An unannounced case management visit was conducted to follow up on a resident's death that occurred on 2023-03-05.

No deficiencies were cited during this visit. Staff interviews and documentation related to the resident's death were collected and reviewed.

This unannounced visit was conducted to investigate a complaint alleging that a resident fell multiple times due to staff neglect and that staff did not notify the resident's authorized representative of the incidents in a timely manner.

The investigation reviewed multiple incident reports, resident care notes, assessments, and interviews, finding that the resident's responsible party was notified after each fall. The evidence did not support the allegations, and the complaint was found to be unfounded and dismissed.

Complaint allegations included resident falls due to staff neglect and failure to notify the resident's authorized representative timely. The complaint was found to be unfounded after review and investigation.

Unannounced complaint investigation visit conducted due to multiple allegations including resident deaths after medication administration, resident fracture, dirty vents, overflowing garbage, and unmet resident needs.

The investigation found all allegations to be unsubstantiated after interviews with staff and residents, review of records, and facility inspection. No evidence supported the claims of resident deaths due to medication, dirty vents, overflowing garbage, or unmet resident needs. One resident's fracture was determined to be from a car accident, not a fall at the facility.

The complaint investigation was unsubstantiated. Allegations included residents dying after medication administration, a resident sustaining a fracture, dirty vents, overflowing garbage, and residents not having their needs met. Interviews and record reviews did not support these allegations.

The inspection was an unannounced complaint investigation visit triggered by an allegation that staff do not ensure that residents' special dietary needs are met.

Based on interviews with staff and residents, and review of facility menus and records, the allegation was found to be unsubstantiated as there was no preponderance of evidence to prove the alleged violation occurred.

The complaint alleged that staff do not ensure that residents' special dietary needs are met. The investigation included interviews with staff and residents and records review. The allegation was determined to be unsubstantiated.

The visit was conducted as a required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

The facility was found to have sufficient hand hygiene supplies, cleaning and disinfecting provisions, and a limited supply of PPE. No deficiencies were cited during the inspection.

An unannounced annual inspection was conducted with emphasis on infection control measures at the facility.

The inspection found that the facility had adequate infection control measures in place, including sufficient PPE supplies, trained staff, and proper COVID-19 protocols. No deficiencies were cited during the visit.