Inspection Reports for Oakmont of Westpark

The inspection was an unannounced case management visit conducted to obtain further information regarding a resident concern.

No deficiencies were cited during the inspection. The Licensing Program Analyst interviewed the Administrator and two residents, and an exit interview was conducted with a copy of the report provided.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-04-30 regarding resident care and staffing issues at Oakmont of Westpark facility.

The investigation found that the allegations of improper incontinence care and insufficient staffing were unsubstantiated, with evidence showing care needs were met and staffing was sufficient. Additional allegations regarding following physician orders, medication management, and refund issuance were found to be unfounded.

The complaint investigation addressed multiple allegations including failure to meet resident's incontinence care needs, insufficient staffing, failure to follow physician orders, medication mismanagement, and failure to issue refund. All allegations were either unsubstantiated or unfounded based on interviews, observations, and record reviews.

The inspection was an unannounced complaint investigation triggered by allegations that staff did not keep the facility clean, sanitary, and free from odor, and that staff did not report a change in a resident's condition.

The investigation substantiated the allegations that staff failed to maintain cleanliness and odor control in a resident's room and did not report a significant 30-pound weight loss of the resident to the primary care physician or responsible party.

The complaint investigation was substantiated. Allegations included failure to keep the facility clean and sanitary and failure to report a resident's change in condition. Evidence included interviews, observations, and document reviews confirming the validity of the allegations.

An unannounced complaint investigation was conducted regarding allegations that a resident sustained frequent falls and bruises while in care at the facility.

The investigation included interviews, facility tour, and record reviews. The facility had appropriately assessed the resident for fall risks and implemented measures to prevent falls. The allegation was found to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that a resident sustained frequent falls and bruises while in care. The investigation found the allegation unsubstantiated based on interviews, observations, and record reviews.

The inspection was a Required - 1 Year unannounced visit to ensure compliance with Title 22 regulations at the care facility.

The inspection found the facility to be in compliance with regulations, with no deficiencies cited. Areas inspected included apartments, common areas, kitchen, medication storage, and safety equipment, all found to be properly maintained and operational.

Unannounced complaint investigation visit conducted due to an allegation that a staff member handled a resident in a rough manner.

The investigation included interviews with staff, residents, and a witness. Conflicting statements were found, and there was no preponderance of evidence to substantiate the allegation. The complaint was determined to be unsubstantiated.

Allegation that a staff member handled a resident in a rough manner was investigated and found to be unsubstantiated due to conflicting information and lack of evidence.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2024-07-08 regarding staff mistreatment of residents.

The investigation found the allegations that a staff member did not treat residents with dignity and respect and handled residents in a rough manner to be unsubstantiated and unfounded based on interviews with staff, residents, and family members.

The complaint alleged that a staff member did not treat residents with dignity and respect and handled residents in a rough manner. The investigation included interviews with staff, residents, and family members. Most staff and residents denied observing inappropriate behavior. The findings were unsubstantiated and unfounded, meaning there was no preponderance of evidence to prove the allegations.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-06-12 regarding failure to ensure care, overmedication of a resident, and unqualified staff performing registered nurse tasks.

The Licensing Program Analyst investigated the allegations by interviewing staff, residents, and family members, and reviewing documentation. All allegations were found to be unfounded based on the evidence gathered, including staff and family statements and medication records.

The complaint investigation addressed three allegations: 1) Facility failed to ensure care to resident, 2) Staff overly medicated resident, and 3) Staff is not qualified to conduct registered nurses' tasks. All allegations were found to be unfounded.

The inspection was an unannounced case management visit to discuss an incident report received from the facility.

The facility appeared to have followed proper protocol and regulation regarding the incident. No deficiencies were cited during the inspection.

The inspection visit was an unannounced continuation of the annual case management inspection to ensure the health and safety of residents in care.

The Licensing Program Analyst toured multiple areas of the facility and found no immediate health, safety, or personal rights violations. However, deficiencies were cited related to criminal record clearance for staff.

The inspection was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate compliance with regulatory requirements.

The Licensing Program Analyst reviewed resident and staff files, noting that staff training was completed and liability insurance was current. However, not all care staff had updated CPR and first aid certificates. The inspection was not completed due to time constraints and will be continued at a later date.

An unannounced case management visit was conducted to confirm orders for immediate exclusion of an individual from all facilities.

The facility was informed that an individual (S1) is immediately excluded effective 10/16/2023 and cannot work, live in, or have contact with clients in any residential facility licensed by the California Department of Social Services. The facility was ordered to remove S1 from any contact with clients and not allow physical presence in the facility.

An unannounced case management visit was conducted in response to a death report submitted by the facility on 2023-10-08.

The Licensing Program Analysts met with the facility administrator, reviewed the resident's file, and determined that further investigation by the Community Care Licensing Division is required. No deficiencies were cited during this visit.

An unannounced complaint investigation was conducted in response to an allegation that staff were not ensuring a healthful environment for residents in care.

The Licensing Program Analyst conducted a facility tour and observed that resident common areas and staff areas were clean and free from odor. The allegation was found to be unfounded based on observations and information gathered.

The complaint was investigated and found to be unfounded.

The inspection visit was an unannounced complaint investigation triggered by a complaint received on 2023-06-06 regarding the facility's failure to provide requested records to a resident's responsible party.

The Licensing Program Analyst investigated the complaint by interviewing the administrator and relevant party. It was found that the requested documents were delayed but eventually released, leading to the allegation being unsubstantiated.

The complaint alleged that the facility did not provide requested records to the resident's responsible party. The allegation was found to be unsubstantiated after investigation.

Unannounced complaint investigation visit conducted due to allegations received on 2023-03-06 regarding improper administration of injections and glucose testing, untimely response to residents' needs, and mishandling of medications.

The investigation substantiated allegations that injections and glucose testing were not administered by appropriately skilled professionals and that the facility was not responding timely to residents' needs, posing health and safety risks. The allegation of mishandling medications was found unsubstantiated due to lack of sufficient evidence.

The complaint investigation was substantiated for allegations that injections and glucose testing were not administered by appropriately skilled professionals and that the facility was not responding timely to residents' needs. The allegation of mishandling medications was unsubstantiated due to insufficient evidence.

The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 2023-02-06 alleging that the facility does not have sufficient staff to meet the needs of the residents in care.

The investigation determined that the allegations regarding insufficient staffing were made prior to the licensure of the facility and do not apply to the current licensee. Therefore, the complaint was found to be unfounded.

The complaint alleged insufficient staffing to meet resident needs. The complaint was investigated and found to be unfounded as the allegations predated the current licensee.

The inspection was an unannounced complaint investigation visit triggered by an allegation of staff financially abusing a resident.

The investigation determined that the alleged financial abuse occurred prior to the licensure of the facility and does not apply to the current licensee. Therefore, the complaint was found to be unfounded.

The complaint alleged staff were financially abusing a resident. The complaint was investigated and found to be unfounded as the allegations predated the current licensee.

The visit was an unannounced collateral inspection related to allegations on a different facility license regarding complaint #59-AS-20230412130752. The allegation was not directed to this current facility.

No deficiencies were found during the inspection.

The visit was related to allegations on a different facility license; no deficiencies or substantiated issues were found at this facility.

The visit was a pre-licensing inspection conducted to evaluate the facility's compliance using the Pre-licensing CARES Tool.

The facility was found to be in compliance with regulations, very clean, nicely furnished, and everything was in good condition. No deficiencies were noted during the visit.

The visit was an office type evaluation related to a Change of Ownership (CHOW) application, including a Component II telephone call to verify the applicant/administrator's understanding of Title 22 regulations and facility operation.

The applicant/administrator successfully completed Component II via telephone call, confirming understanding of facility operation, staff qualifications, program policies, and application document review including criminal record clearance and other licensing requirements.